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Anmeldelser av Toledo Hotel

4 out of 5
Toledo Hotel
Al Razi Street, PO Box 927335, Amman

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 181 av totalt 424 anmeldelser." "
Rangering på 8 − Bra. 160 av totalt 424 anmeldelser." "
Rangering på 6 − Grei. 53 av totalt 424 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 424 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 424 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Terje

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2021

10/10 – Utmerket

Malok

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were super nice and helpful, I had a small complaint at the time of check-in and they quickly addressed my concern. The room I stayed in was very clean and the sleeping bed was comfortable. Most important, their kitchen menu is so delecious and affordable.
Bodde her 3 netter i april 2024
Svar fra Mahmoud, Guest Service Team den 8. apr. 2024
Dear Malok, Thank you very much for taking the time to share your experience at Toledo Hotel. We are glad to know that you had an enjoyable stay and we appreciate the high score you have given to our services and facilities.Sincerely,

8/10 – Bra

Nafika

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Nawal

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Mahmoud, Guest Service Team den 18. jan. 2024
Dear Nawal,Thank you for choosing Toledo Amman Hotel and for sharing your feedback on Expedia. I am pleased that you enjoyed your stay with us. We look forward to welcome you again soon. Sincerely,

10/10 – Utmerket

Jun

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Mahmoud, Guest Service Team den 18. jan. 2024
Dear Jun,Thanks for sharing your experience with us. We hope to see you again soon.

10/10 – Utmerket

LINH HOANG

Bodde her 3 netter i november 2023

10/10 – Utmerket

Nafika

Bodde her 1 natt i november 2023

6/10 – Grei

Susanne

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2023

8/10 – Bra

Gerardo Daniele

Likte: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Shelley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place
Bodde her 2 netter i oktober 2023

8/10 – Bra

Uzay

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Fair price for overall value
Breakfast is good Room size is ok Reception is a little bit confused Good parking Easy reach old town. A little bit old fashioned
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

melody

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Stephen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Jordan stay
Great place to stay, staff was always friendly and helpful
Bodde her 6 netter i september 2023

10/10 – Utmerket

Lamise

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well situated in Amman
Bodde her 2 netter i august 2023

8/10 – Bra

Italo

Likte: Personale og service og overnattingsstedets bygg og tilstand
Al richiamo di campane e muezzin
Cittadella di Amman
Bodde her 5 netter i august 2023

10/10 – Utmerket

Adeeb

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our experience was pretty good. The hotel was clean and comfortable and the staff were kind and welcoming. The hotel was in the heart of Abdali and only a few minutes away driving from major attractions.
Svar fra Mahmoud Guest Service Team den 12. aug. 2023
Hi Adeeb,We are so delighted to know that you had an excellent experience and sincerely grateful for the time you spent for writing a positive comment. Your feedback is valuable for us and we are looking forward to welcoming you back again.

10/10 – Utmerket

Husain

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2023

8/10 – Bra

Mrs A M

Bodde her 1 natt i mai 2023

10/10 – Utmerket

Sobiya

Bodde her 1 natt i mai 2023

10/10 – Utmerket

Carol

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023

10/10 – Utmerket

Zakaria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good
Warm welcome, thanks to Mahammad and all the team. Clean and spacious rooms. Very good breakfast
Bodde her 3 netter i april 2023

2/10 – Forferdelig

jennifer

Reiste med familie
Got there and discovered they had over booked the hotel. They arranged an alternative hotel, but far away from the sights that we wanted to see. They would not pay for a taxi from that hotel back to the Toledo Hotel area so that we could see what we went to Amman to see. Wasted hours and made it difficult to see Amman. Very frustrated - they said they emailed, but no such email was received.
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Seungri

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
친절하고 편한 숙소!
방이 넓고 깨끗했어요. 리셉션 직원분이 친절하고, 방을 업그레이드 해주어서 더 편하게 지낼 수 있었습니다. 조식시간 이전에 체크아웃 예정이라고 했더니, 다음날 미리 담아둔 샌드위치와 과일을 전달해주어 고마웠어요.
Bodde her 1 natt i april 2023

10/10 – Utmerket

Nafika

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved the room
Bodde her 1 natt i april 2023

10/10 – Utmerket

Thalles

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2023

8/10 – Bra

David

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful property with attentive staff. Front desk quickly arranged private 4 hour Amman city tour. Good quality and variety of food in restaurant. Only issue is beds are hard and pillows flat. Also heat in room cannot be adjusted for temperature so we subsequently bouled our last night. Overall I would recommend for the price range.
Bodde her 2 netter i mars 2023
Svar fra Mahmoud, Guest Service Team den 20. mars 2023
Hello David,Thank you for your feedback. Our ultimate goal is to make sure all our guests have the best experience, and it seems we succeeded. We look forward to being of service again.

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Personale og service og romkomfort
Disappointed
The hotel felt like it was in the middle of nowhere. The pictures looked like it was in a built up area. Room was okay, there was no balcony, the view from the window was straight into the car park, it was directly opposite us, so opening the curtains was pointless and plus they were dirty! We had to check out early (5:30am) as we were catching the bus to Petra and asked the reception to call us a taxi to get us to the bus station and the receptionist said the security guy will flag one down - given it was 5:30am there were no taxis driving past, so we asked them to call a taxi company again but they wouldn’t call them, which was really frustrating as we had all our luggage and had a bus to catch! The security guard just went back inside and left us to it. So we’re outside in the dark / cold with all our luggage hoping for a taxi to drive past and eventually we had to drag all our luggage and try to walk up to the main road. Really disappointed with the service. Food was mediocre, shower was awful, there were no facilities although it said there was a pool and gym on the website. Pictures on site were deceiving. Just pay a little extra and stay elsewhere
Bodde her 3 netter i februar 2023
Svar fra Mahmoud, guest service den 9. mars 2023
Dear valued guest, Thank you for taking the time to write. We do our best to make sure our guests leave with the best impression possible. We obviously failed this time. Your comments are taken seriously and has been forwarded to the concerned managers for immediate follow up and remediation. We hope your next stay will be a pleasant one and looking forward to welcoming you back again!

10/10 – Utmerket

christiane

Bodde her 1 natt i februar 2023

10/10 – Utmerket

CARLOS A REVOLTA

Bodde her 1 natt i februar 2023

8/10 – Bra

Matteo

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
La struttura e' buona, i servizi di spa e piscina sembrano essere difficili da usare. Non mi e' piaciuto l'atteggiamento del personale, troppo orientato alla vendita di servizi quando si chiedono banali informazioni.
Bodde her 3 netter i februar 2023
Svar fra Maani den 22. feb. 2023
•Dear valued guest, Dear Matteo,Thank you for your time to write this review. We would like to express our apologies for any inconvenience may occurred. We always do our best to provide the best accommodation for our guests.We hope your next stay will be a pleasant one and looking forward to welcoming you back again!

10/10 – Utmerket

Silvia og Suisun City

Reiste med partner, Reiste med familie, Reiste med en gruppe, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love this hotel … it’s AMAZING and I highly recommend it to my friends and family
Bodde her 4 netter i januar 2023
Svar fra Mahmoud den 22. feb. 2023
Dear Silvia, Thank you very much for taking the time to share your experience at Toledo Hotel. We are glad to know that you had an enjoyable stay and we appreciate the high score you have given to our services and facilities.

10/10 – Utmerket

Silvia og Suisun City

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love this awesome hotel and would highly it to my friends and family
Svar fra Mahmoud den 22. feb. 2023
Thank you Silvia for giving us your feedback. We do our best to make sure we meet our guest expectations and we are glad we succeeded. We look forward to seeing again soon.

10/10 – Utmerket

Silvia og Suisun City

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Absolutely love this property soooo thank you sweetheart Toledo Family

10/10 – Utmerket

Cristian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had brilliant stay. Cannot fault hotel. It was clean, in a good location, served a great breakfast and the staff were extremely helpful. Would definitely recommend and would certainly stay here again. At the hotel reception Mohamed was very kind always willing to help us ….. thank you MOHAMED!!!! Without your help our stay would not have been the same!!!!!
Svar fra Mahmoud den 25. feb. 2023
Dear Christian,Thank you for choosing Toledo Amman Hotel and for sharing your feedback on Expedia. I am pleased that you enjoyed your stay with us. It is even wonderful to hear that you enjoyed the amazing service provided by our team, especially by Mohamed from Reception. Your positive feedback will definitely be shared with him.We look forward to welcome you again soon. Sincerely, Mahmoud Guest Service Team

8/10 – Bra

Peter og Lake In The Hills

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Older hotel, but overall ok. This is nothing fancy.

8/10 – Bra

Umit

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice stay

10/10 – Utmerket

Nawal

Great easy clean and professional staff
Bodde her 1 natt i januar 2023

10/10 – Utmerket

Veronica

Bodde her 1 natt i desember 2022

6/10 – Grei

Feras

Likte: Renhold, personale og service og fasiliteter

10/10 – Utmerket

Akram

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Good and clean

8/10 – Bra

LOUISE

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Selon le site web il y a un spa. En réalité c’est un gymnase qui n’est pas accueillant aux femmes. J’ai demandé de l’information et on m’a donné de l’information qui était fausse.

10/10 – Utmerket

marcel bernadus petrus wilhelmus og Millingen aan de Rijn

Bodde her 2 netter i oktober 2022

8/10 – Bra

Cathy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
All Positive
Very nice location- amazing decor- friendly staff- great food
Bodde her 1 natt i september 2022

8/10 – Bra

Cathy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Two thumbs up
Great location - wonderful helpful staff On- site dinner was excellent
Bodde her 2 netter i september 2022

10/10 – Utmerket

Lana og daly city

Bodde her 1 natt i september 2022

8/10 – Bra

rodolfo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
hotel prope, pret des sites a visiter
Bodde her 3 netter i september 2022
Svar fra Jamal den 26. sep. 2022
Dear Rodolfo,Thank you for taking the time to comment. We also enjoyed serving you and hope to see you again soon.

10/10 – Utmerket

Richard

Bodde her 3 netter i september 2022

8/10 – Bra

Jean-Luc

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Einfaches Hotel, aber sauber!
Gutes Stadthotel fur ein 1 Tage Städtetrip. Parkplatz unterirdisch und gratis. Schöne Lobby, gutes Frühstück.
Bodde her 2 netter i august 2022
Svar fra Jamal den 26. sep. 2022
Dear Jean-Luc,Thank you for taking the time to comment. We also enjoyed serving you and hope to see you again soon.

10/10 – Utmerket

Tawfiq

Bodde her 2 netter i august 2022

8/10 – Bra

Renee Gale og Renton

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient to my stay
Bodde her 3 netter i august 2022