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Anmeldelser av Macdonald Morlich Hotel

4 out of 5
Macdonald Morlich Hotel
Macdonald Aviemore Resort, Next to the Conference Center, Aviemore, Scotland

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 101 av totalt 381 anmeldelser." "
Rangering på 8 − Bra. 146 av totalt 381 anmeldelser." "
Rangering på 6 − Grei. 86 av totalt 381 anmeldelser." "
Rangering på 4 − Dårlig. 32 av totalt 381 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 381 anmeldelser." "

8,2/10

Renhold

7,8/10

Personale og service

8,4/10

Fasiliteter

7,2/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Guy

Likte: Renhold
Likte ikke: Personale og service
Staff attitude unhelpful and occasionally rude, particularly on arrival. Evening meal at their Italian restaurant made me ill. Room was clean, other facilities are dated but appeared well-maintained. Checked out early. Avoid this place.
Bodde her 2 netter i april 2024

8/10 – Bra

Jill

Likte: Personale og service og romkomfort
Reasonably priced and centrally located
Stayed for a concert, decent enough hotel but a bit short staffed.
Bodde her 2 netter i februar 2024
Svar fra Kind Regards, Resort Team Management den 10. mars 2024
Jill, Thank you for taking the time to leave us a review. I have passed on your comments to our management.

10/10 – Utmerket

Dougie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Full marks to McDonald hotels.
We happened to be staying on one of their Santa Claus weekends and the atmosphere was lovely with lots of excited kids. The staff were great dressed in xmas jerseys and a lot of elves about. The hotel was very warm and welcoming the staff excellent, and a very comfortable room.
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Sherralyn

Likte ikke: Personale og service
Aviemore
We were very disappointed in the service we received, we were unable to travel due to a red weather warning of not to travel due to severe storm Babet. We contacted both the hotel and hotels.com regarding a refund and they said they do not offer refunds which is very harsh due to the weather being out with outlets control
Bodde her 2 netter i oktober 2023

2/10 – Forferdelig

Christina

Bodde her 2 netter i september 2023

10/10 – Utmerket

Pamela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This large complex is an easy walk to the Main Street in Aviemore. Train and bus station, shopping and walking. The restaurants are great. We didn’t bring bathing suits so can’t comment about the indoor water park.
Bodde her 2 netter i september 2023

8/10 – Bra

Bruce

Bodde her 2 netter i september 2023

6/10 – Grei

Jean-Damien

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
L'hébergement comprend plusieurs types d'hotels différents. Cest donc compliqué de trouver le bon à l'arrivée. Passé cela, il est indiqué qu'il y a une grande piscine, il faut savoir qu'elle ferme à 17h30, donc si vous voulez un peu de calme apres la route, arrivez tôt. La piscine est dans un autre complexe tout comme le petit déjeuners. Pour manger le soir prevoir que les restaurants arrêtent de servire à 19h30. La ville est un lieu de passage juste pour dormir et les multiples cars de touristes nous le rappel. Le rapport qualité-prix nest pas à la hauteur pour juste passer une nuit et payer 172 euros sans pouvoir profiter des équipements, devoir manger tôt et faire un escape game pour trouver comment le compexe fonctionne. 3 etoiles parce que c'était propre et petit déjeuners bien fournis
Bodde her 1 natt i august 2023

10/10 – Utmerket

Jason

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2023

8/10 – Bra

Louise

Bodde her 1 natt i juli 2023

8/10 – Bra

Andrew

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Upgraded to suite in Morlich hotel. Very roomy, comfortable and clean. 4 HotelS are situated in a campus style parkland, therefore restaurants and facilities are spread between the four, and not all located in the hotel into which you book, contrary to the impression on the website. Not a disadvantage, unless it is raining. Disappointed with dinner in sister hotel - service very good, food average, cost expensive. Large shopping area, which closes at 5 pm., just before most visitors are returning from their day out. Should it not stay open until, say, 7 pm?
Bodde her 3 netter i juni 2023

4/10 – Dårlig

Eamonn

Forretningsreisende
Likte ikke: Renhold og personale og service
poor
room not cleaned for 2 days, complained to Manager whom informed me they were extremely busy, Impossible to use lift lift a bus party arrives as they all queue with suitcases to go tom rooms, same in morning trying to get a table at breakfast, tour parties have clearly marked tables, overall very poor
Bodde her 4 netter i juni 2023

8/10 – Bra

Paul

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Jessica on reception was a great ambassador for them
Bodde her 1 natt i juni 2023

6/10 – Grei

Neil

Forretningsreisende
Likte ikke: Personale og service
Meant to stay in morloich hotel within the complex but this hotel was full and we’re moved to highland hotel but we weren’t informed and no notifications of this so we’re stood about for a while trying to figure out what to do Communication could have been miles better
Bodde her 1 natt i april 2023

6/10 – Grei

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Buffet breakfast was lukewarm. TV in our room only had three channels plus children's programmes. Reception desk was unattended when we arrived. Loved the room....it had a super -king size bed and large shower. The hotel is well-placed for enjoying Aviemore.
Bodde her 1 natt i september 2022

10/10 – Utmerket

Ahmad

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2022

6/10 – Grei

Gordon

Likte: Renhold, personale og service og romkomfort
Great food but noisy room
Very good breakfast and dinner, room was a bit dated / tired looking but clean and comfortable, only problem was very noisy been on the first floor lot of noise from ground floor and the very old and noisy lift, doesn’t seem to have any insulation in the walls as you can hear other guests in adjacent rooms and people coming and going through the corridors.
Bodde her 1 natt i august 2022

4/10 – Dårlig

Lisa

Likte: Romkomfort
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Understaffed and dirty
The room was fine, very clean but needs a little tlc, broken toilet seat and peeling bathroom door. The public areas of the hotel were a disgrace! Filthy toilets with 1/7 lights working, tables not cleared in the bar area for 2+ hours, staff stressed and shouting at each other. Our dinner on the first night was not good, bland and fatty, when we said this it was shrugged off! The restaurant was very busy and chaotic. If you don't have enough staff to cope with your guests don't book so many guests!
Bodde her 2 netter i august 2022

10/10 – Utmerket

Catherine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Chilled time away
Loved every minute of my 2 night stay, very friendly staff, could not fault it, breakfast dinner were delicious both at the scottish and italian restaurant, the facilities were outstanding, bit dated in some places but overall very clean, bed was so comfy, definitely be back so quiet and relaxing stay
Bodde her 2 netter i juli 2022

10/10 – Utmerket

Stuart

Bodde her 1 natt i juli 2022

6/10 – Grei

Fiona

Reiste med familie
Dusty
Ok but i am fussy walked into restaurant and you could see dust all over shelves thats a nono to me
Bodde her 3 netter i juli 2022

10/10 – Utmerket

EMMA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Weekend Break
Fantastic stay, room spacious and very clean. Staff friendly. Plenty to do on site. Gym and pool fab. Hotel is a great location. Excellent variety at breakfast. Only downside is the price of the meals which has gone up since my last stay in April.
Bodde her 2 netter i juli 2022

10/10 – Utmerket

Mei Han

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2022

8/10 – Bra

David

Likte: Renhold, personale og service og romkomfort
Move room
Had to move room as wi fi would not work
Bodde her 3 netter i juni 2022

8/10 – Bra

Mark

Likte: Renhold, personale og service og romkomfort
Looking tired
The hotel was looking a bit tired in places. The room was smaller than expected but too much furniture in the room didn’t help. The restaurant was closed so we had to go in the food hall. It was packed with companies, large groups, noisy. You couldn’t hear each other it was so loud. Not relaxing! The staff on reception were a bit hit & miss with the info they provided.
Bodde her 2 netter i juni 2022

8/10 – Bra

Patrick

Bodde her 1 natt i juni 2022

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Ok
Es gab gratis Frühstück und Abendessen, Lage gut, Hotel sehr heruntergekommen und abgenutzt - sicher nicht 2000 gebaut! Sauberkeit ok nicht top
Bodde her 2 netter i mai 2022

10/10 – Utmerket

jocelyne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel bien placé pour faire de belle balade
Chambre très cocooning, les restos très bienet un personnel nombreux et très agréables
Bodde her 2 netter i mai 2022

8/10 – Bra

Iain

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Huge bed and a great breakfast
While the hotel seemed a little dated in places, you could tell that upgrades were being made. The room was clean with a huge bed and a new-looking bathroom with walk-in shower. We had a dinner bed and breakfast package and the dinner was a little disappointing due to a long delay between starter and main course. However, the food seemed of good quality when it arrived. Breakfast was great however, with a wide range of buffet options from porridge, cereal, and yoghurt to "Scottish breakfast" to cold meats and cheeses, with croissants and cakes also available. A highlight of our stay was getting to use the swimming pool which had plenty of space for lane swimming.
Bodde her 1 natt i mai 2022

8/10 – Bra

Deborah

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Comfortable and met expectations
Bodde her 1 natt i mai 2022
Svar fra Jessica Matchett, Macdonald Aviemore Resort den 19. mai 2022
Hello Deborah, Thank you for your positive review on your recent stay. We hope to welcome you back in the near future. Jessica Matchett Macdonald Aviemore Resort

10/10 – Utmerket

Gemma

Bodde her 1 natt i april 2022

10/10 – Utmerket

Nick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have stayed at the McDonald resort x3 previous times and have always thoroughly enjoyed our previous stays and this latest stay was as enjoyable. We were due to stay at the Morlich but ended up in the Highland Hotel. Great hotel, great facilities and friendly welcoming staff. The location is perfect for exploring Aviemore and the surrounding areas and is ideal as a base for being able to visit the rest of Scotland - the beautiful West Coast is a must with stunning highland scenery. We highly recommend staying at the resort. We have previously stayed at the Highland Hotel and the Aviemore Hotel on the resort and would presume that the Morlich would be exactly the same.
Bodde her 7 netter i mars 2022
Svar fra Mairi Coutts - Reception Supervisor. den 26. mars 2022
Hi Nick, thank you for taking the time to share your experience with us here in Aviemore. We're delighted that you thoroughly enjoyed your stay with us and truly hope that you will visit us again soon!

10/10 – Utmerket

Simon

Bodde her 1 natt i februar 2022
Svar fra Katherine Williams- Reception Supervisor den 7. mars 2022
Dear Simon, Thank you for taking the time to review the resort with such a positive response. We hope to welcome you back to the resort soon. Kind regards, Katherine Williams

10/10 – Utmerket

Stuart

Bodde her 2 netter i februar 2022
Svar fra Katherine Williams- Reception Supervisor den 7. mars 2022
Dear Stuart, Thank you for taking the time to review the resort with such a positive response. We hope to welcome you back to the resort soon. Kind regards, Katherine Williams

8/10 – Bra

Fiona

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely!
Our recent stay was very good, food was amazing however, a bit disappointing on request of a late check-out we were going to be charged extra, we only requested an hour extra & our room was booked after we were leaving.
Bodde her 2 netter i februar 2022
Svar fra Katherine Williams- Reception Supervisor den 27. feb. 2022
Good morning Fiona, Thank you for your positive review, I'm so pleased to hear you enjoyed your stay at the resort and will pass on your comments to our food and beverage team. We always take payment for late check out as it is classed as an extension to your stay and has a directly impact on our housekeeping team. I hope we can welcome you back to the resort soon. Kind regards Katherine- Reception Supervisor

4/10 – Dårlig

Katie

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Not what we thought
Disappointed that we were moved hotel at the last minute due to essential maintenance which surely could have been advertised when we booked and then all Spa facilities were closed (steam room and hot tub - the hot tub was seemingly not working for a long time prior to us booking but this is still advertised as a service to be used. Portal system for booking spa treatments was not user friendly and no treatments were available online and spa seemed to be shut. Window in bedroom would not shut and therefore the wind was whistling through it all night!
Bodde her 1 natt i november 2021

8/10 – Bra

Sallyanne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Morlich hotel McDonald’s resort Aviemore
Staff friendly and efficient in reception and Giovanni restaurant. Room quiet and very comfortable.
Bodde her 1 natt i oktober 2021
Svar fra Jessica Matchett, Macdonald Aviemore Resort den 31. okt. 2021
Hello Sally, thank you so much for your feedback on your recent stay with us, we really appreciate it! I will make sure to pass your kind words back to our staff. We hope to welcome you back soon!

4/10 – Dårlig

Katharine

Bodde her 1 natt i oktober 2021
Svar fra Mairi Coutts - Macdonald Aviemore Resort. den 31. okt. 2021
Thank you for your feedback. We hope to welcome you again soon.

8/10 – Bra

Jeanette

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2021
Svar fra Mairi Coutts - Macdonald Aviemore Resort. den 31. okt. 2021
Thank you for your feedback. We hope to welcome you again soon.

8/10 – Bra

Keith

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2021
Svar fra Mairi Coutts - Macdonald Aviemore Resort. den 31. okt. 2021
Thank you for your feedback. We hope to welcome you again soon.

10/10 – Utmerket

Subasinha

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2021
Svar fra Michael Hall - Front Office Manager den 30. okt. 2021
Hi Subasinha, Thanks for taking the time to provide such kind feedback. We look forward to welcoming you back in the near future

10/10 – Utmerket

jane

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
excellent A*
hotel is gorgeous, very clean & beds are to die for! the receptionist Bianca was amazing and sorted us out a room with a bath. loved this hotel
Bodde her 3 netter i september 2021
Svar fra Jess den 21. sep. 2021
Hello, Jane We really appreciate your review and I will be passing this on to my team. We hope to see you again soon!

10/10 – Utmerket

Christine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very comforatble stay
Room temperature, window that could be opened, very large comfortable bed, great shower and very clean bathroom were all excellent
Bodde her 1 natt i september 2021
Svar fra Michael Hall - Front Office Manager den 18. sep. 2021
Hi Christine, Thank you for taking the time to provide such kind feedback. We hope to welcome you back to the resort in the near future

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Had such a great time! Bar staff there are fantastic. A shame they don’t have local breweries on tap there. The restaurants don't seem to have a middle ground between quick service and slow service though but that is me probably being picky. A lot to do around Aviemore so we were only really around in the morning and evenings, however when we were there it was great.
Bodde her 2 netter i august 2021
Svar fra Michael Hall - Front Office Manager den 18. sep. 2021
Hi Graham, I'm so glad to hear you enjoyed your stay with us and thank you for such a high score. I have passed on your comments to management about the local ales/beers. We hope to welcome you back to the resort in the near future

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a great short break with the family. So much to do and see our 2 year old had a blast.
Bodde her 3 netter i august 2021
Svar fra Michael Hall - Front Office Manager den 13. aug. 2021
Thank you for such kind feedback, I have passed this on to the resort team who greatly appreciate it

6/10 – Grei

Jack

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Short break stay
Lift was not working on 2nd floor & as our room was on that floor it was most inconvenient as my husband has arthritis & is waiting on new hip while I have arthritis in both knees
Bodde her 4 netter i juli 2021

6/10 – Grei

Andrew

Likte ikke: Renhold og personale og service
4 night break
Rooms were very clean and no problems at all. The issues were around service in the restaurants and concerns around how serious Covid was being taken. At times in the Morlich Giovannis there were too few staff especially at breakfast and although breakfast was served to you when no staff were available some guests were helping themselves to breakfast food and touching spoons and surfaces which wasn't good. We had issues with a couple of members of staff whose mask only covered there mouth and not nose and another who regularly could be seen taking their mask off, touching their mouth and nose then putting mask back on before continuing service. They could at least have used hand sanitizer. Cups and cutlery were not clean on a couple of occasions and although we saw tables being wiped down chairs were not and often had crumbs on them. We didn't think with Covid standards were as high as they should have been.
Bodde her 4 netter i juli 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic hotel, excellent service
Fantastic stay at morlich hotel will definitely return. All staff we encountered were friendly and helpful. Room immaculate, bed comfortable and high standard of cleanliness. £25 each to spend on dinner went far and food was excellent in the Italian restaurant. Staff again very friendly and welcoming. Loved the pool and particularly the wave machine. Felt very safe overall and can’t wait to come back.
Bodde her 1 natt i juli 2021
Svar fra Resort Management Team den 2. aug. 2021
Thank you for the perfect 10 out of 10 score! It really is appreciated. We're delighted you had such a great break and we are pleased to hear you can't wait to come back. We do hope to welcome you again.

10/10 – Utmerket

billy

Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i juli 2021
Svar fra Resort Management Team den 2. aug. 2021
Hi Billy, thank you so much for the top score, it really does mean a lot to us. We hope you'll visit us again in the not too distant future!

6/10 – Grei

James

Likte: Personale og service
Very old outdated decor in hotel and rooms. Food was good.
Bodde her 1 natt i juli 2021
Svar fra Resort Management Team den 2. aug. 2021
Hi James, thanks for taking the time to review your stay. We're pleased you enjoyed dinner and we do hope you'll consider returning again.