6/10 – Grei
tone
7. aug. 2019
Likte ikke: Renhold
Dirty!
We stayed in a so called luxury villa. The villa is beautiful and the outside area and the private pool is very nice. The problem is that it’s so wore down, the furniture are full of holes, huge stains etc. the apartment was very dirty at arrival, shower full of hair and soap, stains on walls, mirrors etc. and the cleaning did not approve during our stay even tho we complained. The beds are extremely uncomfortable, hard like a table almost and no top mattresses. The towells full of holes, no shelves, no tables, no chairs no where to put your clothes or belongings in bedrooms or bathroom. Lots of ants in kitchen, bedrooms and living room. The villas are mixed with private ones so our closest neighbor was working with a electric saw all day and evening, hotel couldn’t help cause of Portuguese law, only police could help. We did not receive our loyalty gift at arrival. The so called cleaning people just walks in from basement around 9 in the morning, so make sure u put up the no cleaning sign.. Villas are not a real part of hotel anymore , we could not put anything on the room, like restaurants bars, had to pay cash. Could not get fresh towels by pools etc. it’s our second stay at this worn down place, it was a bit dirty and worn down last time too but not this bad. we won’t come again and it’s too bad cause it’s a beautiful location.
tone
Bodde her 14 netter i juli 2019
