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Anmeldelser av Royale Signature Hotel

3.5 out of 5
Royale Signature Hotel
No78,Jalan Lumpur, Alor Setar

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 39 av totalt 145 anmeldelser." "
Rangering på 8 − Bra. 60 av totalt 145 anmeldelser." "
Rangering på 6 − Grei. 25 av totalt 145 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 145 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 145 anmeldelser." "

7,6/10

Renhold

7,8/10

Personale og service

7,4/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Chee Peng

Likte: Renhold og personale og service
The smart key system can be improved.
Bodde her 3 netter i april 2024

8/10 – Bra

Kim Huat

Reiste med familie
Likte: Renhold og personale og service
The property is a little old and lacking good maintenance. But the staff is friendly and helpful.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Shariman

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

8/10 – Bra

Lim

Likte: Renhold og overnattingsstedets bygg og tilstand
all is ok. just not allow outside food or drink will get penalty. in house food price very expansive. parking place with security limited. need park road side if car park full.
Bodde her 1 natt i desember 2023

6/10 – Grei

Ernie

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Room not clean
Spacious but not very clean- bathroom got fungus.. carpet is dusty. Room is dark…
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Driss

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

8/10 – Bra

MOHD DZIAUDDIN USMAN

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

6/10 – Grei

HONG-FU og FREMONT

Bodde her 2 netter i september 2023
Svar fra RAJ den 28. sep. 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

2/10 – Forferdelig

Szaufiq'Qur

Reiste med partner, Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Air conditioner was not working well, water heater is not working well, limited food choice during breakfast but the staff is friendly.
Bodde her 1 natt i august 2023
Svar fra RAJ den 24. aug. 2023
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.

2/10 – Forferdelig

Yong

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juli 2023
Svar fra RAJ den 6. aug. 2023
We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude,

2/10 – Forferdelig

Kian Zachary

Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Stay AWAY !!
This is one property I would stay away from. It's seen better days that's for sure. What it need is a total overhaul of the entire property starting with a fresh coat of paint, new floor carpet as the one in our room has a peculiar smell. Washroom is decent but there was no hot water, faucet was broken and you could literally move the bath tub. One thing for sure is that I will not be returning to the hotel.
Bodde her 1 natt i april 2023
Svar fra RAJ den 6. aug. 2023
We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude,

6/10 – Grei

WEI TING

Bodde her 2 netter i juni 2023
Svar fra RAJ den 1. juli 2023
We're happy that you enjoyed our, but we’re sorry to hear it wasn't an amazing experience. Our team is constantly striving to improve, so we'd love to know what we could do differently the next time.

10/10 – Utmerket

Amin Zafri

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023
Svar fra RAJ den 1. juli 2023
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying

4/10 – Dårlig

SOHAINI

Bodde her 2 netter i april 2023
Svar fra RAJ den 1. juli 2023
We're sorry to hear about your bad experience and appreciate you bringing this to our attention. We take customer feedback seriously and are committed to making things right

8/10 – Bra

Nurulasyikin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2023
Svar fra RAJ den 1. juli 2023
Thank you so much for your positive rating!

4/10 – Dårlig

Charlene

Forretningsreisende
Likte ikke: Renhold og romkomfort
Too friendly
Very hospitable hotel with complimentary sandwiches left over from previous tenant. Just like the staff, the unidentified presences were very friendly. They ring door bell before entering. Just as stated, shower has 2 options, either very hot or very cold. Nothing in the middle.
Bodde her 4 netter i mars 2023

8/10 – Bra

Mahadzir

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Harap pihak hotel dapat menjaga kebersihan bilik sebaiknya. Yg lain semuanya bagus. Recommended
Bodde her 2 netter i februar 2023

6/10 – Grei

Shazelina

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room seemed kinda tired. There were patches on the carpet where water had obviously seeped through, especially where the bedroom carpet met the bathroom. The two times I stayed there, there were these floor blowers to dry out the carpet in the corridors.
Bodde her 2 netter i september 2022

4/10 – Dårlig

NIK MOHD RUIZ

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
Disappointed
Had problems with the toilet lights ; it was fixed initially and later the problems came back.
Bodde her 1 natt i september 2022

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold
Wifi not working. No reception. Wifi is essential when oversees. I complained to reception and received an apologetic smile. Pls do not publish this feedback. For hotel.com info as wifi is indicated in the booking.
Bodde her 1 natt i september 2022

2/10 – Forferdelig

Jason

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Look elsewhere
The pictures look decent an I'm sure the hotel was nice when built or renovated, but maintenance and basic cleaning seems non-existent. Stains on carpet, walls. Fingerprints and smudges everywhere. My room smelled like sewage gases. The water in the toilet, sink, etc was yellow. I was very uncomfortable during my stay.
Bodde her 4 netter i juli 2022

2/10 – Forferdelig

NORAZAH

Bodde her 1 natt i juni 2022

10/10 – Utmerket

Iskandar

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Big room, cheap rates, clean air,beauty ful toilet with bath tub, room Betong my needs - that's really good, simply amazing hotel in MY. But sadly located in kampung only. But even the kampung is very clean.
Bodde her 1 natt i mai 2022

8/10 – Bra

YUI

Bodde her 1 natt i april 2022

6/10 – Grei

Mohd Amir Bin

Reiste med familie
The room need to change the carpet..to old
Bodde her 2 netter i desember 2021

4/10 – Dårlig

Steven

Forretningsreisende
Likte ikke: Renhold og romkomfort
Room was disappointing
Room is too cold even at 28 degrees. Fan is too strong even at the slowest. Part of basin structure is blocking the toilet you cant sit straight, very disappointing
Bodde her 1 natt i desember 2021

10/10 – Utmerket

Liong Huat

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Keep it up
Walking distance to eatery shop n restoran
Bodde her 2 netter i november 2021

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service og romkomfort
Good stay
The walkway to the rooms & parking area is a bit dark & gloomy. Room is okay.
Bodde her 3 netter i november 2021

6/10 – Grei

YEOW SEON

Forretningsreisende
Normal
Bodde her 1 natt i oktober 2021

8/10 – Bra

Mohamed Huzaifah og ALOR GAJAH

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Large parking and hotel room. Dark at parking area
Bodde her 3 netter i oktober 2021

6/10 – Grei

Zurina

Likte: Personale og service
Bodde her 1 natt i september 2021

10/10 – Utmerket

Muhammad fauzy

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2021

8/10 – Bra

fauzy

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall very good 👍👍 and for front desk staff that day I'll give 5⭐
Bodde her 1 natt i mars 2021

8/10 – Bra

Lai

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cleanliness could be a problem
Room cleanliness can be improved alot! Found 2 cigarette ends once checked in, one on the floor beside the table and another one behind curtain, both are quite obvious. I purposely left it there and it wasn't been picked up after 3 days. I really doubt in the overall sanity of the hotel during pandemic. Moved to another hotel after my booking and not gonna extend it.
Bodde her 1 natt i januar 2021

6/10 – Grei

Laila og Kuala lumpur

Reiste med partner
Likte: Personale og service og fasiliteter
The room is not really clean. I had to change my room because i saw a strand of hair on the bathub. The bedsheet also dirty.
Bodde her 1 natt i desember 2020

8/10 – Bra

Parimala

Forretningsreisende
Likte: Personale og service
Stay was close to mall. Room was just OK. Not well cleaned as cobweb on the walls of the room.
Bodde her 3 netter i juli 2020

4/10 – Dårlig

Tipsuda

Forretningsreisende
Likte ikke: Renhold
It was musty and smelly in the room and I got problem on the key card 2 times during the trip
Bodde her 4 netter i mars 2020

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2020

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
If this is your only option
No hairdryer. Lots of ants everywhere. Bed is squeeze between 2 pillars, can only climb into bed from the foot of the bed. Open space parking is terrible, car was seriously covered with bird droppings.
Bodde her 1 natt i februar 2020

8/10 – Bra

Kuganesen

Forretningsreisende
Better stay this time
The room better but need to improve on the cleanness on carpet and shower tub. The wifi is way better for this stay. Connection is better and faster. The staff are friendly and helpful on my comment for Wifi. Appreciate it. Need to include more facilities in the hotel. At least must have a Gym room for morning workout or after work workout in hotel. Overall, it’s a good hotel to stay. Will repeat again soon.
Bodde her 1 natt i februar 2020

2/10 – Forferdelig

Chiok Keh

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Haunted House
Poor service, haunted house, dirty The light on automatically in the midnight
Bodde her 1 natt i januar 2020

2/10 – Forferdelig

Chiok Keh

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
, Dirty
The bathtub was not in good condition, dirty. Midnight the light switch on automatically, very scary.
Bodde her 1 natt i januar 2020

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Strategic location. Near Aman Sentral mall & few restaurants.
Bodde her 1 natt i januar 2020

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The shower drain was not working well, which caused the water to spill over onto the rest of the bathroom floor. We had to use a towel to stop further flow of the water.
Bodde her 1 natt i desember 2019

6/10 – Grei

Kuganesen

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Feedback
The room was clean but need major repair work for shower tub. The water inlet pipe leaking badly and not fix properly. Other then that, all was ok for this trip. Nice location, quiet and room is nice. Aircond work well for my room.
Bodde her 1 natt i desember 2019

8/10 – Bra

Pui Chew

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte ikke: Personale og service
Make me waited almost 2 hours at the lobby, receptionist said if I want to check in early I have to pay RM100. Disappointed with that.
Bodde her 1 natt i november 2019

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well managed room and services. Staff was friendly.
Bodde her 5 netter i oktober 2019

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location good and breakfast okay.sssssssssssssssss
Bodde her 1 natt i oktober 2019

8/10 – Bra

Bee Hwa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2019