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Anmeldelser av Holiday Inn ALMATY, an IHG Hotel

4 out of 5
Holiday Inn ALMATY, an IHG Hotel
Timiryazev 2 D, Almaty

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 92 av totalt 236 anmeldelser." "
Rangering på 8 − Bra. 89 av totalt 236 anmeldelser." "
Rangering på 6 − Grei. 32 av totalt 236 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 236 anmeldelser." "
Rangering på 2 − Forferdelig. 12 av totalt 236 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

7,6/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Stein

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotell, good service, good breakfest!
Bodde her 5 netter i juni 2019

10/10 – Utmerket

Chirag

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2024

8/10 – Bra

NOREEN

Likte: Renhold og personale og service
Need new carpet
Bodde her 2 netter i april 2024

10/10 – Utmerket

Pavel og Sammamish

Bodde her 3 netter i april 2024

2/10 – Forferdelig

agnis

Bodde her 4 netter i mars 2024
Svar fra Aruzhan Iskakova den 24. apr. 2024
Dear Agnis ,Thank you for taking the time to tell us about your experience at Holiday Inn ALMATY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or aruzhan.iskakova@ihg.com.Sincerely,Aruzhan Iskakovaaruzhan.iskakova@ihg.com

10/10 – Utmerket

JONGHO

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
좋아요~
Bodde her 6 netter i februar 2024

10/10 – Utmerket

Alexandra

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i januar 2024

10/10 – Utmerket

Woojin

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024

6/10 – Grei

Julia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Sohn

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
not good
Bodde her 1 natt i desember 2023
Svar fra Aruzhan Iskakova den 20. des. 2023
Dear Guest,Thank you for choosing out hotel for your stay!If you don't mind, we kindly ask you to inform us what problems you faced during your stay that you rated it 1 out of 5?Thank you in advance!

8/10 – Bra

Woojin

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Lesya og Clackamas

Forretningsreisende, Reiste med en gruppe
Likte ikke: Personale og service og fasiliteter
Bodde her 3 netter i desember 2023

4/10 – Dårlig

Oleksandr

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The hotel in general is fine but .. when I checked in there was a bat in my room, brought it to receiption in a bag: no excuses, no support or customers service. I am traveling for months and this is the place I will never come back
Bodde her 2 netter i november 2023

10/10 – Utmerket

Jonathan

Bodde her 1 natt i september 2023

10/10 – Utmerket

Dongil

Bodde her 3 netter i august 2023
Svar fra Grigory den 8. sep. 2023
Тhank you for taking the time to tell us about your experience at Holiday Inn Almaty. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcome you again in the future. Again, thank you for choosing Holiday Inn! Best Regards, Holiday Inn Almaty Team

6/10 – Grei

Xuejun

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
it’s in a convenient location, quiet and staff members are very friendly. But the property is a bit run down. The carpet needs to be replaced and the furnitures are old.
Bodde her 3 netter i august 2023
Svar fra Grigory den 8. sep. 2023
Тhank you for taking the time to tell us about your experience at Holiday Inn Almaty. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcome you again in the future. Again, thank you for choosing Holiday Inn! Best Regards, Holiday Inn Almaty Team

10/10 – Utmerket

JEONG WON

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2023
Svar fra Grigory den 8. sep. 2023
Тhank you for taking the time to tell us about your experience at Holiday Inn Almaty. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcome you again in the future. Again, thank you for choosing Holiday Inn! Best Regards, Holiday Inn Almaty Team

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is an ideal area where for people who visits a country for the first time. The staff have been brilliant and extremely helpful and friendly.
Bodde her 4 netter i juli 2023
Svar fra Grigory den 8. aug. 2023
Тhank you for taking the time to tell us about your experience at Holiday Inn Almaty. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcome you again in the future. Again, thank you for choosing Holiday Inn! Best Regards, Holiday Inn Almaty Team

10/10 – Utmerket

Kevin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Although I had problems when I arrived in the country with my partner was unfortunate was unable to meet me, the staff was able to assist my situation, they were extremely helpful and speak and understand good English, very impressed and great hospitality.
Bodde her 2 netter i juli 2023
Svar fra Grigory den 1. aug. 2023
Тhank you for taking the time to tell us about your experience at Holiday Inn Almaty. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcome you again in the future. Again, thank you for choosing Holiday Inn! Best Regards, Holiday Inn Almaty Team

10/10 – Utmerket

HARUNA

Bodde her 1 natt i juli 2023
Svar fra Grigory den 24. juli 2023
Тhank you for taking the time to tell us about your experience at Holiday Inn Almaty. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcome you again in the future. Again, thank you for choosing Holiday Inn! Best Regards, Holiday Inn Almaty Team

10/10 – Utmerket

Woojin

Forretningsreisende
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Not bad, but not good
Bodde her 4 netter i juli 2023
Svar fra Grigory den 19. juli 2023
Тhank you for taking the time to tell us about your experience at Holiday Inn Almaty. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcome you again in the future. Again, thank you for choosing Holiday Inn! Best Regards, Holiday Inn Almaty Team

10/10 – Utmerket

Anela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Such a great experience! Very attentive and helpful staff, delicious breakfast, safe and clean environment.
Svar fra Aruzhan den 20. juni 2023
Тhank you for taking the time to tell us about your experience at Holiday Inn Almaty. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcome you again in the future. Again, thank you for choosing Holiday Inn! Best Regards, Holiday Inn Almaty Team

4/10 – Dårlig

Kwang Yeol

Bodde her 1 natt i juni 2023
Svar fra Aruzhan den 20. juni 2023
Тhank you for taking the time to tell us about your experience at Holiday Inn Almaty. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcome you again in the future. Again, thank you for choosing Holiday Inn! Best Regards, Holiday Inn Almaty Team

8/10 – Bra

SANGCHUN

Bodde her 4 netter i mai 2023
Svar fra Aruzhan den 20. juni 2023
Тhank you for taking the time to tell us about your experience at Holiday Inn Almaty. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcome you again in the future. Again, thank you for choosing Holiday Inn! Best Regards, Holiday Inn Almaty Team

2/10 – Forferdelig

Junwon

Bodde her 1 natt i juni 2023
Svar fra Aruzhan den 20. juni 2023
Тhank you for taking the time to tell us about your experience at Holiday Inn Almaty. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcome you again in the future. Again, thank you for choosing Holiday Inn! Best Regards, Holiday Inn Almaty Team

10/10 – Utmerket

Sergej

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sehr schön
Bodde her 4 netter i mai 2023
Svar fra Holidai Inn Almaty Team den 7. juni 2023
Тhank you for taking the time to tell us about your experience at Holiday Inn Almaty. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcome you again in the future. Again, thank you for choosing Holiday Inn! Best Regards, Holiday Inn Almaty Team

8/10 – Bra

Kathy

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room and hallway carpets were very dirty and the color almost turned black.
Bodde her 1 natt i mai 2023
Svar fra Darkhan den 26. mai 2023
Тhank you for taking the time to tell us about your experience at Holiday Inn Almaty. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcome you again in the future. Again, thank you for choosing Holiday Inn! Best Regards, Holiday Inn Almaty Team

6/10 – Grei

Mohamed

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Never ever thinking to come again!!!
Not clenched enough, it’s not every day. Reception staff are not professional. Check out 12 but they are making noise from 10:00 am. Breakfast not worth at all. The Hotel not as holiday in standard!
Bodde her 5 netter i april 2023
Svar fra Darkhan den 28. apr. 2023
Dear Mohamed,Thank you for taking the time to tell us about your experience at Holiday Inn Almaty. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcome you again in the future. Again, thank you for choosing Holiday Inn! Best Regards, Holiday Inn Almaty Team

8/10 – Bra

Kwang Yeol

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2023
Svar fra Anara den 21. apr. 2023
Dear Kwang Yeol, we would like to thank you for rating your stay with us and looking forward in welcoming back at Holiday Inn Almaty! Sincerely, Anara Kospanova

8/10 – Bra

DUCK HO

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2023
Svar fra Anara den 21. apr. 2023
Dear DUCK HO, we would like to thank you for taking the time and rating your stay with us. Looking forward in welcoming back at Holiday Inn Almaty! Sincerely, Anara Kospanova

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i april 2023
Svar fra Anara den 21. apr. 2023
Dear Anonymous, we would like to thank you for the high rating and looking forward in welcoming back at Holiday Inn Almaty! Sincerely, Anara Kospanova

6/10 – Grei

Faina og Mulgrave

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Stayed there for around 5 days, and the hotel unfortunately falling apart. Staff and service are excellent. Staff goes beyond and above to help, and accomodate your needs. They make sure you are happy and do their best to make your stay comfortable as much as its possible giving the conditon of the hotel. Rooms are outdated, towels are very old and thin. When I asked, the host brought very good fluffy towels, but to get them you might need to ask. The lights in the room are very pale, its almost dark and feels uninviting, carpet is dirty and old. It feels like staff does everyting to keep this place clean and tidy, but management invests ZERO to make it happen. Overall, my big THANKS to staff for accomodating our needs and changing the room, giving good towels, umbrella when it was raining, etc. And lots of questions to management and owners, the hotel has amazing team working there, location is spot on, why not to make tis hotel one of the bests in towm? Thanks
Bodde her 5 netter i april 2023
Svar fra Anara den 21. apr. 2023
Dear Faina, first of all let us to thank you for taking the time and to share your feedback with us, we really appreciate it. The hotel is in the process of changing the linen and towels floor by floor. The carpet looks dirty as the color is dark but the room cleaned very thoroughly. In spite of the fact that the rooms are outdated we keep our hotel clean and focus to the service as well. We are looking forward in welcoming you back at Holiday Inn Almaty! Sincerely, Anara Kospanova

6/10 – Grei

Zhanna

Forretningsreisende
The regular hotel. We had our every year conference there. There were not lotion and shower cap in the room. They put only two small towels. It were not enough, frankly! There is a reconstruction area around the hotel.
Bodde her 2 netter i mars 2023
Svar fra Anara den 21. apr. 2023
Dear Zhanna, we would like to thank you for taking your time to share the feedback with us. The set up and amenities in the standard room is according to the IHG standard, in case, if you need any additional items we have a Forgot something program by dialing reception and asking the missing items. We are looking forward in welcoming you back at Holiday Inn Almaty! Sincerely, Anara Kospanova

10/10 – Utmerket

Victoria

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very helpful and attentive staff, great breakfast, clean room and one of the best areas, close to everything.
Bodde her 10 netter i mars 2023
Svar fra Anara den 21. apr. 2023
Dear Victoria, first of all let us to thank you for taking the time to share your feedback with us. We are very happy to know that you stay was great. We look forward in welcoming you back at Holiday Inn Almaty! Sincerely, Anara Kospanova

6/10 – Grei

Jouko

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Ei ollut 4 tähden arvoinen. Korkeintaan 3 tähteä. Aamupala oli keskitasoa huonompaa. pekonit ja makkarat kylmiä. kahvinkeitinlaite surkea, ja liian hidas. normaali kahvi puuttui. makkaralaadut oli huonoja. henkilökunnan kielitaito oli heikko.
Bodde her 6 netter i mars 2023
Svar fra Anara den 18. mars 2023
Dear Jouko, thank you for sharing the feedback on your recent stay. I'm really sorry to hear you were disappointed with the quality of our breakfast. Your experience doesn't clearly meet with the standards we set to ourselves. We do use guest feedback to find areas of improvement and I will be sharing your feedback with the team. I hope we get the chance to host you again in the future and show you that your experience this time is not the norm. Sincerely, Anara Kospanova Operations Manager.

10/10 – Utmerket

Shazni Ahamed

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2023
Svar fra Anara den 21. apr. 2023
Dear Shazni Ahamed, we would like to thank you for taking the time to evaluate out hotel. Looking forward in welcoming you back at Holiday Inn Almaty! Sincerely, Anara Kospanova

10/10 – Utmerket

JAMES

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff very helpful and polite, rooms very clean
Bodde her 9 netter i februar 2023
Svar fra Anara den 22. feb. 2023
Dear James, thank you for the feedback, we appreciate your time to share it with us. Looking forward in welcoming you back at Holiday Inn Almaty! Sincerely, Anara.

10/10 – Utmerket

Irina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

4/10 – Dårlig

Dmitri

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i november 2022

6/10 – Grei

Alexander

Forretningsreisende, Reiste med familie
The location was right for the event that we had to attend.
Bodde her 2 netter i oktober 2022

8/10 – Bra

Khalil

Bodde her 1 natt i oktober 2022

10/10 – Utmerket

SOONGAB

Bodde her 2 netter i oktober 2022

10/10 – Utmerket

Simon

Bodde her 3 netter i august 2022

10/10 – Utmerket

YANGIN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2022

2/10 – Forferdelig

emre

Bodde her 2 netter i september 2022

10/10 – Utmerket

Sharofiddin

Bodde her 1 natt i september 2022

8/10 – Bra

Madina

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The toilets are very dirty!
Bodde her 3 netter i august 2022

6/10 – Grei

Gi Hoon

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold
Floor was very dirty.
Bodde her 1 natt i august 2022

8/10 – Bra

Shakhriyor

Likte: Renhold, personale og service og fasiliteter
Bodde her 4 netter i august 2022

10/10 – Utmerket

Natalia

Reiste med familie og små barn, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All
Bodde her 9 netter i august 2022