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Anmeldelser av Best Western Plus Atlanta Airport-East

2.5 out of 5
Best Western Plus Atlanta Airport-East
301 N Central Ave, Hapeville, GA

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 412 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 272 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 130 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 95 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 93 av totalt 1002 anmeldelser." "

8,0/10

Renhold

8,2/10

Personale og service

7,4/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i desember 2019
Svar fra Deante M den 9. feb. 2020
Thank you for your rating! We hope that you will give us another chance to make your experience more than a 6. Hope to see you next time!

10/10 – Utmerket

Denise

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was my birthday and they treated me like the queen i am..i loved it
Bodde her 2 netter i mai 2024
Svar fra General Manager den 15. mai 2024
Hello Miss. Denise,Happy Birthday again, we wish you many many more goods health, fill with joy and happiness. Thank you for staying with us and we look forward in service you again.

10/10 – Utmerket

KARL

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The shuttle service as well as reception answering calls in the evenings need to be addressed. Karl and Ayana, you guys are awesome!!!!
Bodde her 3 netter i april 2024
Svar fra General Manager den 30. apr. 2024
Good morning Mr. Karl,Thank you for choosing to stay with us and for sharing your experience with us. We are working on the elevating the shuttle services as well for our guest.Have a great rest of your day.

10/10 – Utmerket

Elizabeth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The newly renovated room was beautiful, comfortable and the water pressure in the shower (8th floor) was fantastic!
Bodde her 1 natt i april 2024
Svar fra Harry den 24. apr. 2024
Thank you for taking the time to complete the survey regarding your recent stay at our property. Your feedback is invaluable to us as we strive to provide a superior experience for all our guests. By sharing what you enjoyed about your stay and any areas where we can improve, you are helping us enhance our services for your future visits and those of other guests.We sincerely appreciate your business and loyalty to our brand. Your satisfaction is our top priority, and we are committed to continuously improving to meet your expectations. We look forward to welcoming you back soon and exceeding your expectations once again.Thank you for choosing to stay with us and for sharing your feedback. Your support means the world to us.

10/10 – Utmerket

Melissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was very pleasant. The room was spacious and clean. There is an IHOP on the premisces, I would definetly recommend.
Bodde her 1 natt i april 2024
Svar fra General Manager den 15. apr. 2024
Good morning Miss. Melissa,Thank you for choosing to stay with us and for your amazing comments. We appreciate your business and look forwarding in see you soon.Have a wonderful rest of your day.

8/10 – Bra

Scott

Bodde her 1 natt i april 2024
Svar fra General Manager den 30. apr. 2024
Good afternoon Scott,Thank you for choosing to stay with us and please come again.

10/10 – Utmerket

Debbie

Bodde her 7 netter i mars 2024
Svar fra General Manager den 30. apr. 2024
Good afternoon Miss. Debbie,Thank you for choosing to stay with us and please come again, Have a great rest of your day. Best wishes,

10/10 – Utmerket

Joe og Kingfisher

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We've stayed here previously. Still a very nice facility. Excited with the new improvements. Keep uo the great work.
Bodde her 3 netter i mars 2024
Svar fra General Manager den 22. mars 2024
Good afternoon Joe,Thank you for choosing to stay with us again and we appreciate your comments. We are all excited for the renovation to be done so we can show off our new product.Please do come again whenever you are in the area again,Thank you and best wishes.Karl Fletcher

10/10 – Utmerket

Maria

Likte: Fasiliteter
Muy limpia y bonita
Bodde her 1 natt i mars 2024
Svar fra Harry den 19. mars 2024
Gracias por completar la encuesta sobre su reciente estadía en nuestra propiedad. Su negocio es muy importante para nosotros y valoramos sus comentarios. Al decirnos qué le gustó de su estadía y cómo podemos mejorar, nos está ayudando a brindarle una experiencia superior a usted y a otros huéspedes en el futuro. Esperamos que regrese y nos vea nuevamente pronto. Gracias nuevamente por tomarse el tiempo para completar la encuesta.

6/10 – Grei

Martin

Reiste med en gruppe
Likte ikke: Renhold og personale og service
Leider die Sauberkeit lässt zu wünschen
Bodde her 1 natt i februar 2024
Svar fra General Manager den 25. feb. 2024
Good morning Martin,Thank you for choosing to stay with us and for giving us your candid feedback. We are working hard to ensure that all of our guest's rooms are clean and fresh and seem that we have fall short of this and do apologize to you and hope that you can find it in your heart to give us a second chance whenever you are in Atlanta again.

10/10 – Utmerket

Douglas

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our flight was supposed to arrive in Atlanta at 7:00 PM on the night of our stay; in fact, for various reasons not attributable to us, we arrived at 3:00 AM. The hotel kept our room, and allowed us to stay until noon on the following day. Kudos.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 23. feb. 2024
Good afternoon Douglas, Thank you for your choosing to stay with us and for your wonderful comments. We are so happy you enjoyed your stay with us and to hear how the team was very accommodating to you both. Please come and visit us again whenever you are in Atlanta.

2/10 – Forferdelig

amanda

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra General Manager den 21. feb. 2024
Good afternoon Amanda,Thank you for stay with us and can you please explain what we could have done better to give you the service that make you want to return?

6/10 – Grei

Jason

Reiste med partner
Construction woke us up around 6-7am. Told front desk and they were apologetic but if we had known in advance, we could have made better accommodations
Bodde her 1 natt i februar 2024
Svar fra General Manager den 17. feb. 2024
Good morning Jason,Thank you for choosing to stay with us and we appreciate your comments. Yes, we are undergoing a renovation of our property but our start and time since last year August as always being at 9am- 5pm. The works don't get here until 8, 8:30 am.We are sorry to hear that you were woke up and hope that you will give us a second chance.

10/10 – Utmerket

Timothy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always very clean and staff is so nice
Bodde her 1 natt i februar 2024
Svar fra General Manager den 16. feb. 2024
Good morning Timothy,Thank you for choosing to stay with us and for your wonderful comments. We hope to see you again whenever you are back in town.

8/10 – Bra

Conny Harry

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Für eine Nacht ganz ok ! Leider wurde In der Zeit meines Aufenthaltes dort Umgebaut und es war sehr Laut da den ganzen Tag der Schlagbohrer zum Einsatz kam !
Bodde her 1 natt i februar 2024
Svar fra General Manager den 16. feb. 2024
Good morning Conny Harry,Thank you for choosing to stay with us and we are sorry about the noise. We are trying to get this beautiful property a new look that's why we are renovating our hotel.

10/10 – Utmerket

Stephanie A

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I love it
Bodde her 3 netter i februar 2024
Svar fra General Manager den 16. feb. 2024
Good morning Stephanie,Thank you for choosing to stay with us. Thank you for love us. Please come back and visit us again.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra General Manager den 11. feb. 2024
Good morning Michael,Thank you for your stay and for the wonderful score of 5 out of 5.Please do come again.

10/10 – Utmerket

Mayra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love it
Bodde her 3 netter i februar 2024
Svar fra General Manager den 8. feb. 2024
Good morning Mayra,Thank you and we love having you. Please come again.Best Wishes,

2/10 – Forferdelig

Yan og Rivière-du-Loup

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Apres plus de 7 jours j'attend toujours le remboursement de mon depot de garantie.
Bodde her 1 natt i januar 2024
Svar fra General Manager den 7. feb. 2024
Good morning Yan,Thank you for choosing to stay with us. We are sorry to hear that you have not received your deposit back. For international banks most of the time it takes 10-15 business days to release the hold on your credit card.Thank you again for taking the time to let us know about this matter.

8/10 – Bra

Altiea

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra General Manager den 7. feb. 2024
Good morning Altiea,Thank you.

8/10 – Bra

PJ Rene

Bodde her 1 natt i januar 2024
Svar fra General Manager den 2. feb. 2024
Thank you and come again.

10/10 – Utmerket

Karen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the room quality. Bed slept comfortable. I did not like the cleaning people knocking on my door early in the morning when my check out time was not until 11 AM. THEN they returned again and knocked just before 11 AM.
Bodde her 1 natt i januar 2024
Svar fra General Manager den 2. feb. 2024
Good morning Karen,Thank you for choosing to stay with us and for your candid comments. We will work on get a better solution in the morning so that the housekeeper do not disturb our guest.

10/10 – Utmerket

Rosa

Likte: Renhold og fasiliteter
Rooms are nice and the furniture looks amazing
Bodde her 1 natt i januar 2024
Svar fra General Manager den 2. feb. 2024
Good morning Rosa,Thank you for choosing to stay with us and for your wonderful comments.Please come again.

10/10 – Utmerket

Patricia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I didn’t give the property 5 stars because it seems to be under construction
Bodde her 1 natt i januar 2024
Svar fra General Manager den 29. jan. 2024
Good afternoon Patricia,Thank you for choosing to stay with us and for sharing your feedback. We will share your feedback with our ownership team. We are undergoing a renovation to refresh and update our rooms and property.

10/10 – Utmerket

Dinitra

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra General Manager den 29. jan. 2024
Thank you

10/10 – Utmerket

Melate

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel for the price
This hotel is amazing as always I always stay here when I overnight or briefly visiting for a night. I get friendly staff, clean room, and good breakfast. Can’t ask for more!
Bodde her 1 natt i januar 2024
Svar fra General Manager den 29. jan. 2024
Hello Melate,Thank you for choosing to stay with us. We love that you love staying. We welcome you back anytime and will our newly renovated rooms which I hope that you will enjoy.

8/10 – Bra

Herman

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good location
Bodde her 1 natt i januar 2024
Svar fra General Manager den 22. jan. 2024
Good morning Herman,Thank you for staying and we appreciate your business.

10/10 – Utmerket

Guillermo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra General Manager den 29. jan. 2024
Thank you or staying.

8/10 – Bra

LaShonda

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra General Manager den 29. jan. 2024
Thank you for choosing to stay with us.

6/10 – Grei

Cicely

Bodde her 2 netter i desember 2023
Svar fra General Manager den 31. des. 2023
Good evening Cicely,Thank you for choosing to stay with us and we hope to see you again went ever our renovations is finished and you get to see the new and improve look.Happy Holidays to you and your family.

6/10 – Grei

Dipu

Reiste med partner
Likte ikke: Personale og service
Bodde her 1 natt i desember 2023
Svar fra General Manager den 29. des. 2023
Good morning Dipu,Thank you for choosing to stay with us and Happy New Year to you.

2/10 – Forferdelig

Rick

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not so good
Not so good, tough location, guy was being thrown out upon my arrival, a little scarry.
Bodde her 1 natt i november 2023
Svar fra General Manager den 29. des. 2023
Good morning Rick,Thank you for choosing to stay with us and we are sorry to hear that your stay was not up to your expectations. We are working on improving both our service and hotel.Happy Holidays to you and your family.

10/10 – Utmerket

XAVIER

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place to be
Bodde her 1 natt i desember 2023
Svar fra Harry den 11. des. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.

10/10 – Utmerket

RANDOLPH og SAINT GEORGE

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra General Manager den 29. des. 2023
Good morning Randolph,Thank you for choosing to stay with us and we look forward to hosting you again.

10/10 – Utmerket

Jon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra General Manager den 7. feb. 2024
Thank you

2/10 – Forferdelig

Petr

Bodde her 1 natt i desember 2023
Svar fra General Manager den 8. des. 2023
Good morning Petr,Thank you for choosing to stay with us and we do apologize for the inconvenience. If possible, you can share what was terrible? Best Wishes,

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Good 👍
Bodde her 2 netter i desember 2023
Svar fra Harry den 5. des. 2023
Thank you for completing the survey regarding your recent stay at our property.

10/10 – Utmerket

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Harry den 5. des. 2023
Thank you for completing the survey regarding your recent stay at our property.

10/10 – Utmerket

Kasondra

Bodde her 1 natt i desember 2023
Svar fra General Manager den 29. des. 2023
Hello Kasondra,Thank you for choosing to stay with us and we appreciate your business. Please come and visit us again whenever you are in the area again.

8/10 – Bra

Emmanuel

Bodde her 1 natt i november 2023
Svar fra General Manager den 29. des. 2023
Good morning Emmanuel,Thank you for choosing to stay with us and we hope to see you again on your next visit.

10/10 – Utmerket

Jessie

Bodde her 1 natt i november 2023
Svar fra General Manager den 8. des. 2023
Good morning Jessie,Thank you for choosing to stay with us and for a wonderful score. We hope to see you again it or when you are back in the area.Happy Holidays to you.Best Wishes,

8/10 – Bra

LARRY

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was ok
Bodde her 3 netter i november 2023
Svar fra General Manager den 13. nov. 2023
Good morning Larry,Thank you or staying with us and what could have done to be better? We hope that you come and stay with us again.

2/10 – Forferdelig

Nathaniel

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I choose this hotel for its proximity to the airport. I was only in town for the weekend. Friday night, I called at 8:15pm for the airport shuttle, called again a hour later. The reception said she didn't get the first call. An hour and a half wasted. Leaving Monday morning, at 8:20 I ask at the front desk for a shuttle, I am told "Oh its too late the call for one at 8:30 you'll have to wait until 9" I took an Uber at my expense. Don't waste your time with this hotel. It may be a half step up from Motel 6 but who needs to the attitude.
Bodde her 2 netter i november 2023
Svar fra GM den 11. nov. 2023
Good morning Mr. Nathaniel,Thank you for choosing to stay with us and we would like to clarify something. Our shuttle runs every half hour and sometimes they might be road works, accident or just ATL traffic whenever there is a delay which we apologize for in advance. We do care about all of our guest. If you came down at 8:23am the next shuttle time would be at 9am. At check I see that we when ahead and waived the 100. 00 incidental and the early fee of 35 for you to show appreciate to you for staying.

10/10 – Utmerket

Tyson

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra General Manager den 10. nov. 2023
Good morning Mr. Tyson,Thank you for choosing to stay with us and for the wonderful score of 10 out of 10.Please do come again.

10/10 – Utmerket

John

Bodde her 2 netter i november 2023
Svar fra General Manager den 10. nov. 2023
Hello Mr. John,Thank you for staying and for that amazing score of 10 out of 10.Please do come again.

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Needed one night and it was next to the main food chains. The inside was very inviting and the room was comforting.
Bodde her 1 natt i oktober 2023
Svar fra General Manager den 10. nov. 2023
Good morning Daniel,Thank you for choosing to stay with us and for your wonderful comments. Please come again.We appreciate your business and looking forward to servicing you again.

10/10 – Utmerket

NANETTE

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra General Manager den 7. nov. 2023
Good morning Nanette,Thank you for choosing stay with us. We appreciate your business. We are grateful for the 101 out of 10 score as well.Best Wishes,

2/10 – Forferdelig

Nathaniel

Why stay at a hotel near the airport? You are on a short trip and you want quick and easy access to the airport, the pickup to an hour. When I arrived at the hotel I was told by the front desk “I don’t know why it took so long, I didn’t get the call!” It was time to leave at 8:23am fire the airport, the front desk says “ oh it’s too late to call the shuttle for 8:30 you’ll have to wait until 9:00” I will never stay at this location ever again, It’s staff couldn’t care less.
Bodde her 1 natt i november 2023
Svar fra General Manager den 7. nov. 2023
Good morning Mr. Nathaniel,Thank you for choosing to stay with us and we would like to clarify something. Our shuttle runs every half hour and sometimes they might be road works, accident or just ATL traffic whenever there is a delay which we apologize for in advance. We do care about all of our guest. If you came down at 8:23am the next shuttle time would be at 9am. At check I see that we when ahead and waived the 100. 00 incidental and the early fee of 35 for you to show appreciate to you for staying.

6/10 – Grei

Ben

Bodde her 1 natt i november 2023
Svar fra Harry den 5. nov. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Utmerket

Anthony

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i oktober 2023
Svar fra Harry den 31. okt. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.