Fasade – kveld/natt
Sjekk tilgjengelighet

Anmeldelser av The Elk & Avenue Hotel

3 out of 5
The Elk & Avenue Hotel
333 Banff Ave, Banff, AB

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 988 av totalt 1595 anmeldelser." "
Rangering på 8 − Bra. 385 av totalt 1595 anmeldelser." "
Rangering på 6 − Grei. 140 av totalt 1595 anmeldelser." "
Rangering på 4 − Dårlig. 52 av totalt 1595 anmeldelser." "
Rangering på 2 − Forferdelig. 30 av totalt 1595 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Amber

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Modusser

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Family friendly very close to the centre
Bodde her 1 natt i mai 2024

6/10 – Grei

Morgane

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Won’t go again for sure. Not clean, I had to ask them to vacuum the room again. Bed was too hard and barely slept. The TV kept losing connection with internet so it was very frustrating for us. Loved the convenience of the location with parking for $5 per night to be able to walk around town. Loved Banff. Will look at other option next time.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jason

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Leonardus

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Newly renovated. excellent location.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Katherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Mike

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Banff is always fabulous and this hotel is right in the middle of the town
Bodde her 1 natt i mai 2024

10/10 – Utmerket

anil

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Tuan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024

8/10 – Bra

Amanda

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel, modern, and clean. Lovely coffee shop in the hotel, with good breakfast food. Unable to park in the hotel underground parking, because the truck was too high. Had to park across the street, which was a little inconvenient. No grass directly around the hotel grounds for walking dogs. Jacuzzi is outdated and stained. Overall would stay here again.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Jeff

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There’s 3 second floors
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Ted

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really enjoyed my stay
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Amanda

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the hospitality. Great staff. Thank you
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Joel

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location convenient parking
Bodde her 1 natt i mai 2024

6/10 – Grei

Tracy

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Enjoyed our visit!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Sajid

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was an awesome experience.
Bodde her 1 natt i mai 2024

8/10 – Bra

Kublai

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I drive a truck, wasnt a fan of parking my truck in a parking lot across the road. Would have been nice to have water/food bowls for the dog since its a pet friendly hotel I liked that the hotel was close to downtown so everything was within walking distance. And a nive coffee shop roght on the corner
Bodde her 1 natt i mai 2024

8/10 – Bra

Gail

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well maintained and clean. Great location for walking downtown Banff.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Peter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

6/10 – Grei

Yingshan

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Phone not working in the room. The drain of bathtub sink is clogged, they have to check before. Because my sister has to stand in the dirty water for her showering.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Rajdeep og Winnipeg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jake

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We absolutely loved our stay! They had the best amenities for the price. The rooms were spacious and clean. The staff were wonderful and the restaurant/cafe on the ground floor were lovely touches. We would stay here again in a heartbeat!
Bodde her 4 netter i mars 2024

10/10 – Utmerket

Julie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful property in a great location
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Arik

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Varun

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Must repeat- always
Bodde her 1 natt i mai 2024

6/10 – Grei

Manjot

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The staff at this property were wonderful and kind! The property itself is not what it looks like in the pictures. The room we had booked was the loft, bathroom was dirty. There were pieces of hair all over the bathtub. The carpet had stains which looked like vomit. The counters and tables were dirty with stains all over them. Underground parking is $5 while some other properties offer free parking. Would not recommend for the price you’re paying.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Theresa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, we could walk everywhere. Staff were very friendly and eager to help Restaurant located at the hotel was really really good! I would definitely stay here again.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

david

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 2 netter i mai 2024

8/10 – Bra

S

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Location was great! Safe, convenient underground parking. Easy to go do really anything out and about in Banff, bus stop is right there and you’re on the strip. Our room was okay, nothing wrong just expected a little more for what I paid. Especially because we were on ground level, paid for a mountain view just to have the curtains closed the whole time as people on the street could see in. The hot tub temperature wasn’t very hot, but still nice. Sitting areas and dining options were nice. Staff was friendly and kind, even wishing us well as we were celebrating a birthday.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

HENRY

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay in Banff
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Kristina

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is the most helpful ive ever encountered. The hotel is clean, beds comphy, and food amazing. Cant wait to go back!
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Todd

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is nice and centrally located. My room however was not good at all. The heating and AC was not working and it was very cold or very hot with no way to regulate the temperature. Very disappointing
Bodde her 3 netter i mai 2024

10/10 – Utmerket

James

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice room on 2nd floor of the new section. Was quiet since it is shoulder season. Was upgraded to a bigger room with mountain views. Staff were polite and helpful. Bed was comfy. Quiet at night. Nothing to complain about. Would definitely stay again.
Bodde her 2 netter i mai 2024
Svar fra Jozette (Front Office Supervisor) den 12. mai 2024
Hi James,Thank you for your kind review. We are glad to know that you enjoyed your stay with the upgraded mountain view room.We also appreciate your comments about our staff being polite and helpful.We look forward to your future stay here at Elk and Avenue HotelWarm Regards

10/10 – Utmerket

Lyndsay og Calgary

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay, clean hotel, friendly staff, excellent restaurant and coffe shop within the building and you cannot get a better location!
Bodde her 1 natt i mai 2024
Svar fra Jozette (Front Office Supervisor) den 12. mai 2024
Hi Lyndsay,Thank you for your kind review. We are pleased to read your notes about our staff and found our facilities and location convenient.We look forward to your future stay here at Elk and Avenue HotelWarm Regards

6/10 – Grei

Sean og Burnaby

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Good location, clean. Staff service at the front desk needs to improve.
Bodde her 2 netter i mai 2024
Svar fra Jozette (Front Office Supervisor) den 12. mai 2024
Hi Sean,Thank you for your feedback.We are glad to hear you enjoyed your stay with us and found the hotel location great.We will look into the concerns you have raised and use the information provided to improve our service wherever possible. Thank you.Warm Regards

10/10 – Utmerket

Megan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and comfy room.
Bodde her 1 natt i mai 2024
Svar fra Jozette (Front Office Supervisor) den 12. mai 2024
Hi Megan,Thank you for your rating. We are glad to hear you enjoyed your stay with us and found our rooms and location great.We hope to welcome you back to our hotel in the future! Warm Regards

10/10 – Utmerket

Rachel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Jozette (Front Office Supervisor) den 12. mai 2024
Hi Rachel,Thank you for your rating. We are glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm Regards

10/10 – Utmerket

Janis og Edmonton

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Jozette (Front Office Supervisor) den 12. mai 2024
Hi Janis,Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm Regards

10/10 – Utmerket

Kaeleigh

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super friendly and helpful staff at check in. Nice touch to give me a little toy for my dog. The restaurant in the hotel was really great. Convenient area.
Bodde her 1 natt i mai 2024
Svar fra front desk supervisor den 12. mai 2024
Dear Kaeleigh,Thank you for your kind review. I am pleased to read your notes about our staff and found our facilities and location convenient.I am glad to hear that we were able to accommodate your furry family member as well.We look forward to your future stay here at Elk and Avenue HotelWarm RegardsMathieuFront Office SupervisorElk + Avenue Hotel

10/10 – Utmerket

Mae-Lynn

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i mai 2024
Svar fra front desk supervisor den 12. mai 2024
Dear Mae-LynnThank you for staying with us, we are happy that you have enjoyed your stay with us.We hope to welcome you back in the future,Warm Regards,mathieuFront Office Supervisor

8/10 – Bra

Colin

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Was moved into a different room due to the room that I originally booked having issues like; Missing an outlet cover for the plugin. A sprinkler was missing its cover and being pushed to the side of the hole that it was in The door stop in the bathroom looked like it was about to fall off The roller for the shower was no longer holding the shower door properly and looked like it too was about to fall off. The faucet was loose and would move when you went to turn on the water. The new room I was moved to was nice and had no issues. The staff was supper friendly and nice to interact with.
Bodde her 4 netter i april 2024
Svar fra front desk supervisor den 12. mai 2024
Dear Colin,Thank you for reviewing your stay with us. Please know that your comments and suggestions are taken seriously, and we review every single one. Our most important goal is to ensure that our guests have a memorable visit and the best possible experiences.Warm RegardsMathieuFront Office Supervisor

6/10 – Grei

Chi Man og Richmond

Likte: Renhold og personale og service
Bodde her 2 netter i april 2024
Svar fra front desk supervisor den 5. mai 2024
Dear Chi Man, Thank you for your rating. Your comfort is of the utmost priority at the Elk + Avenue and it is unfortunate were unable to meet your expectations.We hope you will give our hotel consideration in the future and thank you for your feedback.Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

6/10 – Grei

Kieran

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra front desk supervisor den 5. mai 2024
Dear Kieran, Thank you for your rating. Your comfort is of the utmost priority at the Elk + Avenue and it is unfortunate were unable to meet your expectations.We hope you will give our hotel consideration in the future and thank you for your feedback.Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 – Utmerket

Sarah

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Reyna Luz og Prince George

Likte: Renhold og personale og service
Neat and clean.. and accessible to all
Bodde her 1 natt i april 2024
Svar fra front desk supervisor den 5. mai 2024
Dear Reyna Luz,Thank you for taking the time to quickly review you stay,We are happy that you found the property neat and clean as well as very close to the downtown area.regards,MathieuFront Office Supervisor

10/10 – Utmerket

Craig og london

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quite clean safe great breakfast .
Bodde her 1 natt i april 2024
Svar fra front desk supervisor den 5. mai 2024
Dear Craig,Thank you for you quick review,We are happy to hear that you found our property quite clean and also that you have enjoyed our breakfast place.Warm regards,MathieuFront Office Supervisor

10/10 – Utmerket

Aruna

Bodde her 2 netter i april 2024

8/10 – Bra

Martin

Bodde her 1 natt i april 2024
Svar fra front desk supervisor den 5. mai 2024
Dear Martin, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

8/10 – Bra

Navaldeep

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s in the middle of the town. So you can park your car in parkade and walk anywhere. Very close to shopping, dinning.
Bodde her 1 natt i april 2024
Svar fra front desk supervisor den 5. mai 2024
Dear Navaldeep,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

10/10 – Utmerket

sydney

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very close to all of the shops and restaurants which made it very convenient, staff are very friendly and hotel was clean no problems at all
Bodde her 1 natt i april 2024
Svar fra front desk supervisor den 5. mai 2024
Dear Sydney,Thank you for your kind review. I am pleased to read your notes about our staff and found our facilities and location convenient.We look forward to your future stay here at Elk and Avenue HotelWarm RegardsMathieuFront Office SupervisorElk + Avenue Hotel