Hoteller i Ashville

«The little water park was so much fun!»

«We love the location!»

«I was in the lobby at about 1a sat night/sun morning with a fully paid expedia reservation; no one was at front desk, there was a # to call, Kelly; spoke to her , was very rude said she was not on the property and can’t help me, said expedia is terrible and they “overbooked”; I said that is generally a good problem? she took offense and threatened to call the police to remove me from the premises and hung up. Ouch!! Not a good look, this new to be reported to higher levels. Happy to discuss ...

«Bed bugs»

«Breakfast was wholesome and delicious with many offerings. The oatmeal was particularly good. Shout out to the breakfast area attendant, Katrina, who was very gracious and welcoming! The parking area was convenient, safe and well lit. The room was clean and comfortable.»

«Wow. A time capsule of the 19th century.»

«Clean room. Friendly / helpful staff.»

«The jet tub took at least a half hour to fill to where the jets kicked in, however the water never got above lukewarm! It took 5-10 minutes for the sink hot water to only get lukewarm! This was unacceptable, we couldn’t even take a shower in lukewarm water! There were communication issues with Expedia and The Hazeltine Owner, not responding to our messages.»

«Quiet, comfortable, convenient, and affordable.»

«Check in was great, the staff was friendly and professional! The room was clean and a great space to relax.»

«Clean room»

«Pros : Close to highway, nice park close, Sound structure (tornado warnings) felt safe. Cons: * Poor security (anyone could walk in any exterior door) * LVT floor decent but needs mopped regularly * Wood furniture is deteriorating * Please clean windows inside * Stayed 4 days / 3 nights... no one ever emptied trash, brought new bath towels, or changed sheets. * Gym, ha ha ha. I think 5 pieces of equipment older than me (68) ...

«This is a beautiful property. The rooms are spacious with a gorgeous view of the lake. They have coffee stations on every floor which is very convenient. The staff were all very friendly and helpful.»

«Room was fairly clean for most part, but there were gnats, fruit flies, and house flies in the room on arrival, and a prior occupant's food left in the minifridge, and a piece of food scrap behind the TV stand. Parking was good/close. Fitness room was convenient. Front desk staff was attentive and helpful. Elevator was broken throughout stay, so had to take stairs which only go to outside entrances/exits -- so had to go outside and then back in another door to get to the lobby.»

«My kids and I have a wonderful time every time we stay. Thank you for making it memorable.»