6/10 – Grei
Verifisert reisende
22. juli 2013
Likte: Renhold
Average/OK
In general, a pleasant stay, nice and clean rooms and the staff even leant us many useful Arabic phrases! But language barrier caused two weird events - they tried to overcharge us 10% (taxes and VAT), but our pre-booking included everything. When the reception discovered the mistake, they apologized and paid us back in full.
Secondly, they woke everyone (most guest) up at 8.30 in the morning to ask for breakfast, even though the meal was normally served until ten. Staff is nice and very service minded, however, not relaxed.