Hoteller i Alton

«Great stay »

«Room felt neglected- no shower curtain, TV did not work, walls and screen window was shabby - I kinda expected some neglect - this seemed like too much. Then saw the smoke detector cover was missing and lost confidence in it’s safety so left and booked at another location. »

«Amazing place with great amenities like a game area, outside patio with a nice fire, and snacks/drinks in the room. Easy to get to the slopes too. »

«Clean and comfortable.»

«Great breakfast selection!»

«Great indoor pool area !»

«Staff were very courteous. Food was very good. »

«Amazing place! The most friendly and gracious hosts! We had a fantastic time and will absolutely stay here again!»

«The room was freezing when I arrived and it took hours for it to warm up. There was NO coffee with the continental breakfast. The staff was nice. The room was ok albeit unacceptably cold.»

«No tv, water has a smell, no heat in bathroom, people were noisy in hall in sitting rooms nearby too early in the morning »

«Room was clean. Bed was comfortable but very high. I booked a Deluxe king. The room was so small. Had a dormer as well which made it even smaller. NOT the room i boked. I would not stay in that room again...Also, they refurbished room. But the bathroom toilet was never replaced. It was like sitting on the floor, so low. Why not the toilet, too?»

«Courteous staff, room was clean. Convenient for our trip»

«Towels were phenomenal.»

«The staff was amazing! I forgot my expensive water bottle and they mailed it back to me.»

«Room was clean but you could tell it hasn't been DEEP cleaned in a while. Bed was comfy, breakfast was meh, ok if you cant afford to go out and need to save a few bucks. People living on the property. Walls are super thin and talking in the hallway sounds like they were right in our rooms. I couldnt tell if the full hour long conversation in the hall and constant slamming doors was guests, staff, residence, or what. I'd stay here again but only if nothing else was available. »

«Basically this is one of the nicest places we've ever stayed and this is our second time staying there. The rooms are immaculate everything's immaculate which is kind of one of the reasons. Why is because the place is brand spanking new.Chris Viude has some of the best food in the area hands down?. He changed his menu seasonally so now we're getting close to spring so the menu will be changing quite a bit for the spring so we look forward to coming up for that as well too. The prices right now ...

«We arrived on time for check in 3:00PM, but was informed by manager that my room wasn’t ready due to short staff, staff had a death in the family. The manager said it should be ready in 20 minutes, The time is now 3:25PM. I asked the manager again, was the room ready, she told me, “that the room needed to be inspected. I said did anything happen in the room ? She said,No! after the rooms are clean there policy the rooms need to be inspected. Finally, the room was ready at 3:46. We entered ...