Hoteller nær Bala Lake Railway - Bala Station

«Arrived at the property after travelling for over 2 hours for a 2 night stay, there was a sign on the desk stating the boiler had broken and there was no hot water. They had known about this for over 24 hours and had not got in touch so we could make alternate arrangements. Due to this we, and the late notice we could not find anywhere else. They also stated they could not give us a refund and this would have to be done through Expedia so we would not of had the money to stay somewhere else ...

«Lovely accommodation but a barking dog waking you in the morning isn’t what need on Easter Sunday. Great food but waiting an hr for simple breakfast to be served is silly »

«Avoid! I stayed in a single room on the second floor of this pub. The room was very tired/shabby and in desperate need of a deep clean. Old carpet fraying around the edges, dirty splashes up the wall, etc. Sloping, creaking floor. The mattress was old and uncomfortable - springs dig into you all night. I’m always wary of non-white towels and bed linen as cleanliness is never as good - it’s dark grey towels here and grey bed linen. Thin pillows and duvet. And the TV didn’t work. I now see ...

«Property was very clean, very well presented, fresh milk in the fridge, bottle of wine, tea, coffee and sugar all there and waiting, the living area is lovely a great place to chill out. Beds were comfortable. The heating worked great in the chilly evenings overall top notch property. »

«We had the most amazing, relaxing stay at this beautiful hotel. The grounds are stunning and just a short walk got us to the Bryntyrion P»

«Spa was small Lack of toiletries in the room, no hair conditioner Bath plug did not fit correctly Food not prepared well, undercooked beef, replaced with more the same »

«Very welcoming some part's off the building needs refurbishment but on the whole very satisfied »