Hoteller i Augusta

«Biggest issue I had was an almost total lack of the ability to speak English by the person at the front desk at night. I made a reservation for two rooms. It asked for the other travelers’s name for the second room when I made the booking. The gentleman checking me in, could not find the other reservation. He took a screenshot of his computer to show me and on the screenshot was the name of the person that the room was under. He could not grasp that this person was there under my ...

«The breakfast was amazing. There was no fridge in the room»

«We didn’t even stay the night. Went somewhere else. Asked for a refund but non refundable online. He offered us another room but didn’t want it cus of the condition of the first room. Just said we will chalk that $75 up. Room smelt bad. The mattress cover had old blood stains from bed bugs that’s the main reason we didn’t stay. The guy was friendly but a no go for us. »

«The room was not clean and the staff was not rest Respect»

«First of all, I couldn’t get checked in due to the third-party booking app I used. The gentleman was kind enough to allow me to go to my room in lieu of waiting for the response. He knew that I was a travel nurse because I frequent there often. My advice to anyone thinking of staying here is to book at the front desk directly with him as he will match any third-party app and there’s never any issues»

«Friendly staff and comfy beds!»

«Clean room, good breakfast, easy parking. The pool was really dirty but everything else was clean.»

«Parking easy, convenient. Breakfast good, fresh lots of choices. Room was clean and bedding comfortable. Convenient to highway and to town. Bathroom door did not latch. »

«Location fine. Problems with the door not locking and shower broken. We had to change room at 8:30 at night The staff was very helpful but it was a hassle.»

«Friendly staff, clean rooms and nice pool.»

«Friendly staff and comfortable room. The breakfast was spectacular. I’m so glad I chose to stay there.»

«Alt bra!»

«The breakfast is nice!»

«First, there were two ladies at the front desk, one with red hair and she was fabulous. The other one was very rude to me and my husband. It was extraordinarily loud throughout the entire night not to mention our air conditioner, wasn’t working properly and kept making a clunking sound every 20 minutes and I was told there’s nothing they can do about it and they could not move me I am a traveling nurse and I stay about once a month here and I have never experienced anything like this before very ...

«Walked upstairs to fund out the key didnt work. No one could look into the issue. Had to down grade the bed I reserved.l. got to the room there was so signal. Call desk and again no on e to fix the issue»

«New and clean. Quick backroads drive to the Casino. We'll be back.»

«Great breakfast with many items. Fresh coffee and waffle as well as wraps and items for health conscious people. Their breakfast offered more items than usually offered in hotels of this kind. Host Jennifer is very kind and gracious »