Dear Kimmi, Thank you for choosing Aloft Atlanta Downtown! We're thrilled to hear that overall you enjoyed your time with us. Your feedback regarding the room issues and check-in process is invaluable, and we'll address these internally. Thank you again, and we hope to have the opportunity to welcome you back very soon.Bobby ClarkGeneral Manager

Dear EUDER, Thank you for choosing Aloft Atlanta Downtown. We were pleased that we exceeded your expectations during your visit to the city. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Bobby ClarkGeneral Manager

Dear Tia, We're thrilled to hear about your enjoyable stay at Aloft Atlanta Downtown! It's great to know that our early check-in option and convenient location added to your experience. Thank you for choosing us, and we look forward to welcoming you back soon!Bobby ClarkGeneral Manager

Dear James, Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know that we exceeded your expectations. We look forward to welcoming you back to the Aloft Atlanta Downtown!Bobby ClarkGeneral Manager

Dear Carmen, Thank you for providing feedback on your recent stay. We appreciate your kind words about our front desk staff but apologize for the lapses in housekeeping service. Your experience does not meet our standards, and we're sorry for the inconvenience caused. Rest assured, we will address these issues internally to ensure improvements. We value your input and hope for the opportunity to welcome you back for a more seamless and enjoyable visit in the future.Bobby ClarkGeneral Manager

Dear Vicente, Thank you for your review. We apologize for any confusion regarding our parking charges. Our website transparently lists all additional fees to ensure guests are fully informed before booking. It is essential to us that every part of your stay is exceptional; therefore, we are very sorry for any misunderstanding. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve. Bobby ClarkGeneral Manager

Dear Cindy, We are flattered by your generous review of Aloft Atlanta Downtown! Thank you for recognizing the outstanding service and convenient location we provide. It was a pleasure to host you, and we look forward to welcoming you back for another excellent stay in the future!Bobby ClarkGeneral Manager

Dear Katherine, Thank you for reviewing our hotel. We sincerely apologize for the issues you encountered during your visit. Your feedback regarding the room's condition, service, amenities, and billing issues is deeply concerning. We appreciate you for bringing this to our attention and are grateful for your patience. Your experience does not reflect our standards, and we're committed to ensuring every guest has a pleasant stay. We value your comments and hope you will consider giving us another chance the next time your travels bring you this way.Bobby ClarkGeneral Manager

Dear Katarzyna, Thank you for sharing your feedback with us. We're glad our property met your expectations overall. However, we apologize for any issues you experienced with the cleaning service. Your comfort and satisfaction are important to us, and we will address this matter with our housekeeping team to ensure a higher standard of cleanliness for our guests. We appreciate your insight and hope to welcome you back for an improved visit. Bobby ClarkGeneral Manager

Dear Jorge, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Aloft Atlanta Downtown, and we look forward to your next stay.Bobby ClarkGeneral Manager

Dear Justin, Thank you for sharing your feedback! We're glad to hear that you enjoyed your stay overall. While we understand your preference for larger rooms, we hope you found our accommodations comfortable and well-appointed. Our team is always here to assist in finding the perfect room for your needs during your next visit. We appreciate your support, and we hope you revisit it soon.Bobby ClarkGeneral Manager

Dear Oscar, Thank you for the excellent review of your stay at Aloft Atlanta Downtown. We are happy our location was convenient for your visit to our city's many attractions, especially the Aquarium, State Farm Arena, and the train station. We hope we will be the first hotel you think of whenever your travels bring you to the area!Bobby ClarkGeneral Manager

Dear EB, Thank you for sharing your review and the details surrounding your recent stay. Our team's priority is making sure that every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. We appreciate you sharing these details and are very grateful for your patience. We hope you will consider giving us another chance to provide you with the stay you deserve.Bobby ClarkGeneral Manager

Dear Sheryl, We apologize for your disappointing experience with our front desk associates during your stay. Providing courteous and authentic friendly service to our guests is our ultimate goal; however, we regret that we failed to show this to you. Please be assured we are meeting with our staff members to discuss this situation and ensure our guests are warmly welcomed upon arrival and treated courteously and respectfully. We have also taken note of the issues you encountered in your room, and we will address them and ensure a better experience in the future. Thank you for bringing them to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay. Bobby ClarkGeneral Manager

Dear Corey, Thank you for sharing your outstanding rating with us. We are happy you had such a lovely stay at Aloft Atlanta Downtown. It was a pleasure having you as our guest, and we hope to see you again on your next visit to Atlanta.Bobby ClarkGeneral Manager

Dear Stacy, Thank you for choosing Aloft Atlanta Downtown and for your kind rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Bobby ClarkGeneral Manager

Dear Tijana, Thank you for choosing Aloft Atlanta Downtown and for your excellent review. We're delighted that you found our check-in process easy and that you appreciated our clean accommodations. Providing a seamless and comfortable stay is our goal, and we're pleased that we could exceed your expectations. We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back to Atlanta.Bobby ClarkGeneral Manager

Dear Robert, Thank you for your kind words! We are delighted you had a positive experience with our check-in service. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Aloft Atlanta Downtown.Bobby ClarkGeneral Manager

Dear Terrineka, Thank you for choosing to stay at our hotel and taking the time to leave your rating. We hope you will accept our apologies for any issues you experienced, and we would welcome another opportunity to provide you with a much-improved stay.Bobby ClarkGeneral Manager

Dear Kim, We are happy you had such an excellent experience at Aloft Atlanta Downtown. Thank you for sharing your comments! Our convenient location in the heart of downtown is a guest favorite, and we are happy it worked well for you. We appreciate you letting us know we exceeded your expectations with comfortable accommodations, a bar, and devoted associates, and we are pleased you loved the vibe of our hotel. We hope your travels bring you back to Atlanta soon for another visit with us.Bobby ClarkGeneral Manager

Thank you for sharing your experience with us. We are happy that you had a great time. Come again.

Dear Leslie, Thank you for your excellent rating. We are thrilled we exceeded your expectations for a fantastic stay at Aloft Atlanta Downtown. We hope to have the pleasure of doing so again on your next visit to Atlanta.William Fennelly - General Manager

Thank you for your review. We are happy we met all your expectations

Dear razvan, Thank you for sharing your experience with us. While we're pleased you found our rooms clean and the proximity to attractions convenient, we sincerely apologize for any frustration caused by the parking situation and the perceived overpricing. Your comments are valuable, and we assure you that we will address these concerns to improve the overall guest experience. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.William Fennelly - General Manager

Dear Charmel, We sincerely apologize for the multiple inconveniences you faced during your stay with us. It deeply concerns us that our housekeeping services fell short of expectations, and we will address this to ensure a more thorough and consistent experience for our guests. We also apologize for the inconvenience with the ice availability and the limited food options. Your feedback is invaluable, and we are taking steps to improve these aspects of our service. On a positive note, we're pleased to read that our associate Nahvah B. had a positive impact on your stay with her helpfulness and friendly attitude. We appreciate your understanding, and we would love the opportunity to welcome you back for a more enjoyable and seamless experience.William Fennelly - General Manager

Thank you for taking the time to share your feedback. We apologize for the noise in the morning and will address this with our team. We continue to strive to make improvements so our guests enjoy their stays.

Thank you for sharing your feedback. We appreciate the issues you brought to our attention and will address them immediately. We hope we can show you our improvement during your next stay.

Dear Marlon, Thank you for your excellent feedback. At Aloft Atlanta Downtown, we take pride in delivering exceptional service to all our guests, and we are thrilled to read that you had a delightful experience. Team members like James are a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your stay. It was a pleasure hosting your visit, and we hope to welcome you again soon.William Fennelly - General Manager

Thank you for taking the time to review your stay. We are happy that you had a good time, but did not quite meet all your expectations. We hope you will give us another chance to show you how we provide a stay worthwhile.

Dear Nicholas, Thank you for staying with Aloft Atlanta Downtown and for taking the time to share your positive experience with us. We are delighted to read that you enjoyed your stay and that you loved our newly renovated accommodation. It's also great to know that our spacious rooms, lobby, and ample parking meet your expectations. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are pleased to know that we succeeded in making your stay perfect. Moreover, we are thrilled to read that you have already decided to stay with us again, and we look forward to hosting you again.William Fennelly - General Manager

Dear Yanaisy, Thank you for staying with us and sharing your review. We are glad you enjoyed your stay and appreciate your kind words about our team's gracious hospitality. Your compliments are both rewarding and encouraging, and we will share this with the team to let them know their efforts are appreciated. On behalf of all of us at Aloft Atlanta Downtown, the pleasure was ours, and we look forward to welcoming you back!William Fennelly - General Manager

Dear kevin, Thank you for your loyalty and for choosing to stay with Aloft Atlanta Downtown again! We appreciate your feedback and are delighted to know that you always enjoy your time with us. Our team is dedicated to ensuring a positive and comfortable experience for our guests, and we look forward to welcoming you back on your future visits. William Fennelly - General Manager

Thank you for taking the time to review your stay. We are sorry we did not meet all your expectations but that you still had a good time. We look forward to seeing you again.

Thank you for taking the time to review your stay. We are happy that you enjoyed your time with us and we look forward to seeing you again.

Dear Amber, Thank you for appreciating our convenient location and friendly associates during your stay. We follow the most rigorous industry standards and make every effort to provide clean and well-maintained accommodations for every guest. Therefore, we sincerely apologize for the issues you encountered while with us. We apologize for not meeting your expectations with the value you paid, and we will address these concerns with our respective teams for further improvements. We appreciate you informing us as we continually strive to improve our services. We hope you will consider revisiting us so we can make it up to you and regain your trust in our hotel.William Fennelly - General Manager

Dear Diane, Thank you for choosing Aloft Atlanta Downtown and for the kind review. Our ideal location, steps away from Centennial Olympic Park, provides our guests with an effortless way to enjoy all that downtown Atlanta has to offer. We also appreciate you mentioning us of great value, and we hope to welcome you again soon.William Fennelly - General Manager

Thank you for taking the time to review your stay and for personally recognizing a member of our team. We are glad you enjoyed your stay and hope to see you again.

Thank you for taking the time to review your stay. We are happy we met your expectations and look forward to seeing you again.

We are sorry about the issues you had regarding your room keys. This is not our normal standard of operation. Due to a sell out night, we understand the inability to move you to a more suitable room. It is our intention to make every stay enjoyable. We hope you will give us another chance to show you how we shine.