«Everything was clean and comfortable»

«Room was ok but the towels were pathetic - I have better ones as rags»

«Castle»

«Very charming place.»

«LIT A REMPLACER REPLACE BED»

«Unlimited 24/7 tea & coffee and breakfast served every morning was so convenient for me. 15min away from Central Park Tennis courts...this is my go to hotel for the big Tennis Tournaments!»

«Clean room and easy check in staff were very nice»

«Great place!»

«Excellent location for shopping and eating, and staff are very friendly»

«We had a restful very comfortable evening!The front desk was very helpful with great suggestions of things to see in our short stay. Highly recommend .»

«Great location, newer property with spacious rooms. Perfect for a stopover on I-90, while avoiding going into Albany»

«Booked a 1st floor King room THREE days in advance due to hip surgery. Expedia apparently doesn't inform the property of these requests. I get a return confirmation for a queen room. Okay, no major issue, right? WRONG!!!!!!! We get to the property and was ignored by the front desk attendant for about a minute while I was standing right in front of him. Apparently what he was doing on his phone was way more important than doing his job. I finally spoke first and the first words to come out of ...

«The rooms were recently renovated. Felt clean and comfortable which I appreciate»

«Clean, well maintained property»

«amenities are not working or updated with not help after hours.»

«Overall great place. Great service»

«Great stay for Father’s Day weekend, Mallory at the front desk was awesome. She was very accommodating to ours needs, offering waters while we used the pool. Thank you Mallory for being great at your job!»

«we were only there for a very short time but we did enjoy our time around the firepit»

«The self check-in was interesting. Our 1st time encountering this, but was no problem. The room was delightful. Very quaint. The only complaint I have is the shower. There was a hand-held shower head. It was impossible to secure it in it's bracket so that there was not water going everywhere. Consequently, there was a lot of water all over the bathroom floor. It has become quite a funny story when told afterwards. Not so funny at the time. Perhaps a regular stationary shower head ...

«Ben @ front desk/reception area was extremely pleasant, responsive, professional, and courteous. His warm and cheerful demeanor engaged us upon check-in and started our stay in a very positive light. He was very quick to answer any inquiries, share local insight, and offer resolution. Very hands-on and respectful! He was also observed being very consistent in his affect and approach with other guests. Ben was a superb representation of excellent customer service and care.»