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Anmeldelser av Bally's Atlantic City Hotel & Casino

3.5 out of 5
Bally's Atlantic City Hotel & Casino
1900 Pacific Avenue, Atlantic City, NJ

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 1696 av totalt 4935 anmeldelser." "
Rangering på 8 − Bra. 1068 av totalt 4935 anmeldelser." "
Rangering på 6 − Grei. 819 av totalt 4935 anmeldelser." "
Rangering på 4 − Dårlig. 664 av totalt 4935 anmeldelser." "
Rangering på 2 − Forferdelig. 688 av totalt 4935 anmeldelser." "

7,2/10

Renhold

7,4/10

Personale og service

6,8/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Familietur
Rent, god standard, nyoppusset, godt fornøyd med rom og innsjekk. Gratis parkering var inkludert med resort fee. Kjørte rett inn i parkeringshus ved ankomst og fikk parkerinskort ved innsjekk som vi leverte i betjent desk ved utkjøring to dager etter. Gratis drink $20 var inkludert i Resort fee. Beløpet ble automatisk fratrukket utlegg som var ført på rommet, uansett om det var drinker eller annet.
Bodde her 2 netter i juli 2022
Svar fra Hotel Management den 26. juli 2022
Thank you for your feedback! We are very happy to hear that you enjoyed your stay!

10/10 – Utmerket

Gerard J

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
as expected, very nice
Bodde her 2 netter i mai 2024

8/10 – Bra

Collie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was great I really enjoyed it and would go back or even recommend there to someone to stay 👍👍
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 28. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

6/10 – Grei

SUHAS

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
1. The condition of the room and furniture and equipments is run down 2. There was a coffeemaker with a cable too short to reach any power source. We had to put the coffeemaker on the floor so we can make coffee by connecting the power cord. 3. No pool/beach towels 4. Dirty windows obscuring ocean views 5. The bedsheets were smelly and torn 6. Toilets are unclean, smelly
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 28. mai 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

8/10 – Bra

Alejandra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was clean and it the location was great!
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 28. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

8/10 – Bra

George

Reiste med partner
Likte: Renhold og personale og service
Wasn't dirty but needs some maintenance. Little repair will do a big difference
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 28. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

8/10 – Bra

Christopher

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good location to boardwalk, place was pretty clean and smoke smell wasnt as bad as other locations. The rooms were clean and somewhat updated. Water pressue sucked in shower. But after 1am, the food options is terrible, only dunkin and they were awful. Waited for over 30 mins for a sandwich and the amount of people waiting was ridiculous
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 28. mai 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance at our Dunkin Donuts.

8/10 – Bra

jennifer

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Hotel Management. den 28. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

10/10 – Utmerket

Yvonne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was amazing and the room was great
Bodde her 4 netter i mai 2024
Svar fra Hotel Operations den 28. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

4/10 – Dårlig

Michele

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Two nights no sleep. Night 1 someone running up and down the hall yelling for help., Turned out to be a medical emergency. Night 2 Domestic for two hours in the room next to me. When I finally call for security they bang on my door and open it. The room was supposed to be newly renovated and when I complained they said it was newly refreshed. It wasn’t that either. Overall terrible!
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 28. mai 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

4/10 – Dårlig

Derrick

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Overall, not bad, but checking in was horrible
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 28. mai 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance with our check-in.

4/10 – Dårlig

Laurie

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Our first room smelled like cigar smoke and urine. Luckily, they did switch our room. The second room smelled much better! But when we got back to our room at midnight, we realized it overlooked the night club, and we had to listen to extremely loud music until 2am.
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 28. mai 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

4/10 – Dårlig

Sophia

Reiste med familie
Likte: Fasiliteter
Likte ikke: Renhold
The room was decently sized but the restroom and shower curtains were dirty and had a smell to them. The curtain had a smell when it would get wet. The room curtains were dusty and stale. It was also extremely dusty behind the bedside table.
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 28. mai 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

4/10 – Dårlig

Matthew

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Room had multiple broken appliances. Missing half my shower amenities.
Bodde her 3 netter i mai 2024
Svar fra Hotel Operations den 28. mai 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

10/10 – Utmerket

Troy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s top hotel in Ac
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 28. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

8/10 – Bra

Anita

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The beds was a little too small but overall my experience was good
Bodde her 2 netter i mai 2024
Svar fra Hotel Management. den 27. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

8/10 – Bra

Donay

Reiste med en gruppe
The rooms are small and dated. Bathroom had no ventilation. The Casino itself is dark compared to other Casinos on the Boardwalk. Outside Beach Bar and The yard is Excellent. The restaurants on the upper level give small portions of food, and charge too much for a meal. I’ll rate overall experience a 3. Love Mary at the Carousel Bar.
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 26. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

10/10 – Utmerket

Mirna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Hotel Management. den 27. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

4/10 – Dårlig

Alissa

Reiste med familie
Likte ikke: Personale og service og fasiliteter
Clean and staff was not available friendly but they did their job
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 26. mai 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

8/10 – Bra

Kayla

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Dennis rooms bathroom needs cleaning properly
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 25. mai 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

2/10 – Forferdelig

Michael

Reiste med partner
Likte ikke: Renhold og fasiliteter
Bally's is a dump. The check in experience was terrible. The person at the desk burped in my face and then said "you know where to go" instead of just giving clear instructions on where my room is located. They let people sleep at the slots... I'd rather put a tent on the boardwalk.
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 25. mai 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

8/10 – Bra

Christine

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 25. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

6/10 – Grei

Alice

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Hotel staff very pleasant, slot staff not so nice. Confused why an indoor pool would be open only weekends? Gambling experience was vey poor.
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 25. mai 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

6/10 – Grei

ALICIA

Accommodations do not match the price point
Bodde her 2 netter i april 2024
Svar fra Hotel Operations den 25. mai 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

6/10 – Grei

Michelle

Furniture was out dated and chipped. Shower head needs to be clean and water drained slow.
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 25. mai 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

4/10 – Dårlig

Jeffrey

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The tower we were in was old and worn out looking.
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 25. mai 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

8/10 – Bra

Latanya

Reiste med familie
Likte ikke: Fasiliteter
It wasn’t security downstairs and homeless peolle
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 24. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

10/10 – Utmerket

Jennifer

Reiste med partner
We were able to check in early with no issues
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 24. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

8/10 – Bra

Darren

Likte: Renhold
Limited dining options.
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 24. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

10/10 – Utmerket

Reynaldo

Likte: Renhold, personale og service og fasiliteter
My flight was delayed and i arrived late, at first they here hesitant to assign me a room as they said their system was down. After a while they helped me and got me situated. They were helpful and made sure i was well.
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 24. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

10/10 – Utmerket

Ernesto

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property for the price point.
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 24. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

10/10 – Utmerket

Debra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and Respectful people working there
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 24. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

2/10 – Forferdelig

Monica og New Fairfield

Reiste med familie og små barn
Likte ikke: Renhold og fasiliteter
This is not a family friendly area at all. Strangers were approaching us on the boardwalk. Felt unsafe while there. Pool was even 21 ?? The only probably ok thing was the yard located downstairs but they can even upgrade the games.
Bodde her 2 netter i april 2024
Svar fra Hotel Operations den 22. mai 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

2/10 – Forferdelig

India

Reiste med partner, Forretningsreisende, Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is DISGUSTINGLY outdated. The bathroom was filthy with molded and rusty lighting/ faucet. The walls were peeling and the roof was flaking off from previous leaks. Although it was listed as a nonsmoking room it wreaked of cigarette smoke. I arrived late with an early departure and was EXHAUSTED. While we complained, they didn’t even respond to the complaints! I reported in person and we were offered a Dunkin’ Donuts voucher as the manager’s hands were tied with what he could do. My husband and I have stayed in the past and didn’t think twice on the stay. This was a horrible experience. Do not give them your business.
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 22. mai 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

4/10 – Dårlig

Michael og Merrick

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
In our room the closet doors were broken, the dead bolt on door just fell off from stripped screws and chairs were ripping at seams. The dresser was positioned on from My of a giant space where another bed should have been but was not. It was a 8x10 foot space behind dresser. Over all not a place I would stay again. We were in old not new tower.
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 22. mai 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

2/10 – Forferdelig

Milena

Reiste med familie
First time visiting Bally’s, the tower we stayed is the most neglected site. What an awfully experience. It’s an old and smelly tower, the room was a total disappointment . I was expecting something completely different based in the pictures posted. Unfortunately nothing good to say.
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 22. mai 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

10/10 – Utmerket

Jahira

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Close to other Casino’s
Bodde her 3 netter i mai 2024
Svar fra Hotel Management. den 28. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

10/10 – Utmerket

MaryAnne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bally’s was great just the area around the boardwalk was a little unsettling
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 28. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

6/10 – Grei

Lonny

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Did not like that there was no room service done and news towels not provided. I was unaware that this had to be a request and if there was an extra charge I would never stay here again. I paid over $300 per night. I deserved better.
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 21. mai 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience.

8/10 – Bra

Andra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like that casino is located in the same building. I enjoy the spa and the different options for dining. The shopping area is in walking distance.
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 21. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

8/10 – Bra

Jowita

Likte: Personale og service
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 22. mai 2024
Thank you for staying at Bally’s, we appreciate your feedback.

2/10 – Forferdelig

Richard

Reiste med familie
Likte: Renhold og personale og service
Do NOT rent a room in the Dennis tower! My room (382) was just above the area called The Yard—a courtyard bar with a live band. The speakers were just below my room and incredibly loud. We could not get to sleep until the band stopped playing for the night. I think any room facing the courtyard would have the same problem. Also, the thermostat did not work, no matter what it was set to and our room was extremely cold. The only way to regulate the temperature was to turn the fan off, which then made the room stuffy because of no air flow
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 21. mai 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

10/10 – Utmerket

Samantha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 21. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

8/10 – Bra

Colleen

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The cleaning staff was amazing! They always asked us what time was best to clean our room. They did an excellent job! The Dennis Tower where we stayed is dated but clean. The rooms are very spacious. Overall a very good experience.
Bodde her 6 netter i mai 2024
Svar fra Hotel Operations den 21. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

8/10 – Bra

stacy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I
Bodde her 3 netter i mai 2024
Svar fra Hotel Operations den 21. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

6/10 – Grei

Elier

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Rooms need renovations too old smells furniture out dated and old very loud music at night from club downstairs right under our room unable to sleep till 2 am. Bed not queen they are full size advertised as queen.
Bodde her 3 netter i mai 2024
Svar fra Hotel Operations den 21. mai 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

10/10 – Utmerket

William

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fair place to stay at, cheapest on the boardwalk, got our moneys worth
Bodde her 2 netter i mai 2024
Svar fra Hotel Operations den 21. mai 2024
Thank you for staying at Bally's, we appreciate your feedback.

6/10 – Grei

Tess

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Things were fine, checking in was a bit odd. The person disappeared for 5-10 minutes and then didn't give an explanation why until I asked, then gave us our room keys and didn't tell me where to go or what elevators to take but the room was good!
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 21. mai 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience.

2/10 – Forferdelig

Melodie og Durham

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I am a disabled women who relys heavily on how a property represents themselves regarding the disabled. I didnt realize their ramps were always the farthest distance away from where primary functional areas are. The website didnt say you had to go to a third party to rent a scooter or wheelchair and that you had to rent prior to when you arrive. Then all the restaurants were not conveniently located, so the decision to order room service is a must. No one told us that we wouldnt get all of the food we ordered, and when we called to ask for our money back, the person said they would have to talk with the server. Well i know that i didnt get the chicken wings, and the reference that I was lying is not customer orientated
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations den 21. mai 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

4/10 – Dårlig

William

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Check in staff was rude , unprofessional , poorly trained. They could not even check me in for the right dates or handle me paying the outstanding amount owing in cash. They charged the amount owing upon my check in on to my credit card even though I told them I wanted to pay that amount in cash first When I pointed out the error to the check in clerk and asked her to cancel the transaction , she said she could not. This error by the clerk cost me additional service fees on my card. She did not care. The clerk presented me with a form to sign. I said I I asked to speak to the Manager. The Manager came , listened to my complaint and said the transaction could not be cancelled. During my conversation with the Manager the clerk rudely walked away. The Manager was basically useless. Neither the clerk , nor the Manager apologized. My room was not cleaned the next day , nor were the towels replaced. I went down to the Front desk to raise my concerns about no fresh towels , my bed was not made nor was the room cleaned. The clerk was just as rude as the check in clerk and said they do not make the bed , or replace the towels , or clean the room during the stay. I could get fresh towels if I requested them daily. I had to pay Resort Fees even though the pool and spa were closed , not even a newspaper in the lobby and parking was a additional fee. I received nothing for my resort fees. The Resort Fees should be refunded.Casino Mens Washrooms were horrible.Nomoreroom
Bodde her 4 netter i mai 2024
Svar fra Hotel Operations den 21. mai 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.