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Anmeldelser av Hampton Inn Auburn

2.5 out of 5
Hampton Inn Auburn
736 Southbridge St, Auburn, MA

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 562 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 274 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 76 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 45 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 45 av totalt 1002 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,0/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Amanda

Reiste med familie og små barn, Reiste med kjæledyr
Likte ikke: Fasiliteter
The pool was closed during our entire stay and was advertised as open on Expedia. The hot breakfast was dry and was sitting out for a long time.
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Jen

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Gross
Bodde her 1 natt i mai 2024

6/10 – Grei

Brad

Reiste med partner
Nice area and clean
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Christine

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
When we arrived at 9 pm we were told that our reservation had been cancelled because we did not arrive by 6 pm. We made the reservation in September 2023 and they refused to honor it. The hotel was sold out and we turned away with no place to stay.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Elissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

June

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean place
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Trish

Bodde her 1 natt i april 2024

10/10 – Utmerket

josphat

Forretningsreisende, Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
stay
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Enri

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
My medical evaluation was cancelled at 3:00 pm and even thought this was no fault of mine the hotel went ahead and charge me full rate without when offering a voucher or discount to use at a later time. They just lost a customer.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Linda

Bodde her 1 natt i april 2024

2/10 – Forferdelig

Ryan

Bodde her 1 natt i april 2024

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was very clean, the bed comfortable, and the shower had great pressure. Nice breakfast buffet, too.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Herminio

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
El desayuno riquísimo todo
Bodde her 3 netter i april 2024

8/10 – Bra

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed my stay with no issues.
Bodde her 2 netter i mars 2024

8/10 – Bra

Natalie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and relaxing which that the pool we’re open.,after my long day at work I was hoping to check in and yust change go to the pool
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Karina

Bodde her 1 natt i mars 2024

6/10 – Grei

Vicklie

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I arrived at the hotel and the female in the front desk told me my reservation was cancelled due to payment not going through. Which was an error. I did not receive a call or email. She told me it happens. What if I got their and there were no rooms available. That was very unprofessional.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Joshua

Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Hope

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool (the reason we stayed there) was closed and I was not aware until check in where the front desk informed me I can go somewhere else with a pool. Front desk "accidentally" checked us out the same night we arrived and did not fix it, had to check out a day early. I need a refund. The worst customer service EVER!
Bodde her 2 netter i mars 2024

8/10 – Bra

Robert og South Burlington

Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Emily og WEBSTER

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super angry because wasn't told that the pool was out of service until AFTER I checked in. I had options for hotels but chose this one and now really upset and the lady at the front desk completely dismissed me nor apologized for the inconvenience
Bodde her 1 natt i mars 2024

6/10 – Grei

Susan

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter
Upon arrival, i was told that the pool and hot tub were closed. We are sorry that Expedia won't change it on their website....then check in was a nightmare with their computers, and my credit cards were declined for the incidental charges due. My room was paid in full thru Expedia....no local channels on tv in room for some reason, other concerns to boot....ugh
Bodde her 1 natt i mars 2024

8/10 – Bra

Steve

Reiste med familie og små barn
Likte: Renhold og personale og service
Nice property. Would have been nice to know pool was out of order.
Bodde her 1 natt i mars 2024

8/10 – Bra

ROSERIA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really like this place but cleaning product odors we’re way too strong in room. Perhaps what they used on the carpets?
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Angel

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No pool and hot tub access which is why we booked! Disappointed!
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Vasiliy

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was the worst stay. The room was smelly between pee and chlorine. Hotel was sold out. Manager offered Febreze. Manager offered to look for a hotel nearby, but it was too late, as manager showed up only at 11pm. I didn’t sleep all night.

8/10 – Bra

Vashti og Revere

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
DOES NOT HAVE A POOL. When we checked in we were informed that they did not have a pool as stated on Expedia’s listing of their property and asked if that made a difference? Had we arrived on schedule it would have. We stayed in an accessible room, which smelled like a dog had occupied it. There was also some visible animal hair as well.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

dame

Likte ikke: Personale og service
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

Doreen

Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Lynne

Reiste med partner
Likte ikke: Personale og service
Our room smelled like Clorox and we were given a product called fabreeze to spray the room with. It was a very noisy room, while trying to sleep, being next to an exterior side door. The worst, was the soiled bedspread, which I didn’t see until morning: totally grossed me out.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

erica

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Charles

Reiste med partner
Pool was closed, room had bad smell, TV did not work, not the room I paid for, very loud noises , curtain would not open or operate. The host was trying to help but she didn’t have the staff to help her. We could have stayed elsewhere with way better services. We actually went to the Wellington hotel and it was what we shall stay in next time.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Michelle og Staten Island

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very clean. The breakfast offered was tasty. The staff was very courteous and helpful.
Bodde her 2 netter i februar 2024

8/10 – Bra

Holli

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The stay was pretty alright. Only things I have to mention is that we kept finding other peoples hair in the bed and we we checked in they didnt give us the room I had paid for. When I returned to the front desk, they had no issue giving me another room but once again it wasnt the room I had asked for. Was close enough so we didn't bother going back down again.
Bodde her 2 netter i februar 2024

8/10 – Bra

Francois

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was conveniently located for me. The included breakfast was good.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Valentina og Yorktown Heights

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a quiet place to spend the night. Clean, great breakfast options and easy access to rooms!
Bodde her 1 natt i februar 2024

8/10 – Bra

Katie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was beautiful and clean. Perfect for the night we needed, and breakfast was suitable even for picky children. (Waffles for the win) area near by a little ehh, but it was late when we pulled in so hard to tell. Overall I would stay here again. Be advised that Expedia advertises that there is a pool, and there is not pool at the hotel!! The host was kind enough to inform Us on our arrival as I had two young kids with me. But it wasn’t a deal breaker as we were there for an event at the DCU center down town.
Bodde her 1 natt i februar 2024

6/10 – Grei

Nicole

Reiste med familie og små barn
Room was nice , they gave us a room with a joining door and we had noise neighbors. It was a little uncomfortable because I had kids with me and was inconsiderate and inappropriate
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Allan

Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Karina

Reiste med familie
Likte ikke: Fasiliteter
No me pude quedar mi estadía completa, porque tenía un olor demasiado fuerte ellos dicen que es el químico que usan para limpiar, pero yo la verdad no tolere y me puse mal del estómago y un muy fuerte dolor de cabeza, de verdad no lo recomiendo
Bodde her 3 netter i februar 2024

2/10 – Forferdelig

Tracy

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Elaheh

Likte: Renhold
Bodde her 1 natt i januar 2024

6/10 – Grei

Kyle

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Disappointed
We were in town for a cheer competition. Only one person on duty upon arrival so check in line was long. I had booked a super king that sleeps 6 but the room they tried to put us in was 2 queens. After some shuffling around we finally got the rooom we paid for. Next issue we went to use the pool and hot tub only to find out both were out of service.. The next morning we went for breakfast and they had run out of many foods. They said they had numerous peoplecome in overnight and weren't prepared. While the propert was clean I was very disappointed with the overall stay. I frequent Hilton or Hilton backed hotels when we travel. This was not up to a Hilton experience
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Steven

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I do not recommend this hotel to anyone
We have stayed at many Hampton Inns and the minute we walked in it smelled awful. Then we went to our room and it smelled horrible as well. I’m not sure if it’s the cleaning solution in the carpet but it was awful and other people said the same thing. At breakfast they had run out of potatoes and I walked to ask the woman who was bringing things out to the kitchen if she had anymore potatoes and she snapped at me and said I just filled the container and I said well it’s empty and she said well I’ll cook more but it’s going to take a while. I am gluten free so there is only certain things I can eat so I ended up having an apple and an orange. It really was unfortunate there was nothing else that was out I could eat
Bodde her 1 natt i januar 2024

8/10 – Bra

Sharmin

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Lois

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was well located and quiet
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Melissa

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Missing pillows. Broken drain stopper for the tub. Breakfast was expected an hour late, we had to leave early so we couldn’t stick around and wait.
Bodde her 1 natt i januar 2024

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i januar 2024