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Anmeldelser av PREMIER SUITES PLUS Antwerp

4 out of 5
PREMIER SUITES PLUS Antwerp
Appelmansstraat 31, Antwerp, Antwerp

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 239 av totalt 511 anmeldelser." "
Rangering på 8 − Bra. 197 av totalt 511 anmeldelser." "
Rangering på 6 − Grei. 43 av totalt 511 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 511 anmeldelser." "
Rangering på 2 − Forferdelig. 20 av totalt 511 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Torunn Kristi

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde der i 3 døgn på familierom. Bra utstyrt.
Bodde her 3 netter i oktober 2023
Svar fra Gilles C. den 13. okt. 2023
Kjære Torunn Kristi, Takk for at du skriver en anmeldelse til oss. Det er veldig hyggelig å høre at du likte våre velutstyrte familierom. Ses vi snart igjen for ditt neste opphold hos oss? Med vennlig hilsen Gilles C. - General Manager

8/10 – Bra

Irfan

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Helt ok
Bra beliggenhet. Stor og romslig leilighet. Ved bestilling av hotellet var det ingen informasjon om at de rengjør rommene ukentlig og ikke eller ved behov. Ingen kost/mopp/klut/støvsuger rommene/badet. Det ble sett skjeggkre på hotellrommet.
Bodde her 4 netter i juli 2023
Svar fra Gilles C. den 22. aug. 2023
Kjære Irfan, Takk for at du skriver en anmeldelse til oss. Det er veldig hyggelig å høre at du likte de romslige rommene våre og den sentrale beliggenheten. Forhåpentligvis velger du hotellet vårt igjen ved ditt neste opphold i Antwerpen. Med vennlig hilsen, Gilles C. - General Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2023
Svar fra Gilles C. den 19. mai 2023
Dear Guest,Thank you so much for taking the time to leave us a score. We are so glad you enjoyed you stay with us. We hope to see you again soon.Warm regards, Gilles C. - General Manager

10/10 – Utmerket

Jacob Haugmoen

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023
Svar fra Gilles C. den 7. apr. 2023
Dear Jacob,Wow a 10/10, what a compliment, thank you so much! Please don't hesitate to tell your friends and family about your stay with us. See you next time?Warm regards, Gilles C. - General Manager

8/10 – Bra

Halima

Reiste med familie
(Grote) vlekken op o.a. vitrage en muur, waardoor de ruimte meteen minder net voelt. Wel ruim, met een keukentje en benodigdheden (zelf geen gebruik van gemaakt)
Bodde her 1 natt i mai 2024

8/10 – Bra

Sandra

Likte: Renhold
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Liana

Likte: Renhold og fasiliteter
Everything top and uncomplicated
Bodde her 1 natt i mai 2024

8/10 – Bra

Frédéric

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Calme, proche de la gare, simple à réserver.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Sundeep

Reiste med familie
Likte ikke: Renhold og personale og service
The front desk staff were rude. I had called in the day before to ask if we could drop our bags off early and if in our 2 rooms the sofa beds could be made up. Instantly when we arrived the Front Desk stafd began to wave his hands- we are full and busy and cant check in. I replied: sir we are here to drop our bags off and i had confirmed it was ok. He then agreed. Only one sofa bed was made up. I called down and asked for bedding for the 2nd room. Was told no. We had one duvet that was heavily stained..I asked for a new duvet. Duvet never came. There was no vegetarian breakfast options either. No fruit available. Basically yogurt, bread and eggs. Overall the location is great and close to the train station and the rooftop patio was beautiful. The smoke coming into the front desk was unpleasant. Maybe the patio should be non smoking so it can be enjoyed by everyone.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Hardath

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Qi og Warsaw

Reiste med familie
No room cleaning service for two days stay there.
Bodde her 2 netter i april 2024
Svar fra Gilles C. den 3. mai 2024
Dear Qi,Thank you so much for taking the time to leave us a review. I'm glad to hear you enjoyed your stay with us. We indeed work with a weekly cleaning schedule: the rooms occupied for long stays (more than 7 days) get cleaned weekly, and the rooms occupied for short stays (less than 7 days) get cleaned before check-in. You may always request and extra cleaning service at the reception against a fee, but fresh towels are always available free of charge. We hope you choose to stay with us again when you next visit Antwerp. Warm regards, Gilles C. - General Manager

10/10 – Utmerket

Silvy

Reiste med familie
Alles prima niets op aan te merken.
Bodde her 1 natt i april 2024
Svar fra Gilles C. den 3. mai 2024
Beste Silvy,Wauw een maximumscore, wat een compliment, dankjewel! Het is zeer fijn om te horen dat u een prima verblijf heeft gehad bij ons, en dat er niets op aan te merken was. Tot snel? Met gastvrije groeten, Gilles C. - General Manager

8/10 – Bra

Rudy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
👍 goed hotel en ontbijt
Bodde her 2 netter i april 2024
Svar fra Gilles C. den 3. mai 2024
Beste Rudy,Bedankt om ons een review te schrijven. Het is echt geweldig om te horen dat u ons een goed hotel vindt, en dat u uw dag goed bent gestart met ons heerlijke ontbijt. Zien we u snel terug?Met gastvrije groeten, Gilles C. - General Manager

2/10 – Forferdelig

Lachica

Bodde her 1 natt i april 2024
Svar fra Gilles C. den 3. mai 2024
Dear Lachica, Thank you for taking the time to leave us a review. If you would like to contact me to give me some more information on your stay with us, it would be great to hear on what we can improve our service. Thank you.Warm regards, Gilles C. - General Manager

8/10 – Bra

Jacques

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 10 netter i mars 2024
Svar fra Gilles C. den 12. apr. 2024
Dear Jacques,Thank you for taking the time to leave us a review. I'm so glad to hear you had a nice stay at our hotel. We hope you choose to stay with us again when you next visit Antwerp.Warm regards, Gilles C. - General Manager

10/10 – Utmerket

aran og ramat gen

Likte: Overnattingsstedets bygg og tilstand
nice hotel
Bodde her 1 natt i mars 2024
Svar fra Gilles C. den 12. apr. 2024
Dear Aran,Wow, a 5 out of 5, thank you so much for this huge compliment! I'm delighted to hear you loved our hotel.We hope to see you again soon!Warm regards, Gilles C. - General Manager

6/10 – Grei

James

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Hotel was average. Staff efficient and friendly. Room needed an overhaul as looking very tired. Cleanliness was below average (don’t look under the bed!). Good location and therefore convenient.
Bodde her 1 natt i mars 2024
Svar fra Gilles C. den 12. apr. 2024
Dear James,Thank you for taking the time to leave us a review. I'm happy to hear you enjoyed our friendly staff and central location. My apologies for the cleanliness of the room, I will discuss your comment with our housekeeping team as this is unacceptable. It's thanks to reviews like these that we can keep on improving our service for future guests.We hope you choose to stay with us again when you next visit Antwerp.Warm regards, Gilles C. - General Manager

10/10 – Utmerket

Josh

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Gilles C. den 9. mars 2024
Dear Josh, A maximumscore, what a huge compliment, thank you so much! I'm delighted to hear you had a wonderful stay with us. Please don't hesitate to tell your friends and family about your stay with us. See you next time! Warm regards, Gilles C. - General Manager

10/10 – Utmerket

mark

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Gilles C. den 9. mars 2024
Dear Mark,Wow a 10 out of 10, thank you so much for this huge compliment! I'm overjoyed to hear you had a perfect stay with us, and there wasn't anything we could have done to make it even better.See you soon?Warm regards, Gilles C. - General Manager

8/10 – Bra

Marina

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Gilles C. den 9. mars 2024
Dear Marina, Thank you so much for taking the time to leave us a score. I'm very happy to hear you had a great stay with us. See you soon?Warm regards, Gilles C. - General Manager

6/10 – Grei

aran og ramat gen

Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
bathroom smelled bad of smoke
Bodde her 1 natt i februar 2024
Svar fra Gilles C. den 9. mars 2024
Dear Aran,Thank you so much for taking the time to leave us a review. I'm so sorry to hear about your bathroom. We have a non-smoking policy inside our hotel, so this is not okay. Please don't hesitate to contact our reception if you have any problems or question during your stay with us. They will be happy to help. We hope you choose to stay with us again when you next visit Antwerp. Warm regards, Gilles C. - General Manager

6/10 – Grei

Mbaki

Likte: Romkomfort
Bodde her 7 netter i januar 2024
Svar fra Gilles C. den 10. feb. 2024
Dear Mbaki, Thank you for taking the time to leave us a score. I'm sorry to hear you didn't enjoy your stay with us. You may always contact us with some more information about your stay, so we know how we can improve our service for future guests. Warm regards, Gilles C. - General Manager

10/10 – Utmerket

Louise

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Laundry. Great oasis
Bodde her 2 netter i januar 2024
Svar fra Gilles C. den 8. feb. 2024
Dear Louise, Thank you so much for this maximumscore, what a huge compliment! I'm overjoyed to hear you absolutely loved your stay with us, and particularly our laundry facilities. Please don't hesitate to tell your friends and family about your stay in our hotel. We hope to see you again soon!Warm regards, Gilles C. - General Manager

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold og personale og service
Bodde her 4 netter i januar 2024
Svar fra Gilles C. den 10. feb. 2024
Dear guest, Thank you for taking the time to leave us a score. I'm sorry to hear you didn't enjoy your stay with us. You may always contact us with some more information about your stay, so we know how we can improve our service for future guests. Warm regards, Gilles C. - General Manager

10/10 – Utmerket

Douglas og Elk

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful property just a few minutes walk from Antwerp Central station. Great shopping and food options within a few minutes walk. Room had a mini kitchen and that made things even better. Laundry room was free and so was the soap to wash your clothes. Staff were professional and courteous
Bodde her 3 netter i januar 2024
Svar fra Gilles C. den 8. feb. 2024
Dear Douglas, Thank you so much for this maximumscore and wonderful review! I'm delighted to hear you think our hotel is a wonderful property, and that you loved our central location, spacious rooms and good facilities, and our lovely staff.We can't wait to see you again.Warm regards, Gilles C. - General Manager

6/10 – Grei

Patricia

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Personeel was afstandelijk en toonde geen initiatief. Was kerstavond en hier was niets van terug te zien. Jammer.
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Ismail

Reiste med familie
Likte ikke: Renhold og personale og service
Bodde her 4 netter i desember 2023
Svar fra Gilles C. den 8. feb. 2024
Dear Ismail, Thank you for taking the time to write us a review. I'm so sorry to hear you didn't enjoy your stay with us. You may always contact me through gm@premiersuitesantwerp.com to tell me a bit more about your stay with us.Warm regards, Gilles C. - General Manager

10/10 – Utmerket

Claire

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Really comfortable, would recommend
A great stay - had a family room which was well equipped with a really comfortable bed. Good location - very close to train station and not too far to the Old Town. Friendly staff, pleasant reception area with coffee machine and pool table. Would go back if we visit Antwerp again
Bodde her 3 netter i desember 2023
Svar fra Gilles C. den 8. feb. 2024
Dear Claire, Wow thank you so much for this amazing score and review, what a compliment! I'm so happy to hear you had a great stay with us, and that you would recommend us to others! Please don't hesitate to tell your family and friends about your stay with us.See you next time you're in Antwerp!Warm regards, Gilles C. - General Manager

10/10 – Utmerket

JR

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Gilles C. den 8. feb. 2024
Dear JR,Wow, a 10 out of 10, thank you so much for this huge compliment! I'm overjoyed to hear you had a perfect stay with us. Please don't hesitate to tell your friends and family about your stay in our hotel. See you soon?Warm regards, Gilles C. - General Manager

6/10 – Grei

Marlinde

Bodde her 1 natt i januar 2024

4/10 – Dårlig

Javier

Likte ikke: Personale og service og romkomfort
NOT considering staying here again
I wouldn’t consider staying here again, the beds are terrible, the rooms are so noisy, you can hear so clearly the voices of other people from other rooms, above, next to, and below. The staff was not friendly. In general I could say management is greedy on quality and little details, i.e if you want extra coffee pods they are charged 1euro, even though I stayed for 6 nights. It's clean, not spotless, there is laundry, close by the train station.
Bodde her 6 netter i desember 2023
Svar fra Gilles C. den 8. feb. 2024
Dear Javier, Thank you for taking the time to write us a review. I'm so sorry to hear you didn't enjoy your stay with us. I've written down your comments, and will discuss them with our entire team during our team meeting, thank you for letting us know.Warm regards, Gilles C. - General Manager

10/10 – Utmerket

Robbert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Werkzaamheden voor het hotel niet erg fijn.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Sonja

Bodde her 1 natt i desember 2023

6/10 – Grei

Merijn

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Het stonk in de badkamer
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Jona

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

6/10 – Grei

A

Bodde her 2 netter i desember 2023
Svar fra Gilles C. den 10. feb. 2024
Dear A, Thank you for taking the time to leave us a score. I'm sorry to hear you didn't fully enjoy your stay with us. If you would want to give us some more information about your stay, you may always contact us. Warm regards, Gilles C. - General Manager

10/10 – Utmerket

Jaco

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Heerlijk een kamer met keukentje en zithoek, echt perfect. Kamer voorzieningen in perfecte staat en heerlijk bed.
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Roman og New Caney

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff acts like they are doing you a favor and you work for them and not the other way around. Most black receptionists are very snobby and rude. God forbid you meet Gabrielle - black, racist and homophobic person - who hangs up on you, openly humiliates and makes fun. Hope the management fires her but again, since she is black she will continue to assault guests and get away with it. Hopefully the corporate reads this so they can get rid of her. The only positive thing is the Manager Gille and the location.
Bodde her 2 netter i desember 2023
Svar fra Gilles C. den 10. feb. 2024
Dear Roman,Thank you for taking the time to write us a review. I'm so sorry you experienced our front desk staff as unwelcoming, I can assure you that they would never intend to hurt or insult our guests. Nevertheless, I will have a conversation with our entire reception team to discuss the incident you described and see how we can handle situations like these better in the future. Warm regards, Gilles C. - General Manager

10/10 – Utmerket

Tony

Reiste med familie og små barn
Bodde her 1 natt i desember 2023
Svar fra Gilles C. den 8. feb. 2024
Dear Tony, Wow what a compliment, a maximumscore! Thank you so much. I'm overjoyed to hear your stay with us was perfect. We can't wait to see you again. Warm regards, Gilles C. - General Manager

8/10 – Bra

Patrick

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Gilles C. den 18. des. 2023
Dear Patrick, Thank you for taking the time to leave us a score. I'm delighted to hear you loved your time in our hotel. We hope you choose to stay with us again when you next visit Antwerp.See you then?Warm regards, Gilles C. - General Manager

8/10 – Bra

Ronald

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Gilles C. den 18. des. 2023
Dear Ronald,Thank you so much for taking the time to leave us a score. I'm so happy to hear you had a wonderful stay with us. Please don't hesitate to tell your friends and family about your experiences in our hotel.See you soon?Warm regards, Gilles C. - General Manager

10/10 – Utmerket

Anouska

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Vriendelijk ontvangen, goede service, netjes en kwaliteit voor een ieder
Bodde her 1 natt i desember 2023
Svar fra Gilles C. den 18. des. 2023
Beste Anouska, Bedankt voor deze maximumscore en prachtige review, wat een compliment! Ik ben zo blij om te horen dat u genoten heeft van ons warme welkom en onze goede service. Hopelijk zien we u snel terug voor een volgend verblijf in ons hotel?Tot dan!Met gastvrije groeten, Gilles C. - General Manager

8/10 – Bra

Chantal

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Het was een mooi hotel echter zijn er nog wel wat verbeter punten hier en daar. De verwarming/ventilatie maakte een storend hard geluid, ook zijn de kamers erg gehorig. Verder zag alles er mooi en netjes uit en vriendelijk personeel! Locatie vond ik top wel jammer dat je niet gratis kan parkeren bij het hotel, maar goed dat weet je van te voren.
Bodde her 2 netter i desember 2023
Svar fra Gilles C. den 11. des. 2023
Beste Chantal, Bedankt om ons een review te schrijven. Het is geweldig om te horen dat u ons een mooi hotel vindt, en dat u genoten heeft van ons vriendelijke team. Ik check de kamer waarin u verbleef en laat de ventilatie nakijken door ons technische team, bedankt om het te laten weten.Tot de volgende keer?Met gastvrije groeten, Gilles C. - General Manager

10/10 – Utmerket

ANGELIQUE

Bodde her 1 natt i desember 2023
Svar fra Gilles C. den 11. des. 2023
Dear Angelique,Thank you so much for taking the time to leave us this wonderful score, what a huge compliment! I'm overjoyed to hear you absolutely loved your stay with us, from start to finish.See you soon?Warm regards, Gilles C. - General Manager

10/10 – Utmerket

Caroline

Bodde her 1 natt i desember 2023
Svar fra Gilles C. den 8. feb. 2024
Dear Caroline, Wow a maximumscore, thank you so much for this huge compliment! I'm delighted to hear you absolutely loved your stay in our hotel, and there was nothing that could have been improved. We can't wait to see you again.Warm regards, Gilles C. - General Manager

8/10 – Bra

Vanessa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Alles was goed
Bodde her 1 natt i desember 2023
Svar fra Gilles C. den 11. des. 2023
Beste Vanessa,Bedankt om ons een review te schrijven. Het is zo fijn om te horen dat alles naar wens was tijdens uw verblijf, en dat er niets op te merken was.Zien we u snel terug?Met gastvrije groeten, Gilles C. - General Manager

10/10 – Utmerket

daisy

Reiste med familie og små barn, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Fasiliteter
2e verblijf hier en na voortreffelijke 1e keer nu duidelijk oudere kamer. Niet schoon en badkamer ronduit vies. Geluidsoverlast in de nacht.
Svar fra Gilles C. den 9. mars 2024
Beste Daisy,Bedankt voor deze prachtige score, wat een compliment! Ik ben zeer blij om te horen dat u loyaal bent aan ons hotel. Het spijt me om te horen dat uw kamer niet dezelfde standaard had als die van uw vorige verblijf bij ons. Ik bekijk de kamer waarin u verbleef en check de badkamer op uw opmerkingen, en bespreek dit ook met ons housekeeping team. Bedankt om het mij te laten weten, het is dankzij reviews zoals deze dat we onze service kunnen blijven verbeteren voor toekomstige gasten. Hopelijk blijft u in de toekomst kiezen voor ons hotel bij uw verblijven in Antwerpen. Met gastvrije groeten, Gilles C. - General Manager

10/10 – Utmerket

Gracia Estelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Gilles C. den 8. feb. 2024
Dear Gracia Estelle, A 5 out of 5, thank you so much, what a compliment! I'm overjoyed to hear your stay with us was perfect. Please don't hesitate to tell your friends and family about your stay in our hotel.See you soon?Warm regards, Gilles C. - General Manager

10/10 – Utmerket

Thymen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Gilles C. den 2. des. 2023
Dear Thymen, Wow a 5 out of 5, thank you so much for this wonderful compliment! I'm so happy to hear you loved your stay with us from start to finish. Please don't hesitate to tell your friends and family about your experiences in our hotel.See you soon?Warm regards, Gilles C. - General Manager

10/10 – Utmerket

Patrick

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i november 2023
Svar fra Gilles C. den 2. des. 2023
Dear Patrick, Thank you so much for this maximumscore, what a huge compliment! I'm overjoyed to hear you loved everything about your stay with us, and that you wouldn't change a thing.We can't wait to see you again. Warm regards, Gilles C. - General Manager