Hoteller i Ballwin

«While staying at the heritage inn, the first thing I noticed was that the room phones did not work. I then called the front desk from my cell phone and watched no one answer the phone. I didn’t get my room cleaned or received fresh towels at all and had to walk to the front desk for more toilet paper. Then the pool was ice cold each day and no one came to assist in making the experience better. »

«Clean room, comfortable bed, free breakfast & plenty of fast food places nearby»

«Right in town for walking Everything.»

«Property was clean. I think someone was smoking marijuana when we checked in. The breakfast was below average. Only had eggs and biscuits and gravy. It’s really nothing else significant besides that. Price was good and the location was good.»

«This hotel was an unexpected surprise! We arrived about 5:00, just in time for dinner! The assortment of food was amazing! Next morning, breakfast was served , too! The rooms were very nice and comfortable… we will return!»

«Room was dusty and smell like it’s hasn’t been occupied for years! With all the dusty, soon you start to feel itching. Staff were great and friendly, just the room, not happy with it. »

«Our room was dirty. The bathroom was FILTHY, moldy and mildew everywhere accompanied by hairs that didn’t belong to us. Spider webs in every upper and lower corner of the room. Cobwebs on the ceiling . Stains on the bed sheets and comforter. We requested a non smoking room two times and our room smelled like there was an entire pack of cigarettes burning. We didn’t have an ice bucket because they are not required to keep them for every room. The front desk said they had a handful of them, but ...

«3 Star »

«Hotel ok standards with a pool and simple breakfast. Pool is cold. The breakfast area is to smal and does not have gluten free options.»

«The room was clean and shower was good with heat and pressure, but sliding door leaked. Water bottle filling station and breakfast was good!»

«Everything was really great, other than the bed wasn't the greatest, but that's more of a personal opinion, as i like a softer bed, so nothing against the hotel for that.»

«Drove 8 hours and no Hot water for us to shower and clean up. Maintenance couldn’t come in till next day. We only stayed one night. »

«Better than expected, wonderful! »

«Great place to stay.»

«Nice and clean room. Very friendly staff»

«Everything was clean and the bed was very comfortable. The staff was very friendly and knowledgeable and was able to answer any questions I had.»

«Kelly & the other staff were wonderful. You breakfast options are great!»

«I wish I had known of all the renovations going on »