Hoteller i Awaji-øya – Hotel Monterey Group i Awaji-øya, Hyogo

"The hotel has free shuttle bus to airport, but we did not use it as it not fit out plan. We booked room for 4 person, 2 adults and 2 children, but hotel told us as we booked 3 persons room (room type 3 beds), we need to pay extra to have all family to enjoy the breakfast. I shows the reception the booking confirmation and even Hotels.com information for the room, they refused and insisted we need to pay extra to have breakfast. After we as they have me the written document it is not their reason, then they gave me the last breakfast ticket in angry mood. That is already midnight. After 2 hours negotiation, why? "