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Anmeldelser av Tiara Desaru Residences

3 out of 5
Tiara Desaru Residences
1588, Jalan Tanjung Lompat, Bandar Penawar, Johor

Anmeldelser

6,0
Rangering på 10 − Utmerket. 10 av totalt 83 anmeldelser." "
Rangering på 8 − Bra. 23 av totalt 83 anmeldelser." "
Rangering på 6 − Grei. 18 av totalt 83 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 83 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 83 anmeldelser." "

6,4/10

Renhold

6,4/10

Personale og service

6,0/10

Fasiliteter

6,2/10

Overnattingsstedets bygg og tilstand

6,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ganesh

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Private beach
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

VARDAN

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Place is trash. Unless you are desperate for a cheap hotel don’t waste your time.
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Michael

Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Victor

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is poor maintained. Very disappointed.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Ana Hafizah

Bodde her 2 netter i november 2023

8/10 – Bra

NOORAZLINA

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The apartments are next to the beach which is very convenient. The pools are good and there are also water slides for the kids. My 1 room studio apartment was quite small but it was OK. However, the room was locked (can not be used) and the bed was placed in the living. The management should replace the bath towels with new ones.
Bodde her 1 natt i november 2023

6/10 – Grei

Victor

Reiste med familie
Likte ikke: Renhold
Bodde her 3 netter i november 2023

10/10 – Utmerket

Dilashaa

Likte: Personale og service og overnattingsstedets bygg og tilstand
Cleanliness
Bodde her 1 natt i august 2023

8/10 – Bra

HOCK BENG og LADSON

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place is quiet and next to the beach.
Bodde her 2 netter i november 2022

4/10 – Dårlig

Tay og Singapore

Reiste med familie, Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand
The beach ⛱️
Bodde her 1 natt i juni 2022

6/10 – Grei

Erik

Reiste med partner
Likte: Fasiliteter
Residence met achterstallig onderhoud ligt afgelegen maar aan het strand 3 zwembaden Kamers ok maar oud
Bodde her 2 netter i februar 2022

10/10 – Utmerket

SOO CHOY

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
住宿不错，有自己的海滩
Bodde her 1 natt i september 2019

4/10 – Dårlig

Mohd hailmeezan

Likte ikke: Renhold, personale og service og romkomfort
Not recommended
Not worth it compared with the price.dirty & slippery balcony.
Bodde her 1 natt i juni 2019
Svar fra TiaraDesaru den 29. juli 2019
Hi Sir/ma'am . Thank you for choosing Tiara Dearu . We apologize for not being able to give you the fine type of service that we strive for with all our guests. Your input will be very valuable to us in our efforts to improve our services to our valued guests. It will certainly give us a better idea as to which areas are in need of improvement.

4/10 – Dårlig

Ngadinoh

Likte ikke: Personale og service
Bodde her 2 netter i april 2019
Svar fra tiaradesaru den 26. apr. 2019
Thankyou for your feedback. We will try to improve our service. Hope to see you again. :)

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2019
Svar fra TiaraDesaru den 22. apr. 2019
Hope to see you again :)

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold og personale og service
Pertama kali sampai, dalam keadaan penat memandu, cuaca panas dan hati sedikit panas..terlalu banyak soalan yang perlu dijawab di entrance gate..Soalan yang sepatutnya ditanya dan dijawab semasa check in di kaunter lobby. Walaupun itu adalah sistem atau SOP hotel, tetapi memberikan perasaan kurang selesa kepada guest. Swimming pool tidak dapat digunakan sepenuhnya. Tiap kali nak guna swimming pool sebelah pagi, disuruh oleh pekerja hotel untuk naik atas alasan nak dibersihkan. pancuran air untuk permainan kanak kanak juga tidak dibuka. Hilang seronok. Kami datang dan bayar untuk guna semua kemudahan yang ada. Tak sama dengan iklan yang ditunjukkan. Plug suis atau power point dalam bilik juga tidak mencukupi. power point yang ada hanya untuk tv dan peti sejuk sahaja. Zaman sekarang kemudahan untuk guest menggunakan Handphone, laptop juga perlu diambil kira.. Pembaziran ruang yang ketara. Berbanding dengan hotel lain, walaupun bilik studio, hotel lain ada menyediakan set kerusi coffee table atau set sofa kecil. Kemudahan didalam bilik studio ini kelihatan lebih murah dari bilik homestay. Card access bermasalah. Kad pendua yang diberikan seolah-olah macam tak ada fungsi.. terpaksa guna kad pertama dahulu, baru boleh guna kad kedua.. Hahaha.. sistem yang menyusahkan. Siapalah yang buat sistem yang teramat kurang bijak ini. Menu makan sarapan pagi yang hampir sama setiap pagi. Kurang menarik.. nasib baik terpaksa makan sebab perut lapar dan layanan staf cafe yang ramah.
Bodde her 2 netter i mars 2019
Svar fra TIARADESARU den 5. apr. 2019
We are sorry for all of your regretness. We will try to improve our service. Thankyou for your feedback. Hope to see you again (:

8/10 – Bra

Atiet og Wangsa Maju

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place
Bodde her 1 natt i mars 2019
Svar fra TIARA den 27. mars 2019
THANKYOU FOR YOUR REVIEW. HOPE TO SEE YOU AGAIN :)

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing I don't like. Simply very good and comfortable for family outing.
Bodde her 1 natt i mars 2019
Svar fra TIARA DESARU den 27. mars 2019
THANKYOU FOR YOUR REVIEW. HOPE TO SEE YOU AGAIN :)

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
As a quiet place, pretty nice to stay but have to top up at RM 300 at hotel check in time in order to get 2 rooms at one place otherwise have to share with others according to the front desk person said. I was charged RM 30 at check out time for the towel for being dirty with sand when used at beach. Luckily , did not need to pay for the stain of bed sheet which was definitely not done by us as the stain spot area is under the mattress and who would notice that other than the house keeping employee but claimed from us. Absolutely disappointed.
Bodde her 2 netter i februar 2019
Svar fra TIARA den 27. mars 2019
WE ARE REGRET WITH ALL OF YOUR DISAPPOINTED. WE WILL IMPROVE OUR SERVICE. THANKYOU

10/10 – Utmerket

Verifisert reisende

Bodde her 2 netter i februar 2019
Svar fra TIARADESARU den 5. apr. 2019
Thankyou for your feedback. Hope to see you again (:

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Good location and nice place
It's nice place and suitable for family gathering
Bodde her 2 netter i februar 2019
Svar fra TIARA den 27. mars 2019
THANKYOU FOR YOUR REVIEW. HOPE TO SEE YOU AGAIN :)

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good for family gathering or company trip before leaving to Desaru Adventure Coast Waterpark and the staffs are helpful n friendly too.
Bodde her 1 natt i januar 2019
Svar fra TIARA den 27. mars 2019
THANKYOU FOR YOUR REVIEW. HOPE TO SEE YOU AGAIN :)

4/10 – Dårlig

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
Pool well maintained, cleanliness at its best tho it is festive season. anyhow, the room amenities need lotss of improvement. my case, room is provided with microwave, heater, tv and fridge (proper fridge-not mini one). however, only 2 plug available. one already connected to fridge, one for tv. we need to switch off tv to use microwave or heater! no table at all. for the price we paid, this is a disappointment.
Bodde her 1 natt i februar 2019
Svar fra TIARA den 27. mars 2019
WE ARE REGRET WITH ALL OF YOUR DISAPPOINTED. WE WILL IMPROVE OUR SERVICE. THANKYOU THANKYOU FOR YOUR REVIEW. HOPE TO SEE YOU AGAIN :)

8/10 – Bra

AechaZairis

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good facilities
Bodde her 1 natt i februar 2019
Svar fra TIARA den 27. mars 2019
THANKYOU FOR YOUR REVIEW. HOPE TO SEE YOU AGAIN :)

4/10 – Dårlig

Verifisert reisende

Reiste med familie og små barn
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing much, except the staff services very slow
Bodde her 1 natt i februar 2019
Svar fra TIARA den 27. mars 2019
WE ARE REGRET WITH ALL OF YOUR DISAPPOINTED. WE WILL IMPROVE OUR SERVICE. THANKYOU THANKYOU FOR YOUR REVIEW. HOPE TO SEE YOU AGAIN :)

4/10 – Dårlig

Yuan Guang

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Low food qulity and the floor is not clean. but the counter service is nice
Bodde her 1 natt i januar 2019
Svar fra The management den 27. sep. 2019
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2019

6/10 – Grei

Zoey

Reiste med familie og små barn, Reiste med familie
Likte: Renhold
Pros : Near the beach. Free BBQ place. Nice pools. Living hall is big. Has balcony. Breakfast okay. Cons : No kitchen sink. Room is small. Did not stop those without proper swim attire in the pools.
Bodde her 1 natt i desember 2018
Svar fra The Management den 17. jan. 2019
Dear Zoey, Warmest greetings from Tiara Desaru Resort! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided and I will assure you that I will be looking into each point that you have made. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!

10/10 – Utmerket

Mei

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful place and friendly services.
Bodde her 2 netter i desember 2018
Svar fra The Management den 17. jan. 2019
Dear Mei, Warmest greetings from Tiara Desaru Resort! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
No house keeping and no phone line coverage.
There is no daily house keeping. Breakfast is not very nice. Also there is no phone line in this area. Wont stay here again.
Bodde her 4 netter i desember 2018
Svar fra The Management den 27. sep. 2019
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

4/10 – Dårlig

Regina

Likte: Personale og service
Likte ikke: Romkomfort
Bad experience
Bed too hard. Last day no water supply for shower. A lot of fly anyway when having our breakfast.
Bodde her 2 netter i desember 2018
Svar fra The Management den 17. jan. 2019
Dear Regina, Thank you for your feedback. We would like to apologize for the shortcomings that you have experienced. Meanwhile, we will continue to improve on our services to meet guest’s expectations and we sincerely hope to welcome you back in the near future. Thank you and have a pleasant day!

6/10 – Grei

Norazimah

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice staff , room was clean , pleasant living - feeling unlogically was charged for stain on bath towel - This is quite weird might as well used our own towel rather than being charged on cleaning service.
Bodde her 2 netter i november 2018
Svar fra The Mangement den 17. jan. 2019
DearNorazimah, Warmest greetings from Tiara Desaru! Thank you for choosing us and we are delighted to hear that you enjoyed your stay and we will pay attention to the cons that you have mentioned for our improvement and truly apologize for the inconvenience. We appreciate your feedback and hope to welcome you back to our hotel in the future. Thank you and have a pleasant day!

10/10 – Utmerket

Dianah

Just to tell that we will repeat again....
Bodde her 1 natt i november 2018
Svar fra The Management den 17. jan. 2019
Dear Dianah, Warmest greetings from Tiara Desaru Resort! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!

8/10 – Bra

Verifisert reisende

Bodde her 2 netter i oktober 2018

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Low class accommodations for expensive price
Very basic furniture & facilities for 5 star price. Not recommended at all.
Bodde her 1 natt i september 2018
Svar fra The Management den 27. sep. 2019
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2018

4/10 – Dårlig

Arne og Trollhättan

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
OStädat hotell med behov av renovering
Ostädat hotell som ligger väldigt avsides. Hotekket är i stort behov av renovering. Maten som serverades i den enda restaurangen var katastrof, den varma maten var alltid kall. Dyrt hotell i förhållande till vad man får som gäst. Det enda possitiva med hotellet är deras två pooler, båda två är bra.
Bodde her 2 netter i august 2018

4/10 – Dårlig

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2018

6/10 – Grei

Arne og Trollhättan

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Slitet hotel med bra pool
Slitet hotell med stort behov av renovering. Enormt dålig restaurang med bedrövlig frukost. Den varma maten var kall, personalen sa att maten står så länge så det går inte hålla den varm. Vi åt frukost kl 07:00! Väldigt trevlig pool och stranden nära.
Bodde her 2 netter i august 2018

6/10 – Grei

Lou og SG

Apartment resort not hotel
It's not a hotel. Don't expect it to be. Other than that the family room was comfy and reasonably clean. Everything works in the room and in place. Swimming pool and gardens are lovely. Food wise can still improve if they take the trouble to keep it warm and get rid of those pesky flies at the dining hall with proper pest management.
Bodde her 2 netter i august 2018
Svar fra The Management den 27. sep. 2019
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for the excellence review. We are thrilled your time with us was so amazing! We endeavour to go above and beyond to ensure our guests have a memorable experience. We are truly sorry for all the shortcoming from us. We will continue to improve on our services to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

10/10 – Utmerket

Soon Chai

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
不错、希望下次可以住在一楼...更靠近泳池
Bodde her 1 natt i august 2018

2/10 – Forferdelig

Keb og Johor

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Old boring room with gaping door. Not ro forget the roaches. No room service. Cafe close at 8pm. Terrrrrribleeeeeee
Bodde her 1 natt i juli 2018
Svar fra The Management den 27. sep. 2019
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tiara Desaru Suck!
bad on housekeeping and breakfast.no worth it to stay compare price.Stay Budget hotel better than this hotel.
Bodde her 1 natt i juli 2018
Svar fra The Management den 27. sep. 2019
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

8/10 – Bra

Ann og malaysia

Likte: Renhold, personale og service og romkomfort
Good place
I bring my mum dad sister and brother for relax. We booked family suite okay not bad view front swimming pool. Staff very okay nice. This place actually good for family or family day because the room very big and very comfortable but 2 thing only not have DUSTBIN and HANGER. That very funny for us because that one very important and basic. Breakfast very good and delicious. I really enjoy we can swim at swimming pool and also at beach. Gym? Not sure because nobody enter they only jogging outside.
Bodde her 1 natt i juni 2018
Svar fra The Management den 27. sep. 2019
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thankyou for the excellence review. We are thrilled your time with us was so amazing ! We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to welcoming your back to our hotel in the future. Thank you and have a pleasant day!

8/10 – Bra

Amal og Malaysia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall is ok for family
I have booked the studio room. Basically, it was a simple room, with queen bed, a fridge, aircond, closet and tv with limited channel. Quite cold after a few hours since there is no carpet. The breakfast was good with limited choices and worth it for rm20/pax (since i've booked the room thru internet with bfast. If not, u have to pay rm25/pax). Unfortunately for me, i got the room with the roof view. The residence accomodation is superb. They have nice pool for adult and kids, also private beach. The view from the lobby was awesome! So, overall, it is worth it unless the room view.
Bodde her 1 natt i juni 2018
Svar fra The Management den 27. sep. 2019
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thankyou for the excellence review. We are thrilled your time with us was so amazing ! We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to welcoming your back to our hotel in the future. Thank you and have a pleasant day!

2/10 – Forferdelig

elaine og singapore

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lousy place to stay
The place was run down and the apartment is very smelly due to the humidity. The pool wasn't fun for kids at all, i could have to pay the same price but stay at Lotus Desaru. The breakfast was cool all the time, lots of houseflies. Overall, we aren't enjoying this 3days 2night trip. The staffs don't communicate with the guests too we have 5 people in the room but only 4 towels, i asked for extra... they told me i need to pay for it? Also, guest aren't allowed to use the gym facilities unless we pay....
Bodde her 2 netter i juni 2018
Svar fra The Management den 27. sep. 2019
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

4/10 – Dårlig

ahseng og jb

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst..dont have aircond remote..dont have dustbin..tile feel sticky..need to improve more..
Bodde her 1 natt i juni 2018
Svar fra The Management den 27. sep. 2019
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold og romkomfort
Apartment stay, not condo/resort/villa type
Dirty room, no facilities. Low CP value.
Bodde her 1 natt i juni 2018
Svar fra The Management den 27. sep. 2019
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

4/10 – Dårlig

erik og singapore

Likte: Renhold
No facility and not much choice of food unlike lot
Charging at this kind of price, I expect things to be at least comparable to Lotus. In the end, much worst, nothing much except for the pool. Very very disappointing. 100% wont go again!
Bodde her 2 netter i juni 2018
Svar fra The Management den 27. sep. 2019
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!

4/10 – Dårlig

Verifisert reisende

Likte: Renhold
Likte ikke: Personale og service og romkomfort
Only if you have no where else to go.
Try to short change breakfast. My price include breakfast for 2 but they try to pass off with only one. Breakfast time changes with different staff questioned. Cook open up kitchen after complaint though. Gave me the missing meal too. Can get better accomodation nearby at price range.
Bodde her 2 netter i juni 2018
Svar fra The Management den 27. sep. 2019
Dear Value Guest Warmest greetings from Tiara Desaru Resort! Thank you for sharing your feedback. We are truly sorry for all the shortcoming from us. However, we are saddened to hear your comment about or hospitality and services. We will continue to improve on our services and facilities to meet guest expectation. We hope you will be giving us another chance and returning to our hotel in the future. Thank you and have a pleasant day!