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Anmeldelser av The Lakefront Anchorage

3.5 out of 5
The Lakefront Anchorage
4800 Spenard Road, Anchorage, AK

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 696 av totalt 1529 anmeldelser." "
Rangering på 8 − Bra. 354 av totalt 1529 anmeldelser." "
Rangering på 6 − Grei. 238 av totalt 1529 anmeldelser." "
Rangering på 4 − Dårlig. 136 av totalt 1529 anmeldelser." "
Rangering på 2 − Forferdelig. 105 av totalt 1529 anmeldelser." "

8,0/10

Renhold

8,2/10

Personale og service

7,8/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Thomas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is the best hotel. The property was clean and nice. The staff was amazing and the restaurants that are in the hotel have a great selection of food and they are open late.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Adele

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great breakfasts, beautiful decorations, great staff
Bodde her 2 netter i mai 2024

8/10 – Bra

Svitlana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Although hotel is very old, soft bed, clean sheets and towels, toilets and sinks made up for it. The location itself was even better-literally behind the counter from the Airport.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 23. mai 2024
Svitlana,Thank you for your feedback. The Lakefront Anchorage takes pride in providing comfortable and clean accommodations. It is great to hear that you enjoyed our convenient location near the airport. We hope to welcome you back soon for another enjoyable stay.

8/10 – Bra

John

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Great staff. Great shuttle to town and airport. Very good location. Great breakfast and nice bar.
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 22. mai 2024
John, thank you for your kind words! The Lakefront Anchorage team is delighted to hear you enjoyed the excellent service, convenient shuttle, prime location, satisfying breakfast, and pleasant bar. We look forward to welcoming you back soon!

6/10 – Grei

julia

Bodde her 1 natt i mai 2024
Svar fra Customer Service den 22. mai 2024
Julia, thank you for sharing your feedback. Your comments are valuable to us, and we hope to have the opportunity to provide you with a more satisfying experience in the future.

6/10 – Grei

Delores

Bodde her 1 natt i mai 2024
Svar fra Customer Service den 22. mai 2024
Delores, thank you for your feedback. Your input is valued and helps us improve. If there's anything specific you would like to share or discuss further, please do not hesitate to reach out. We appreciate your business and hope to welcome you back in the future.

4/10 – Dårlig

Jana Lynne

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is run down and dirty. For what I paid, I expected a lot more. Our room was covered in dust, the shower floor was bubbled up and shifted when you stepped on it and there was mold on the bathroom floor. . When we first arrived, the girl at the desk wasn't friendly at all. Didn't offer to tell us anything about the property, just took my card, handed us room keys and sent us on our way. I would not recommend anyone stay here.
Bodde her 4 netter i mai 2024
Svar fra Customer Service den 20. mai 2024
Jana, it is concerning to hear about your recent experience. Cleanliness and attentiveness are very important to us, and it is disappointing to know that this was not reflected during your stay. Your feedback regarding the team’s service at check-in has been noted. Rest assured, your comments are being reviewed to ensure improvements.

6/10 – Grei

William

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Close to airport, nice restaurants within. Trying to find our room was a maze, that wasn’t impressive. Toilet was plugged up, coming up shower/tub. We only stayed over nite.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 20. mai 2024
William, thank you for your feedback. It's great to hear you enjoyed the convenience of the location and the restaurants. However, we're sorry to hear you faced some challenges with locating your room and the bathroom issue. We hope to provide a more seamless experience for your next visit.

10/10 – Utmerket

Karen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Airport pickup was quick. Hotel is on a beautiful lake. Room was perfect.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 20. mai 2024
Karen, thank you for your wonderful feedback! It’s fantastic to hear that you enjoyed the quick airport pickup, stunning lake views, and your perfect room at The Lakefront Anchorage. We're looking forward to welcoming you back!

10/10 – Utmerket

Raisa og woodburn

Has big refrigerator n rooms are clean
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 20. mai 2024
Raisa, thank you for your kind words! The Lakefront Anchorage is pleased to hear you enjoyed the spacious refrigerator and cleanliness of the room. We're looking forward to your next visit!

10/10 – Utmerket

Karen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lakefront is on a beautiful lake. It’s easily accessible from the airport and across the street from a bus stop. We loved watching planes come and go at breakfast.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 18. mai 2024
Karen, thank you for your wonderful feedback! The team at The Lakefront Anchorage is delighted to hear that you enjoyed the beautiful lake views and the convenience of our location. Watching planes during breakfast is indeed a unique experience. We look forward to welcoming you back for another delightful stay!

4/10 – Dårlig

melissa og Kodiak

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Room decor was old and tired. Window would not close and A/C was very noisy Restaurant was nice, but was very understaffed. Try harder to get someone to run the espresso shop! Cost a lot for what we got with the tired room and resort fee
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 17. mai 2024
Melissa, thank you for your feedback. It’s unfortunate to hear that your room decor and the condition of certain amenities did not meet your expectations. Our team is continuously working to improve our guest experience and we appreciate your comments. We're glad to know that you enjoyed our restaurant, and we will certainly review your suggestions regarding staffing and the espresso shop to enhance future visits.

8/10 – Bra

Lorna J

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was nothing I didn’t like! This is the second time staying and it was just as nice as the first
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 17. mai 2024
Lorna, thank you for choosing The Lakefront Anchorage again! We are thrilled to hear that your second stay was just as enjoyable as your first. We're looking forward to welcoming you back for another wonderful experience.

8/10 – Bra

April

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 14. mai 2024
April, thank you for choosing The Lakefront Anchorage and for the high rating. We're pleased that you enjoyed your stay and we look forward to welcoming you back for another great experience.

6/10 – Grei

Sheila og Kodiak

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold
We have stayed at the Lakefront many times. Since COVID, the property has definitely suffered. Housekeeping staff is not doing a very good job of cleaning.
Bodde her 2 netter i april 2024
Svar fra Customer Service den 20. mai 2024
Sheila, thank you for being a loyal guest with us over the years. We appreciate your feedback and are continually striving to improve all aspects of our hotel experience. Your concerns about housekeeping will be reviewed by our team. We hope to have the opportunity to provide you with a better experience in the future.

8/10 – Bra

Farrell

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Long line to check in. Only 1 person working.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 12. mai 2024
Farrell, it's disappointing to hear about your extended wait upon arrival. Timeliness is a priority and we'll take note to ensure a smoother check-in process in the future. We appreciate you bringing it to our attention. Thank you for choosing The Lakefront Anchorage and we hope for an opportunity to better your experience next time.

2/10 – Forferdelig

Martin

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Staff was rude from the bus driver to the check in clerk. Service poor: I sat at the bar for 20 minutes and never got an acknowledgment from the bar tender. The bar still had in the glasses and dishes from a previous customer. I finally moved to a table thinking I get better service. Sat there for another 20 minutes. Nothing. After 40 minutes I left.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 12. mai 2024
Martin, we regret to see your experience did not align with our commitment to excellent customer service. We understand that you were frustrated by the lack of prompt service and attentiveness. Improving our guests' satisfaction is of utmost importance and we'll use your feedback to review our procedures and ensure that our team members deliver the valued service that we strive to provide.

8/10 – Bra

Sandy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 13. mai 2024
Sandy, thank you for choosing The Lakefront Anchorage and for taking the time to rate us. We're glad you had a good experience and we hope to have the opportunity to provide you with an exceptional stay on your next visit.

10/10 – Utmerket

kai

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 12. mai 2024
Kai, thank you for choosing The Lakefront Anchorage! We're delighted to hear that you had an enjoyable stay with us. Your feedback is very much appreciated. We can't wait to welcome you back for another fantastic experience.

6/10 – Grei

Peter

Reiste med familie
Likte: Renhold og personale og service
Old.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 11. mai 2024
Peter, it's apparent that our vintage ambiance didn't quite meet your preferences. Next time, we recommend exploring one of our modernized rooms for a more contemporary experience. We're hopeful for the chance to provide a more suitable accommodation during your future travels.

8/10 – Bra

Kory

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean. Friendly.
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 11. mai 2024
Kory, we're delighted to hear you found The Lakefront Anchorage to be spotless and our team members amiable. Your kind words are greatly appreciated and we look forward to welcoming you back soon. Safe travels!

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the complementary breakfast
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 11. mai 2024
Michelle, we're thrilled to hear that you enjoyed the complimentary breakfast at The Lakefront Anchorage. Nothing quite like a delicious start to the day! We're looking forward to welcoming you back in the future.

6/10 – Grei

Joan

Likte: Renhold og fasiliteter
Pickup from airport was a problem. Contacting hotel from airport was a problem. Long lines at front desk. Not enough staff at front desk. Food was okay at restaurant but not great. Location was great. Hotel interior was very interesting but could use updating. Would not stay there again
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 10. mai 2024
Joan, it's regrettable to learn of the obstacles you faced with airport communication and reception services during your stay. We strive to maintain an efficient process there, and it's clear your experience was not optimal in that regard. Regarding the meals, we're usually celebrated for the standard of our culinary offerings, so your feedback provides valuable context for improvement. It's good to know you appreciated our prime location and unique ambiance, though we understand you noticed a need for certain updates. We appreciate your frank assessment and assure you it's extremely valuable for enhancing our guests' experiences in the future.

8/10 – Bra

Louis

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice views of seaplanes. Rooms good. Resturant service was poor. Walked out but Taco King across the street was awesome and fun.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 8. mai 2024
Louis, it's great to hear you appreciated the unique scenic views at The Lakefront Anchorage. We're glad that you found the rooms comfortable. However, we regret to hear that you did not find our dining services up to your expectations. We remain committed to improving our services and your insights will certainly guide our efforts. Lastly, it sounds like you had a delightful encounter at the local eatery - that's the spirit of adventure we love to hear our guests embrace! We hope to welcome you back in the future.

8/10 – Bra

Jason

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 8. mai 2024
Jason, we're delighted to see that you had a positive stay at The Lakefront Anchorage. We value your feedback greatly and would love to welcome you back in the near future!

10/10 – Utmerket

LUIS

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved it because you can see the bush planes landing on the water and is close to the airport and it’s just nice place to stay
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 7. mai 2024
Luis, it's wonderful to hear that you enjoyed your stay at The Lakefront Anchorage! We're glad that the unique view of bush planes, and our proximity to the airport added to your experience. We appreciate your positive feedback and are thrilled that you found our hotel a pleasant place to spend your time. We hope to welcome you back soon.

10/10 – Utmerket

Leslie

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, inviting and nice staff. Food in restaurant was decent.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 6. mai 2024
Leslie, thank you for choosing The Lakefront Anchorage and for sharing your kind words. We're delighted to hear that you appreciated the cleanliness of our establishment and found our team members to be accommodating. It's also great to hear that you enjoyed the culinary offerings at our on-site restaurant. We look forward to your next visit.

6/10 – Grei

Alicia

Likte: Personale og service
Bodde her 5 netter i april 2024
Svar fra Customer Service den 7. mai 2024
We appreciate you taking the time to share your feedback, Alicia.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 – Utmerket

Kevin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is right next to airport with beautiful lakefront dining
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 6. mai 2024
Kevin, thank you for your superb feedback. We're thrilled that you enjoyed the beautiful dining experience at The Lakefront Anchorage and appreciated the convenient location near the airport. Hope to welcome you back soon for another enjoyable stay.

8/10 – Bra

Melissa

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet hotel near airport parking, convenient to almost all the things you need. It’s an older property, but it’s clean, the staff are nice, and the beds are comfy! Beautiful views of the lake from the restaurants as well! I’ve stayed several times, and I book it anytime Im in Anchorage!
Bodde her 1 natt i april 2024
Svar fra Customer Service den 4. mai 2024
Melissa, thank you for your continuous support of The Lakefront Anchorage. It's lovely to hear that you find our location beneficial, appreciate our cleanliness, and enjoy the comfort of our beds. Our team members are delighted to receive your kind words. The stunning lake views from our restaurants indeed provide a great dining experience. Thank you for making us your preferred choice when in Anchorage; we eagerly anticipate your next visit!

10/10 – Utmerket

Richard og Kissimmee

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Carpets in hallways are getting worn, heat and cooling in the room were separate controls, the staff was wonderful, especially our breakfast waiter and support waiter who was very attentive to my wife’s needs.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 15. mai 2024
Richard, it's wonderful to hear that you appreciated the service provided by our team members at The Lakefront Anchorage, particularly your breakfast waiters. We're pleased they could meet your wife's needs effectively. We also appreciate your comments about our room's temperature controls and the hallway carpets. Your feedback provides us with valuable areas to enhance our guest experience. We hope to serve you again in the future.

2/10 – Forferdelig

Carole

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The check in wa awful. Sedgwick was rude and unprofessional. When I first called the hotel when at the airport to request a shuttle, he was short and said “ fine be at door 6 we will be there in 10 minutes” when I asked where foor 6 was he hung up. I asked an airport personnel and they told me where to go. I waited 30 minutes for a pick up. When I arrived at the hotel and approached the checkin desk, I was greeted with “welcome to the lake front hotel, give me your ID”. When I did he had a little trouble finding the reservation, once he located it he said, “oh, you booked through Expedia, I can’t check you in until 3:00pm, nothing I can do”, when I ask why, he said “you booked for arrival on MAY 1st” I said it is May 1st, he says “ no it’s the 30th, and then he caught himself and says “oh my bad”, and checks me in and is so indignant and rude it was very uncomfortable. The room he gives me is literally at the complete opposite end of the hall from the elevators, not a big deal. But the rooms tv didn’t work, the hot water for a shower never got past lukewarm and the street noise was unbelievably loud! I would never recommend this place and certainly will not stay here again
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 4. mai 2024
Carole, it's disheartening to read about the issues you faced during your stay, particularly upon arrival. A seamless, friendly, and efficient check-in process is something we aim to offer all our guests, and it's clear this wasn’t the case. Additionally, having a comfortable, well-equipped room is essential. Please accept our apologies for any inconvenience with your room and the noise disturbances.We assure you that such instances are not typical at our hotel and your comments have been noted for review and action. We hope you may reconsider and provide us an opportunity to offer you a more welcoming and pleasant stay in the future.

8/10 – Bra

sid

Likte: Renhold og fasiliteter
Bodde her 1 natt i april 2024
Svar fra Customer Service den 23. mai 2024
Sid, thank you for rating The Lakefront Anchorage! We're pleased to see you had a positive experience. We hope to welcome you back soon!

6/10 – Grei

Emily

Likte: Overnattingsstedets bygg og tilstand
Manager at front desk was very accommodating. Also, the server at breakfast he was very courteous
Bodde her 2 netter i april 2024
Svar fra Customer Service den 3. mai 2024
Emily, thank you for mentioning the hospitality and friendliness of our colleagues at The Lakefront Anchorage. It's rewarding to know you appreciated their efforts. We continually aim to improve our guest experience and your feedback will aid in that endeavor. We hope you'll consider staying with us again.

10/10 – Utmerket

Marie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Customer Service den 3. mai 2024
Marie, it's wonderful to see a perfect rating for The Lakefront Anchorage. Our team strives to provide exceptional service and it seems we hit the mark during your stay. We're looking forward to welcoming you back on your next visit. Safe travels until then!

10/10 – Utmerket

Karen og Juneau

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 21. mai 2024
Karen, thank you for your positive feedback! The Lakefront Anchorage team is delighted you enjoyed your stay. We look forward to your next visit!

10/10 – Utmerket

Kristan

Bodde her 1 natt i april 2024
Svar fra Customer Service den 21. mai 2024
Kristan, thank you for your excellent rating! We're thrilled you had a wonderful experience at The Lakefront Anchorage. We look forward to welcoming you back soon!

6/10 – Grei

Jennifer Irene

Bodde her 5 netter i april 2024
Svar fra Customer Service den 2. mai 2024
Jennifer, thank you for taking the time to rate your stay. We understand there might have been areas we could improve. Your feedback is valuable to us and has been noted by our colleagues. We are continually working to improve and provide a better experience, and we hope to have an opportunity to serve you better in the future.

8/10 – Bra

Sheila og Kodiak

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
When we initially got there, the room they placed us in had a toilet that didn’t rocked, so the staff moved us immediately to another room. They even offered to move our things for us. I was impressed by how quickly and graciously they acted.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 4. mai 2024
Sheila, it's uplifting to hear that The Lakefront Anchorage was able to promptly rectify any inconveniences you experienced upon arrival. We appreciate your recognition of our team members' quick and gentle action. We aim to make each guest’s stay effortless and comfortable. We look forward to your return.

10/10 – Utmerket

Joseph

Best hotel near the airport. Good food and good service. Clean comfortable rooms.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 30. apr. 2024
Joseph, we're thrilled to hear that you enjoyed your stay at The Lakefront Anchorage. It's great to know that you found our cuisine satisfying and appreciated the cleanliness of our comfortable rooms. Thank you for the kind words about our service. We can't wait to welcome you back for another top-notch experience.

10/10 – Utmerket

Lisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 1. mai 2024
Lisa, thank you for your fantastic Expedia rating of The Lakefront Anchorage. We're absolutely thrilled you had an exceptional experience with us. We look forward to your next visit, ensuring it's just as remarkable.

6/10 – Grei

Thomas

They charged a resort fee. It was not clear when i booked the room. The health club was a joke. I'm wondering what aspect of the hotel is a resort?
Bodde her 3 netter i april 2024
Svar fra Customer Service den 30. apr. 2024
Thomas, we appreciate your feedback regarding your recent stay. We regret any confusion related to certain charges, and regarding the fitness facilities, we aim to provide a variety of amenities and facilities to cater to the diverse needs of our guests. We understand that there seems to be room for improvements. Your comments have duly been noted for further evaluation. Thank you for bringing these matters to our attention.

2/10 – Forferdelig

Toby

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dirty old broken property staff did what they could
Bodde her 1 natt i april 2024
Svar fra Customer Service den 29. apr. 2024
Toby, we comprehend your concerns about the cleanliness and maintenance of the property. It's equally important that our team members did their best under the circumstances. Your feedback is of great significance to us and we will use it to make sure all aspects of the guest experience are duly attended to in the future.

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed the night I moved back up, staff was awesome, room was comfortable, and the food from the restaurant was delicious, although I snacks at the front desk may have been a bit expensive and the floor in the hallways were a tad scruffy, overall I would recommend this place and would plan to stay here in the future again
Bodde her 1 natt i april 2024
Svar fra Customer Service den 28. apr. 2024
Robert, it's uplifting to read about your fantastic experience at The Lakefront Anchorage. We're thrilled our dedicated team contributed positively to your stay. Comfortable accommodations and tasty fine dining are a part of our ongoing mission. We note the issues you encountered regarding pricing and the appearance of some communal areas. Rest assured, we always aim to improve where possible. Your recommendation is highly appreciated, and we look forward to hosting you again in the future.

10/10 – Utmerket

Nicole og Weeki Wachee

Bodde her 2 netter i april 2024
Svar fra Customer Service den 17. mai 2024
Nicole, thank you for your high rating! The Lakefront Anchorage team is delighted you had a wonderful stay. We're looking forward to welcoming you back for another great experience.

10/10 – Utmerket

Linda

Likte: Personale og service og overnattingsstedets bygg og tilstand
Stay there a lot and it’s great. Love the restaurant
Bodde her 1 natt i april 2024
Svar fra Customer Service den 24. apr. 2024
Linda, it's always a pleasure having regular guests such as you at The Lakefront Anchorage. We're delighted to hear that you enjoy our restaurant. Your continued patronage is a testament to our dedicated team members who strive to ensure our guests have a memorable experience. Thank you for acknowledging their efforts through a stellar rating and we look forward to welcoming you back soon.

2/10 – Forferdelig

Chad

Reiste med familie og små barn
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They will let anyone into your room. We had to call security. “Security” or a man in a sweatshirt. He came to the hallway and told the drunk people that we, and pointed to our room were complaining about the noise they were making and let them into the room they were randomly banging on WITHOUT EVEN CHECKING to see if anyone was in there or if it was there room. These people were drunk and high and had been banging on the door for 20 minutes trying to get in. Then this security guy tells them who we are and upsets them. We were terrified considering this guy let’s anyone into any room. Plus they don’t use fitted sheets. Disgusting
Bodde her 1 natt i april 2024
Svar fra Customer Service den 24. apr. 2024
Hello Chad,This is not our standard operating procedure, we are trained to keep all our guests and staff as safe as possible. Our security guards have protocols in place to ensure safety to all. We appreciate this feedback and apologize for any inconvenience and concern this has caused.

10/10 – Utmerket

Todd og New Albany

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 24. apr. 2024
Todd, it's wonderful to see your high rating of The Lakefront Anchorage! We trust you enjoyed your stay with us. We're looking forward to welcoming you back upon your next visit. Safe travels until we meet again!

10/10 – Utmerket

Michael og Soldotna

Bodde her 1 natt i april 2024
Svar fra Customer Service den 13. mai 2024
Michael, thank you for your top rating for The Lakefront Anchorage! We're incredibly pleased to see you had such a wonderful experience with us. We look forward to welcoming you back the next time you're in town. Safe travels!

4/10 – Dårlig

Joshua

Bodde her 1 natt i april 2024
Svar fra Customer Service den 13. mai 2024
Joshua, it seems your recent experience with us did not meet your expectations. We appreciate your feedback, as it provides invaluable insights for us to enhance our guest experience. We hope to have another opportunity to ensure a more enjoyable stay in future.