Thanks for staying with us and we are grateful you enjoyed our brand new renovated rooms.

Thanks for staying with us. Hope to see you again soon.

Thank you. Yes it is an exciting time, Starting on the 5th Feb. Rooms 6 to 12 to begin with.

Thanks for staying with us

Thanks for staying withus

Thank you. Hope you enjoyed your stay

So sorry. We will get more in there.

Thanks for the review and we are please you enjoyed your stay

Thank you very much Jane, we hope you will visit us again. :)

Thank you JaiKind regardsDereck Manager

I think this review has been mis-represented OR this guest may have been travelling & have our Motel confused with another one. We have just finished replacing all of our Curtains & completed a deep clean before their arrival. Other guests that have stayed at the same time commented "Updated clean great bedding and the nicest owners you could hope for'"We are very disappointed, if Janine had come to the Office as we live on-site, we could have addressed any issues whilst she was here.

Thank Ingrid it was lovely to chat with you and Paddy and have you stay with us.cheersJackie

Thanks Nicole it was lovely having you stay.Kind regardsDereck & Jackie

Thank you, Marilyn, very much appreciatedCheersDereck Manager

Thank you Geoffrey

Thank you Gary

Thank you, Keith much appreciated.Hope to see you again sometime.CheersDereck Manager

Thanks Brad much appreciated Have a good day Kind regards Dereck Manager

Thankyou for your great review, it will be lovely to see you again, when your travelling through Ballina

Hi Joanne we really appreciate your lovely comments and staying with us. Keep well and hope to see you again. Kind regards Dereck Manager

Barbara Waringer-Marsden your story is quiet extorted. We did have you booked in for 5 days and you did know the day before your arrival, as you stated, but instead of contacting us then you assumed you could just arrive and change your booking. The reason you gave turned out not to be valid as when you were offered a refund for the 2nd night even though your booking was for 5 nights, we had turned guests away for the time you had booked and all of a sudden there was no urgency to leave. I did not have someone wanting to stay for multiple night but simply wanted to extend for 1 additional night and it did not upset me you were not wanting to take up the offer of the refund I simply thought I was doing you a favour offering. Another miss representation. The picture on our website are no different to any other motel in town or elsewhere as they are pictures representing the location. As far as our location goes we are located in central Ballina just 1 block from the 2 main shopping centres of Ballina Central & Ballina Fair. Also only 1 block from the hospital and at the end of the hospital block is the Ballina Cherry Street Sport Club (5 minute walk) for which we provide a Members card to allow guests to receive member discounts for food and drinks should guests choose to go there. The food is excellent. In the end it appeared that you simply changed your mind prior to arriving and although we offered you a early refund which you declined and have since distorted all facts in your review. Anyone reading this review should consider all other reviews to get a clear picture of our motel operation and interaction with guests.

Thank you

Thank you

Thank you much appreciated Dereck Manager

Thank you very much appreciated Kind regards Dereck

Excellent thank you for your feed back we appreciate it. Cheers Dereck Manager

Thank you

Thanks Martyn

Thank you

Thanks

This review does not relate to this motel. First of all we do not have shower curtains, all bathroom contain glass shower screens and have been fully renovated in 2020. Kindly see all other reviews. This person hasn't even identified themselves making a false review.

Thank you

We thought you enjoyed it as there was only a little scrambled egg left. We have never had a complaint about the breakfast guest we speak to say it was great. Sorry you & your partner didn't enjoy it.

Excellent thank you

thank you

Thank you Paul

Thank you Nardia glad you enjoyed your stay kind regards Dereck Manager

Excellent, thank you hope to see you again

Thank you Igor very glad you enjoyed your stay Cheers Dereck