Hoteller i Arcanum

«Good experience»

«very nice»

«Friendly staff and clean room.»

«The hotel seems to be in the middle of updating. The bath/shower was updated, and the room was clean. But, the window drapes had areas where the lining was missing and light came through. The hvac system worked well. When we went to our 2nd floor room around 4pm a painter was still painting the hallways and the paint smell filled the area. When the painter left he didn't clean chipped paint from the hall carpet. There was an building entry lock that didn't work(lock). There was a group of ...

«Check in was horrible. Staff couldn’t be bothered to wait on us and then were so distracted they didn’t give us directions to our room or explain the breakfast and other amenities. Our keys were put on the counter and they turned to another guest. The bathroom grout was disgusting. In the morning, the breakfast buffet was out of food by 8am with no move to replenish it. Confused at the high rating. Won’t stay here again and I’m usually easy going.»

«Enjoyed the breakfast liked the many options available. Also the staff was friendly and helpful.»

«Room was clean and comfortable. Breakfast was great!»

«Our room was very clean and exactly as advertised. The pool was a tad small, but clean and we thoroughly enjoyed it. I also used the gym which had plenty of equipment and machines to get a good workout in. Breakfast had several options to choose from allowing us to find something for all 5 of us. Definitely would stay again.»

«Room and hotel was clean. All staff we encountered were nice and helpful. Would definitely stay at again.»

«Clean and great for price. Felt very safe, comfortable bed. One staff member was rude not only to guests but also her coworkers.»

«It's a 2* property so you are going to get what you pay for. The check-in was great, very helpful person on the desk. There's plenty of parking. The property is showing its age. It could do with a general refresh. The room was OK, plenty of space and it was clean. The bedding, shower curtain and towels could all do with replacing....someone had burnt a couple of holes in the cover of the bedding, the shower curtain was stained and the towels should have been replaced awhile ago.»

«The location was the only redeeming quality of this motel. Lots of people smoking outside, so the AC was pulling smoke smell into the room (which already reeked of smoke). The bathroom had a moldy ceiling and part of the wall was damaged and falling apart. Room doors go directly to outside, so I would call this a motel, not a hotel anyway. We had booked two nights, and only stayed one (we should have left immediately).»

«Staff was exceptionally friendly and helpful.»

«Nice and quiet. Breakfast was very good. One if the best i have had in a hotel. Nice outside areas to relax. Pool was very nice an well kept. Thank you for a nice stay☆☆☆☆☆»

«The room is surprisingly spacious. The cleanliness and hotel amenity is good but can be improved. The staff are very helpful. The breatkfast is classic continental breakfast so not much to choose from, but also not much to complain about. The traffic is convenient as the hotel is right next to the highway (so it might be a little noisy too), and there are several resturants around.»

«Ok»

«Our stay was a basic overnite stay, When we got to the room, it smelled like cigarette smoke. Bathroom wasn't clean, used towel hanging on the hook of bathroom door. Floors had not been vacuumed at all. Basically the only thing done was beds were made. As we went out to dinner, I stopped at the front desk and told them, all he said was he'd make note of it. Towel was still there when we got back from dinner. My mother and I did not feel comfortable in taking showers, because it just didn't look ...