Hoteller i Andover

«Breakfast service needs to be improved. There was a lack of food items.»

«Very noisy staff entered room without permission »

«Good waffles »

«The bathtub was dirty and did not drain very well. The beds were great and so was the breakfast.»

«Rooms was not clean and they did not clean them once while we was there. There was 2 bath towels in room upon arrival. I told staff 4 of us so we need 2 more towels they wouldnt give them to us»

«Great staff room was awesome »

«Breakfast was good.»

«Breakfast was wonderful! Pool was clean and warm. Hot tub was hot! Property was clean and friendly staff. »

«Restaurants are not very close the only one in walking distance is Sonic. The lady that checked me in over charged me and I didn't know until I checked my checking account because she said she would email me a receipt which she didn't. When I brought up the overcharge to her she proceeded to tell me she wasn't sure but she thinks the hotel charges a hold for a one night stay plus the charge for my stay. This didn't make any sense because the hotel doesn't state that it holds a deposit or takes a ...

«The Best Western was exceptionally clean with a very welcoming and helpful staff. It is a convenient location for those traveling the north/south I 35 route. Ours was a quick one night stay. There is an Applebee's restaurant across the street so that was convenient too!»

«Room was very dirty upon arrival. There were cockroaches in the bathroom and bedroom area. The fridge was unplugged and there was some sort of feces looking substance on the walls. Did not feel safe in the area. The clerk at the front didn’t seem to care about the room’s condition, and assured us that Expedia would refund us if we wanted to leave, which we did. The pricing also was WAY above what was offered.»

«Clean, not many towels, pillows were warn, bring your own! But for the price for one night, it worked.»

«The guy at the counter was extremely kind and courteous, and that was about the only positive part. The room was falling apart, there were stains on the mattresses, there were exposed wires, the smoke alarm had a towel in it, there was a live insect in the towels, the window wasn't fully connected to the wall; it was overall the worst room I've ever stayed in. The room was way overpriced, even at the discount, and we only stayed out of desperation. If there's a room available literally anywhere ...

«Nice clean place to stay»

«The first room was not cleaned; the second room did not have towels or soap. »