Hoteller i Alton

«When the room next door was wildly partying from 12 - 4 am and I had to call security twice, the front desk was very unapologetic and the only thing they offered was to move my room. They said, well this happens sometimes at a casino. Like they were trying to tell us that we should lower our expectations about getting sleep because we're at a casino! We said we'd like them to comp the night as we didn't get a wink of sleep, but they said they could not do that. Why not may I ask? Is it too much ...

«Fast check in and friendly, professional front desk staff. I stayed 3 nights. They state that breakfast is “continental” and that’s exactly what is offered so people shouldn’t complain. The machine dispensed coffee is pretty awful. I had a standard king room and it was clean and good sized. They do need to add another chair to the room. The only chair is at the desk which faces a wall with your back to the tv so your only choice to watch tv is on the bed. They have some nice touches with ...

«The location was perfect, but the check-in was slow and the bed didn't look like it was made with fresh sheets»

«Lovely space, well behaved pets, attentive kind host who accomodated our arrival and departure times with courtesy!»

«Our experience was very good. We enjoyed our visit very much. Our room was cozy and welcoming. We had a few unique experiences that might help others to be aware of in the future. The hot water heater was very small which was fine, however, not knowing this we ran out of hot water during the first shower which left only cold water for my shower and we had a funeral to attend so that made it very inconvenient. Had we known we could have planned accordingly. Our second experience was that ...

«The property was impeccably maintained and was very clean and comfortable.»

«Made reservation through 3rd party. Office had no record of it when I was checking in. I had to show that my account was debited for the rental. Area is very crowded with RVs. Was greeted by campers yelling at me to slow down, even though I was doing the tmph speed limit. Not a good environment if you don't have an RV.»