Hoteller i Arden

«Easy parking, staff okay, room is basically clean, breakfast is so so, coffee is not that good.»

«We will never stay at this hotel again. We recieved two complaints about being loud and stomping. One was about 10 minutes after we arrived. We were in no way doing any of the things they said we did. We had barely got our stuff set down. We also recieved another call at 6 in the am saying they got two more calls complaining on us. We should have never received a call at 6 in the morning. My daughter was still asleep, and the phone call woke her up.»

«We loved our room which was very comfortable, charming and had various amenities to make our stay enjoyable. We appreciated the mini-fridge and coffee maker in the room as well as access to the full kitchen next door with a variety of foods and equipment to use for breakfast or anytime. Parking was easy and very safe. Lighting on the property was very good. Sabrina, who lives on site, showed us to our room and gave us a brief tour of the grounds. She was available for anything although we ...

«The check-in went well, except that we were surprised by the additional $50 fee for "incidentals." This wasn't on the original reservation and, contrary to what the employee said during check-in, we were charged that fee and it wasn't refunded to our account for a few days. The room was clean, but it had a damp feel to it, which was also a bit concerning.»

«Pillows and mattress are from the 19th century. Bed cover did not fit properly and the bed skirt was not properly fitted to bed»

«It smelled down the hallways»

«We had a hard time getting checked in, it took over an hour due to some system error they were having. After that the stay was pleasant.»

«No clean towels and no room cleaning during my two night stay. 2 story with No elevators. Only outside stairs.»

«We didn’t didn’t even check in, the place looked like a dump from the outside. I couldn't get a refund because it was booked through expedia (lesson learned).»

«The pool was empty and the kids were very disappointed. Next, the two rooms we booked and paid for weeks ago were not what the hotel had when we got there. They had us in rooms with one king bed and a pull out couch. Not what we paid for. They finally found us the last 2 queen room but we had to use the king/couch for the other room. Not a very good night sleep on a pull out lumpy couch. The pancake maker was not working at breakfast. I went to the front desk and ask about it. Turns out ...

«This property is a motel, not a hotel. The bathroom and shower contained visible mold, including black mold. The bed linens were worn and yellowed, and the lack of sheer curtains required the blackout shades to remain closed at all times for privacy. The entry door had a large gap with no weatherstripping, allowing insects into the room. Basic conveniences were lacking, including bedside outlets on one side of the bed and an in-room safe. The closet door could not fully open because it was ...

«House was cute and clean! »

«Very hospitable!!! I was here for a family emergency and the manager was able to accommodate my family with a flat rate that was reasonable and staff was very friendly!! Breakfast if very good here too!!»

«Kool»

«The staff who served us were mostly helpful, the room was large enough to accommodate us and our two dogs, and the bed was comfortable. Other than that, we were not happy. The supplies furnished to our room were less than minimal, and our room was never serviced during our 3-day stay even though I specifically asked for it to be serviced. I had to request supplies like coffee, cups, and shampoo from the reception desk. The room was poorly maintained, too. The sink faucet was not firmly attached ...