Hoteller nær Atrium Health Kings Mountain

«The bed was comfortable but cleanliness was lacking. The bedding was clean but the carpet was wet and the bathroom surfaces and door and floor were sticky and dirty.»

«room was not ready @ check in time. Was told it would be ready within an hour and I would be notified when it was ready. So we went and checked out the town, ate supper and had still not received a message regarding availability of room. By now it was 2 1/2 or 3 hours later, went back to motel and was told room was in the process of being cleaned then. so a check in that started at 3 pm finally got to room @ 8:30 pm and then it was obvious the bathroom sink or tub had not been cleaned. Would ...

«Our stay at The Opal and West House was amazing! We stayed for a friend’s wedding and found traveling around the city extremely easy and quick while staying here. There was unfortunately an issue with our AC during the first day of our stay, but Lynsie was so accommodating ensuring us a perfect stay! We can’t wait to come back!»

«The bathroom was quite small and finicky. The staff was very friendly and helpful. The main floor of the building was great»

«Good»

«Just a quick stop in for the night, but it was very convenient, clean, and comfortable.»

«Very cool place, love how they kept a lot of the old bank/legal building features. Thoroughly enjoyed the bar and restaurant, and the room itself was quite a nice surprise! Large and nicely decorated, with huge windows and equally impressive blackout curtains! Extremely hot outside that day, and the AC had a bit of trouble keeping up. Could’ve used a fan. But that’s not really the hotel‘s fault! The service in the bar and at the front desk were both very friendly and made the stay quite ...

«Good stay. Clean property, nice staff»

«Best budget motel in the North Carolina.»

«Great area , staff and hotel great for families»

«The room was clean and the hallway quiet. There were renovations underway on the hallway. The staff were friendly and helpful. The outdoor pool was clean. I would stay there again when in Shelby.»

«Mia at the desk was amazing, all staff very friendly and stay was pleasant»

«Our room was spacious for 2 people. The bathroom was average but it was clean enough. It does need a bit of deep cleaning as the vents were filled with dust. The beds were comfortable. For the price we paid, it believe it was well worth it.»

«Clean room. Friendly staff.»

«Case # 276901480 Property Management needs to be reminded that there are people who struggle with mental health disabilities, that they say are not to be disregarded, marginalized, or dismissed. That cardboard cutout of a wheelchair covers all disabilities, and she shows a total lack of professionalism. I will post this on every review board possible, and I will continue to speak out until I am fully refunded, and my family receives an apology. You review it, and you won't post the truth, this ...

«I will be asking Expedia for a refund. We didn’t end up staying at the hotel due to the conditions- the room was not clean; hair in beds; door lock was broken; door didn’t seal at the bottom and could be kicked open. Staff was unapologetic about the conditions.»