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Anmeldelser av The Quadrant Hotel & Suites

4 out of 5
The Quadrant Hotel & Suites
10 Waterloo Quadrant, Auckland

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 316 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 357 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 181 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 95 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 52 av totalt 1001 anmeldelser." "

7,8/10

Renhold

8,2/10

Personale og service

7,6/10

Fasiliteter

7,2/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og personale og service
It was a very nice hotell with good service. Very nice rooms. They could have upgraded the gym. And the jacuzzi was not operational. The filters was not in and made the water dirty. The bubbles didn’t work.
Bodde her 3 netter i juni 2019
Svar fra General Manager den 23. juni 2019
Dear valued guest. Thank you for staying with us, we appreciated your feedback. We are glad that our friendly team, the location of our hotel and rooms with stunning views of the harbour and domain delighted you. We take guest feedback very seriously and noted the concerns, please be assured appropriate actions have been taken to avoid the reoccurrence. We look forward to welcoming you back at the hotel and changing your experience. Warm regards, General Manager

4/10 – Dårlig

Jennifer

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Nicole

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great space
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Raniera

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved staying here it was really nice!, we weren’t there for long and had to leave early(for our own reasons) but really enjoyed our stay and would definitely recommend. Lovely staff at the front desk!
Bodde her 2 netter i mai 2024

8/10 – Bra

Loretta

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Its was very good cosy and relaxing but the sliding door was a little hard to shut and open but besides that loved it
Bodde her 2 netter i mai 2024

6/10 – Grei

Peng

Likte ikke: Personale og service
Bodde her 1 natt i mai 2024

8/10 – Bra

Emma

Forretningsreisende, Reiste med en gruppe
Great staff but the lifts were a nightmare
Bodde her 2 netter i mai 2024
Svar fra Team Quadrant den 10. mai 2024
Dear Emma, Thank you so much for your feedback, we sincerely appreciated your sharing the wonderful experience while staying at The Quadrant Hotel & Suites.

10/10 – Utmerket

Pushpa

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Every thing was really good so easy to walk around quite happy with the staff.
Bodde her 2 netter i mai 2024
Svar fra Team Quadrant den 7. mai 2024
Dear Pushpa,Thank you for your feedback.

10/10 – Utmerket

Barbara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We like staying here. The room rates are very affordable. The furnishings are dated but the rooms are very clean. The staff at the bar and restaurant are so polite and go out of their way to please. The food is great, not gourmet but better than home cooked. Great Happy Hour Beer Prices.
Bodde her 1 natt i april 2024
Svar fra Team Quadrant den 5. mai 2024
Dear Barbara,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

2/10 – Forferdelig

Muhammad

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
No vault parking.
Bodde her 1 natt i mai 2024
Svar fra Team Quadrant den 7. mai 2024
Dear Muhammad, We are so sorry to hear that your experience with us has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that was not demonstrated to you.

8/10 – Bra

Kamal Jeet

Bodde her 2 netter i april 2024
Svar fra Team Quadrant den 5. mai 2024
Dear Kamal, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

8/10 – Bra

Oscar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and affordable
Bodde her 4 netter i april 2024
Svar fra Team Quadrant den 2. mai 2024
Dear Oscar,Thank you for your feedback.

10/10 – Utmerket

Kim

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very convenient for our, just a 8min walk to Spark Arena. Would highly recommend.
Bodde her 1 natt i april 2024
Svar fra Team Quadrant den 29. apr. 2024
Dear Kim, Thank you so much for your feedback, we sincerely appreciated your sharing the wonderful experience while staying at The Quadrant Hotel & Suites. Our guests and their comfort are very important for us, we are looking forward in welcoming you back again.

2/10 – Forferdelig

Mike

Likte ikke: Renhold
Bodde her 2 netter i april 2024
Svar fra Team Quadrant den 29. apr. 2024
Dear Mike, We are so sorry to hear that your experience with us has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that was not demonstrated to you. While we would love the opportunity to regain your trust, we understand how frustrated you must be. My deepest apologies for any inconvenience we have caused you. Looking forward to welcome you again.

6/10 – Grei

Rebecca

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Location was good. Very disappointed that the Deluxe Queen room was not what was shown on photo advertised
Bodde her 1 natt i april 2024
Svar fra Team Quadrant den 25. apr. 2024
Dear Rebacca, We are so sorry to hear that your experience with us has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that was not demonstrated to you. My deepest apologies for any inconvenience we have caused you. Looking forward to welcome you again.

6/10 – Grei

Todd

Bathroom was dirty and they didn’t service our room correctly.
Bodde her 2 netter i april 2024
Svar fra Team Quadrant den 16. apr. 2024
Dear Todd, We are so sorry to hear that your experience with us has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that was not demonstrated to you. My deepest apologies for any inconvenience we have caused you. Looking forward to welcoming you again.

6/10 – Grei

Diane

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Excellent location. Good quality/price. Lazy wifi. Elevators are slow and in no sufficient number for the number of rooms, especially at bkfst time.
Bodde her 2 netter i april 2024
Svar fra Team Quadrant den 11. apr. 2024
Thank you for your feedback and sorry for the inconvenience caused.

10/10 – Utmerket

Shandy

Bodde her 1 natt i april 2024
Svar fra Team Quadrant den 11. apr. 2024
Thank you for your rating.

8/10 – Bra

Patrick

Bodde her 2 netter i mars 2024
Svar fra Team Quadrant den 27. mars 2024
Thank you for your feedback.

10/10 – Utmerket

John

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A good studio.
Bodde her 2 netter i mars 2024
Svar fra Team Quadrant den 25. mars 2024
Thank you your feedback.

2/10 – Forferdelig

Barny

Bodde her 1 natt i mars 2024
Svar fra Team Quadrant den 11. apr. 2024
Dear Guest, We are so sorry to hear that your experience with us has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that was not demonstrated to you. While we would love the opportunity to regain your trust, we understand how frustrated you must be. My deepest apologies for any inconvenience we have caused you. Looking forward to welcome you again.

6/10 – Grei

joaquin

Likte: Fasiliteter
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
My room was cleaned only once. They tried to cleanse it around 7 o 8: pm just when I was ready to go to sleep. There was always a line of 20 plus to take the elevators
Bodde her 5 netter i mars 2024
Svar fra T den 17. mars 2024
Dear Joaquin,Thank you for your feedback. We apologize that certain aspects of your stay were not up to standard and we have passed on your comments to the relevant Departments. We hope to welcome you again in the near future.

10/10 – Utmerket

Vicki

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay was excellent
Bodde her 2 netter i mars 2024
Svar fra Team Quadrant den 17. mars 2024
Thank you for your feedback.

8/10 – Bra

Jess

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Team Quadrant den 17. mars 2024
Thank you for your feedback.

2/10 – Forferdelig

valerija

Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff not helpful when asked for assistance with baggage, room was old and inconveniently configured. Appeared to be uncleaned for a while. Dining table legs all scratched and top peeling with oddly matched chairs. Couch had stains on it and ripped. Bathroom very small with bad lighting. Beds uncomfortable. No milk in the fridge. A long wait for the lifts. Balcony? What balcony! Would not recommend.
Bodde her 1 natt i mars 2024
Svar fra Team Quadrant den 17. mars 2024
Dear Guest, Thank you for your feedback. We apologize that certain aspects of your stay were not up to standard and we have passed on your comments to the relevant Departments. We hope to welcome you again in the near future.

10/10 – Utmerket

Rondel

Bodde her 1 natt i mars 2024
Svar fra Team Quadrant den 1. apr. 2024
Thank you for your feedback.

6/10 – Grei

Rinn

Reiste med partner
Likte: Personale og service
Great location for walking to Spark Arena, Commercial Bay, Queen Street, etc. Friendly staff. Elevators were busy, slow and on the small side. Sometimes only one was working. The room was clean but very tired furnishings and decor, That being said, it was everything we needed for a two night stay in the city. Staff were friendly, valet parking was well priced and convenient, and the bed was very comfortable. The location was worth the price.
Bodde her 2 netter i mars 2024
Svar fra Team Quadrant den 3. mars 2024
Dear Rinn, Thank you so much, we sincerely appreciated your sharing the wonderful experience while staying at The Quadrant Hotel & Suites. Our guests and their comfort is very important for us, We look forward to welcoming you back again.

8/10 – Bra

Coreena

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A really cool and convenient little apartment. Had everything we needed including a washer/dryer. Bedroom and living area decent sized but bathroom very small and compact. Still manageable. Doing maintenance on the lift so there would often be a wait to use it. Charged $35 for parking (which I knew about), except our car was parked opposite the driveway about 20m to the side of the hotel, not undercover, and when we checked out they just gave us the keys to get ourselves so not really sure what we paid for. Other than that, enjoyed the stay.
Bodde her 2 netter i februar 2024
Svar fra Team Quadrant den 3. mars 2024
Dear Coreena, Thank you so much, we sincerely appreciated your sharing the wonderful experience while staying at The Quadrant Hotel & Suites. Our guests and their comfort is very important for us, We look forward to welcoming you back again.

8/10 – Bra

Martin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2024
Svar fra Team Quadrant den 3. mars 2024
Thank you for your feedback

6/10 – Grei

niklas

Likte: Personale og service
Ok hotel, simple but ok
Bodde her 3 netter i februar 2024
Svar fra Team Quadrant den 28. feb. 2024
Thank you for your feedback.

10/10 – Utmerket

Jan

Bodde her 1 natt i februar 2024
Svar fra Team Quadrant den 20. mars 2024
Thank you for the feedback

8/10 – Bra

Vincent

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Le personnel à la réception est toujours à l'écoute et il fait tout pour arranger les choses. Mais il ne faut pas hésiter à répéter souvent quand on a besoin de quelque chose dans la chambre. La chambre, les équipements, l'emplacement : rien à dire, c'est un bon rapport qualité/prix.
Bodde her 6 netter i januar 2024
Svar fra Team Quadrant den 6. feb. 2024
Dear Vincent, Thank you so much, we sincerely appreciated your sharing the wonderful experience while staying at The Quadrant Hotel & Suites. We look forward to welcoming you back again.

8/10 – Bra

Levina - Deborah

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great except the dodgy elevator that would work sometimes or not work and lock you in and turn out the lights. No reply when pushed the alarm button. They are in the process of upgrading them.
Bodde her 2 netter i januar 2024
Svar fra Team Quadrant den 6. feb. 2024
Dear Levina, We are so sorry to hear that your experience with us has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that was not demonstrated to you.

8/10 – Bra

Ngareta

Bodde her 1 natt i januar 2024
Svar fra Team Quadrant den 20. mars 2024
Thank you for the feedback

10/10 – Utmerket

Sarah

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was perfect for my needs. Easy check-in and valet parking was well worth it.
Bodde her 1 natt i januar 2024
Svar fra Team Quadrant den 6. feb. 2024
Dear Sarah, Thank you so much, we sincerely appreciated your sharing the wonderful experience while staying at The Quadrant Hotel & Suites. Our guests and their comfort is very important for us, We look forward to welcoming you back again.

6/10 – Grei

Matthew

Reiste med en gruppe
Bodde her 1 natt i januar 2024
Svar fra Team Quadrant den 6. feb. 2024
Thank you for your feedback..

10/10 – Utmerket

Barbara

Likte: Overnattingsstedets bygg og tilstand
Good hotel stay
Bodde her 3 netter i januar 2024
Svar fra Team Quadrant den 22. jan. 2024
Thank you for your feedback.

10/10 – Utmerket

Alvin

Bodde her 1 natt i januar 2024
Svar fra Team Quadrant den 22. jan. 2024
Thank you for your feedback.

8/10 – Bra

Maggi

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Team Quadrant den 21. des. 2023
Thank You

6/10 – Grei

vanessa

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Check in didn’t feel welcoming or friendly
Bodde her 2 netter i desember 2023
Svar fra Team Quadrant den 18. des. 2023
Dear Vanessa, Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here is committed to providing high-quality customer service to all of our guests. My deepest apologies for any inconvenience we have caused you. Looking forward to welcoming you again

10/10 – Utmerket

Ruppal Walia

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very centrally located. Facing a park.Queens street is , skywalk and harbour just a short walk away. Staff is polite and helpful. Room was good
Bodde her 1 natt i desember 2023
Svar fra Team Quadrant den 13. des. 2023
Dear Guest, Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

8/10 – Bra

Charles

Likte: Personale og service
Pretty solid 3 star property. We liked the location, you're up on a hill but very close to the harbor and downtown. Few options at the bottom of the hill and they are much more expensive.
Bodde her 2 netter i desember 2023
Svar fra Team Quadrant den 13. des. 2023
Dear Charles,Thank you so much for your feedback, we sincerely appreciated your sharing the wonderful experience while staying at The Quadrant Hotel & Suites.

10/10 – Utmerket

Barbara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a surprise to get a room upgrade. Lovely view. We enjoy staying in this hotel. The restaurant offerings are average but in all the hotel is unpretentious and comfortable.
Bodde her 1 natt i desember 2023
Svar fra Team Quadrant den 13. des. 2023
Dear Barbara, We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.

2/10 – Forferdelig

Ryoko

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
設備が故障している。
Svar fra Team Quadrant den 15. jan. 2024
Dear Guest, We are so sorry to hear that your experience with us has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that was not demonstrated to you.My deepest apologies for any inconvenience we have caused you. Looking forward to welcome you again.

6/10 – Grei

Amanda

Reiste med familie
Likte: Renhold og personale og service
This property is next to the Pullman (which is easier to see from the road). Front desk and foyer is clean and staff were pleasant. There were some renovations going on so some noise and visually not nice towards the back of the property where the elevator was. The walk to the city centre is mostly down hill but the walk back is up. Apartment size was very deceptive. The two bedroom I booked was more like a small one bedroom with an open loungeroom that could be closed off with two corner doors. The bathroom and toilet area was very snug at about 1.5m x 2.5m (maybe 3). I had three teens with me so it felt very small. There was lots of tea and coffee but no milk. There was something gross wiped on the wall that I used a wipe to get off. Parking was valet only @$35 NZD. Because I booked through Wotif and gave cash for the parking they couldn't give me a receipt so I asked them for a hand written one. We only had one night here so didn't mind it.
Bodde her 1 natt i desember 2023
Svar fra Team Quadrant den 5. des. 2023
Dear Amanda,Thank you for your feedback. We apologize that certain aspects of your stay were not up to standard and we have passed on your comments to the relevant Departments. We hope to welcome you again in the near future.

6/10 – Grei

Sue

Likte: Personale og service og fasiliteter
There was pubic hair in the bathroom floor, the shower head could not stay up properly and could not adjust the water temperature. But was nice and close to sky tower. And staff was very nice.
Bodde her 1 natt i desember 2023
Svar fra Team Quadrant den 5. des. 2023
Dear Sue,Thank you for your feedback. We apologize that certain aspects of your stay were not up to standard and we have passed on your comments to the relevant Departments. We hope to welcome you again in the near future

8/10 – Bra

Michael

Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
👍
Bodde her 1 natt i november 2023
Svar fra Team Quadrant den 5. des. 2023
Thank you ...

6/10 – Grei

Jacqui

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The Quadrant is old, tired and worn. This is very obvious once you get into your room. Handy location but the feel is like it’s been let go.
Bodde her 1 natt i november 2023
Svar fra Team Quadrant den 28. nov. 2023
Dear Jacqui, Thanks for your feedback. Sad to see that you felt the room looked little run down. We are progressively refurbishing the hotel with new beds, new lights and lamps with international plugs and adaptors with USB ports, LED lights, new carpets, new stone Kitchen benchtop and splashback and refresher of paint. Looking forward to welcome you again.

6/10 – Grei

kathryn

I really enjoyed the Spa and the Room was fine for me, but the shower space is quite small, also very limited crockery and utensils. In addition, not having the Restaurant/Bar/Spa open through the lunchtime period was slightly inconvenient. Overall a good stay for the price.
Bodde her 2 netter i november 2023
Svar fra Team Quadrant den 23. nov. 2023
Dear Kathryn, Thank you so much, we sincerely appreciated your sharing the wonderful experience while staying at The Quadrant Hotel & Suites. Our guests and their comfort is very important for us, We look forward to welcoming you back again.

2/10 – Forferdelig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Stay away at all cost
This place makes some motels look like a luxury hotel. The room and the bathroom are very small and not up to 4-star hotel standards. An average size person can barely move around in the bathroom. This hotel desperately needs renovation. The “dining room” furniture is chipped. Walls have dirt on them. The fabric on the dining chairs is ripped in some places. The carpet is old and smelly. The entire room smells moldy.
Bodde her 1 natt i november 2023
Svar fra Team Quadrant den 19. nov. 2023
Dear Guest, We are so sorry to hear that your experience with us has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that was not demonstrated to you. While we would love the opportunity to regain your trust, we understand how frustrated you must be. My deepest apologies for any inconvenience we have caused you. Looking forward to welcome you again.