Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 243 av totalt 361 anmeldelser." "
10 – Utmerket
243
Rangering på 8 − Bra. 80 av totalt 361 anmeldelser." "
8 – Bra
80
Rangering på 6 − Grei. 19 av totalt 361 anmeldelser." "
6 – Grei
19
Rangering på 4 − Dårlig. 8 av totalt 361 anmeldelser." "
4 – Dårlig
8
Rangering på 2 − Forferdelig. 11 av totalt 361 anmeldelser." "
2 – Forferdelig
11
9,2/10
Renhold
9,0/10
Personale og service
9,0/10
Fasiliteter
9,2/10
Overnattingsstedets bygg og tilstand
9,0/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Per Olav
Forretningsreisende
29. des. 2020
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Another level
This hotell is another level. Fantastic.
Per Olav
Bodde her 2 netter i desember 2020
Svar fra AYSHAN HAJIYEVA den 1. juli 2021
Dear guest,
Thank you for taking time and rating your experience with us. We are happy to read that you found most of our facilities and services to your satisfaction and we will be looking forward to welcoming you again back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide. Sincerely, AYSHAN HAJIYEVA , Assistant Front Office Manager
10/10 – Utmerket
Roar
Forretningsreisende
21. sep. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Roar
Bodde her 4 netter i september 2019
Svar fra Aykut Korkmaz den 16. okt. 2019
Dear Roar,
Thank you for taking time and rating your experience with us. We are happy to read that you found most of our facilities and services to your satisfaction and we will be looking forward to welcoming you again back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.
Sincerely,
General Manager
10/10 – Utmerket
Eirik
29. juli 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice but expensive
Eirik
Bodde her 1 natt i juli 2019
Svar fra Uzeyir Karimov den 14. aug. 2019
Dear Eirik,
We are very happy to get such a rate from your side. We are looking forward to greet you again in our property
10/10 – Utmerket
Verifisert reisende
24. sep. 2018
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Enestående
Very nice hotel in a very convenient and quiet location. Excellent location to most of the tourist places. The hotel was very clean and luxurious. The staff was very friendly and helpful.
Verifisert reisende
Bodde her 9 netter i september 2018
10/10 – Utmerket
Egil
23. jan. 2017
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Egil
10/10 – Utmerket
GAOHUI
Reiste med familie
7. mai 2024
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good Place to stay, we are enjoying
GAOHUI
Bodde her 2 netter i mai 2024
Svar fra Emil Ibrahimov / Guest Relations Manager den 8. mai 2024
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Chiara og Lodi
Reiste med partner
29. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel in posizione comoda sia per il lungo mare che la città antica e la zona di ristoranti e negozi, a 10/15 minuti a piedi. Ho apprezzato la pulizia, l'ampiezza e la vista della stanza, la colazione molto ricca e sopratutto la piscina al 23° piano.
Chiara
Bodde her 3 netter i april 2024
Svar fra Emil Ibrahimov / Guest Relations Manager den 10. mai 2024
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Lubomir Marinov
28. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hilton in Baku is maybe the best hotel in the area.
Especialy during our stay 18-22.april.2024 we are very content from:
- beds in the room and cleanliness
- last two floors are magnificient
- personel - we'd like to mention especially:
1) "bell boy" name Azul/Azil ?- aged appr.50-54 years). He was very helpfull on transportation and in the hotel, full with info on the city, always very kind;
2) the waiter in executive floor - name Vugar-? very kind and full with attention the clients:
3) Emil Ibrahimov - guest relation - very helpfull and kind
4) same the young lady in Spa center - very helpfull and kind.
Hope we'll have the pleasure to visit again Baku and holel Hilton.
eng. Lubomir Tochkov Ph.D
econ. Margarita Yoneva
( both from Bulgaria )
Lubomir Marinov
Bodde her 4 netter i april 2024
Svar fra Emil Ibrahimov / Guest Relations Manager den 1. mai 2024
Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay and also for having taken the time to complete the questionnaire. We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback and thrilled to know that our staff made your stay nice and comfortable. We will definitely pass your kind comments to the team. Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide. Sincerely,Hilton Baku Team
10/10 – Utmerket
Dib og Doha
Reiste med partner, Reiste med familie
17. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The spa is amazing top class
Dib
Bodde her 3 netter i april 2024
Svar fra Emil Ibrahimov / Guest Relations Manager den 20. apr. 2024
Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay .We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Peter
6. apr. 2024
Peter
Bodde her 6 netter i mars 2024
Svar fra Emil Ibrahimov / Guest Relations Manager den 8. apr. 2024
Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay and also for having taken the time to complete the questionnaire.We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
murat
19. feb. 2024
murat
Bodde her 3 netter i februar 2024
Svar fra Emil Ibrahimov / Guest Relations Manager den 29. feb. 2024
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
MOHIT
Reiste med en gruppe
17. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good view and safe
MOHIT
Bodde her 4 netter i januar 2024
Svar fra Emil Ibrahimov / Guest Relations Manager den 29. feb. 2024
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Peter
17. feb. 2024
Peter
Bodde her 4 netter i februar 2024
Svar fra Emil Ibrahimov / Guest Relations Manager den 29. feb. 2024
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Sinan Can
7. feb. 2024
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Baku is such a mesmerizing city and Baku Hilton is one of the best choices to accommodate during your visit to Baku. You will definitely love it
Sinan Can
Bodde her 3 netter i januar 2024
Svar fra Emil Ibrahimov / Guest Relations Manager den 7. feb. 2024
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Ahmad
Forretningsreisende
5. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect stay
Perfect stay
Location
Spacious deluxe rooms
Helpful staff
Gym 24hrs
The only negative thing no netflex on tv and u can't connect ur devices to watch ur favourite movies
Ahmad
Bodde her 4 netter i januar 2024
Svar fra Emil Ibrahimov / Guest Relations Manager den 7. feb. 2024
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Regarding your comment on TV - please accept my deepest apologies for any inconvenience we might have caused. Rest assured that your valuable comments will be shared with related departments and necessary actions will be taken accordingly to ensure that we deliver the level of service that is expected from us , and that you well deserve.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
2/10 – Forferdelig
Nisa
24. jan. 2024
Likte: Romkomfort
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nisa
Bodde her 2 netter i januar 2024
Svar fra Emil Ibrahimov / Guest Relations Manager den 25. jan. 2024
Dear Nisa Hanim,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay!I am terribly sorry to read about the inconveniences you have faced during your stay. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. As it was already discussed with you on your departure date from our hotel - mentioned misunderstanding has been compensated immediately from our hotel side, and you seemed satisfied with the resolution.Please do let us know if you need further assistance.Sincerely,Emil IbrahimovGuest Relations Manager
8/10 – Bra
Mariia
26. des. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Mariia
Bodde her 5 netter i desember 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 29. des. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
8/10 – Bra
Ahmad
24. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Emil Ibrahimov / Guest Relations Manager den 24. des. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Azad og Calgary
Reiste med familie
17. des. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is well maintained and absolutely fresh and clean. Staff are very respectful and helpful.
Azad
Bodde her 1 natt i desember 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 18. des. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay and also for having taken the time to complete the questionnaire.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
8/10 – Bra
Mustafa Erkin
16. des. 2023
Mustafa Erkin
Bodde her 1 natt i desember 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 18. des. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay and also for having taken the time to complete the questionnaire.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
2/10 – Forferdelig
Amiko Ryn
Forretningsreisende
22. nov. 2023
Likte ikke: Personale og service
Poor service
The front desk service was lacking warmth, hospitality and friendliness one would expect of a globally renowned hotel brand. We made a booking for a suite room through hotels.com and subsequently hotels.com assisted us to submit to the hotel a request for a change of name for the guest after realising the booking was made in my name instead of my husband. The change request was sent out more than 24 hours before the check in time; however the hotel front desk personnel and the manager on duty, Ravin insisted there was no email received and did not let the guest check in.
Amiko Ryn
Bodde her 1 natt i november 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 23. nov. 2023
Dear Guest,Thank you for your valuable feedback!Please accept our deepest apologize for the inconvenience we have caused. Our Guest Relations Manager Emil Ibrahimov will be more than happy to get back to you in person to ensure you have stayed satisfied with the resolution. Sincerely,Hilton Baku Team
10/10 – Utmerket
Richard og Den Haag
Forretningsreisende
8. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent rooms and good location
Richard
Bodde her 3 netter i oktober 2023
Svar fra Emil Ibrahimov den 10. nov. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Baurzhan
Forretningsreisende
31. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Baurzhan
Bodde her 1 natt i oktober 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 31. okt. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Ersan
Forretningsreisende
26. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ersan
Bodde her 3 netter i oktober 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 27. okt. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
khalid
26. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
khalid
Bodde her 2 netter i oktober 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 26. okt. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Seyyedvahid
21. okt. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Seyyedvahid
Bodde her 3 netter i oktober 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 22. okt. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
6/10 – Grei
bo hyun
19. okt. 2023
bo hyun
Bodde her 1 natt i oktober 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 20. okt. 2023
Dear Guest,Thank you for your valuable feedback!You have rated us with 6 out of 10 points - please accept my deepest apologies for any inconvenience we might have caused. You did not provide any specific comments, thus, time permitting I kindly ask you to give more details about the issues & what were your expectations as this would help us better understand the cause so we can take corrective actions to prevent any re-occurrence.Sincerely,Hilton Baku Team
4/10 – Dårlig
WALEED
18. okt. 2023
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The price is high compared to hotels in Baku
The air conditioning is hot, and I spoke to them more than once, but to no avail
Room cleaning is not good
I booked a room with a sea view, and they gave me a room with a view that was not good at all. It had a very partial view of the sea.
WALEED
Bodde her 5 netter i oktober 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 20. okt. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am terribly sorry to read about the inconveniences you have faced during your stay. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. Rest assured that your valuable comments will be shared with related departments and corrective actions will be taken accordingly to prevent any re-occurrence and to ensure that we deliver the level of service that is expected from us , and that you well deserve.Regarding your feedback on sea view - we have to inform you with the regret that we do have only purtily sea and city view from all our hotel rooms.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Ahmad
30. sep. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect location
Staff improved so much
Welcoming and smiling
Clean and quiet
Ahmad
Bodde her 6 netter i september 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 7. okt. 2023
Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
8/10 – Bra
Burhan
29. sep. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
10.45 de uyandırmamak için aradılar çok saçma
Burhan
Bodde her 1 natt i september 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 7. okt. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am terribly sorry to read about the inconveniences you have faced during your stay. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. Rest assured that your valuable comments will be shared with related departments and necessary actions will be taken accordingly to prevent any re-occurrence and to ensure that we deliver the level of service that is expected from us , and that you well deserve.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
NAZHAH og bayan
Reiste med familie
1. sep. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was good
NAZHAH
Bodde her 2 netter i august 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 2. sep. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Umbereen
Reiste med partner
31. aug. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Service was amazing. Food in the Sky Grill was excellent. Service from Murad in the Sky Grill was above and beyond what was expected. I would definitely recommend staying here and if I return to Baku I will definitely stay here again.
Umbereen
Bodde her 4 netter i august 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 2. sep. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
4/10 – Dårlig
Paul
20. aug. 2023
Paul
Bodde her 1 natt i august 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 2. sep. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Rena
Reiste med familie
6. aug. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rena
Bodde her 7 netter i juli 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 2. sep. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
8/10 – Bra
Khalifa
24. juli 2023
Khalifa
Bodde her 4 netter i juli 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 25. juli 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .Although you found some of our facilities and services to your satisfaction, I am very sorry to hear that we failed to meet your expectations as we were scored with 8 out of 10 points. Please accept my deepest apologies for any inconvenience we might have caused. You did not provide any specific comments, thus, time permitting I kindly ask you to give more details about the issues & what were your expectations as this would help us better understand the cause so we can take corrective actions to prevent any re-occurrence.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
8/10 – Bra
AHMAD
22. juli 2023
AHMAD
Bodde her 1 natt i juli 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 2. sep. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Roman
Forretningsreisende
3. juni 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Schönes Hotel in guter Lage
Sehr höfliches und zuvorkommendes Personal am Empfang. Zimmer sehr sauber und komfortabel. 360 bar einfach atemberaubend. Breit gefächertes Frühstücksbuffet. 2 Anmerkungen: Zimmerreinigung könnte früher erfolgen und beim Frühstücksbuffet bitte Geduld mitbringen, da nur begrenzte Platzanzahl...
Roman
Bodde her 3 netter i mai 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 4. juni 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
8/10 – Bra
Santiral
19. mai 2023
Santiral
Bodde her 4 netter i mai 2023
Svar fra Emil Ibrahimov den 28. mai 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.We are happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Ahmad
15. mai 2023
Ahmad
Bodde her 4 netter i mai 2023
Svar fra Emil Ibrahimov / Guest Relation Manager den 18. mai 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
OKSANA
12. mai 2023
OKSANA
Bodde her 7 netter i mai 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 14. mai 2023
Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Mohd
11. mai 2023
Mohd
Bodde her 6 netter i mai 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 13. mai 2023
Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay !I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
CHARLOTTE
1. mai 2023
CHARLOTTE
Bodde her 6 netter i april 2023
Svar fra Emil Ibrahimov den 28. mai 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
8/10 – Bra
derya
27. apr. 2023
derya
Bodde her 1 natt i april 2023
Svar fra Emil den 28. apr. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay.Although you found some of our facilities and services to your satisfaction, we are very sorry to hear that we failed to meet your expectations in several areas as we were sored with 8 out of 10 points. Please accept my deepest apologies for any inconvenience we might have caused. Our Guest Relations Manager will get back to you to verify the case in details.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Gilles
22. apr. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
great hotel!
I recommend without hesitation this hotel, which
Gilles
Bodde her 1 natt i april 2023
Svar fra Emil Ibrahimov den 24. apr. 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
YUNUS
9. apr. 2023
YUNUS
Bodde her 3 netter i april 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 15. apr. 2023
Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay !I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Charlie
9. apr. 2023
Charlie
Bodde her 2 netter i april 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 15. apr. 2023
Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay !I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
8/10 – Bra
YUNUS
Forretningsreisende
8. apr. 2023
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
YUNUS
Bodde her 3 netter i april 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 15. apr. 2023
Dear Guest ,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay !I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
8/10 – Bra
Kristian
13. mars 2023
Kristian
Bodde her 5 netter i mars 2023
Svar fra Ayshan Hajiyeva / Front Office Manager den 15. mars 2023
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and kindly ask you to give more details about the issues & given low score as this would help us better understand the cause so we can take corrective actions and improve our service and facilities that we provide. Comments of each of our valuable guests are crucial for our improvement.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide. Kind Regards,AYKUT KORKMAZGeneral Manager
10/10 – Utmerket
Ahmad
10. mars 2023
Ahmad
Bodde her 4 netter i mars 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 12. mars 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
10/10 – Utmerket
Katarzyna
8. mars 2023
Katarzyna
Bodde her 2 netter i mars 2023
Svar fra Emil Ibrahimov / Guest Relations Manager den 12. mars 2023
Dear Guest,First and foremost, I would like to thank you for having selected our Hilton Baku for your stay .We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team