Dear Carey, our Valued Fan,Thank you for taking the time to share your five-star experience! We're thrilled that our atmosphere set the tone for a great stay, and we look forward to welcoming you back soon for another visit.Sincerely,Derek SumpterReverb General Manager

Dear Israel,Thank you for staying with us. However, we're concerned about your experience with our check-in process and the coffee machine. Rest assured, we'll address these matters promptly to ensure a smoother experience and a more enjoyable stay in the future.Sincerely,Derek SumpterReverb General Manager

Dear Crystal, our Valued Fan,We're delighted you enjoyed your stay at Reverb By Hard Rock Downtown Atlanta! Please come see us again soon.Sincerely,Derek SumpterReverb General Manager

Dear Rebecca,Thank you for reviewing your recent stay at Reverb By Hard Rock Downtown Atlanta! We strive to ensure all our Fans have an unforgettable time with us, and we're glad that our bright relaxing accommodations and gorgeous views made your stay one to remember. It was a pleasure to welcome you here, and we are looking forward to rocking out with you again on your next visit to Atlanta!Sincerely,Derek SumpterReverb General Manager

Dear Mayela,Thank you for your kind words! We're so pleased our friendly Crew helped ensure our check-in/out process went smoothly. Please come stay at Reverb By Hard Rock Downtown Atlanta again the next time you're in town.Sincerely,Derek SumpterReverb General Manager

Dear Willie, our Valued Fan,Thank you for staying with us and for your review. We are glad your visit was great overall; however, we apologize for any miscommunication regarding RT60. Our Crew aims to provide unforgettable experiences for all of our Fans, and we are disappointed this was not the case for you. Please accept our sincere apologies, and we hope to see you again soon for a visit we know will surpass all of your expectations!Sincerely,Derek SumpterReverb General Manager

Dear Barry,Thank you for your review of Reverb By Hard Rock Downtown Atlanta. It is wonderful to hear you mention our clean, updated facilities and friendly, attentive staff. We understand the nearby construction may have been disruptive, and we apologize for any inconvenience it caused. We are happy to hear you enjoyed the convenient location near museums, attractions, and restaurants. Our crew strives to create a unique and refreshing atmosphere at Reverb, and we are glad you found it reflected throughout the hotel. We look forward to welcoming you back soon.Sincerely,Derek SumpterReverb General Manager

Dear Michael,Thank you for your wonderful feedback! We're thrilled you enjoyed our beautiful hotel and the stunning view from RT60. Providing memorable experiences for our guests is our top priority, and we're delighted to hear that we succeeded during your visit. We can't wait to welcome you back soon for another enjoyable stay and more breathtaking views.Sincerely,Derek SumpterReverb General Manager

Dear Keladia, our Valued Fan,Your wonderful compliments are a delight to read! Thank you for complimenting our clean, modern, and well-equipped accommodations. We are thrilled you were able to soak in the incredible vibe at RT60 as well. It was our pleasure to welcome you here at Reverb By Hard Rock Downtown Atlanta, and we look forward to jamming with you again in the future!Sincerely,Derek SumpterReverb General Manager

Dear Melody, our Valued Fan,Thank you for your fantastic review! We're thrilled that our Crew Member, Kenya, made your stay wonderful. We look forward to welcoming you back for another great experience.Sincerely,Derek SumpterReverb General Manager

Dear Clement,Thank you for choosing Reverb By Hard Rock Downtown Atlanta! It's always a pleasure to welcome our great Fans, and we look forward to jamming with you again soon!Sincerely,Derek SumpterReverb General Manager

Dear Kimberly,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any disappointment with the in-room amenities, and we'll take your suggestions into consideration as we continue making improvements for our great Fans. Our Crew was delighted to welcome you, and we hope to have the opportunity to provide a more unforgettable experience for you in the future.Sincerely,Derek SumpterReverb General Manager

Dear Romeo,We're delighted you enjoyed your stay at Reverb By Hard Rock Downtown Atlanta! Please come see us again soon.Sincerely,Derek SumpterReverb General Manager

Dear Blake, our Valued Fan,Thank you for your review! We're glad you enjoyed your room and the great view of the stadium. It's wonderful to hear that these elements contributed positively to your stay. We hope to welcome you back soon for another pleasant experience!Sincerely,Derek SumpterReverb General Manager

Dear Andrea,Thank you for providing your review. It is wonderful to hear that you found our rooms comfortable and our Crew friendly and accommodating. We look forward to you staying with us again in the future.Sincerely,Derek SumpterReverb General Manager

Dear Edgar,Thank you for staying with us at Reverb By Hard Rock Downtown Atlanta. We are thrilled to learn you enjoyed your stay and your return is highly anticipated.Sincerely,Derek SumpterReverb General Manager

Dear Nathanael, our Valued Fan,Thank you for taking the time to share the feedback about your stay with us at Reverb By Hard Rock Downtown Atlanta! We find it wonderful that you found the overall vibe of our atmosphere great. We agree that our Crew is amazing, and we are glad that you found their support terrific. We understand your concerns regarding the parking, and we will send them Back Stage to help us find ways to improve. It was a pleasure to host you, and our Crew looks forward to the opportunity to welcome you back.Sincerely,Derek SumpterReverb General Manager

Dear Jason, our Valued Fan,Thank you for taking the time to share feedback regarding your recent stay. We look to provide every guest with an electric time, so hearing your stay was only decent does not thrill us. We provide live entertainment upstairs on the rooftop and downstairs at Performance Zone Thursday through Sunday, so we would love to invite you back during those times to hopefully improve the feedback regarding your stay.Sincerely,Derek SumpterReverb General Manager

Dear Ayesha, Thank you for taking a moment to share your feedback. While we're happy to hear that our friendly crew was the highlight of your stay, we're sorry to hear you were disappointed with other aspects. The quality of our service is paramount, and we take your comments to heart. We will address your feedback internally so that we can reflect and improve where needed. We hope you'll consider staying with us again in the future. Sincerely,Derek SumpterReverb General Manager

Dear Juan,Thank you so much for the perfect rating and for highlighting our modern accommodations. Your feedback means the world to us, and we hope to see you again soon. Sincerely,Derek SumpterReverb General Manager

Dear Jordan,Thank you for choosing to stay with us during your recent trip. We're thrilled you enjoyed your overall visit. However, if there was anything we could have done differently to improve your experience, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back to Reverb By Hard Rock Downtown Atlanta soon.Sincerely,Derek SumpterReverb General Manager

Dear Shawanda,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back soon for another great stay at Reverb By Hard Rock Downtown Atlanta.Sincerely,Derek SumpterReverb General Manager

Dear Tammy,What a wonderful review of Reverb By Hard Rock Downtown Atlanta! Josh will be thrilled to be commended for his warm, welcoming hospitality. We're delighted you enjoyed our lively atmosphere and we look forward to your next visit.Sincerely,Derek SumpterReverb General Manager

Dear Annie,We at Reverb By Hard Rock Downtown Atlanta thank you for your review and are pleased to have been in a convenient location for your trip. It is wonderful to know you enjoyed your stay with us, and we look forward to your next visit. Sincerely,Derek SumpterReverb General Manager

Dear Kristen,Reading your review truly made our day! It's wonderful to hear we were able to deliver a positive experience, and that you appreciated our pristine and spacious accommodations and views, as well as the exceptional hospitality you received from our Crew Josh and XM during your time with us; we will be sure to pass along your kind words! We also consider it a huge compliment that we are now your hotel of choice in the area! From all of us Reverb By Hard Rock Downtown Atlanta, thank you for your lovely review, and we look forward to your return.Sincerely,Derek SumpterReverb General Manager

Dear Gerardo,We were happy to provide you with clean, convenient accommodations, and we're glad you enjoyed the view. Please come stay at Reverb By Hard Rock Downtown Atlanta again the next time you're in the area.Sincerely,Derek SumpterReverb General Manager

Dear Gordon,Thank you for staying with us during your time in Atlanta! We are delighted our hospitable Crew left a memorable impression on you, and we appreciate you mentioning our comfortable accommodations and lively RT60. Sit tight while we check Back Stage regarding the LED lights to ensure any necessary repairs are made promptly. It was truly a pleasure having you here, and we hope you return soon!Sincerely,Derek SumpterReverb General Manager

Dear Makenna,Your praise just made our day! Our comfortable beds are perfect for ending a fun, long Atlanta day, and our team is always there to make sure you're taken care of and given anything you need to make your stay that much better. We'll share your compliments, and we hope to welcome you back soon to Reverb By Hard Rock Downtown Atlanta.Sincerely,Derek SumpterReverb General Manager

Dear Christopher,It was a pleasure to welcome you as our Valued Fan, and we’re elated that you thoroughly enjoyed your stay with us. Thank you for your perfect rating, and we look forward to welcoming you and your wife back soon!Sincerely,Derek SumpterReverb General Manager

Dear Ajibola,Thank you for taking the time to provide your review of Reverb By Hard Rock Downtown Atlanta. We are delighted to hear that you were thrilled with our location and its atmosphere. Your feedback regarding a pool is appreciated as we always look to enhance the guest experience. We look forward to your next stay with us.Sincerely,Derek SumpterReverb General Manager

Dear Valued Fan, We're thrilled you enjoyed our amenities at Reverb By Hard Rock Downtown Atlanta. If you ever need anything during your stay, our Crew is here to assist you. We are looking forward to welcoming you back for another great experience!Sincerely,Derek SumpterReverb General Manager

Dear Bonnie,We appreciate you staying with us and taking the time to leave us a review. It's great to know that our friendly Crew made you feel welcome and that our location worked well for your plans. However, we apologize for any issues with the TV, and we'll follow up to ensure this gets addressed. Should you be in the area again, please consider returning to see us.Sincerely,Derek SumpterReverb General Manager

Dear Cristian, our Valued Fan,Thank you for choosing to stay with us and for taking the time to share your five-star experience! We are thrilled to hear that our location and awesome atmosphere added to the enjoyment of your visit. Our Crew looks forward to welcoming you back to Reverb By Hard Rock Downtown Atlanta very soon for another memorable stay.Sincerely,Derek SumpterReverb General Manager

Dear Denise,Thank you for sharing your experience. We're thrilled to hear that you enjoyed your stay, highlighted by the exceptional service from our Crew. Your positive feedback is greatly appreciated, and it motivates us to continue providing outstanding hospitality. We look forward to welcoming you back to Atlanta for another delightful visit!Sincerely,Derek SumpterReverb General Manager

Dear Steven,We're thrilled to hear that you enjoyed our convenient location and the cleanliness and modern decor in our rooms. It's wonderful to know that you found our property welcoming. We appreciate your positive feedback and hope to welcome you back again soon!Sincerely,Derek SumpterReverb General Manager

Dear Jessica,We are honored you chose Reverb By Hard Rock Downtown Atlanta and thrilled to know you were impressed with your stay. Our Crew truly is one of the best in the business and they will be delighted to know they helped make your stay so enjoyable. Thank you for sharing your lovely five-star review. It would be a pleasure to welcome you back on future trips to Atlanta.Sincerely,Derek SumpterReverb General Manager

Dear Tanisha,Thank you for joining us at Reverb By Hard Rock Downtown Atlanta. We trust you had a comfortable and enjoyable stay with us in downtown Atlanta. Safe travels, and come back soon. Sincerely,Derek SumpterReverb General Manager

Dear Valued Fan,Thank you for taking a moment to share your thoughts with us. It disappoints us to hear that you did not have a good experience. We welcome you to reach out to our Will-Call team so we can gather specifics and make improvements where needed.We hope that you will consider staying with us again so that we can provide you with the experience you expect and deserve.Sincerely,Derek SumpterReverb General Manager