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Anmeldelser av Rimrock Resort Hotel Banff

4 out of 5
Rimrock Resort Hotel Banff
300 Moutain Avenue, Banff, AB

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 980 av totalt 1292 anmeldelser." "
Rangering på 8 − Bra. 200 av totalt 1292 anmeldelser." "
Rangering på 6 − Grei. 61 av totalt 1292 anmeldelser." "
Rangering på 4 − Dårlig. 32 av totalt 1292 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 1292 anmeldelser." "

9,6/10

Renhold

9,6/10

Personale og service

9,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jacqueline

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Surrounded by incredible views and nature - spectacular location, and close to amenities.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Teiko

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I drank one of the paid water bottles provided in the room, and it said $6. When checking out, I mentioned this and had it added to the bill. So, when I checked the receipt now, the refreshment was $21. I was charged $21 plus tax for just one bottle of water. I feel like my enjoyable stay was wasted.
Bodde her 2 netter i mai 2024
Svar fra The Rimrock Resort Hotel den 23. mai 2024
We are so sorry to hear of this experience. A leader from our team has already reached out to you and we believe was able to offer a satisfying solution. We apologize again for the misunderstanding and hope to welcome you back in the future.

10/10 – Utmerket

Ana og Calgary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra The Rimrock Resort Hotel den 21. mai 2024
Thank you for the great score! We truly appreciate it.

10/10 – Utmerket

NOEMI

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed a short two nights. The room was spacious, comfortable and although on lvl 2 of the resort the view was still stunning. Had breakfast once but was expensive and average so we chose to eat elsewhere the rest of the time. All in all while the product sold was excellent, in terms of value for money i would not recommend nor would i stay here again. We picked this place to experience the grandeur of a bygone era, and two nights at AUD3,000 was a bit steep. Super convenient for the gondola, hike up sulfur mt, and the thermal baths
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Abhi

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Customer service was not best and manager did very little to make our stay great.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Amanda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very accommodating, friendly, clean hotel
Bodde her 1 natt i mai 2024
Svar fra The Rimrock Resort Hotel den 17. mai 2024
Thank you! We appreciate it.

10/10 – Utmerket

Magdalena

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great gem in the mountains!
Bodde her 2 netter i februar 2024
Svar fra The Rimrock Resort Hotel den 10. mai 2024
We are so happy to hear you thought so. Thank you for the perfect rating!

10/10 – Utmerket

Justin

Likte: Overnattingsstedets bygg og tilstand
Staff was great!
Bodde her 2 netter i mai 2024
Svar fra The Rimrock Resort Hotel den 7. mai 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 – Utmerket

Jude

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful gorgeous hotel in stunning location. Friendly helpful staff. Wonderful location
Bodde her 2 netter i april 2024
Svar fra The Rimrock Resort Hotel den 7. mai 2024
Thank you so much for taking the time to share this. We are delighted you found our property beautiful.

10/10 – Utmerket

Angie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Gorgeous views and walkable to the famous Banff gondola!
Bodde her 1 natt i mai 2024
Svar fra The Rimrock Resort Hotel den 7. mai 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 – Utmerket

Pam

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We loved the beautiful mountain views, the comfortable beds and excellent service. Such nice staff!! Best margaritas too!
Bodde her 2 netter i april 2024
Svar fra The Rimrock Resort Hotel den 17. mai 2024
We are so happy to hear it. We feel the same way too!

8/10 – Bra

Zach

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra The Rimrock Resort Hotel den 7. mai 2024
Thank you! We appreciate the positive rating!

8/10 – Bra

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra The Rimrock Resort Hotel den 7. mai 2024
Thank you! We appreciate the positive rating!

10/10 – Utmerket

Ethelyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Exceptional property
Bodde her 1 natt i september 2023
Svar fra The Rimrock Resort Hotel den 7. mai 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 – Utmerket

Jacqueline

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Incredible views and atmosphere.
Bodde her 3 netter i april 2024
Svar fra The Rimrock Resort Hotel den 7. mai 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 – Utmerket

Maria Linda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay. Staff are friendly. Certainly everywhere we went was clean. The parking was under construction but it was still convenient to find a spot.
Bodde her 1 natt i april 2024
Svar fra The Rimrock Resort Hotel den 7. mai 2024
Thank you so much for taking your time to rate your experience. We are so happy to hear it. We look forward to welcoming you again in the future!

10/10 – Utmerket

Oleksiy

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the best stays ever ! Hotel is beautiful, Views are breathtaking, Balcony room is worth it. Staff is classy - international staff is super good. A in every category
Bodde her 2 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 17. mai 2024
We are delighted to hear you thought so. Thank you for the perfect score!

8/10 – Bra

Megan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra The Rimrock Resort Hotel den 26. apr. 2024
Thank you! We appreciate the positive rating!

10/10 – Utmerket

Jerry

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The resort is clean, friendly and seeks to care for all guest's needs. We were in a premium room which was large and beautiful and they even arranged to have the most fantastic view one could ever hope to see. They furnish bus passes to get you to town and a shuttle for other areas. It is expensive but excellent.
Bodde her 3 netter i april 2024
Svar fra The Rimrock Resort Hotel den 26. apr. 2024
Thank you so much for your great review. We are so thrilled to hear you found our staff dedicated!

10/10 – Utmerket

Dawn

Bodde her 1 natt i april 2024
Svar fra The Rimrock Resort Hotel den 17. mai 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 – Utmerket

Diana

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a great stay and a beautiful view from our room.. amazing ! Only complaint would be how noisy the air conditioner was. Other than that it was great.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Clint

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is our first stay at the Rimrock. Beautiful place. Service was beyond the best we have ever had. From having a meal at Larkspur to going to the Keg for dinner and getting a personal ride to the front door and back. We loved our stay all around. Thank you
Bodde her 2 netter i april 2024
Svar fra The Rimrock Resort Hotel den 26. apr. 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 – Utmerket

Shane

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
As soon as I got out of my vehicle I was greeted by a nice gentleman who asked if I needed help with my luggage. Then at check in I was greeted by a very friendly lady. My interactions with all staff were very good, from the reception to the waitresses and bartenders. The view from my room was amazing. I used the bus service to go into town. Check out was smooth. I will definitely go back in the future.
Bodde her 2 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 26. apr. 2024
Thank you so much for taking your time to rate your experience. We are so happy to hear you enjoyed the service our hotel has to offer as well as the views. We look forward to welcoming you again in the future!

10/10 – Utmerket

Peter

Likte: Renhold og personale og service
Bodde her 2 netter i april 2024
Svar fra The Rimrock Resort Hotel den 17. apr. 2024
Thank you very much for taking the time to leave a rating. We truly appreciate your five stars.

10/10 – Utmerket

Terri og Airdrie

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
I always wanted to stay at The Rimrock Hotel, and finally managed to stay for two nights. Efficient and Friendly right from the start. She’s an elegant old hotel that ticks all the boxes.
Bodde her 2 netter i april 2024
Svar fra The Rimrock Resort Hotel den 26. apr. 2024
Thank you! We appreciate it.

10/10 – Utmerket

Leonard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The view of the mountains from the room was absolutely stunning.
Bodde her 1 natt i april 2024
Svar fra The Rimrock Resort Hotel den 17. apr. 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 – Utmerket

Candice og MINNEAPOLIS

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property and amazing staff. We loved the convenience of walking to gondola and hot spring. Food was incredible!
Bodde her 4 netter i februar 2024
Svar fra The Rimrock Resort Hotel den 26. apr. 2024
Thank you so much for taking your time to share this. We will make sure to pass on your compliments to our culinary team. We hope to welcome you again in the future!

10/10 – Utmerket

Natalie og houston

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The view from our balcony was majestic! The concierge, Eric was able to get us into Eden last minute where the food and experience was phenomenal. They provide a shuttle into town, just call the front desk. 10/10 recommended!
Bodde her 4 netter i april 2024
Svar fra The Rimrock Resort Hotel den 17. apr. 2024
Thank you very much for the great review. We are thrilled to hear that you had a great stay at our resort! Thank you for recognizing Eric! It certainly was a pleasure to share your compliments with his leader so that we can recognize him for his outstanding service. We can not wait to welcome you back!

10/10 – Utmerket

Greg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent location and well taken care of. Expedia took an hour and a half of my time, to remove one day from our original booking, poor interaction with your hotel.
Bodde her 3 netter i mars 2024

8/10 – Bra

Matt og Calgary

Likte: Renhold, personale og service og fasiliteter
Looking forward to visiting again after renovations
Bodde her 3 netter i april 2024
Svar fra The Rimrock Resort Hotel den 11. apr. 2024
Thank you! We appreciate the positive rating!

10/10 – Utmerket

Tiffany

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra The Rimrock Resort Hotel den 11. apr. 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 – Utmerket

Yi

good
Bodde her 6 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 11. apr. 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 – Utmerket

BYONG I

Likte: Fasiliteter
Nice location
Bodde her 4 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 11. apr. 2024
Thank you! We appreciate it.

8/10 – Bra

Jennifer

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
i wish the customer service at front desks are more knowledgeable when it comes to amenities hours, key returns etc. instead of redirecting me to go to the spa level and ask the question as well as telling me to just read the instructions on the parking exit on how to return the room key.
Bodde her 5 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 18. apr. 2024
We are so sorry to hear that you did not receive the level of engagement that you expected from our front desk team. Please note that we will take this as a learning opportunity and we truly appreciate you taking your time to share this feedback.

10/10 – Utmerket

Yun Yue

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Environment is really nice
Bodde her 1 natt i mars 2024
Svar fra The Rimrock Resort Hotel den 2. apr. 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 – Utmerket

Louise Bianca

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing place to stay
Bodde her 2 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 2. apr. 2024
Thank you for taking your time to give us a perfect score! We are delighted.

10/10 – Utmerket

Leonard

Bodde her 1 natt i mars 2024
Svar fra The Rimrock Resort Hotel den 23. apr. 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 – Utmerket

sivakumar

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 6 netter i februar 2024
Svar fra The Rimrock Resort Hotel den 2. apr. 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 – Utmerket

Chad

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place lots of activity food and relaxation options.
Bodde her 2 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 28. mars 2024
Thank you! We appreciate it.

10/10 – Utmerket

Micheal

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had an absolutely wonderful honey moon. The staff was the best part they were amazing
Bodde her 4 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 28. mars 2024
Thank you very much for choosing our resort to celebrate your honeymoon! We are thrilled to hear that you enjoyed your stay and appreciate your compliments on our service. We hope that we will have the pleasure of creating more memories with you in the future.

10/10 – Utmerket

Adeyinka

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Liked everything!
Bodde her 2 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 28. mars 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 – Utmerket

Amirali

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were great and very helpful. The views are incredible. Eden is a must do if you are a foodie. The property needs some investment and renovation
Bodde her 4 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 25. mars 2024
Thank you for leaving us such a positive review. We are delighted to hear you enjoyed Eden and our views. We can't wait to welcome you back in the near future!

10/10 – Utmerket

Calum

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 25. mars 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 – Utmerket

Merrill

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Celebrated our 30th anniversary and couldn't have been happier. The staff were amazing. We ate at the Primrose and it was the perfect experience. We are now considering making this our annual get-a-way.
Bodde her 2 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 25. mars 2024
Thank you very much for the great review and recommendations. We are truly honored that you chose our resort to celebrate your 30th Anniversary and are delighted to hear that you enjoyed your stay. We appreciate your compliments to our staff as well as the Primrose dining room. We hope that we will have the pleasure of welcoming you back for a future stay.

10/10 – Utmerket

Peter og Grimsby

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
You don't need to leave the hotel for the day and can still have a good day. Amenities are great. The underground parking garage needs to either get expanded or there needs to be a gate or blockade to indicate when it is full.
Bodde her 4 netter i januar 2024
Svar fra The Rimrock Resort Hotel den 22. mars 2024
Thank you so much for taking your time to share this. We appreciate your compliments to our facilities and amenities and thank you for your feedback about our parkade. We hope to welcome you again in the future!

10/10 – Utmerket

Ashlie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 22. mars 2024
Thank you for taking your time to give us a perfect score! We are delighted.

10/10 – Utmerket

Prashanth

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rimrock is at a location which is worth opting for your trip. It was close to few hotspots and at a good elevation. Room was a little smaller but still worth it for 3 people. Service was impeccable! We didn't get a No for our requests. There are facilities for all ages. Highly recommend it. It had the feeling of luxury, great view from the room and dining hall, quiet, kid-friendly and certainly Great value for our money.
Bodde her 3 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 22. mars 2024
Thank you so much for taking your time to share this. We will make sure to pass on your compliments to our team. We hope to welcome you again in the future!

10/10 – Utmerket

Marrett

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Thumbs up
Bodde her 2 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 19. mars 2024
Thank you! We appreciate it.

6/10 – Grei

Donovan

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra The Rimrock Resort Hotel den 19. mars 2024
Thank you for taking the time to rate your experience. We noticed that your rating is below our standards and we would like to look into what did not live up to your standards. Please reach out to us directly if you would like to discuss your experience further.

10/10 – Utmerket

Jacqueline

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a fabulous hotel.
Bodde her 2 netter i mars 2024
Svar fra The Rimrock Resort Hotel den 18. mars 2024
We are delighted to hear you thought so. Thank you for the perfect score!