Hoteller i Arai-machi

«朝食が魅力的でした。»

«温泉は熱めですが個人的には好きな温度で疲れがとれゆっくりできました。 また、朝食を頼みましたが美味しかったです。 スタッフのおもてなしが一番素晴らしいです。 また、必ずリピートします。»

«The room was clean, the bathroom and shower were a bit run down but usable. If you plan to ski or eat at Nozawa Onsen it makes it very difficult. The first shuttle from Togario Onsen to Nozawa is at 9:24am and the last one was o round 4pm. No taxi after 6, so you cannot eat dinner in Nozawa staying here. While it is not the hotels responsibility, it made dining options very limited. The front desk staff was unfriendly, apart from the hosts wife who tired her best to arrange accommodation. »

«とても雰囲気が良く、妻も娘も大満足でした。»

«The room is really worn out and not comfortable unfortunately it’s not somewhere I wanna be back again (it’s not even that cheap)»

«Family of 5, booked 2 rooms with ensuites. Everything was great from the amenities to the food and helpful staff. The Ryokan is around a 300-500m walk from the ski lifts however they offer a shuttle service every morning. You can also reserve the shuttle at other times to head out to restaurants etc.»

«ありがとう »

«The cottage has everything a family needs but the communications around check-in was very poor and hotels.com's customer service was unwilling to provide any assistance. I would have thought some level of quality control helped justify hotels.com's commission. Either way, the cottage is managed by the building next door and this is where you need to go to collect the key. »

«部屋の空調について問い合わせたら、対応があまり良くなかった。»

«宿の方は皆さん優しく、朝到着するとお部屋が空いていたとのことで、すぐチェックインさせてもらえました。チェックアウト後も、ロビーに荷物を置いておけて、17時までなら無料で温泉も入って良いと素晴らしいサービスでした。ありがとうございました。»