Hoteller i Arcola

«Love staying at this location»

«Front desk was mostly absent. Had to ring a bell but the person was polite and helpful. Room locations were not good. Overall will not stay again.»

«We enjoyed our stay. Peaceful. We didn't hear any other guests and thought we were the only ones there until we saw a couple in the central area. Little extras were nice (candy, snacks, water, coffee). Did not see any staff after our initial check-in but they were very helpful when we arrived.»

«The property was convenient to everything we needed to do during our stay. But, the door to the room would not shut on its own or open without a big push to get it past its strike plate. The exercise room was locked and not available the evening I wanted to use it. Staff said it was locked by accident but no one was available to get it unlocked until after 10 that night. The men’s restroom on first floor by breakfast area was out of order. In general, the place could use a lot of repair and ...

«Beds were terrible. No refrigerators or microwaves in rooms.»

«Great service!»

«We were using a walker as one surgery was recent. We were placed in the second floor without an elevator in the building.»

«The carpet was very stained and worn. The tv lost the satellite connection. The front desk had no ability to print statements upon checkout. The pool was out of service until further notice.»

«Staff was amazing! Bummed the hot tub was out of order.»

« Place needs repair. Stairs are dangerous especially the hole in the concrete on the top.plateform. the rooms furniture is dirty and beyond wear. The bathroom was dirty. Parking was plentiful. »

«The breakfast was good! The outside area and parking lot need some attention! Staff was very friendly!»

«We chose it for location more than anything. Just a one night stay. No frills just a place to stay where we needed to be»

«Very clean friendly staff, plenty parking.stores and resturants near by »

«The ,toilet didn't work properly. There was hair on the shower walls from the last guest that I had to rinse away. The HVAC unit was abundantly noisy. Bed was comfortable but I got a terrible nights sleep. Soap bar was the size of a half dollar. You couldn't get any lather on my wash cloth. All in all, not what I expected.»

«Rooms are fine, brekfast is very basic»

«The place was fantastic and just what I was looking for. The room was excellent, clean, comfortable. The host was great! Breakfast was delicious! »

«Really enjoyed my stay at Fairfield in Mattoon. Thank you for having us with a helpful and friendly staff. Very clean and inviting Hotel.»

«Breakfast was great,place was clean and staff were friendly!»

«Wasn’t the cleanest . No live ones but found way too many dead roaches »