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Anmeldelser av Mercure Ayr Hotel

3 out of 5
Mercure Ayr Hotel
Dalblair Road, Ayr, Scotland

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 175 av totalt 547 anmeldelser." "
Rangering på 8 − Bra. 193 av totalt 547 anmeldelser." "
Rangering på 6 − Grei. 99 av totalt 547 anmeldelser." "
Rangering på 4 − Dårlig. 52 av totalt 547 anmeldelser." "
Rangering på 2 − Forferdelig. 28 av totalt 547 anmeldelser." "

7,8/10

Renhold

8,4/10

Personale og service

8,0/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Reidar

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i april 2019

8/10 – Bra

Anders

Likte: Renhold og personale og service
Eyr
Fint sted til å bo på, bortsett fra måkene på taket som holdt meg våken om natten.
Bodde her 2 netter i april 2019
Svar fra Alex Farrer, Executive Assistant Manager den 16. apr. 2019
Thank you for your feedback regarding your recent stay. I hope that we can welcome you back in the near future. Regards

8/10 – Bra

Kirsten og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Godt hotell
Fredelig hotell med muligheter for trening, hyggelig og service innstilt personale
Svar fra General Manager den 16. sep. 2016
Kjære gjest Takk for tilbakemeldingen , vil jeg være sikker på å dele dette med teamet. Vi håper å se deg igjen snart. Vennlig hilsen

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Espen

Likte: Renhold, personale og service og romkomfort

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert hotell med vennlig personale.
God standard for et trestjerners hotell. Burde hatt en stjerne til. Vi hadde rom mot vannet og opplevde endel støy fra trafikk og ikke minst måker. Nydelig frokostbuffet og alt annet var helt topp for oss, to voksne på tur.

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Handy location to Ayr and the beach. Enjoyable stay. Many thanks
Bodde her 2 netter i mai 2024
Svar fra lindsay den 24. mai 2024
Dear John,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.Kind Regards

10/10 – Utmerket

alan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A very nice stay
Bodde her 1 natt i mai 2024
Svar fra lindsay den 21. mai 2024
Dear Alan,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.

10/10 – Utmerket

DAVID

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra lindsay den 21. mai 2024
Dear David,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.

8/10 – Bra

Margaret

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Alex den 15. mai 2024
Dear GuestThank you for your score. I hope you enjoyed your time with us and look forward seeing you again in the near future.RegardsAlex

10/10 – Utmerket

Jackson

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Alex den 13. mai 2024
Thank your for your score of 5/5. We hope to welcome you back soon.RegardsMercure Ayr

10/10 – Utmerket

CAROLINE

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean hotel friendly staff
Bodde her 1 natt i mars 2024
Svar fra lindsay den 4. apr. 2024
Dear Caroline,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.Kind Regards

6/10 – Grei

Alan

The hotel was ok rooms were a good size , clean
Bodde her 1 natt i mars 2024
Svar fra lindsay den 30. mars 2024
Dear Alan,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Kind Regards

10/10 – Utmerket

James

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff nothing was a bother we just had breakfast which was fine
Bodde her 1 natt i mars 2024
Svar fra lindsay den 3. mars 2024
Dear James,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.Kind Regards

10/10 – Utmerket

James

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We travelled from Fife by bus and the hotel is 5 mins from the bus station. It is also close to the town centre and all its amenities. The hotel may be tired in places but is good value and is run by professional staff
Bodde her 1 natt i mars 2024
Svar fra lindsay den 2. mars 2024
Dear James,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.Kind Regards

8/10 – Bra

Kirsty

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ok for an overnight
Been to mercure a couple times now, room is clean and staff are friendly enough , only thing let down was information on arrival , didnt know pool was closed and after been out at night came back wasnt told had enter through door at side rang door bell 3 times and gentleman on reception didnt budge,
Bodde her 1 natt i februar 2024
Svar fra lindsay den 26. feb. 2024
Dear Kirsty,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Kind Regards

10/10 – Utmerket

Lorraine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All good
Bodde her 1 natt i februar 2024
Svar fra lindsay den 26. feb. 2024
Dear Lorraine,Thank you for your comments. We really appreciate you taking the time to write about your experience. We are very lucky to have such great team members here at Mercure Ayr who all care passionately about providing fabulous service to our guests.We hope to welcome you again in the future.Kind regards.

10/10 – Utmerket

Victoria

Likte: Renhold og personale og service
Bodde her 3 netter i februar 2024
Svar fra lindsay den 8. feb. 2024
Dear Victoria,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.Kind Regards

10/10 – Utmerket

Sulleman

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra lindsay den 6. feb. 2024
Dear Sulleman,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.Kind regards

10/10 – Utmerket

Katie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
great hotel
had a great night sleep, heating was on a god amount so was nice and warm without being too hot. good food services & tasty food! fantastic location as it’s in the centre of town and 2 seconds from the gaiety theatre that we were attending! looks a little lacklustre from the outside but looks much better inside! nice views shame about the weather too!
Bodde her 1 natt i februar 2024
Svar fra lindsay den 6. feb. 2024
Dear Kaite,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.Kind regards

10/10 – Utmerket

Irene

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely room, warm and cosy
Bodde her 1 natt i januar 2024
Svar fra lindsay den 31. jan. 2024
Dear Irene,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.Kind Regards

10/10 – Utmerket

Dale

Bodde her 1 natt i januar 2024
Svar fra lindsay den 25. jan. 2024
Dear Dean,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.Kind Regards

8/10 – Bra

David

Likte: Renhold, personale og service og romkomfort
Well located hotel
Well located hotel and as we were on the 5th floor looking onto the sea the view was amazing. The welcome from the staff was excellent and the checking in was quick and efficient. The room was very spacious and clean but overall the furniture does need an update. The bed was very comfortable however. No plug or usb sockets by the bed which was strange. A good standard hotel for the price paid, the staff makes the difference.
Bodde her 1 natt i januar 2024
Svar fra lindsay den 19. jan. 2024
Dear David,Thank you for your comments. We really appreciate you taking the time to write about your experience. We are very lucky to have such great team members here at Mercure Ayr who all care passionately about providing fabulous service to our guests.We hope to welcome you again in the future.Kind regards.

8/10 – Bra

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was warm and comfortable
Bodde her 2 netter i januar 2024
Svar fra lindsay den 10. jan. 2024
Dear John,Thank you sincerely for this wonderful review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr. Im truly sorry that on this occasion the swimming pool was closed for some needed upgrades.Kind regards.

8/10 – Bra

Katrina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra lindsay den 23. des. 2023
Dear Guest,Thank you sincerely for this wonderful review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr. Im truly sorry that on this occasion the swimming pool was closed for some needed upgrades.Kind regards.

10/10 – Utmerket

Ann marie

Likte: Renhold, personale og service og romkomfort
Fab stay
Great stay, staff very friendly and helpful.
Bodde her 3 netter i desember 2023
Svar fra lindsay den 21. des. 2023
Dear Ann,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.Kind Regards

8/10 – Bra

lilian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lils
Everyone at the Mercure are great from the manager to the cleaner can't do enough for you very helpful all the time. The room was good but cold not enough heat for a large room the pillows were not great the ones that were ment to be soft were quite hard time to renew the pillows, also for a premium room a king size bed would have been better. Had dinner in the hotel one night which was good but a bit expensive. Also really dissapointing the the leisure area is still not available one of the main reasons that we go to the mercure.
Bodde her 2 netter i desember 2023
Svar fra gordon den 12. des. 2023
Dear lilian, Thank you for taking the time to review your stay at Mercure Ayr Hotel. We are delighted to hear that you found our staff helpful and attentive during your stay. We sincerely apologize for the coldness of your room and that the pillows did not provide adequate comfort for a restful sleep. Here at Mercure Ayr Hotel, we strive to create an ideal home away from home experience for all our guests and we regret coming short in your case. We are sorry to hear that you found the dinner a bit pricey but we continuously refine our services to better serve the preferences of our guests like yourself. We hope you will be able to give us another chance when leisure area is available again so that you can enjoy all the amenities we have on offer. Thank you for your feedback and we look forward to welcoming you back soon!

10/10 – Utmerket

BRYDON

Bodde her 1 natt i oktober 2023
Svar fra gordon den 12. des. 2023
Dear Guest,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in AyrKind Regards

10/10 – Utmerket

S

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra gordon den 14. nov. 2023
Dear Guest,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel
Lovely stay! got upgraded to a superior room which was lovely. Welcoming reception from the gentleman that was working there in the early hours as we stayed here after flying back from spain, he was super helpful and couldn’t do enough for us. Overall 5*
Bodde her 1 natt i oktober 2023
Svar fra lindsay den 23. okt. 2023
Thank you for your wonderful review. We appreciate your kind words about the gentleman at reception and are delighted that you were upgraded to a superior room. It's great to know you had a lovely stay with us here at Mercure Ayr Hotel and we hope you will continue to make us your favoured accommodation choice in the future

6/10 – Grei

Julie

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Found the hotel average and expected more to reflect on the price. Walking to the room the corridors smelt damp and musty, thankfully the room didnt which was a releif. The room was clean however the bathroom could do with an update and attention to detail was needed outside the bedroom window as clothing and cigarette ends were a bit of an eyesore. The staff were friendly, helpful and well presented. We chose to eat dinner in the restaurant and thoroughly enjoyed that and the breakfast the next morning. We were subjected to loud dance music in the afternoon coming from the surrounging area of the hotel and i undersatnd this was something outwith the hotels control but later in the evening the music from the event in the hotel was pretty loud in the room. We did eventually fall asleep and found the beds extremely comforable.
Bodde her 1 natt i oktober 2023
Svar fra gordon den 9. okt. 2023
Dear Guest,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Kind regards

8/10 – Bra

M

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Disappointing Room
My wife and I were in separate rooms, both meant to be doubles. There was not really enough space for the double bed hence not much room for anything else and it was right against the wall on one side. No bedside table, not much of a dressing table just a rectangular slab. Not enough storage space. No grab rail in the bathroom and not very good lighting in the bathroom. Certainly not an ideal room for two!
Bodde her 3 netter i september 2023
Svar fra gordon den 3. okt. 2023
Dear Guest,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Kind regards

8/10 – Bra

Alexander

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Visit to Ayr
Although we were disappointed that the pool was closed this didn’t effect our stay at Mercure Ayr Hotel. We were impressed with the size of the room with a great sea view. Beds were very comfy. Tea and Coffee were available in the room. The staff were welcoming and friendly especially Gordon at the front desk. Breakfast was good lots to choose from. Hotel is within walking distance from shops and restaurants. Would highly recommend
Bodde her 3 netter i september 2023
Svar fra gordon den 18. sep. 2023
Dear Guest,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Kind regards

8/10 – Bra

Trevor

Bodde her 1 natt i august 2023
Svar fra gordon den 4. sep. 2023
Dear Guest,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.

10/10 – Utmerket

James

Location great
Bodde her 1 natt i august 2023
Svar fra gordon den 30. aug. 2023
Dear Guest,Thank you for your comments. We really appreciate you taking the time to write about your experience. We are very lucky to have such great team members here at Mercure Ayr who all care passionately about providing fabulous service to our guests.We hope to welcome you again in the future.Kind regards.

10/10 – Utmerket

Harry

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra gordon den 21. aug. 2023
Dear Guest,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.

4/10 – Dårlig

Scott

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra gordon den 18. aug. 2023
dear guest thank you for your response

10/10 – Utmerket

Minehiko

Bodde her 1 natt i august 2023
Svar fra gordon den 9. aug. 2023
Dear Guest,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.

6/10 – Grei

Lisa

Bodde her 2 netter i juli 2023
Svar fra gordon den 2. aug. 2023
Dear Guest,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.

6/10 – Grei

Sam

Forretningsreisende
Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Disappointing stay - carpet stains, no fridge and wooden surround not intact. Everything looked a little bit tired.
Bodde her 3 netter i juli 2023
Svar fra gordon den 2. aug. 2023
Dear Guest,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.

4/10 – Dårlig

Amanda

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra gordon den 31. juli 2023
Dear Guest,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Kind RegardsGordon Baillie

10/10 – Utmerket

Douglas

Bodde her 5 netter i juli 2023
Svar fra gordon den 30. juli 2023
Dear Guest,What a great review and we thank you for it. We are pleased that you enjoyed our fantastic location. We do hope to see you again on your next visit to Ayr.Kind regards.Guest Services Manager

6/10 – Grei

Dan

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Premium pricing for a very worn hotel. Noisy , ugly building, needs and overhaul.
Bodde her 1 natt i juli 2023
Svar fra gordon den 22. juli 2023
Dear Guest,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Kind Regards

10/10 – Utmerket

Liz

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra gordon den 19. juli 2023
Dear Guest,Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.

8/10 – Bra

Harry

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i juli 2023
Svar fra gordon den 14. juli 2023
Dear Guest,Thank you sincerely for this wonderful review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr.

8/10 – Bra

David

Likte: Renhold og personale og service
Bodde her 1 natt i juli 2023
Svar fra gordon den 13. juli 2023
Dear Guest,Thank you for your comments. We really appreciate you taking the time to write about your experience. We certainly hope to look forward to welcoming you on your next visit to Ayr.Kind regards.

8/10 – Bra

Louisa

Reiste med partner
Likte: Personale og service
We had a lovely weekend at this hotel Staff were friendly and helpful. The Hotel was very centrally located for getting out and about,but could do with a freshen up and a few touch ups hear and there. Just a little tired in some areas,The breakfast was good.
Bodde her 3 netter i juli 2023
Svar fra gordon den 11. juli 2023
Dear Guest,We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Surprised
It was a great holiday the upgrade my partner asked for and got was a great surprise as it was my birthday great holiday and a great pleasure to be at the Mercure
Bodde her 4 netter i juni 2023
Svar fra gordon den 19. juni 2023
Dear Guest,What a great review and we thank you for it. We are pleased that you enjoyed our fantastic location. We do hope to see you again on your next visit to Ayr.Kind regards.Gordon BaillieGuest Services Manager

2/10 – Forferdelig

Craig

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Awful value for money
The room didn't have air con as advertised. White curtains, so was wide awake at 4am. Zero sleep, would not return.
Bodde her 1 natt i juni 2023
Svar fra gordon den 17. juni 2023
dear guest thank you for taking the time to tell us about your stay unfortunately we do not advertise that our rooms have air conditioning on any of our websites we also have black out curtains in all our bedrooms i have asked the team to look into this kind regards

6/10 – Grei

Lilian

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Lil's review
I have stayed at the mercure many times but found that it was not as good as before. The bed was very hard and the pillows were of inferior quality 2 of the lights in the room did not work but my bad I did not report it. The location is great and the staff are very friendly and helpful. Swimming pool and health suite still closed after more than a year this is not good enough this was one of the main reasons that we have stayed here in the past, also no air con in the rooms. This hotel is far too expensive for what you get.
Bodde her 2 netter i juni 2023
Svar fra gordon den 14. juni 2023
Dear Guest,Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We are in the middle of a soft refurbishment of the hotel at the moment and hope you will give us the chance to redeem ourselves when this is done.Kind regards