Innendørsbasseng, 2 utendørsbassenger og bassengtelt (mot betaling)

Anmeldelser av Hilton Alexandria Green Plaza

5 out of 5
Hilton Alexandria Green Plaza
14th of May Bridge Road, Smouha, Alexandria

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 68 av totalt 150 anmeldelser." "
Rangering på 8 − Bra. 41 av totalt 150 anmeldelser." "
Rangering på 6 − Grei. 23 av totalt 150 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 150 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 150 anmeldelser." "

8,4/10

Renhold

8,4/10

Personale og service

8,4/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

SHOTA og mitaka

Bodde her 1 natt i mai 2024

8/10 – Bra

Louis

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

4/10 – Dårlig

YUSUKE

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The facility was old but well organized. And al of staff were very kind but not professional.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Walid

Bodde her 1 natt i desember 2023
Svar fra Aya Helmy den 21. des. 2023
Dear M. Walid,Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 – Utmerket

Walid

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property. Centrally located close to anything you need
Bodde her 7 netter i november 2023
Svar fra Aya Helmy den 3. des. 2023
Dear Mr. Walid,Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 – Utmerket

Kerry

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely
Beautiful hotel by shops and and restaurants. Rooms lovely spacious and clean. Every ones services has been fantastic. ⭐️⭐️⭐️⭐️⭐️
Bodde her 1 natt i november 2023
Svar fra Aya Helmy den 27. nov. 2023
Dear Mr. Burns,Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 – Utmerket

Ahmed

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel and personnel; excellent service
Excellent hotel Very good layout Practical Good size rooms Always clean Room service turnover even folded my leftover clothes on the couch. Best aspect of the hotel, are the people that work there.
Bodde her 3 netter i november 2023
Svar fra Aya Helmy den 12. nov. 2023
Dear Mr. Ahmed,Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 – Utmerket

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Desk reception Mirna very helpful
Bodde her 2 netter i oktober 2023
Svar fra Aya Helmy den 16. okt. 2023
Dear Mr. Provenzale,Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 – Utmerket

Asmaa

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed in the new part of the hotel and it was super clean and nice. The reception guy was very pleasant and helpful. The pool was very good and big and of course the shopping center in the plaza was a plus.
Bodde her 1 natt i september 2023
Svar fra Aya Helmy den 15. okt. 2023
Dear Ms. Asmaa,Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

8/10 – Bra

Markus

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice Hotel in good area. Service good , rooms ok , breakfast good , just annoying a lot of childrens don't have any behavior in the restaurant. Missing service at the pool bar and also the maon bar.closed at 11:30 pm. Not really normal for a 5* Hotel.
Bodde her 2 netter i september 2023
Svar fra Aya Helmy den 1. okt. 2023
Dear Mr. Brauweiler,Thank you very much for your comments on Expedia.com. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what you deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Thank you again. With my kindest regards,Aya HelmyQuality Control Manager

2/10 – Forferdelig

Ahmed

Likte ikke: Renhold og personale og service
They knocked the door for no reason.
Bodde her 1 natt i september 2023
Svar fra Aya Helmy den 1. okt. 2023
Dear Mr. Mahmoud,Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to share with us this constructive review on Expedia.com.We greatly appreciate every feedback from our guests as we constantly strive to achieve the highest quality standards. However, based on your relatively low rating and problems mentioned here, I am concerned to find you not satisfied. Accordingly please accept our sincere apologies for any inconvenience and for failing to meet your expectations. Please rest assured that your feedback has been communicated to concerned department heads for necessary action, where applicable. As we place great value on your continued relationship with Hilton and regret the dissatisfaction of a valued guest like your good self, we are looking forward to welcoming you once again at Hilton Alexandria Green Plaza.Kindest regards,Aya HelmyQuality Control Manager

8/10 – Bra

DAI HYUN

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Aya Helmy den 1. okt. 2023
Dear Mr. Kim,Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regardsAya HelmyQuality Control Manager

10/10 – Utmerket

Howard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Aya Helmy den 12. nov. 2023
Dear Mr. Baranker,Thank you so much for posting your nice comments on Expdia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

8/10 – Bra

Haider

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Aya Helmy den 19. sep. 2023
Dear Mr. Jaddoa,Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what you deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Thank you again. With my kindest regards,Aya HelmyQuality Control Manager

10/10 – Utmerket

TAKAKO

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
ショッピングセンター内にあるホテルのため レストランやカフェもまわりにたくさんあります。 部屋は清潔で過ごしやすいです。 スタッフの対応も素晴らしいです。
Bodde her 2 netter i september 2023
Svar fra Aya Helmy den 19. sep. 2023
Dear Ms. Fukuoka,Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 – Utmerket

Marites

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great service
Bodde her 2 netter i september 2023
Svar fra Aya Helmy den 17. sep. 2023
Dear Mr. Consengco,Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 – Utmerket

Mohamed

Bodde her 2 netter i juli 2023
Svar fra Hilton Alexandria Green Plaza den 14. sep. 2023
Thank you so much for staying with us! It was a pleasure having you and we are happy to see your rating and to hear you had a great stay.

10/10 – Utmerket

HAJNA og KATY

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
La instacion esta buena y buen servicio.
Bodde her 3 netter i juni 2023
Svar fra Aya Helmy den 29. juni 2023
Dear Ms. Hajna,Thank you so much for posting your nice comments on Expedia.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 – Utmerket

Yousef

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It's inside the plaza a lot of shopping and cafe's Which is great
Bodde her 5 netter i juni 2023
Svar fra Aya Helmy den 8. juni 2023
Dear Mr. Yousef,Thank you so much for posting your nice comments on Cheap tickets. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 – Utmerket

Abdulaziz

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Shopping
Bodde her 1 natt i juni 2023
Svar fra Aya Helmy den 5. juni 2023
Dear Mr. Abdul Aziz,Thank you so much for posting your nice comments on Expedia.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

6/10 – Grei

Mohamed og Niles

Likte ikke: Personale og service
receptionist Was not nice at all
Bodde her 7 netter i mai 2023
Svar fra Aya Helmy den 24. mai 2023
Dear Mr. Mohamed,Thank you very much for your comments on Expedia.com. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regardsAya HelmyQuality Control Manager

10/10 – Utmerket

Harin

Bodde her 2 netter i mai 2023
Svar fra Aya Helmy den 5. juni 2023
Dear Ms. Harin,Thank you so much for posting your nice comments on Expedia.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 – Utmerket

Mohamed og Niles

Likte: Renhold og overnattingsstedets bygg og tilstand
Very nice plce
Bodde her 3 netter i mai 2023
Svar fra Aya Helmy den 14. mai 2023
Dear Mr. Mohamed,,Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 – Utmerket

Evelina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hilton Green Plaza Alexandria
En fantastisk vistelse med trevlig personal, fantastisk mat och trevlig miljö
Bodde her 4 netter i april 2023
Svar fra Aya den 30. apr. 2023
Dear Ms. Abbie,Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 – Utmerket

Francisco

Bodde her 2 netter i april 2023
Svar fra Aya Helmy den 24. mai 2023
Dear Mr. Francisco,Thank you so much for posting your nice comments on Expedia.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

6/10 – Grei

Huda

It was okay. It wasn’t bad but it could be better than what we found.the hotel need new modern furniture.the air freshener is going to make a big difference in the rooms and hallway of the hotel
Bodde her 4 netter i april 2023
Svar fra Aya den 16. apr. 2023
Dear Ms. Huda,Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regardsAya HelmyQuality Control Manager

10/10 – Utmerket

HEBA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely place Super friendly staff Thanks to all from room 108 🌷🌷🌷 One of a kind architecture design Incredible location (the mall it lies within even has government services instead of going to places far to get them) Room service very attentive Lovely experience Will use it again
Bodde her 4 netter i april 2023
Svar fra Aya den 16. apr. 2023
Dear Ms. Heba,Thank you so much for posting your nice comments on Expedia.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

8/10 – Bra

Stephane

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Located within a shopping complex, makes for noisy surroundings. Strong cigarette odor that does not go away. Staff very nice and helpful.
Bodde her 8 netter i mars 2023
Svar fra Aya Helmy den 12. mars 2023
Dear Mr. Stephan,Thank you very much for your comments on Expedia. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused from the noise and the cigarettes odor which did not meet your expectation. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regardsAya HelmyQuality Control Manager

10/10 – Utmerket

Walid

Bodde her 5 netter i februar 2023
Svar fra Aya Helmy den 5. mars 2023
Dear Mr. Walid,Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

8/10 – Bra

SHERIF

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Good Value for the Price
Nice Hotel, but I do not know why they gave us a very far room, although the hotel was had very low occupancy.
Bodde her 1 natt i januar 2023
Svar fra Aya Helmy den 15. jan. 2023
Dear Mr. Sherif,Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

10/10 – Utmerket

Yasser

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I liked the place, on top of a shopping mall, and a food court
Bodde her 2 netter i september 2022
Svar fra Aya Helmy den 10. okt. 2022
Dear Mr. Yasser,Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya HelmyQuality Control Manager

2/10 – Forferdelig

Jennifer

Bodde her 1 natt i september 2022
Svar fra Aya Helmy den 25. sep. 2022
Dear Ms. Jennifer,Thank you very much for choosing to book your stay at Hilton Alexandria Green Plaza and for taking the time to share with us your review on Hotels.com.We greatly appreciate every feedback from our guests as we constantly strive to achieve the highest quality standards. However, based on your relatively low rating, I am concerned to find you not satisfied. Appreciate to send me the details of your dissatisfaction to take if further with the concerned departments. Please accept our sincere apologies for any inconvenience and for failing to meet your expectations. As we place great value on your continued relationship with Hilton and regret the dissatisfaction of a valued guest like your good self, we are looking forward to welcoming you once again at Hilton Alexandria Green Plaza.Kindest regards,Aya HelmyQuality Control Manager

8/10 – Bra

DAVID

Bodde her 1 natt i august 2022
Svar fra Aya Helmy den 18. aug. 2022
Dear Mr. David, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what you deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Thank you again. With my kindest regards, Aya Helmy Quality Control Manager

8/10 – Bra

Fahad

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i juli 2022
Svar fra Aya Helmy den 24. juli 2022
Dear Mr. Fahad, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what you deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Thank you again. With my kindest regards, Aya Helmy Quality Control Manager

4/10 – Dårlig

Philip

Likte: Renhold og fasiliteter
Likte ikke: Personale og service
The hotel was beautiful, but the staff told me at first i didnt have a reservation- yhen when i arrived they tolf me I didnt pay but had to pay them again. Whe i produced my confirmation email they said they needed to double check and then finally said it was ok. The staff the next day allowed a very late checkout, but i feel the feeling of being scammed left a bitter taste in my mouth.
Bodde her 2 netter i juli 2022
Svar fra Aya Helmy den 16. juli 2022
Dear Mr. Philip, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to share with us this constructive review on Expedia. We greatly appreciate every feedback from our guests as we constantly strive to achieve the highest quality standards. However, based on your relatively low rating and problems mentioned here, I am concerned to find you not satisfied. Accordingly please accept our sincere apologies for any inconvenience and for failing to meet your expectations. Please rest assured that your feedback has been communicated to concerned department heads for necessary action, where applicable. As we place great value on your continued relationship with Hilton and regret the dissatisfaction of a valued guest like your good self, we are looking forward to welcoming you once again at Hilton Alexandria Green Plaza. Kindest regards, Aya Helmy Quality Control Manager

8/10 – Bra

richard

Likte: Personale og service og romkomfort
Bodde her 2 netter i juli 2022
Svar fra Aya Helmy den 16. juli 2022
Dear Mr. Richard, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what you deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Thank you again. With my kindest regards, Aya Helmy Quality Control Manager

8/10 – Bra

Rashed og Doha

Reiste med familie
Likte: Renhold og fasiliteter
Oooo
Bodde her 4 netter i juni 2022
Svar fra Aya Helmy den 16. juli 2022
Dear Mr. Rashed, Thank you very much for your comments on Expedia. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what you deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Thank you again. With my kindest regards, Aya Helmy Quality Control Manager

10/10 – Utmerket

Mohamed

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff
Bodde her 3 netter i juni 2022
Svar fra Aya Helmy den 13. juni 2022
Dear Mr. Mohamed, Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya Helmy Quality Control Manager

10/10 – Utmerket

Rami

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel, classy area , nice property, staff were amazing and always there to help from cleaning staff to reception to security to guys around the pool! I enjoyed my time there and will definitely consider this hotel for my future stays in Alexandria
Bodde her 3 netter i mai 2022
Svar fra Aya Helmy den 13. juni 2022
Dear Mr. Rami, Thank you so much for posting your nice comments on Expedia. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya Helmy Quality Control Manager

6/10 – Grei

Raphael Nhlanhla

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Average
The hotel is good and staff is very courteous. I was disappointed with the breakfast offerings. It’s no where near the Hilton hotels standard. Just different types of breads and cheese.
Bodde her 2 netter i april 2022
Svar fra Aya Helmy den 27. apr. 2022
Dear Mr. Raphael, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regards Aya Helmy Quality Control Manager

10/10 – Utmerket

Emma

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2022
Svar fra Aya Helmy den 27. mars 2022
Dear Ms. Emma, Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya Helmy Quality Control Manager

10/10 – Utmerket

Hala

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Had a great time.
The hotel is clean nice service. Many restaurants. The room was very clean and the bed was comfortable. The mall is below the hotel with lots of shops a movie theater and restaurants including Pizza Hut KFC and Starbuck. The hotel is located in the center of Alexandria. The room also had a good size fridge. I had 2 rooms. My family loved it.
Bodde her 4 netter i februar 2022
Svar fra Aya Helmy den 24. feb. 2022
Dear Ms. Hala, Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya Helmy Quality Control Manager

6/10 – Grei

Catherine

Bodde her 2 netter i januar 2022
Svar fra Aya Helmy den 24. jan. 2022
Dear Ms. Catherine, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regards Aya Helmy Quality Control Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold og romkomfort
Convenient, Clean hotel with Good service
We had a 2 night stay at the plaza. It was a pleasant experience. Even though the concierge and front desk staff couldn’t answer all of our questions, they did try. The facilities themselves are nice. Only two things to note- 1) as we had requested a non-smoking room we had quite a hike to our room (in a wing of the hotel and sort of in a basement-like area), 2) our shower door leaked water really bad since it had been improperly sealed. Other than those 2 things everything was on par with our expectations. The location is great-very conveniently located in the Green Plaza with lots of restaurants, coffee, and shopping just a stones throw away.
Bodde her 2 netter i desember 2021
Svar fra Aya Helmy den 23. jan. 2022
Dear Valuable Guest, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regards Aya Helmy Quality Control Manager

10/10 – Utmerket

Islam

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2021
Svar fra Aya Helmy den 28. des. 2021
Dear Mr. Islam, Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya Helmy Quality Control Manager

6/10 – Grei

Ravi

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2021
Svar fra Aya Helmy den 28. des. 2021
Dear Mr. Ravi, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regards Aya Helmy Quality Control Manager

10/10 – Utmerket

Ahmed

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Spacious room sleep and shop
The room is spacious and well maintained except for the bathroom door. The hotel is located as part of a shopping mall with lots of services nearby. Paid Parking possibility is also available infront of the Hotel entrance, it costs 70EGP per night. Staff service are also professional.
Bodde her 1 natt i desember 2021
Svar fra Aya Helmy den 19. des. 2021
Dear Mr. Ahmed, Thank you so much for posting your nice comments on Hotels.com. We are very delighted you have enjoyed your stay with us and honored that you have given us this high rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya Helmy Quality Control Manager

8/10 – Bra

Arno

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ok
Bon hotel, tout est conforme a la description, belle piscine intérieure et extérieure
Bodde her 3 netter i november 2021
Svar fra Aya Helmy den 29. nov. 2021
Dear Mr. Arno, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what you deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Thank you again. With my kindest regards, Aya Helmy Quality Control Manager

8/10 – Bra

Ban

Bodde her 5 netter i november 2021
Svar fra Aya Helmy den 29. nov. 2021
Dear Mr. Ban, Thank you very much for your comments on Hotels.com. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what you deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Thank you again. With my kindest regards, Aya Helmy Quality Control Manager

10/10 – Utmerket

Bassam og Concord

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location, good price and great staff
Bodde her 2 netter i november 2021
Svar fra Aya Helmy den 9. nov. 2021
Dear Mr. Bassam, Thank you indeed for your nice comments on Travelocity and for your time posting them, we are very happy you have enjoyed your stay with us and we are honored that you have given us the high rating. Waiting for you to visit us again, soon we hope. With my kindest regards Aya Helmy Quality Control Manager