Hoteller i Alton

«Location is great very close to shopping and good restaurants»

«Front desk employees were the rudest people I have ever encountered at the hotel both the individuals working at different times the morning guy wanted to fight my husband because he left his shirt in the car and guy told him to put it on and had to go back to the room to get the car key to get his shirt out of the car and the employee chased him down and got in his face threatening him told him he needed to leave the property. The pool was completely out of order but never stated that on the ...

«The rooms were clean but there were several people smoking right outside of the entrances. One of our rooms did not have a shower curtain upon arrival. I do have a question re: handicapped accessible rooms. The rooms were on the lower level- which was fine. BUT to get to the breakfast area room, you either walked up and around the outside of the building or climbed stairs. ALSO to use the shower, you had to be able to raise your leg at least 15 inches to clear the side of the tub. THEN TO STEP ...

«The Staff was excellent»

«Check in clerk was awesome. Very friendly and helpful. The beds was very comfortable, The building and rooms were somewhat in need of help. The bathroom was not handicapped accessible. Over all for the price, I would stay again.»

«No wash clothes No hand towels Both beds only had sheets! No blankets or comforters»

«The rooms were clean and efficient. However, the remodeling was going on a great majority of the hotel and the pool was not in use even though it was advertised. The food was basic but was given a small variety. I would stay again with my family because I believe when it is updated it will be a nice place.»

«We were put in a pet friendly room. The room smelled like it as well. We did not bring our pet. The pillows were half the size of regular pillows. Pubic hair on supposed clean towels. Pool was closed. The breakfast in the morning was sparse. Better than motel 8 across the parking lot. Safe space to stay.»

«We had a great stay and the breakfast was really good.»

«Absolutely WONDERFUL customer service. All employees were extraordinarily kind, helpful, and accommodating. Rooms were nice, breakfast was good. This was also a wonderful, quiet location. Highly recommend!»

«Staff said the pool was open until ten. We waited hours for the gentleman who were drinking to leave so the kids could swim. Went down and it was closed at 8. The offered to let us swim at the hotel next door. That hotel had people who were outside incredibly obnoxious and clearly were living at the hotel-no thanks. How’s there not a fan in the bathroom? Trash can was missing.»

«The whole hotel smelled of patchouli oil. There was a long hair in the sheets when I pulled down the bedding the toilet ball seat had burn marks in it. There were no amenities to comment on the furniture was bare-bones. It looked like the tub had been updated by slapping up some new tile and poorly redoing the grout. The man at the front desk was very nice. That is the only good thing I have to say. I would not stay here again.»

«Not enough light.»

«Todo vien»

«We returned to this property after staying there last week. It was a great value.»