Sesongbasert utendørsbasseng, bassengparasoller og solsenger
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Anmeldelser av The Pines Resort

3 out of 5
The Pines Resort
54432 N Shore Road, P.O. Box 90, Bass Lake, CA

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 554 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 278 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 104 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 38 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 1000 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Mary Ann

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Hytte mer enn hotellrom
Familie med to ungdommer på tur. Dette var en hytte mer enn et hotellrom og kunne trengt noe modernisering rett og slett. Prisen var alt for dyr i forhold til hva man fikk for pengene. Hytta lå fint til ved et vann men mye støy fra båter og vannscootere. Vi hadde ikke noe frokost i pakken men lå butikk på området og hytten hadde eget stort kjøkken så kunne handle og lage egen frokost. Lå greit til i forhold til å besøke Yosemite og derfor vi havnet her. Vi skulle visst nok ha fri wi-fi men denne fikk vi aldri til å funke. Veldig hyggelig betjening og resepsjon dro opp inntrykket :)
Bodde her 1 natt i juli 2018
Svar fra Collette Shipp den 10. aug. 2018
We appreciate your response and letting us know what needs some more attention. We are still in the process of improving our WIFI capabilities across the resort property. We are also still continuously doing upgrades to our chalets to try to make them more comfortable and accommodating. Glad our staff were able to leave an impression!

8/10 – Bra

Thomas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2018
Svar fra Collette Shipp den 25. juli 2018
:)

10/10 – Utmerket

christine m

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had such a good time with everything fishing eating at the restaurants going swimming
Bodde her 2 netter i mai 2024
Svar fra The Pines Resort Team den 24. mai 2024
Hi Christine, Thank you for choosing our establishment! We're thrilled you enjoyed fishing, dining, and swimming. We can't wait to welcome you back for another fantastic visit!Best,The Pines Resort Team

10/10 – Utmerket

Feret

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Chau

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra The Pines Resort Team den 22. mai 2024
Hi Chau, We appreciate your feedback and are glad you enjoyed your stay. We look forward to welcoming you back!Best,The Pines Resort Team

8/10 – Bra

aaron og madera

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check in was easy $15 dollar resort fee which i thought was completely reasonable they have a pool and hot tub we got a chalet bedrooms downstairs kitchen was nice balcony was nice the only issue was we wanted smores but the fire pits were closed due to a wedding we will definitely visit again
Bodde her 1 natt i april 2024
Svar fra Pines den 30. apr. 2024
Hi Aaron, Thank you for choosing us! We're thrilled you enjoyed the amenities and chalet. We look forward to your next visit!Best,The Pines Resort Team

10/10 – Utmerket

Hugo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Pines den 23. apr. 2024
Hi Hugo, We're thrilled you enjoyed your stay. Come back for another memorable time!Best,The Pines Resort Team

10/10 – Utmerket

Diana

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved it all
Bodde her 1 natt i april 2024
Svar fra Pines den 16. apr. 2024
Hi Diana, Thank you for choosing and for sharing your delightful experience. We're thrilled you loved it all. We can't wait to welcome you back!Best,The Pines Resort Team

10/10 – Utmerket

Christopher

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We got in late around midnight. The staff was very helpful, polite, and welcoming. Our chalet was super clean and comfortable.
Bodde her 1 natt i april 2024
Svar fra Pines den 15. apr. 2024
Hi Christopher, Thanks for choosing us and sharing your wonderful experience. We value your kind words about our staff and chalet. Looking forward to hosting you again!Best,The Pines Resort Team

10/10 – Utmerket

Arman

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
best place ever❤️❤️
Bodde her 1 natt i april 2024
Svar fra Pines den 12. apr. 2024
Hi Arman, We are thrilled to hear about your fantastic experience! Your feedback is truly valued, and we can't wait to welcome you back soon!Best,The Pines Resort Team

10/10 – Utmerket

Tasha

Bodde her 2 netter i april 2024
Svar fra Pines den 30. apr. 2024
Hi Tasha, We look forward to welcoming you back!Best,The Pines Resort Team

10/10 – Utmerket

Robert

Bodde her 2 netter i februar 2024
Svar fra Pines den 30. apr. 2024
Hi Robert, We appreciate your feedback and are glad you enjoyed your stay. We look forward to welcoming you back!Best,The Pines Resort Team

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazingly beautiful and serene
Bodde her 3 netter i april 2024
Svar fra Pines den 6. apr. 2024
Hi David, We appreciate your choice to stay with us and for sharing your delightful experience. It warms our hearts to hear that you found our resort amazingly beautiful and serene. We look forward to welcoming you back!Best,The Pines Resort Team

10/10 – Utmerket

Meena

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Pines den 23. apr. 2024
Hi Meena, We look forward to welcoming you back!Best,The Pines Resort Team

8/10 – Bra

Margaret

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The resort and entire area of Bass lake is beautiful!
Bodde her 2 netter i mars 2024
Svar fra Beth R.-Front Desk den 31. mars 2024
Thank you for the kind words and 4 stars! We hope you will return for a future stay with us! Safe travels!

10/10 – Utmerket

Alexandra Fatima

Bodde her 1 natt i mars 2024
Svar fra Pines den 15. apr. 2024
Hi Alexandra, A perfect score! We're thrilled to have exceeded your expectations. We appreciate your choice and can't wait to welcome you back soon.Best,The Pines Resort Team

10/10 – Utmerket

Alejandra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Beth R.-Front Desk den 31. mars 2024
Thank you for the 5 stars! We appreciate the feedback and hope you will return for a future stay!

10/10 – Utmerket

Marc

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Beth R.-Front Desk den 11. mars 2024
Thank you for 5 out of 5! Let us know if we can do anything at all on your next stay!

6/10 – Grei

Sungmin

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Beth R.-Front Desk den 11. mars 2024
Hi there, we apologize that your stay wasn't up to standard! Please reach out to us to let us know what we can do to make it right! We hope to get another chance. Have a great day :)

10/10 – Utmerket

Johana

Bodde her 1 natt i februar 2024
Svar fra Pines den 21. mars 2024
Hi Johana, We appreciate your perfect rating! We look forward to hosting you again at our hotel.Best,The Pines Resort Team

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Couples getaway
Awesome place can get busy in summer. Friendly courteous and scenic. Highly recommend.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Pines den 16. feb. 2024
Hi John, Thanks for sharing your experience! We appreciate your feedback and are glad you enjoyed your stay. We look forward to welcoming you back!Best,The Pines Resort Team

2/10 – Forferdelig

Mario

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Mark den 13. feb. 2024
Hello Mario, My name is Mark and I am the GM/owner of the Pines Resort. I am sorry to read that you were not happy with your stay here. Do you mind sharing your experience and I will see if we can do anything to make it up to you and also make sure we fix the issue for a future guest?

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great experience
Bodde her 1 natt i februar 2024
Svar fra Pines den 6. feb. 2024
Hi John, Thank you for choosing and sharing your experience. We appreciate your kind words and are delighted to hear that you had a great time. Our team strives to provide exceptional service and create memorable experiences. We look forward to welcoming you back!Best,The Pines Resort Team

10/10 – Utmerket

richard

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice place
Bodde her 1 natt i januar 2024
Svar fra Pines den 2. feb. 2024
Hi Richard, Thank you for choosing our resort and for sharing your experience. We're delighted to hear that you found our place to be very nice. We have many other wonderful features that we're sure you'll love. Please do visit us again in the future!Best,The Pines Resort Team

10/10 – Utmerket

Mauricio

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent place, clean and excellent service
Bodde her 1 natt i januar 2024
Svar fra Pines den 18. jan. 2024
Hi Mauricio, Thanks for choosing! We appreciate your kind words and are grateful for your excellent rating. Providing clean accommodations and excellent service is our top priority. We look forward to welcoming you back!Best,The Pines Resort Team

8/10 – Bra

Christine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a great place to enjoy New Year's Eve!!! The only suggestion I would make would be for them to replace the sofa and supply more barware (e.g. wine glasses!).
Bodde her 2 netter i desember 2023
Svar fra Pines den 18. jan. 2024
Hi Christine, Thank you for choosing our resort and conference center for your New Year's Eve celebration! We're thrilled to hear that you had a wonderful time. Your suggestion about the sofa and barware is greatly appreciated, and we will definitely consider it. Your feedback helps us improve our guests' experience. If you have any more suggestions or if there's anything else we can assist you with, please let us know. We look forward to welcoming you back in the future!Best,The Pines Resort Team

10/10 – Utmerket

Jeffrey

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Pines den 31. jan. 2024
Hi Jeffrey, Thank you so much for the perfect rating! We wish to welcome you back to our hotel.Best,The Pines Resort Team

10/10 – Utmerket

Sheri

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Unfortunately the room smelled weird. Had a strange Oder of cigarettes and poop. Sorry…but it did.
Bodde her 1 natt i januar 2024
Svar fra Pines den 18. jan. 2024
Hi Sheri, Thank you for bringing the unusual smell in your room to our attention. We appreciate your feedback and apologize for any inconvenience caused. Rest assured, we take your concerns seriously and will thoroughly investigate the issue to address it. If there's anything else we can assist you with, please let us know. We value your feedback and hope to have the opportunity to provide you with an improved experience in the future.Sincerely,Cindy

10/10 – Utmerket

Marisol og salinas

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Front desk was friendly service and they were able to accommodate me with early check in.
Bodde her 1 natt i januar 2024
Svar fra Pines den 18. jan. 2024
Hi Marisol, Thank you for choosing! We appreciate your positive feedback about our friendly front desk service and early check-in. It was a pleasure to accommodate you. We look forward to welcoming you back!Best,The Pines Resort Team

10/10 – Utmerket

Lika

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Pines den 18. jan. 2024
Hi Lika, Thank you for the fantastic rating! We’re thrilled to know you have enjoyed your stay with us. We hope to welcome you back for another memorable time.Best,The Pines Resort Team

10/10 – Utmerket

candice

Bodde her 2 netter i januar 2024
Svar fra Pines den 18. jan. 2024
Hi Candice, Thank you for the perfect rating! We look forward to welcoming you back.Best,The Pines Resort Team

6/10 – Grei

Grisel

Likte: Renhold
Likte ikke: Personale og service
My family and I arrived early before check in around 1:30 and pre-registered. We were given a map and told what chalet number we were getting and I would get a text message when it was ready. We decided to walk around and explore the property while we waited. We drove around and passed by our designated chalet and made sure it had a fireplace. We were very excited and went to the grocery store and some essentials and firewood. We waited until 3:45 (check in is at 4) and never received a text message. Mean while other people arriving were getting rooms right away. I went back to the front desk and was finally given keys and was told we got a different chalet number. The chalet they gave us did not have a fireplace. We were very disappointed with that. When I asked why they changed our chalet I was told it was given to somebody else. I felt the staff discriminated against my family. They definitely give preference to certain people. I’m disappointed with the staff and hope they do better and treat everyone equally.
Bodde her 2 netter i desember 2023
Svar fra Pines den 18. jan. 2024
Hi Grisel, We apologize for any inconvenience you experienced during your stay. We understand your disappointment with the change in chalet and the absence of a fireplace. At our resort, we value all of our guests and strive to treat everyone equally. Your feedback is important to us and we will use it to improve our services. We sincerely hope you will consider giving us another chance in the future.Sincerely,Cindy

6/10 – Grei

Robin

Bodde her 1 natt i desember 2023
Svar fra Pines den 18. jan. 2024
Hi Robin, We appreciate your feedback. We are committed to improving and making your next visit memorable. Please give us another chance.Best,The Pines Resort Team

6/10 – Grei

Luis San

Reiste med familie
Likte: Renhold og romkomfort
we arrive for dinner on the 25 , but all 3 options mention by the front desk where close, we endup buying food on the supermarket, the room was not ready at 4 and we have to wait an extra hour.
Bodde her 1 natt i desember 2023
Svar fra Pines den 18. jan. 2024
Hi Luis, We apologize for the inconvenience you experienced during your stay. It must have been frustrating to find out that the dinner options mentioned were closed and that your room was not ready on time. We appreciate your feedback and would like to address these issues to ensure they are not repeated. We hope we have a chance to welcome you back to experience the property as intended.Sincerely,Cindy

6/10 – Grei

Eliana

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold og personale og service
The cabin was cozy and comfortable, I was expecting a fireplace in the unit which we didn't have. The restaurants around, pizza and cafe, were closed and only open on the weekends. I wish there was more to do during our stay, we loved the Glice.
Bodde her 2 netter i desember 2023
Svar fra Pines den 18. jan. 2024
Hi Eliana, Thank you for your review and for choosing. We apologize for any inconvenience caused by the lack of a fireplace in your cabin and the closure of nearby restaurants. We appreciate your feedback and hope we have a chance to welcome you back in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help!Best,The Pines Resort Team

6/10 – Grei

Elena

Reiste med familie
Likte: Renhold
Ok at a discounted rate when off season, but I wouldn’t return in the summer. Nothing special.
Bodde her 1 natt i desember 2023
Svar fra Pines den 2. jan. 2024
Hi Elena, We apologize that your summer experience didn't meet your expectations. We appreciate your feedback and would like to address your concerns. Please share more details about your stay. We hope to welcome you back in the future for an improved experience.Sincerely,Cindy

8/10 – Bra

esthela

Reiste med en gruppe
Likte: Personale og service og fasiliteter
Good place to stay
Bodde her 3 netter i november 2023
Svar fra Cindy den 15. nov. 2023
Hi Esthela, So glad you enjoyed your stay!! We will share your feedback with our team!

10/10 – Utmerket

Brooke

Bodde her 1 natt i november 2023
Svar fra Cindy den 15. nov. 2023
Hello Brooke, We love to hear positive feed back and glad to hear you enjoyed your stay. We look forward to seeing you again! Kind Regards

8/10 – Bra

Mary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
safe & sound while traveling solo!!
Every stay since the 80's have been stellar!! the off season is my favorite...here now in Fall & the trees are starting to turn...Weather in the 70s & super quiet!!!
Bodde her 2 netter i oktober 2023
Svar fra Cindy den 15. nov. 2023
Thank you Mary, for visiting us! We hope to see you back soon!

6/10 – Grei

zongyao

Likte: Personale og service
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Peaceful. Relaxing. One of my favorite places to unwind, especially this time of year. Thank you!
Bodde her 2 netter i oktober 2023
Svar fra Cindy den 15. nov. 2023
Hello Michael, We love to hear positive feed back and glad to hear you enjoyed your stay. We look forward to seeing you again! Kind Regards

8/10 – Bra

Francisco

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Cindy den 15. nov. 2023
Thank you Francisco, for visiting us! We hope to see you back soon!

10/10 – Utmerket

danny

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liked the lake
Bodde her 4 netter i oktober 2023
Svar fra Cindy den 15. nov. 2023
Hi Wilma, So glad you enjoyed your stay!! Come see us again!

10/10 – Utmerket

Lynette

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Cindy den 15. nov. 2023
Hello Misti, We love to hear positive feed back and glad to hear you enjoyed your stay. We look forward to seeing you again! Kind Regards

10/10 – Utmerket

Vianey

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Good area.
Bodde her 2 netter i oktober 2023
Svar fra Cindy den 15. nov. 2023
Hi Wilma, So glad you enjoyed your stay!! Come see us again!

6/10 – Grei

Patrick

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 7 netter i oktober 2023

10/10 – Utmerket

Qaiser

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent resort. Great restaurant food.
Bodde her 2 netter i oktober 2023
Svar fra Cindy den 15. nov. 2023
Hi Wilma, So glad you enjoyed your stay!!

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og fasiliteter
Bodde her 1 natt i oktober 2023
Svar fra Cindy den 15. nov. 2023
Hello Robert, We love to hear positive feed back and glad to hear you enjoyed your stay. We look forward to seeing you again! Kind Regards

10/10 – Utmerket

Mark

Bodde her 1 natt i oktober 2023
Svar fra Cindy den 15. nov. 2023
Hello Mark, We love to hear positive feed back and glad to hear you enjoyed your stay. We look forward to seeing you again! Kind Regards