Hoteller i Arcola

«Love staying at this location»

«Checking went without any issues, Staff was nice. The room was satisfactory, clean and ready. nice to have a mini fridge for leftovers from dinner, but unfortunately the microwave did not work. Thankfully the AC worked. We checked in late and only stayed for one night, so it was fine. We didn't even turn on the TV to see if it worked LOL, (too tired). I was looking forward to the swimming pool, but it was closed. By the looks of it it has seen better days. Breakfast was good, but ran out of ...

«Great place to stay!»

«Owners are very nice and take pride in their hotel and it shows!»

«Brand new property very clean extremely helpful front desk staff. My only knock was a lot of housekeeping staff smoked outside property and the smell carried with them into hotel.»

«The place was fantastic and just what I was looking for. The room was excellent, clean, comfortable. The host was great! Breakfast was delicious! »

«I just want to note some things about the room. The bathroom smelled like mildew upon arrival. There is a hole in the wall on the wall behind the room door. A piece of the front door is missing when entering the room. There was something red in the wall to the right upon entering the door. The bathroom floor and lower wall has lots of wear and tear. Nice size spider web on the wall next to my bed. For 1 night at $190 I would expect a better experience. I’ve been in communication with staff and ...

«Very clean friendly staff, plenty parking.stores and resturants near by »

«The breakfast was good! The outside area and parking lot need some attention! Staff was very friendly!»

«Breakfast was great,place was clean and staff were friendly!»

«The shower soap, shampoo needed refilled. The hand soap at the sink needed refilled. Toilet paper was running low.»

«We chose it for location more than anything. Just a one night stay. No frills just a place to stay where we needed to be»

«When we checked in there was no one at the desk which required us to wait for several minutes. The bed frame had a piece of it sticking out the side on which my wife cut her leg. The breakfast wasn’t bad, however all they had to drink was coffee or hot tea. They had cereal which meant there had to be milk somewhere. It took a trip to the front desk to ask about it. The desk attendant went to get someone from the kitchen staff who finally brought out a few cartons of milk. The hotel wasn’t bad ...

«Rooms are fine, brekfast is very basic»

«Staff was amazing! Bummed the hot tub was out of order.»

«The ,toilet didn't work properly. There was hair on the shower walls from the last guest that I had to rinse away. The HVAC unit was abundantly noisy. Bed was comfortable but I got a terrible nights sleep. Soap bar was the size of a half dollar. You couldn't get any lather on my wash cloth. All in all, not what I expected.»

«This place was horrible last minute all other Hotels were booked! Me and son stayed here room smelled as if it was cleaned with old towels dirty mop, towels were dirty, room smelled of Marijuana. Never again.»

«Very affordable»

«The staff was very helpful and welcoming. They had fresh cookies at the front desk at check-in and check-out. The desk agents were very knowledgeable about the state finals we were in town for. And I forgot my pillow when I checked out, but my son was still down there with his team, and they were very accommodating to make sure the pillow was available for him to pick up at the front desk. And they allowed me a late check out. Wonderful complimentary breakfast of biscuits gravy, eggs, sausage, ...

«Pool was closed due to leaks, and we couldn't check in even a minute before 3. Staff was short on customer service skills.»