Hoteller i Arcanum

«Checked in after mid night. I booked a double queen room. Front staff initially not present, but showed up. He said another staff member overbooked those rooms, so he could only offer a king bed room. I had no options late at night, and cancellation policy so we took it. Not a huge deal in that case due to it being late and only 2 of us, but essentially Expedia reservation type was not honored by the staff. No credit card or DL needed at check in so it was fast. Didn't see an elevator, so used ...

«Lekkend plafond op de kamer, outdated furniture, ontbijt met nauwelijks keuze»

«Clean and great for price. Felt very safe, comfortable bed. One staff member was rude not only to guests but also her coworkers.»

«Good experience»

«Hotel was nice in a nice area staff was very nice and helpful»

«The room was small and basic, but comfortable bed and lovely grounds. Reasonable rate for our dog.»

«very nice»

«staff was very helpful & polite. my dog was allied there. other than highway noise it was a quiet place.»

«Clean, convenient, and friendly»

«The rooms were clean and the staff was very helpful and professional. In my opinion the pillows on the beds needed to be replaced and possibly upgraded. The breakfast bar was very good.»

«Online check-in was very tedious, asking for way too much information. In-person check-in asked for information that was provided online. No bathroom available in common area, had to finish check-in and get to my room for urgent toilet need. Room was clean, everything in reasonably good shape. Bathtub floor was 4" too high, almost fell getting out of it. (Ironic because it was a handicap bathroom.) Light switches for the bathroom were badly placed, no "nightlight" to guide you through the ...

«Room and hotel was clean. All staff we encountered were nice and helpful. Would definitely stay at again.»

«Ok»

«NO POOL! False advertising!»

«Nice and quiet. Breakfast was very good. One if the best i have had in a hotel. Nice outside areas to relax. Pool was very nice an well kept. Thank you for a nice stay☆☆☆☆☆»

«Check in was horrible. Staff couldn’t be bothered to wait on us and then were so distracted they didn’t give us directions to our room or explain the breakfast and other amenities. Our keys were put on the counter and they turned to another guest. The bathroom grout was disgusting. In the morning, the breakfast buffet was out of food by 8am with no move to replenish it. Confused at the high rating. Won’t stay here again and I’m usually easy going.»