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Anmeldelser av AC Hotel by Marriott Atlanta Midtown

4 out of 5
AC Hotel by Marriott Atlanta Midtown
53 14th Street NE, Atlanta, GA

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 237 av totalt 341 anmeldelser." "
Rangering på 8 − Bra. 63 av totalt 341 anmeldelser." "
Rangering på 6 − Grei. 23 av totalt 341 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 341 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 341 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Sheree

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The view of the city was awesome!!
Bodde her 1 natt i januar 2024

6/10 – Grei

Saphire

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The Internet wasn’t working when you first came in. The Shower spray was spewing water everywhere.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Mellyssa

Bodde her 3 netter i april 2024

10/10 – Utmerket

Greatha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms were very clean Staff was very informative and pleasant Wish you served free breakfast
Bodde her 2 netter i april 2024

10/10 – Utmerket

Randall

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Tiffany

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The AC hotel was amazing! From the moment I walked in, the staff was incredibly welcoming and accommodating. Every staff member I interacted with was kind, pleasant, and helpful. They always had smiles on their faces and were willing to assist me with whatever I needed. The room was immaculate, and the beds were very comfortable, which is rare for me to experience in hotels. Even the housekeeping staff were friendly and pleasant in the hallways. I was so satisfied with my stay that I decided to become a Bonvoy member, as I plan on returning to the same hotel in the next few months. Although I didn't get their names, I wish I had, so that I could acknowledge the amazing staff who made my stay so enjoyable.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Reginald

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful staff
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Cheyenne A

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel! Will definitely return again for a staycation or an event happening in the city.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Anne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love AC properties. They are modern and easy-designed for travelers. Great breakfast if you want it. I paid much more for Westin and had to buy my morning coffee.

4/10 – Dårlig

Stephanie

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Cole at the front desk was not a pleasure to work with.
Bodde her 2 netter i februar 2024

6/10 – Grei

Jason

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not a bad stay, just a couple of issues.
Upon arrival, after 3 pm, our room was not ready. We were there to attend an event nearby, and it was important to my wife and daughters to have time to get dressed and ready for this event. Our room was ready after 4pm which made this stressful and rushed. After the event, I tried to have food ready for them and not only waited over an hour at the rooftop bar for our food, but was repeatedly updated that this or that food that I had ordered was out. Eventually, I ordered two flatbreads(that had not chicken because it was out), one order of sliders and an order of steak bites...once in our room, we had two flatbreads and sliders and no steak bites...so, needless to say not impressed with food service. The saving grace of this visit was the staff. Firstly, at the front desk, Cornelius was fantastic. He was friendly and caring and took good care of us. The food and beverage manager, who we did not bog down with our complaints about the bar, happened to be passing by when we had a parking issue and was a big help and super friendly and professional. The bartender was also nice and professional despite the food availability issues. The hotel is nice and clean, our room was good and location convenient. Just needed more urgency on the room being ready and the food service..
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Amy

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Happy with our stay. We enjoy walking and everything we wanted to do was walkable. Even if something was far... the ease of walking through the surrounding neighborhoods was enjoyable. Whole Foods was just down the street and plenty of places to eat were available near by. Staff at check in and check out were friendly and easy to talk to. Would stay again. I only have 2 complaints. 1. AC/heat worked well.... but very loud when it kicked on in room 835. Difficult to sleep soundly when you are waking up everytime. 2. No hot water in the morning to shower. Hot water was supposedly out throughout the hotel. We were offered complimentary breakfast to make it right. We asked for free parking instead and that was honored. Overall, happy with our experience.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Megan

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Russell

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great people
Bodde her 1 natt i februar 2024

8/10 – Bra

Brent

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel, disappointing stay.
This was a solo trip to get away and recharge. Overall disappointed with the hotel from what I had expected. Half the bar food menu was unavailable, the room temp was all over the place, the lobby was frigid at all times, and the front desk couldn’t have cared less when I mentioned my disappointment with my stay. Zero apologies and all excuses.
Bodde her 1 natt i januar 2024

8/10 – Bra

Shaheena

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

6/10 – Grei

Gary

Reiste med partner
Likte: Renhold
The construction quality is poor.. materials very cheap cheap. Very little thought went into simple details...ie, location of electric outlet for coffee maker. Great location salvaged to stay.
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Maria

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Nichola

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Definitely will go back👍
Wonderful great stay excellent experience! Great locations
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Christopher

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was impeccable!
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Robert

Bodde her 2 netter i desember 2023
Svar fra AC Front Desk den 10. des. 2023
Thanks for staying with us!

8/10 – Bra

Teresa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 2 netter i desember 2023
Svar fra AC Front Desk den 10. des. 2023
Thanks for staying with us!

10/10 – Utmerket

Tom

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel.
Bodde her 1 natt i desember 2023
Svar fra AC Front Desk den 10. des. 2023
Thanks for staying with us!

8/10 – Bra

Nitosha

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Antonia

Reiste med en gruppe
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra AC Front Desk den 28. nov. 2023
Thanks for staying with us!

10/10 – Utmerket

Giannina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Front Desk Agents den 18. nov. 2023
Thanks for staying with us!

10/10 – Utmerket

Elisabeth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great experience, nice rooms.
Bodde her 1 natt i november 2023
Svar fra AC Front Desk den 20. nov. 2023
Thanks for staying with us!

10/10 – Utmerket

Sandra

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i oktober 2023
Svar fra AC Front Desk Agents den 4. nov. 2023
Thanks for staying with us!

10/10 – Utmerket

Rhonda

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was very nice. Room is spacious & cozy! Staff very attentive.
Bodde her 1 natt i oktober 2023
Svar fra AC Hotel Front Desk den 23. okt. 2023
Thanks for staying with us!

10/10 – Utmerket

Carlos J

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely Staff
Lovely staff. Beautiful rooms. Confusing layout of the hotel and different areas to the point that staff were also a little confused. Great location!!!
Bodde her 1 natt i oktober 2023
Svar fra AC Hotel Midtown den 19. okt. 2023
Thanks for staying with us!

10/10 – Utmerket

Barbara

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff and facility
Bodde her 1 natt i oktober 2023
Svar fra AC Hotel Front Desk den 14. okt. 2023
Thanks for staying with us!

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra AC Front Desk Agent den 26. sep. 2023
Thank you for staying with us!

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property! Clean and comfortable rooms.
Bodde her 1 natt i september 2023
Svar fra AC Front Desk den 25. sep. 2023
thanks for staying with us!

2/10 – Forferdelig

Edward

Bodde her 2 netter i september 2023
Svar fra AC Hotel Front Desk Agent den 26. sep. 2023
Thanks for staying with us!

10/10 – Utmerket

Rachel

Bodde her 1 natt i september 2023
Svar fra AC Front Desk den 15. okt. 2023
Thanks for staying with us!

6/10 – Grei

You Kyung

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The AC sound was too laud oto the extent to disrupt sleeping .
Bodde her 2 netter i september 2023
Svar fra Front Desk Agent den 25. sep. 2023
Thank you for your feedback and I do apologize for the loud issue from the rooftop lounge. Thank you again for choosing to stay with us.

10/10 – Utmerket

Emily

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very Happy with AC Hotel Midtown
AC Hotel Midtown was wonderful. We stayed there for the Music Midtown festival so it's a pretty chaotic weekend. Even though the hotel was full and there were a lot of people coming and going, all of the staff were exceptional and took very good care of us. The premises and rooms were well kept and very clean. The hotel has added security measures so only hotel guests, with a key, can access the floors with rooms.
Bodde her 2 netter i september 2023
Svar fra AC Front Desk den 18. sep. 2023
Thank you for your kind words, hope to see you next year!

10/10 – Utmerket

Samantha

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful, clean, walkable and friendly staff
The hotel is beautiful! Check in was incredibly easy, didn’t take more than 5 minutes. The staff were all really kind and helpful. The location is close to tons of restaurants and shops so definitely a walkable hotel. Parking was close in the garage next to the hotel and felt really safe. The room was very clean, modern and comfortable. Definitely would stay here again!
Bodde her 1 natt i september 2023
Svar fra AC Front Desk den 18. sep. 2023
Thanks for staying with us and hope to see you next year!

10/10 – Utmerket

Randy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good hotel to stay at midtown Atlanta
Bodde her 2 netter i september 2023
Svar fra AC Front Desk den 5. sep. 2023
Thanks for staying with us

10/10 – Utmerket

Ariel

Bodde her 2 netter i september 2023
Svar fra AC Front Desk den 5. sep. 2023
Thanks for staying with us

10/10 – Utmerket

Manuel og Lithia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The lady for check in wasn’t that friendly, later at check out was much better, maybe she ha a bad day. Hotel was clean quiet. Breakfast was great. Many good restaurants around the hotel. Parking was easy . This is our second time at this hotel and pretty sure we’ll be back
Bodde her 3 netter i august 2023
Svar fra AC Hotel den 21. aug. 2023
Thanks for staying with us!

8/10 – Bra

shondale

Bodde her 1 natt i august 2023
Svar fra AC Front Desk Agents den 15. aug. 2023
Thanks for staying with us!

4/10 – Dårlig

Robbin

Forretningsreisende, Reiste med familie
Likte ikke: Personale og service
Front office staff unfriendly. All rooms are faced towards the pool where they play loud music all day. A cleaning manager wakes you up at 9 to ask when you leave the room. No do not disturb card in the room. There are better hotels for this amount of money in the area
Bodde her 1 natt i august 2023
Svar fra AC Front Desk Management den 12. aug. 2023
Thanks for letting us know about your stay. I do want to apologize for any inconvenience. I will share this review with my leadership team so this will not happen again. Thanks again for staying with us

8/10 – Bra

Marcus

Likte: Renhold, personale og service og romkomfort
Beautiful Hotel
Great location. Not far from food options and Atlantic station. This hotel is beautiful and looks new. The hotel smells so good when you enter. Check-in was a disaster! I arrived @ 3:45pm and didn’t a room till after 5pm. Housekeeping didn’t have the rooms clean. I requested be on the side with the view/music and there were no rooms ready. I was given a room for hearing impaired with a horrible view,but I asked to be moved. Housekeeping keep pushing the wait time! I expressed to the lady at the front of check-in is @3pm and it was a Saturday then the rooms should be cleaned and ready! There was hair on my bed cover and in the bathroom. My toilet was making this leaking noise the entire night🙄. And one side of the shower door didn’t close. I didn’t tell the front desk until check-out bc it took forever to get that room. When I told the guy(light skin with glass and hair) at the front desk he seemed uninterested. He also had a slick mouth. I don’t think that’s the job for him bc the day of check-in he walking around cursing to himself complaining about his job! The lady that checked me in Shawnta( dark skin with glasses), she was was very professional and did go out her way to try to accommodate us; Housekeeping dropped the ball. Oh! The rooftop and pool was a whole vibe. I would recommend this hotel and I will be returning. Housekeeping has to do better!
Bodde her 1 natt i august 2023
Svar fra AC Hotel Management Team den 7. aug. 2023
Thank you for choosing is and for taking the time to share your review. Based on the ratings we earned from you we failed to meet your expectations as well as our own. We will continue to work with our team to improve the quality of the operations and the service we deliver.

10/10 – Utmerket

Michael og Canton

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel in a great location; convenient to dining options. Room was very clean and spacious. Only disappointment was the Rooftop and Lobby Bar. The Lobby Bar closed at 7:00 on a Saturday night... The Rooftop Bar was way too noisy with the music blasting. We were looking forward to having a drink until we got there and couldn't hold a conversation because music was so loud. The Lobby Bar would have been perfect....quiet and relaxing, but it was closed.
Bodde her 1 natt i juli 2023
Svar fra AC Hotel den 10. juli 2023
Thanks for staying with us, sorry about the AC Lounge being closed

8/10 – Bra

David

Likte: Renhold og personale og service
Property was good would have been great but upon arrival the water wasn’t working and I was due at a conference. So I wasn’t able to shower. The hotel offered no resolution or comp for the big inconvenience.
Bodde her 2 netter i juli 2023
Svar fra AC Front Desk den 10. juli 2023
Good Evening I do want to apologize for your inconvenience on that day. Please contact the hotel so we can help resolve this issue. Thanks again for staying with us

10/10 – Utmerket

Nancy

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel lobby was airy and bright and smelled Devine! The rooms were really large and the rooftop bar was so much fun, great music, chill vibe and the food and cocktails were delicious!
Bodde her 3 netter i juni 2023
Svar fra AC Front Desk den 8. juli 2023
Thanks for staying with us!

6/10 – Grei

danielle

Water pressure was low and they told me that i have to call to turn it up so how can i call while I’m taking a shower Was not told parking is not free
Bodde her 1 natt i juli 2023
Svar fra Tracy den 5. juli 2023
Thank you again for letting us know about the water pressure in your room. Please come back and visit us soon

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay Tracy too care of my wife and I she was the ultimate professional I would stay at the hotel again just for the service she gave us. Great recommendation, very courteous.
Bodde her 2 netter i juli 2023
Svar fra Tracy den 5. juli 2023
It was my pleasure and thanks again for staying with us