Hoteller i Alton

«I am leaving a one star review because this property charges a nightly amenities fee that is a separate charge from the room rate. According to the staff on site, this amenities fee is for breakfast, the gym, etc. (we did not use any of these services) Expedia advertises the breakfast as free. When I complained to Holiday Inn, they sent me the number for Expedia. When I called Expedia, they told me there was nothing they could do and after speaking to the hotel staff further it also covers the ...

«Front desk was very rude»

«I’ve stayed here plenty of time in which the other times were okay. But this time the room was dirty and smelled like mold and there was a strong smell coming from the drain. Worst stay ever. I couldn’t even stay there and they had no other rooms to switch me to. I reserved it for 2 nights and didn’t stay either I went to a friends house in town. I let the front desk know and they agreed the room was bad. It was damp and smelly and not clean. But they would only refund me for one day the manager ...

«The rooms were clean but there were several people smoking right outside of the entrances. One of our rooms did not have a shower curtain upon arrival. I do have a question re: handicapped accessible rooms. The rooms were on the lower level- which was fine. BUT to get to the breakfast area room, you either walked up and around the outside of the building or climbed stairs. ALSO to use the shower, you had to be able to raise your leg at least 15 inches to clear the side of the tub. THEN TO STEP ...

«the room was newly remodeled. great space wonderful bed The staff was delightful very helpful. breakfast was good, aple»

«The guy that helped fix the shower in our room was kind. The room was incredibly quiet. The breakfast didn’t have that much, just the basics. Coffee, juice, cereal & toast. You could make waffles if you wanted to. The comforters looked dated & there are hardly any amenities. The cost was $50 than we booked last year. The woman at check-in was short tempered.»

«The place was under construction place was not clean. Elevator was not working. The whole experience was unprofessional and it’s a bad experience.»

«Room was specious and pretty clean but it just had historic/old feeling about it rooms are update but work was not so good breakfast was great staff was kind beds were pretty comfortable but there was connecting room, And you could hear it all its great for short stay but still think it was overpriced for the looks and location room had fridge microwaive iron hairdryer»

«Very friendly staff. Clean room and comfortable bed.»

«Helpful and friendly staff. Pool was not available but it hotel had stated that from the beginning. It would have been nice to have the pool open.»

«Cuarto Limpio y muy amables el staff, buena hunicacion, buen precio.»

«想像よりもとても汚かったです。»

«Property was convenient to restaurants and family members»

«I travel a lot and this hotel rates highly compared to others I’ve stayed in. The property was clean, and the room itself was spotless and comfortable, with a very comfortable bed. The bathroom was spacious and everything worked perfectly with no issues during my stay. Check-in was quick and efficient, and the staff were knowledgeable, polite, and professional. The hotel also offers breakfast as well as an evening drink and snack time, which was a nice added touch. The pool area was clean and ...

«Nice»

«The rooms are very nice and BIG for the price. I will keep this one in mind for any travels in the area»