Eksteriør

Anmeldelser av Mövenpick Hotel Auckland

4.5 out of 5
Mövenpick Hotel Auckland
8 Customs Street, Auckland

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 401 av totalt 721 anmeldelser." "
Rangering på 8 − Bra. 205 av totalt 721 anmeldelser." "
Rangering på 6 − Grei. 64 av totalt 721 anmeldelser." "
Rangering på 4 − Dårlig. 34 av totalt 721 anmeldelser." "
Rangering på 2 − Forferdelig. 17 av totalt 721 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel in the heart of Auckland. Just a stones throw away from Britomart and all the boutiques the area had to offer. 5 min walk to the ferry terminal and Viaduct. Convenient to the innerlink bus route which takes you out to Parnell, Newmarket & Ponsonby. The rooms were clean and modern with extremely comfortable beds. All in all, an excellent hotel!
Bodde her 3 netter i november 2019
Svar fra Guest Relations Manager den 29. nov. 2019
Dear Guest, Thank you so much for an excellent review. We are delighted to read how convenient the location of the hotel was for you and that you also enjoyed our clean and comfy rooms too. We look forward to welcoming you back in the near future. Kind Regards, Tasi Fameitau Guest Relations Manager

10/10 – Utmerket

Katrine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2019
Svar fra Tasi den 3. mai 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tasi Fameitau Guest Relations Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Synes rommet var lite og trangt, dårlig med lagringsplass.
Bodde her 3 netter i november 2018
Svar fra Guest Relations Manager den 28. nov. 2018
Kia Ora! Takk for tilbakemeldingen og for å velge vårt sted. Vi ser frem til å ønske deg velkommen i nær fremtid. Ciao, Carla Bencivenga Guest Relations Manager

10/10 – Utmerket

Shazil

Reiste med partner
Top spot can’t go wrong with this hotel
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Megan og Cambridge

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a great stay at Movenpick for my birthday. We enjoyed chocolate hour from 3-4pm at the top floor restaurant. They rooms were small but well laid out so did not feel cramped, the bed was comfortable. It is an easy walk to the viaduct for dinner options. We used the valet parking which was efficient and had the buffet breakfast again at the top floor restaurant and enjoyed the view of the water. We would stay again.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Caroline

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful property to stay in while in Auckland. Rooms are of a good size, clean very comfortable beds and a great shower. The location is excellent.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Belinda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Gd location, walking distance to various restaurants, close to wharf n Sky Tower.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Kenichi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very beautiful and clean hotel. Next to station and Four Square.
Bodde her 2 netter i april 2024

10/10 – Utmerket

roger

Bodde her 2 netter i april 2024
Svar fra Hotel Manager den 21. mai 2024
Kia Ora Roger,We hope you enjoyed your stay with us and we look forward to welcoming you back.Kind Regards,Sean SlatteryHotel Manager

10/10 – Utmerket

Lou Ann

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Although next to the train station, the trains go underground as arriving so there are no intrusive sounds. Hotel is close to all forms of transport, walking the beautiful waterfront and dining options. Cute rooms just right for value pricing.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Glen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Like the Nespresso in the room. It rained a lot while I was there, but I think it is the time of year, fall.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Miles

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good facilities and staff. Unbeknownst to us, the street is the location of most of the nightclubs in auckland with loud and endless doof doof music until 4 am, when the drunken louts spill out onto the street vomiting and fighting. All rooms should have double glazing as we had no sleep at all.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Toshihiko

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 13. mai 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sean SlatteryHotel Manager

8/10 – Bra

Megan

Bodde her 1 natt i april 2024

10/10 – Utmerket

Chris

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I left my luggage at the concierge and told them to bring my car around in an hour then went for breakfast. After breakfast, my luggage was in the car ready to go. Now this is proper concierge service.
Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 21. mai 2024
Kia Ora Chris,We are delighted that your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic to read that our concierge team had taken great care of you.Looking forward to welcoming you back soon!Ma te wa,Sean SlatteryHotel Manager

10/10 – Utmerket

Michael og Oxford

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a fantastic stay here. Comfy beds, clean and modern. Perfect location near the harbor and everything. Staff were extremely nice and helpful.
Bodde her 4 netter i april 2024
Svar fra Hotel Manager den 21. mai 2024
Kia Ora Michael,I'm glad to hear you had a great experience with us and we all look forward to welcoming you back soon!Ma te wa,Sean SlatteryHotel Manager

8/10 – Bra

Peter

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautifully appointed accommodation. The parking situation is unusual in that there is none at the hotel and there is valet parking. This was not mentioned to us during booking, only at check in. The staff were friendly, but perhaps lacking in some communication. We asked if it were possible for us to check out and if we could store our bags at the hotel while we went for a walk to come back later to then pick up the bags and car for an afternoon flight out of Auckland. Instead, they automatically brought our car to the limited parking area at the hotel potentially blocking the area so we were forced to quickly load the car and get out when we had communicated our desire to pick up the car later. Also we were 5 minutes overdue finishing packing for check out when the staff rang us to check we were leaving.
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 21. mai 2024
Dear Peter,We appreciate you taking the time to leave us a review as providing feedback is essential.We very much pride ourselves on exceeding guest expectations, clearly there was a communication breakdown from our side and for that we would like to sincerely apologise. Please know that we appreciate and take all the feedback you provided on board and as a team we will work and reflect to improve our service delivery.Sincerely,Sean SlatteryHotel Manager

6/10 – Grei

Sheila

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel is well located. Staff is helpful. Rooms are clean. The problem is the lack of closet & drawer space, so you live out of your suitcase.
Bodde her 3 netter i mars 2024
Svar fra Hotel Manager den 21. mai 2024
Dear Sheila,Thank you for your review.I'm glad you had a great experience and we look forward to welcoming you back soon.Kind Regards,Sean Slattery Hotel Manager

10/10 – Utmerket

Yasuo

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you we had enjoy our holiday.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Peter og Carindale

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and modern in the heart of Auckland.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Judy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent location as a starting pint for our cruise. Walking distance to the cruise terminal. Great restaurants and attractions walking distance. Hop on hop off starting point across the street.
Bodde her 2 netter i mars 2024

8/10 – Bra

LILY

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We booked 3 rooms . Only 1 room was ready at 3 pm . Other 2 were ready at 3:30 and 4 pm . The room I first got which was at 2nd floor had the loud sound of kind of water leaking noise and it happened every 3-4 minutes. I was told may be something wrong with the AC . Although I got switched to another room , there still had same issue but just not happened that frequently and less noise , so I did not bother to inform the front desk . My friend told me she heard water leaking noise in her room too .
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Kirsten

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really appreciated the friendly staff. Those that checked me in and out, the valet parking staff, the housekeeping staff and also the girl who made my coffee at the cafe down in the lobby (who remembered my order from the day before).
Bodde her 2 netter i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Dear Kirsten,Thank you so much for your kind words and special mentions to our team. I will be sure to share your amazing review with the team and we look forward to welcoming back for another amazing stay.Kind Regards,Sean SlatteryHotel Manager

8/10 – Bra

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location in CBD. Clean hotel and large room. Beds comfortable and good bathroom. Corridors a had a bit of an echo so could hear loud folks passing occasionally. Good breakfast and view from restaurant. Would certainly stay again.
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Dear Richard,Thank you for your review.It was lovely to read that you enjoyed our breakfast as it is the most important meal of the day. We all look forward to welcoming you back in the near future.Kind Regards,Sean SlatteryHotel Manager

10/10 – Utmerket

Kevin

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenience of location
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Kia Ora Kevin,We're delighted you enjoyed our location and we look forward to welcoming you back again soon.Kind Regards,Sean SlatteryHotel Manager

10/10 – Utmerket

Rachel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super convenient location for everything in the CBD. We walked to spark arena , sky tower and restaurants/ bars. Room was super clean and comfortable.
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 18. mars 2024
Dear Rachel,Thank you so much for taking the time to leave us such an amazing review! We are delighted you enjoyed our super convenient location as much as we enjoy sharing it with our treasured travellers. We look forward to welcoming you back if your travels bring you back to Auckland.Kind Regards,Sean SlatteryHotel Manager

10/10 – Utmerket

christine og carson city

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was right where we needed to be, to access our cruise ship. We would definitely stay there again. And i will look for the brand name in future reservations.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Barbara

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel in wonderful area. Walking distance to cruise port and lots of shopping/restaurants near by. The breakfast buffet a little pricey - but very good.
Bodde her 1 natt i februar 2024

6/10 – Grei

Peter

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

darryl

Bodde her 3 netter i februar 2024

10/10 – Utmerket

Eva

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ett fantastiskt hotell med fina rum. Det negativa var den höga musiken vid frukosten.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Brian

Amazing location
The location of the hotel was perfect, across the street from the hop on hop off bus, less then a 5 minute walk to the major marina , 2 minute walk to the mall and all types of restaurants , coffee places
Bodde her 2 netter i februar 2024

8/10 – Bra

Stephanie

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Anthony

Bodde her 1 natt i februar 2024

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is located about one two blocks from the cruise terminal and the same from the first Hop-On Hop-off stop. There are many nice restaurants within a 5-10 minute walk. Very well situated for cruisers and tourists.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Michiko

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
13階のレストランの食事が創造的で、予想を超える美味しさ!近所の有名レストランよりずっと良かった。
Bodde her 2 netter i februar 2024

6/10 – Grei

Dinah

Likte: Renhold og overnattingsstedets bygg og tilstand
There was too much noise coming from the street we were on level 7 So they sent up ear plugs ! Plus the water in the shower was not hot or strong The room quite small Breakfast very ordinary We would not stay again
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Lora

Bodde her 2 netter i februar 2024

8/10 – Bra

Stacey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were friendly
Bodde her 1 natt i februar 2024

6/10 – Grei

sungho

Bodde her 1 natt i februar 2024

6/10 – Grei

Jasmina og Toronto

Reiste med partner
Likte: Renhold og personale og service
Great location, helpful staff. I wish we could have got the room early on the first day, it was a long intercontinental trip and walking around Auckland would have been easier without winter jackets, shoes, etc. but the room wasn’t available.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Yiu Man Sylvia Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location was perfectly located. A quick walk to the galleries and shopping, even quicker to enjoy he Wharf and Wynyard Quarter. Plenty of taxis and Ubers around too for further adventures. The hotel was very clean and smartly decorated. In particular, we liked the comfortable bed and window bench. Worth keeping in mind the bathroom shelf leads to the bedroom so when someone's in there, the light illuminated the bedroom. I wasn't too disturbed, but it woke me up once. The whole team, including Roboto(!), made our stay wonderful. Chocolate hour was much more fun than we anticipated a dessert buffet would be. The amenities were impressive. I liked that there was a dedicated studio room for yoga/pilates/dance. The gym was also recently equipped although really built for one person. It was clean and functional. There's an in-house launderette! If you're like us and need a mid-trip ewash you'll appreciate the comfort of not needing to leave the hotel and competitive pricing. We would be delighted to stay again in future.
Bodde her 3 netter i februar 2024

10/10 – Utmerket

zena

Bodde her 2 netter i februar 2024

10/10 – Utmerket

john

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay. Close to the water and lot a dining options along the water front.
Bodde her 2 netter i februar 2024

4/10 – Dårlig

Martin

Likte: Renhold
Likte ikke: Personale og service
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Ramona

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I stayed at the Movenpick after a cruise. The location was perfect. Despite have a huge suitcase and carry on, I was able to walk off the ship to the hotel. The location is surrounded by shopping and dining options. The staff was cheerful and helpful. The room was clean and comfortable. I highly recommend this hotel for anyone coming off a cruise.
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Vincent

Bodde her 1 natt i februar 2024

8/10 – Bra

Denise

Likte: Overnattingsstedets bygg og tilstand
staffers weren’t knowledgeable about restaurants in Auckland.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Eleonora og brooklyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is located right in the center of Auckland CBD. Very easy check in and out. Great value for your money. Super comfortable stay.
Bodde her 6 netter i januar 2024
Svar fra Hotel Manager den 28. feb. 2024
Dear Eleonora,Thank you for your great review.We are delighted you enjoyed your stay with us as much as we enjoyed having you with us.We look forward to welcoming you back again soon.Kind Regards,Sean SlatteryHotel Manager

8/10 – Bra

Damian

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i januar 2024