Hoteller i Alton

«Our couch was broken, pull out bed would barely come out and couldn't get it to go back in. Pool wasn't open and honestly thought it was an indoor pool from the description. The elevator was very scetchy as well. Was not impressed for the money I spent. »

«The desk server was on his phone in the parking lot and no where to be found. There was $hit smeared all over the public restroom in the lobby and when we asked if there was another restroom the kids could use and explained the situation the girl at the desk simply said NO thats thebonlynone we have and showed no concern for the cleanliness/ public health hazard of their hotel»

«The prop»

«Very nice lady at the desk!»

«For what this hotel lacks in amenities it by far makes up for in comfort, convenience, and customer service! Everything single staff member was efficient, helpful, and SO friendly! This was the first time we traveled with our pup Vito and he was welcomed with open arms!»

«Rooms are spacious and very clean. Property are so well kept. We didn’t partake in the breakfast (through I fault of the hotel we had to leave), but it’s so nice it’s offered!! Staff was polite and informative! »

«A nice hotel, only negative was I could hear the planes taking off multiple times at night.»

«The photos online give the impression of a new build or a very good upgrade. Not the case. The tub was old and would fill up with water when you showered. The walls needed to be wiped down as there was dirt handprints and hair on the ceiling in the bathroom. Once I cleaned that it wasn't bad. It was quiet considering it's proximity to the interstate and the elevator worked. It isn't the worst one I've stayed in. The staff was friendly. And check in was easy.»

«Clean room parking was not complicated »

«The breakfast was excellent, fresh fruit, eggs, etc. The roads were clean the staff, Garrett, was efficient and helpful.»

«Very accommodating, and a great staff!»

«Great place to stay and get good sleep and an excellent breakfast.»

«Pool broken and closed down. Room smelt like a whole pack of cigarettes had just been smoked in the room 5 minutes before we checked into the room. Whirlpool in the room was filthy. Bedding is paper thin and the two pillows they have on the bed are flat as can be. »

«Front staff was good. Souvenir shop was rude were I’ll never come backstage »

«The lady at the front desk was wonderful. Very kind and helpful. The room, however, had several strands of long brown hair (I have 1 inch long brown hair lol) and was generally unclean. Breakfast the next day was not out anywhere near the 6.a.m time (I was there at 6:30), and the lady who I assumed was responsible for breakfast that morning was passed out on the couch in the lobby. »

«We had a room facing the Arch. I would 100% recommend paying the extra fee for the view. Close to restaurants and baseball field. »

«Everything was to my liking during my stay »