«Room was spacious and clean. The property was well maintained and loved that they thoughts of families with pets for outside cleanup. Staff was friendly. Breakfast was very good with variations by day. Plenty of choices and loved that they had coffee available 24-7. My only negative comment, which was not the hotels fault, was there was a basketball team staying on the property. The teens were roaming around unsupervised and unfortunately my hallway smelled like marijuana. I let the front desk ...

«This stay was my second visit to this property. I will be back next time I need to stay in the area. Check in took a bit of time as there was a line in front of me but once I made it to the counter the staff was great, and they had my reservation on hand and provided me with a key in a few minutes. Room and bathroom was clean and TV, AC, and all other items worked as intended. The shower had HOT water and great pressure so that's a plus. I did not eat breakfast but it looked like typical hotel ...

«Everything»

«.»

«We liked everything about the property. Everything was clean and well maintained. We enjoyed the breakfast also. Rooms were very nice and clean.»

«Under staffed in evenings. I was over charged. Staff didn’t show up and people couldn’t check into their rooms because no one worked there at night. Our room would not cool below 78. No maid service in four days but I did the cleaning. Breakfast not well stocked and a problem due to no employees.»

«Excellent place»

«It's an excellent place! Would definitely stay again!»

«Lovely stay in Hagerstown»

«Rooms smelled strongly of smoke. Bathrooms were dirty and there were roaches and crickets in the shower and on the floor. The lady at the front desk was pleasant and tried to be helpful, but the rooms were in poor shape.»

«The room was OK. I thought the bed was uncomfortable breakfast. OK nothing special and parking was good.»

«Staff very friendly, the room was super large (King Suite). Stayed on the 4th of July. A/C was super cold - and room was well appointed. The bed was comfortable - but did make my back sore the next day - that was the only thing. No complaints. Would stay again if in town that way. Room rate was reasonable. They have everything you need and there was no weird smells, and no damage in the room like most hotels there is always something. Kitchen was well stocked, although we did not use.  ...

«The room was supposed to have a walk in shower which it showed on website but did not have one my.mom is handicapped and falls easy but they could not give us a room with walk in shower. Every time we needed clean towels we had to ask for them. No where to put your clothes only 2 small drawers We were there for a week and had to live out of our suitcase.we were very disappointed .»

«Loved everything about my stay great location room clean staff helpful !!»

«Safe and close to the casino»

«The front desk staff was pleasant, friendly, and helpful. The hotel offers a shuttle bus to the event and back. The rooms were clean and organized. I would definitely stay here again and refer it to friends.»