Eksteriør

Anmeldelser av Basel Marriott Hotel

4 out of 5
Basel Marriott Hotel
Messeplatz 25, Basel, BS

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 263 av totalt 489 anmeldelser." "
Rangering på 8 − Bra. 166 av totalt 489 anmeldelser." "
Rangering på 6 − Grei. 33 av totalt 489 anmeldelser." "
Rangering på 4 − Dårlig. 19 av totalt 489 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 489 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Anette

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell med sentral beliggenhet
Flott hotell med sentral beliggenhet. God service, god frokost og god seng. Noe trafikkstøy fra rommet tidlig på kvelden.
Bodde her 3 netter i september 2018
Svar fra General Manager den 1. okt. 2018
Dear Anette Thank you very much for your very kind feedback. It is great to hear you enjoyed our amazing location, our breakfast buffet and the service extended to you as well. Please be sure, we will share your compliments with our team members. We are looking forward welcoming you back and thanks for recommending us. We wish you all the best a very pleasant time. With best regards Brigitte Fritz General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kongress i Basel
Flott hotell vegg i vegg med kongressenteret. God frokost, hyggelig betjening og veldig gode seng.
Bodde her 4 netter i september 2018
Svar fra General Manager den 1. okt. 2018
Dear Guest Thank you very much for choosing to stay with us and for your extremely positive comments. It is so lovely to read that our colleagues have assisted you in every possible way.Of course, we will share your feedback with our entire team. What we do is really more than a job and your feedback is invaluable to us. We very much hope to welcome you back to Basel in the near future and would like to express thanks for choosing to spend your holidays with us. Meanwhile, we wish you all the best and a pleasant time. With best regards Brigitte Fritz General Manager

10/10 – Utmerket

Jan Vidar og Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelig opphold
Et hyggelig opphold og veldig praktisk nærhet til konferansesenteret vegg i vegg.
Svar fra Swissotel Le Plaza Basel den 2. sep. 2015
Dear Jan Vidar Greetings form Basel and thank you very much for your feedback! I was delighted to hear that you liked your stay in our hotel. The whole team looks forward to welcoming you back very soon! Yours sincerely Brigitte Fritz General Manager

8/10 – Bra

Jan og Stavanger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp service og trikk foran døren
Fint hotell med fin beliggenhet og usedvanlig informativ mottagelse. God frokost, men litt omstendelig. Trikk rett utenfor døren, og trikk i Basel er topp
Svar fra Swissotel Le Plaza Basel den 10. jan. 2015
Takk for tilbakemeldingen!

10/10 – Utmerket

Rachel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Jana den 16. mai 2024
Dear Rachel,It's always a pleasure to hear that our guests had an enjoyable stay. Our vision is to provide you with an unparalleled hotel experience, and it seems we hit the mark during your visit.We are looking forward to welcoming you back to our property in the future. Best wishes, Jana

10/10 – Utmerket

patricia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We could find a place to have supper until 6 pm. That was the only downside as we were international and hungry for a nice meal. Not bar food
Bodde her 1 natt i mai 2024
Svar fra Jana den 16. mai 2024
Dear Patricia,Your feedback regarding your dining experience at our hotel is highly appreciated. It is disheartening to learn about your difficulty in finding a place to have supper.Your experience has provided us with valuable insights, and we always welcome feedback as it gives us a chance to reflect and improve. We look forward to the opportunity of serving you again and enhancing your experience.Best Regards,Jana

10/10 – Utmerket

Paolo

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place to stay in Basel
Bodde her 2 netter i april 2024
Svar fra Jana den 16. mai 2024
Dear Paolo,It's delightful to hear that you found the Basel Marriott Hotel to be a pleasant place for your stay. Our team strives to provide an exceptional experience to our guests, and your kind words are a testament to those efforts. We hope that your time in Basel was memorable and we look forward to welcoming you back in the future.Best regards,Jana

10/10 – Utmerket

Scott og New York

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Esperienza fantastica!
Bodde her 1 natt i februar 2024
Svar fra Jana den 16. mai 2024
Dear Scott,we are delighted that you had a fantastic experience at our Basel Marriott Hotel. It is always our goal to offer our guests an excellent stay. Your positive feedback confirms that we have achieved this goal. Thank you for taking the time to share your experience with us. We look forward to your next visit.With kind regards,Your team from the Basel Marriott Hotel

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Basel Marriott offered everything that one would expect of a Marriott hotel, but even more in Switzerland. The rooms were clean and spacious, well-appointed and friendly appearing, in an ideal location. The amenities including a good fitness center, a sauna, a lovely restaurant, and an after-hours center for a drink or snack. What more could you want?
Bodde her 4 netter i april 2024
Svar fra Rajae Ait Souki - Duty manager den 16. apr. 2024
Dear Michael Thank you for your feedback!We are delighted to hear that your experience exceeded expectations. It's wonderful to know you appreciated the cleanliness and spaciousness of our rooms, our strategic location, and our amenities. We strive to provide a superior service experience for every guest, and your feedback is incredibly valuable to us. Thank you for choosing Basel Marriott, and we look forward to welcoming you back soon.

10/10 – Utmerket

Ethel

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was exceptionally kind and supportive. The breakfast buffet is wonderful. Be sure and eat there. Dinner was also fabulous there. We treated ourselves and felt we got the most for our money. beware of where your room is located. ours was in the front and we heard the trams during the day and late evening. If you’re sensitive to noise, ask for a room near the middle or back of the hotel.
Bodde her 2 netter i april 2024
Svar fra Rajae Ait Souki - Duty manager den 16. apr. 2024
Dear Ethel Thank you for your positive comments and helpful feedback about your stay. We're thrilled you found our staff supportive and enjoyed our meals. Your satisfaction and comfort are our top priorities.Thank you for choosing our hotel, and we look forward to welcoming you back soon.

10/10 – Utmerket

Jacqueline

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stefan made our stay absolutely incredible. Thank you, Stefan, for your kindness. Marriott should do everything in their power to retain you! You give honor to the brand. Danke!!
Bodde her 1 natt i april 2024
Svar fra Rajae Ait Souki - Duty manager den 9. apr. 2024
Thank you so much for your wonderful review! We're thrilled to hear that Stefan made your stay absolutely incredible with his kindness and outstanding service. We truly appreciate your kind words and the recognition of our staff's efforts to honor the Marriott brand.Your feedback is a source of motivation for our entire team. Thank you once again for choosing Marriott, and we look forward to welcoming you back soon.

10/10 – Utmerket

Graham

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Rajae Ait Souki - Duty manager den 1. apr. 2024
Dear Graham Thank you for your excellent review and for choosing us! Your feedback boosts our team's spirit, motivating us to maintain our high standards. We eagerly await your return.Best regards

10/10 – Utmerket

Graham

Bodde her 1 natt i mars 2024
Svar fra Rajae Ait Souki - Duty manager den 20. apr. 2024
Dear GrahamThank you so much for your wonderful review! We're glad that you found everything to your liking and appreciate you taking the time to share your rating. It was a pleasure having you as our guest, and we hope to welcome you back soon for another delightful experience.

6/10 – Grei

cathie

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Sehr sauberes, aber trist und kalt eingerichtetes Hotel. 40 Franken für ein Frühstück fanden wir mehr als übertrieben...
Bodde her 3 netter i mars 2024
Svar fra Rajae Ait Souki - Duty manager den 24. mars 2024
Sehr geehrte Cathieherzlichen Dank für Ihr Feedback. Es freut uns, dass Sie die Sauberkeit unseres Hotels geschätzt haben. Ihre Zufriedenheit ist uns wichtig, und wir nehmen Ihre Kritik ernst.Wir bedauern, dass die Einrichtung nicht Ihren Erwartungen entsprach und werden prüfen, wie wir das Ambiente verbessern können. Auch Ihr Hinweis zum Frühstückspreis ist für uns wertvoll. Wir streben stets danach, ein qualitativ hochwertiges Frühstücksbuffet zu einem fairen Preis anzubieten. Ihre Anmerkung wird intern besprochen.Wir hoffen auf die Gelegenheit, Sie bei Ihrem nächsten Besuch vollends überzeugen zu können. Für weitere Anmerkungen oder Wünsche stehen wir Ihnen gerne zur Verfügung.Mit freundlichen Grüßen,

10/10 – Utmerket

Bobby

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
everything was comfortable
Bodde her 3 netter i mars 2024
Svar fra Essam den 12. mars 2024
Dear BobbyThank you for choosing to stay with us. We are delighted to hear that you enjoyed your experience. Your positive feedback is greatly appreciated. We hope to welcome you back again soon. Best regards.

8/10 – Bra

Melanie

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024
Svar fra Rajae Ait Souki - Duty manager den 10. mars 2024
Thank you for your feedback! We're thrilled you enjoyed your stay and appreciated our efforts to provide exceptional service. We look forward to welcoming you back in the future!

8/10 – Bra

Suzanne

Bodde her 3 netter i januar 2024
Svar fra Rajae Ait Souki - Duty manager den 10. mars 2024
Thank you for your feedback! We're thrilled you enjoyed your stay and appreciated our efforts to provide exceptional service. We look forward to welcoming you back in the future!

10/10 – Utmerket

Christian

Bodde her 1 natt i januar 2024
Svar fra Rajae Ait Souki - Duty manager den 24. mars 2024
Dear ChristianThank you so much for your positive rating! We're thrilled you had a great experience with us. Your support means the world to our team. We look forward to welcoming you back soon!

8/10 – Bra

Karl

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Musik zu laut beim Frühstück
Bodde her 1 natt i januar 2024
Svar fra Rajae Ait Souki - Duty manager den 8. feb. 2024
Dear KarlThank you very much for your kind feedback about your recent stay with us. It's truly rewarding to know that our efforts to provide a memorable experience have resonated with you. Your words serve as a wonderful encouragement to our entire team. We look forward to welcoming you back in the near future.Warm regards,

8/10 – Bra

Myriame

Bodde her 1 natt i januar 2024
Svar fra Rajae Ait Souki - Duty manager den 8. feb. 2024
Dear MyriameThank you very much for your kind feedback about your recent stay with us. It's truly rewarding to know that our efforts to provide a memorable experience have resonated with you. Your words serve as a wonderful encouragement to our entire team. We look forward to welcoming you back in the near future.Warm regards,

10/10 – Utmerket

Delmar

Bodde her 3 netter i januar 2024
Svar fra Rajae Ait Souki - Duty manager den 8. feb. 2024
Dear DelmarThank you very much for your kind feedback about your recent stay with us. It's truly rewarding to know that our efforts to provide a memorable experience have resonated with you. Your words serve as a wonderful encouragement to our entire team. We look forward to welcoming you back in the near future.Warm regards,

10/10 – Utmerket

David

Bodde her 3 netter i desember 2023

10/10 – Utmerket

dominic

Bodde her 5 netter i desember 2023
Svar fra Rajae Ait Souki - Duty manager den 8. feb. 2024
Dear DominicThank you very much for your kind feedback about your recent stay with us. It's truly rewarding to know that our efforts to provide a memorable experience have resonated with you. Your words serve as a wonderful encouragement to our entire team. We look forward to welcoming you back in the near future.Warm regards,

8/10 – Bra

Jocelyn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check in was later than 3 but overall great service.
Bodde her 2 netter i desember 2023

6/10 – Grei

Simon

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
We had issues on arrival at the hotel and ended up waiting way past checkin for our rooms, wasting time in the hotel lobby as the rooms were “ready soon”. We ended up having to change rooms after a staff member gave us the wrong ones after we asked why they weren’t ready. Based purely on this I wouldn’t recommend staying here. This was by far the worst service we had across several hotels in Europe, something we didn’t expect from a Marriott. As a warning, breakfast is really expensive if you haven’t included it in your booking (we ate locally for a fraction of the price). The rooms are really nice, but totally let down by the service. One last item - the power ports in Switzerland aren’t European standard and the only port in the rooms that takes a European plug is in the inside of the door of the room’s safe (I am not joking).
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Ariana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i desember 2023

8/10 – Bra

Ivan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Maria

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Ende Gut alles Gut
Alles bestens, leider wurde unser Zimmer vergessen zu reinigen. Nachträglich jedoch tip top gemacht. Was noch schwierig ist, die Buchung mit Zwillingsmatratzen, das haben wir fälschlicherweise gebucht 😏… wir konnten dann aber sofort wechseln auf eine grosse Matratze.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Brent

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Lea

Bodde her 1 natt i desember 2023

8/10 – Bra

Caroline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sehr zuftieden
Bodde her 1 natt i desember 2023

8/10 – Bra

Corina

Bodde her 2 netter i november 2023
Svar fra Basel Marriott Hotel den 5. des. 2023
Besten Dank für Ihre Bewertung und bis bald im Basel Marriott Hotel.

10/10 – Utmerket

PATRICK

Bodde her 2 netter i november 2023
Svar fra Basel Marriott Hotel den 5. des. 2023
Besten Dank für Ihre Bewertung und bis bald im Basel Marriott Hotel.

10/10 – Utmerket

Angelika

Bodde her 1 natt i november 2023

10/10 – Utmerket

Candice og AP

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and quiet
Bodde her 1 natt i november 2023
Svar fra Basel Marriott Hotel den 28. nov. 2023
Dear Candice,thank you for your feedback. We hope to welcome you back.Best regards,

2/10 – Forferdelig

Santeler

Ich bin krank geworden und wollte mich anmelden. Ich habe 1h investiert um das telefonisch mitzuteilen. Niemand hat das Telefon abgenommen. Am Montag werde ich das nochmals probieren mit dem Telefonat. Vielleicht gibt es ja einen Gutschein. Ich bin sehr sauer auf das Hotel
Bodde her 1 natt i november 2023
Svar fra Rajae Ait Souki - Duty manager den 21. nov. 2023
Sehr geehrte/r Santeler Vielen Dank für Ihr Feedback. Wir bedauern aufrichtig, dass das Telefonat nicht zustande gekommen ist. Ihre Zufriedenheit liegt uns am Herzen, und wir bedauern die entstandenen Unannehmlichkeiten.bitte beachten Sie, dass alle Änderungen und Stornierungen Ihrer Buchung direkt über Expedia vorgenommen werden sollten.Wir sind zuversichtlich, dass Expedia Ihnen mit dem gewohnten hohen Standard an Service weiterhelfen wird.Freundliche Grüsse

10/10 – Utmerket

Andre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tolles Hotel an der Messe Basel
Sehr schönes Hotel direkt an der Messe Basel. Leider hat das Hotel keinen Parkservice noch eigene Parkplätze. Man kann für 50 CHF am Tag im Messeparkhaus parken. Aber während einer Messe sehr schwierig. Das Hotel hat schöne renovierte Zimmer und ein tolles Frühstück mit freundlichen Service.
Bodde her 2 netter i november 2023
Svar fra Basel Marriott Hotel den 19. nov. 2023
Besten Dank für Ihre Bewertung. Wir freuen uns, Sie bei einem anderen mal wieder willkommen heissen zu dürfen.Liebe Grüsse

10/10 – Utmerket

Clifton

Bodde her 1 natt i november 2023
Svar fra Basel Marriott Hotel den 19. nov. 2023
Besten Dank für die Bewertung und bis bald im Basel Marriott Hotel.

10/10 – Utmerket

JUNGSOOK

Bodde her 1 natt i november 2023
Svar fra Basel Marriott Hotel den 15. nov. 2023
Dear Jungsook,thank you for your review. We are glad you enjoyed the stay with us.Best regards,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super Hotel Optimal für ein Wochenende in Basel Exzellentes Frühstück Tolle Lage
Bodde her 1 natt i november 2023
Svar fra Rajae Ait Souki Duty Manager den 12. nov. 2023
Liebes Anonymousvielen Dank für Ihr positives Feedback! Wir freuen uns, dass Sie mit Ihrem Aufenthalt zufrieden waren, besonders mit unserem exzellenten Frühstück und der tollen Lage.Es ist erfreulich zu hören, dass wir Ihre Erwartungen erfüllen konnten. Falls Sie in Zukunft wieder in Basel sind, würden wir uns freuen, Sie erneut bei uns begrüßen zu dürfen. Haben Sie weitere Anregungen oder Wünsche, lassen Sie es uns wissen.Herzliche Grüße,

10/10 – Utmerket

Wayne

Bodde her 1 natt i november 2023
Svar fra Basel Marriott Hotel den 12. nov. 2023
Dear Wayne,thank you for your review. We hope to welcome you soon again.Best regards,

10/10 – Utmerket

Claudia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr gute öffentliche Anbindung. Freundliches Personal. Zimmer sehr sauber und modern eingerichtet - würde ich wieder buchen.
Bodde her 2 netter i november 2023
Svar fra Basel Marriott Hotel den 8. nov. 2023
Guten Tag ClaudiaBesten Dank für Ihre Bewertung. Wir freuen uns, Sie bald wieder bei uns begrüssen zu dürfen.

10/10 – Utmerket

ELENA

Likte: Renhold, personale og service og romkomfort
Bodde her 4 netter i november 2023
Svar fra Basel Marriott Hotel den 6. nov. 2023
Thank you Elena! We hope to welcome you back soon again.Best regards,

10/10 – Utmerket

YIWEN

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Basel Marriott Hotel den 1. nov. 2023
Thank you for your feedback. We hope to welcome you back again. Best regards,

10/10 – Utmerket

Joseph

Bodde her 2 netter i oktober 2023
Svar fra Basel Marriott Hotel den 26. okt. 2023
Thank you for your review.

10/10 – Utmerket

Andrew James

Bodde her 3 netter i oktober 2023
Svar fra Basel Marriott Hotel den 18. okt. 2023
Thank you Mr James for leaving your review with us.We hope to welcome you back again.Best regards,

10/10 – Utmerket

Frank

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Basel Marriott Hotel den 18. okt. 2023
Dear Frank,thank you for giving us your feedback. We highly appreciate it.We hope to welcome you back soon.Best regards,

10/10 – Utmerket

Jackie

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice property. Clean and spacious room. Convenient.
Bodde her 5 netter i september 2023
Svar fra Basel Marriott Hotel den 18. okt. 2023
Thank you Jackie for your wonderful feedback. We are pleased that you enjoyed the stay with us and hope to welcome you back again.Best regards,

10/10 – Utmerket

steve

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Basel Marriott Hotel den 3. okt. 2023
Thank you for your review Steve! We hope to see you soon again.Best regards,

10/10 – Utmerket

BAEK

Bodde her 1 natt i september 2023
Svar fra Basel Marriott Hotel den 2. okt. 2023
Dear Baek,thank you for your review. We hope to see you soon again at the Basel Marriott Hotel.Best regards,