Hoteller i Amelia

«D»

«Conditioner dispenser was broke.staff did not have access to conditioner..had to go find a store at 11pm...hair dryer started smoking when we turned it on, a replacement was never given nor were we given any update on if they could get us one..day staff was great..night staff was terrible»

«My first handicapped assigned room 210 was a disaster. Electric outlets and USB ports did not work. This caused difficulties in running oxygen equipment and charging other electronics. Restroom had a bathtub. Yes there was a bench but not convenient for reaching shower head. Once moved to handicapped room 119, I had a much better stay. 119 was spacious, included a couch. Roll in shower with portable shower chair. Staff friendly and helpful. Parking lot accessibility is concerning.»

«Hello, I paid on Expedia with a different form of payment and then was charged also at your desk. This was not just a hold it was a charge for the room. I was double charged.»

«The room smelled terrible, like a combination of dog and feet. The breakfast wasn't much better, was just a carb and sugar fest.»

«Staff were helpful. It had a good breakfast and we enjoyed the pool!»

«Property was clean and the front desk were very helpful»

«The whole staff is friendly the pool and jacuzzi at night had green and blue lights in them. The pool and Jacuzzi was very clean. Indoor really pretty really pretty front doors with water falls. As far as the tubs in the room in my room in particular, it could’ve been a little more upgraded but as far as the rooms, the rooms is clean Bigg TV I had double queen beds really quiet. The breakfast was amazing. The people was amazing. I definitely give it 10 out of 10.»

«Very disappointed that Hyatt couldn’t afford to have access to the NBA & NHL Championship games on TV. 😡»

«Hotel is badly in need of an update. A lot of things were worn, holes in the parking lot.»

«It’s crazy u have to pay $ 14.95 for a continental breakfast..not worth it»

«how to work the heating/ac was tricky»

«Room was good, staff was very helpful. Lots of places to eat nearby.»

«Beautiful lobby...room was clean and spacious...breakfast was beyond expectation.»

«Nice and clean!! Very friendly!! Website says breakfast, does not.»

«Great»

«Right in downtown- very convenient location.»

«Great place»

«Breakfast cold eggs and proteins —-not kept at temp 3 of my 5 day stay. manager wanted to argue about temp rather than fix problem. would not temp food (show me thermometer) Another guest said he complained about cold food day before to no avail. One morning 9 am fully out of all breakfast proteins saying they were slammed at pne time? what ? they dont know how to que foods for full hotel at breakfast? Had to wait 20+minutes to restock. Need better trained team! Room in suite ...

«Friendly staff - clean hotel. Ice maker not working on the floor»