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Anmeldelser av JW Marriott Auckland

5 out of 5
JW Marriott Auckland
22 - 26 Albert Street, Auckland

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 72 av totalt 133 anmeldelser." "
Rangering på 8 − Bra. 30 av totalt 133 anmeldelser." "
Rangering på 6 − Grei. 18 av totalt 133 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 133 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 133 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Esther

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was noisy due to construction and i did not get the view i wanted. But staff was considered to move me away from the noise. I appreciated their thoughtfulness. I will stay again. Thank you.
Bodde her 5 netter i mai 2024

10/10 – Utmerket

joyce

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place stay!!!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

joyce

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place walk to every way
Bodde her 3 netter i mai 2024

6/10 – Grei

Aaron

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra JW Marriott Auckland den 16. mai 2024
Dear Aaron, Thank you for choosing to stay at JW Marriott Auckland. I appreciate you taking the time to rate your stay experience with us. Sorry to hear that we did not meet with your expectation rest assured your comments and rating have been shared. I am also delighted to let you know we are currently undergoing major refurbishment which are set to finish in December 2024 so please feel free to reach out to me directly if your travels bring you back to Auckland. If there's anything you would like to share, please do not hesitate to let us know. I will greatly appreciate it.Kind Regards, Dave OliveriDirector of Operations

8/10 – Bra

Matthew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra JW Marriott Auckland den 16. mai 2024
Dear Matthew, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, Dave OliveriDirector of Operations

10/10 – Utmerket

Chieko

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No running hot water in the bathrooms at first but it was fixed quickly with one phone call. The Japanese-speaking staff were welcoming and helpful. The spa and the swimming pool were remarkable. Convenient to go anywhere. I enjoyed staying there very much.
Bodde her 2 netter i mai 2024
Svar fra JW Marriott Auckland den 22. mai 2024
Thank you for staying with JW Marriott Auckland.Thank you for your comment.We are looking forward to welcoming back you again in near future.

10/10 – Utmerket

Chieko

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Some of the lobby staff speaks fluent Japanese and polite and helpful. Enjoyed the spa and swimming pool. Convenient to go anywhere. Lots of nice restaurants and stores nearby.
Bodde her 1 natt i mai 2024
Svar fra JW Marriott Auckland den 8. mai 2024
Dear Chieko, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. I am delighted to read our staff service and location made your stay even more enjoyable.We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, Dave OliveriDirector of Operations

4/10 – Dårlig

Tipiloma

Reiste med partner
Likte ikke: Renhold
The proeperty is ok. But last time i went there ,was good it was 4 years ago. But this time feel like the building is running down
Bodde her 2 netter i mai 2024
Svar fra JW Marriott Auckland den 8. mai 2024
Dear Tipiloma, Thank you for choosing to stay at JW Marriott Hotel Auckland. I appreciate you taking the time to review your stay with us. We strive to deliver a positive stay experience for all of our guests and would like to apologies for the shortcomings you experienced. We are currently undergoing refurbishments which are set to finish in December 2024 so please feel free to reach out directly to me next time your travels bring you back to Auckland. We very much look forward to welcoming you back to the JW Marriott Hotel Auckland.Kind Regards, Dave OliveriDirector of Operations

10/10 – Utmerket

William E.

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and good amenities. Wished they had kettlebells and bands in the gym.
Bodde her 3 netter i april 2024
Svar fra JW Marriott Auckland den 5. mai 2024
Dear William E., Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. Rest assured your ratings and feedback has been passed on to our leadership team for review and follow up. We hope to welcome you back in the near future at JW Marriott Auckland.Kind Regards, JW Marriott Auckland

10/10 – Utmerket

Brendon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Would definitely stay again
Bodde her 2 netter i april 2024
Svar fra JW Marriott Auckland den 8. mai 2024
Dear Brendon, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards,Dave OliveriDirector of Operations

8/10 – Bra

Ryosuke

Reiste med familie
Likte: Renhold og personale og service
最近ホテルを買収してマリオットになったみたいです。ロビー等の共用部はマリオットらしい豪華な感じですが、客室は間取りがなんとなく古臭い感じです。スタッフはフレンドリーで良いです。日本人スタッフも3名ほどいました。みなさん親切です。朝食は悪くないですが、メニューが同じなので、3日目はあきます。
Bodde her 3 netter i april 2024
Svar fra JW Marriott Auckland den 8. mai 2024
Dear Ryosuke, Thank you for choosing to stay at JW Marriott Auckland. I appreciate you taking the time to rate your stay experience with us. Sorry to hear that we did not meet with your expectation rest assured your comments and rating have been shared and I am currently working with the team to prevent future reoccurrences. Thank you once again for taking the time to review your stay experience with us. We hope to see you again in the near future at JW Marriott Auckland.Kind Regards, Dave OliveriDirector of Operations

6/10 – Grei

Veronica

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra JW Marriott Auckland den 8. mai 2024
Dear VeronicaThank you for choosing to stay at JW Marriott Auckland. I appreciate you taking the time to rate your stay experience with us. Sorry to hear that we did not meet with your expectation rest assured your comments and rating have been shared and I am currently addressing it with the team to prevent future reoccurrences. Thank you once again for taking the time to review your stay experience with us. We hope to see you again in the near future at JW Marriott Auckland.Kind Regards, Dave OliveriDirector of Operations

4/10 – Dårlig

Kate

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
At the time there was construction going on which we were awear of. However we didnt know that it was right in the lobby where you have breakfast and dinner when booking on expedia. The noise was excruciating. We were right next to the workers with only a half height wall blocking them. There was nail guns, hammer drills and bench saws which were going constantly. I felt bad for the staff which should have been wearing ear protection being right next to it all day. Not good work safety practices. We could hardly hear the staff talk over the noise and had to yell at eachother. However, the staff were lovely, very nice and professional.The spa needs re tiling as it has mold growing in places. Also needs a paint job as the paint on the roof in our room and in other places was peeling off and cracked. Dissapointed as this was our first holiday in a while and was looking forward to having a relaxing trip.
Bodde her 2 netter i mars 2024
Svar fra JW Marriott Auckland den 8. mai 2024
Dear Kate, Thank you for choosing to stay at JW Marriott Hotel Auckland. I appreciate you taking the time to review your stay with us. Rest assured your feedback has been shared and I am addressing it with my team to prevent future reoccurrences. We can expect our refurbishments to be done by December of 2024 so please feel free to reach out to me directly next time your travels bring you back to Auckland. We very much look forward to welcoming you back to the JW Marriott Hotel Auckland.Kind Regards, Dave OliveriDirector of Operations

10/10 – Utmerket

Micheal

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed the stay
Bodde her 1 natt i april 2024
Svar fra JW Marriott Auckland den 8. mai 2024
Dear Micheal, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, Dave OliveriDirector of Operations

10/10 – Utmerket

Tatiana

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent facilities and staff service. Enjoyed our stay will be back again
Bodde her 1 natt i april 2024
Svar fra JW Marriott Auckland den 8. mai 2024
Dear Tatiana, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. I am delighted to read our staff provided exceptional service making your stay with us even more comfortable. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. Kind Regards, Dave OliveriDirector of Operations

10/10 – Utmerket

Peter

Very pleasant.
Bodde her 2 netter i april 2024
Svar fra JW Marriott Auckland den 16. apr. 2024
Dear Peter, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland

10/10 – Utmerket

Yvette

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All area are good, except the taxi in front of the hotel is super expensive.
Bodde her 4 netter i april 2024
Svar fra JW Marriott Auckland den 16. apr. 2024
Dear Yvette, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland

10/10 – Utmerket

Denis

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything about our stay was first rate.
Bodde her 2 netter i april 2024
Svar fra JW Marriott Auckland den 11. apr. 2024
Dear Denis, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland

4/10 – Dårlig

Monica

Bodde her 1 natt i mars 2024
Svar fra JW Marriott Auckland den 8. mai 2024
Dear Monica, Thank you for choosing to stay at JW Marriott Auckland. I appreciate you taking the time to rate your stay experience with us. Sorry to hear that we did not meet with your expectation rest assured your comments and rating have been shared and I am currently addressing it with the team to prevent future reoccurrences. Thank you once again for taking the time to review your stay experience with us. We hope to see you again in the near future at JW Marriott Auckland.Kind Regards, Dave OliveriDirector of Operations

10/10 – Utmerket

Angus

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The lighting was very calming after a very long day driving.
Bodde her 1 natt i mars 2024
Svar fra JW Marriott Auckland den 2. apr. 2024
Dera Angus,Thank you for taking the time to review your stay with us at JW Marriott Auckland. It is always encouraging to read that we have exceeded guest expectations and had an enjoyable experience throughout your entire journey, particularly when it comes from those who matter the most – you! Your ratings and comments are shared with our team who were very delighted to have been able to contribute to your stay. We very much look forward to welcoming you back to JW Marriott Auckland in the near future. Yours sincerely,JW Marriott Auckland

10/10 – Utmerket

Eduard og Auckland

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool was excellent, and the bar staff was super friendly and knowledgeable
Bodde her 2 netter i mars 2024
Svar fra JW Marriott Auckland den 2. apr. 2024
Dear Eduard, Thank you for taking the time to review your stay with us at JW Marriott Auckland. It is always encouraging to read that we have exceeded guest expectations and had an enjoyable experience throughout your entire journey, particularly when it comes from those who matter the most – you! Your ratings and comments are shared with our team who were very delighted to have been able to contribute to your stay. We very much look forward to welcoming you back to JW Marriott Auckland in the near future. Yours sincerely, JW Marriott Auckland

8/10 – Bra

Cade

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
i felt as though i lived “lavish” for a night
Bodde her 1 natt i mars 2024
Svar fra JW Marriott Auckland den 2. apr. 2024
Dear Cade, Thank you for taking the time to review your stay with us at JW Marriott Auckland. It is always encouraging to read that we have exceeded guest expectations and had an enjoyable experience throughout your entire journey, particularly when it comes from those who matter the most – you! Your ratings and comments are shared with our team who were very delighted to have been able to contribute to your stay. We very much look forward to welcoming you back to JW Marriott Auckland in the near future. Yours sincerely,JW Marriott Auckland

6/10 – Grei

Soel

Likte: Renhold og personale og service
We had a good stay however was disappointed with the fact that the light in the wardrobe was unable to turn off. We had to get a staff member up at 1:00 in the morning and they also couldn’t figure it out so we had to hang the bathrobes over it to try and sleep
Bodde her 1 natt i mars 2024
Svar fra JW Marriott Auckland den 26. mars 2024
Dear Soel, Thank you for sharing your recent stay experience with us, we will forward your comments to our senior leadership team for further review and follow up to prevent future reoccurrences especially in regard to the light in the wardrobe. We appreciate your feedback and hope to welcome you back to JW Marriott Auckland soon.Kind regards,JW Marriott Auckland

10/10 – Utmerket

Jame

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra JW Marriott Auckland den 26. mars 2024
Dear Jame, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland

10/10 – Utmerket

Martin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 4 netter i mars 2024
Svar fra JW Marriott Auckland den 26. mars 2024
Dear Martin, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland

10/10 – Utmerket

Sebastien

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Would be best to improve the pool service
Bodde her 2 netter i mars 2024
Svar fra JW Marriott Auckland den 26. mars 2024
Dear Sebastien, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. Rest assured I have passed on your ratings and comments to our senior leadership team for further review and follow up. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland

8/10 – Bra

Hannah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We didn't like that parking was not included in the hotel and that we had to pay an expensive overnight fee for Auckland parking on top of the hotel.. the parking we were suggested to go too was not secure.. we ended up parking 1.5 km away over at spark arena carpark...
Bodde her 1 natt i mars 2024
Svar fra JW Marriott Auckland den 2. apr. 2024
Dear Hannah, Thank you for taking the time to review your stay experience with us. I want to thank you for sharing about your experience and I am so sorry to hear that you had a disappointing experience. Rest assured your feedback has been passed to our senior leadership team for further review and follow up to prevent future reoccurrences. Thank you again for taking the time to share your experience and the team and I truly look forward to once again welcoming you back to JW Marriott Hotel Auckland. Kind regards, JW Marriott Auckland

10/10 – Utmerket

Alicia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very friendly and helpful. Everytime I tried to phone the desk I had to call multiple times to get someone to answer. Once we got our food ordered though it came in good time. Hotel was nice, the carpet in our room was older and therfore a bit discoloured/stained, but the bed, TV and furniture was all updated. We had a nice stay!
Bodde her 1 natt i mars 2024
Svar fra JW Marriott Auckland den 2. apr. 2024
Dear Alicia, thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it. Kind Regards, JW Marriott Auckland

10/10 – Utmerket

Howard

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very close to the cruise line port. Easy walk and nice high end area. Convenient to food and shops, easy to Uber around the city.
Bodde her 1 natt i mars 2024
Svar fra JW Marriott Auckland den 26. mars 2024
Dear Howard, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. I am delighted to read you found our location to be at your convenience making your stay with us even more enjoyable. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kinds Regards, JW Marriott Auckland

10/10 – Utmerket

Katsuya

Likte: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra JW Marriott Auckland den 26. mars 2024
Dear Katsuya, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland

8/10 – Bra

Duncan Graham

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra JW Marriott Auckland den 26. mars 2024
Dear Duncan Graham, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland

8/10 – Bra

Joan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We only had one night and everything was fine pleasant staff, room very comfortable clean. Dinning in was great
Bodde her 1 natt i februar 2024
Svar fra JW Marriott Auckland den 26. mars 2024
Dear Joan, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. I am delighted to read you found our staff provided exceptional service making your stay with us even more enjoyable. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kinds Regards, JW Marriott Auckland

2/10 – Forferdelig

Kendyll

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Barely slept at all due to couple next door being extremely loud all night. Didn’t stop for hours, hotel staff couldn’t really do anything. Walls way too thin we could hear EVERYTHING. Wouldn’t bring kids, don’t know what your neighbours will be up to. Room was dusty. Comfy pillows, loved the pool. Left super tired not well rested at all!
Bodde her 1 natt i februar 2024
Svar fra JW Marriott Auckland den 25. feb. 2024
Dear Kendyll, Thank you for choosing to stay at JW Marriott Hotel Auckland. I appreciate you taking the time to review your stay with us. We strive to deliver a positive stay experience for all of our guests and would like to apologies for the shortcomings you experienced especially due to the lack of sleep. Rest assured, your feedback has been shared with our senior team for further review. Thank you again for taking the time to share your experience. We very much look forward to welcome you back once again at JW Marriott Hotel Auckland. Yours sincerely, Yevgeniia Mykhailova JW Marriott Auckland

8/10 – Bra

Shimizu

Bodde her 1 natt i februar 2024
Svar fra JW Marriott Auckland den 26. mars 2024
Dear Shimizu, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland

10/10 – Utmerket

Atsushi

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i februar 2024
Svar fra JW Marriott Auckland den 26. mars 2024
Dear Atsushi, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Warm Regards, JW Marriott Auckland

10/10 – Utmerket

Warren

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra JW Marriott Auckland den 26. mars 2024
Dear Warren, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland

8/10 – Bra

Joe

Bodde her 2 netter i februar 2024
Svar fra JW Marriott Auckland den 26. mars 2024
Dear Joe, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland

10/10 – Utmerket

JOAQUIM

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel no centro da cidade com acesso próximo dos locais de maior interesse na cidade
Bodde her 7 netter i januar 2024
Svar fra JW Marriott Auckland den 26. mars 2024
Dear JOAQUIM, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. I am delighted to read you found our location to be at your convenience making your stay even more enjoyable. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland

8/10 – Bra

DONALD og Wichita

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The breakfast buffet was a large disappointment. When you pay $46.00 each for breakfast you expect more. Bacon was undercooked, no omelet station, limited hot selections, I am accustomed to much better at a Marriot property.
Bodde her 1 natt i januar 2024
Svar fra JW Marriott Auckland den 26. mars 2024
Dear Donald, Thank you for sharing your recent stay experience with us, we have already forwarded your comments to our team to review on putting strategies in place to avoid improve our breakfast buffet. We appreciate your feedback and hope to welcome you back to JW Marriott Auckland soon.Kind regards,JW Marriott Auckland

8/10 – Bra

Shelley

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Mohd Nazlee bin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Violet Puti Hineaupounamu Sophia

Bodde her 2 netter i januar 2024
Svar fra JW Marriott Auckland den 26. mars 2024
Dear Violet Puti, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. We are greatly appreciating it.Kind Regards, JW Marriott Auckland

6/10 – Grei

joy

Nice hotel but don’t use the stairs!!
Our 2 day stay was before our cruise. The staff was very helpful and friendly; however; what is alarming to me is that as we often do we decided to use the stairs next to the guest elevators. No signs told us we shouldn’t. The doors to get out of the stairwell were all locked. We were on the 8th floor and had to go down to the very bottom floor. We were not able to find our way out and we ended-up unknowingly in the service elevator; and locked in there too. A hotel employee found us, assured us we weren’t locked in the stairwell meant for guests. He took us to the stairwell for guests; and he became locked in the stairwell. This is a fire hazard!! Not to mention down right scary with no proper signs to warn of the consequences of using stairs instead of the elevator! I hope your hotel attends to this problem promptly. I know after talking to staff this is a real problem you need to address.
Bodde her 2 netter i januar 2024

6/10 – Grei

Catherine

Reiste med en gruppe
Likte: Personale og service
Staff were amazing and made the stay room was run down and expensive for what you get we paid $452 no breakfast or parking and standard twin room. Room service is expensive $82 for two eggs bene and a juice Layout of room is also oddd mirror and wardrobe right by the side of the bed so you can’t utilise it Bathroom was spacious and nice
Bodde her 1 natt i desember 2023

6/10 – Grei

Ayako

Likte: Renhold
私たちは、3名で予約してたのに2名分のタオル、スリッパ、アメニティしかなく、フロントで伝えたがすぐ対応してくれなかった。
Bodde her 2 netter i desember 2023

10/10 – Utmerket

John-Paul

Likte: Overnattingsstedets bygg og tilstand
Great hotel.
Bodde her 1 natt i desember 2023

6/10 – Grei

Frederikke

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

INSUP

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
호텔의 위치가 좋아 선택했고 주변에 쇼핑과 식당등이 걸어서 10분내에 즐비하여 아주 편리하였다. 스마트 티비도 스마트폰과 연결해서 유투브나 넷플릭스등을 시청가능하다.
Bodde her 2 netter i november 2023

10/10 – Utmerket

YOSHITSUNE

Likte: Renhold, personale og service og fasiliteter
良かったです
Bodde her 1 natt i november 2023

10/10 – Utmerket

Dina

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff and willing to help
Bodde her 2 netter i november 2023