Hoteller i Alton

«Very nice place, check-in associate, Tristan, was very helpful and kind. Nice room and great breakfast. Would come back.»

«The staff were all friendly and helpful.»

«Beautiful area!!»

«The rooms were clean but there were several people smoking right outside of the entrances. One of our rooms did not have a shower curtain upon arrival. I do have a question re: handicapped accessible rooms. The rooms were on the lower level- which was fine. BUT to get to the breakfast area room, you either walked up and around the outside of the building or climbed stairs. ALSO to use the shower, you had to be able to raise your leg at least 15 inches to clear the side of the tub. THEN TO STEP ...

«the room was newly remodeled. great space wonderful bed The staff was delightful very helpful. breakfast was good, aple»

«The property was very clean. All the staff was friendly it was quiet in our room and breakfast was made with pride.»

«a»

«Wonderful place to stay in St Louis! Great location, great staff, wonderful breakfast buffet, and reasonably priced!»

«I don’t usually bother to write reviews. But the stay at this place was far from ideal and it is my opinion Best Western is not doing their due diligence advising people. I will be fair and say the water pressure in the shower was good, the hot water lasted a long time and the king bed we slept in was comfortable. The pool looked nice though we did not use it, but I saw that some people commented that it looked bad. Not my experience. This location however is under construction, like MAJOR, ...

«Very disappointed after seeing this place had high ratings. I won’t be staying there again, it was horrible. The toilet, shower, & towels were gross. I planned on taking a shower in the morning but after seeing the bathroom, there was no way in heck I was going to. Barely slept because the refrigerator kept rattling & I kept thinking I was sleeping on a bed with bed bugs. There was a guy yelling at someone on the first floor (in his room but it was so loud) so my daughter & I were scared to even ...

«The property was very clean except the gym The treadmill was very dusty and evidence of sweat all over it that was never wiped off for the 3 days I used the gym (weights only). Also, there was a water bottle sitting in the exact same place by the treadmill all 3 days. But outside of the gym, everything else was very clean staff at the front desk was extremely nice and accommodating. My room was excellent!»

«Black mold and ceiling was failing apart in bathroom. Also the toilet was dirty (from the previous person) when I walked in. Room smelled a little suspicious of moisture that was noticeable.»

«Everything was excellent»

«Had a wonderful stay at the Hyatt. The staff was extremely friendly and the service was great. They were able to upgrade my room to a higher floor with a perfect view of the Arch! Only one complaint, only 2 elevators were working on our side of the building and it took a long time to come downstairs from my room.»

«Cuarto Limpio y muy amables el staff, buena hunicacion, buen precio.»

«!»

«We stay here once a year for a local event. Nothing fancy, just a nice place to stay. Breakfast leaves a bit to be desired.»

«The staff at this location is always friendly and helpful. Their breakfast is really decent and the morning lady is just wonderful! So friendly and keeps things so tidy! This is always our choice in Edwardsville.»