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Anmeldelser av Santa Ana Star Casino Hotel

3 out of 5
Santa Ana Star Casino Hotel
54 Jemez Canyon Dam Rd, Bernalillo, NM

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 2800 av totalt 3761 anmeldelser." "
Rangering på 8 − Bra. 592 av totalt 3761 anmeldelser." "
Rangering på 6 − Grei. 195 av totalt 3761 anmeldelser." "
Rangering på 4 − Dårlig. 85 av totalt 3761 anmeldelser." "
Rangering på 2 − Forferdelig. 89 av totalt 3761 anmeldelser." "

9,8/10

Renhold

9,4/10

Personale og service

8,8/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Janell

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was impressed by ALL the staff. My room was clean and comfortable. Everyone was super friendly and helpful. Especially enjoyed the Bell hop 🙂
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Mike

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really nice property, will stay there next time we are passing through.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Emilio

Likte: Overnattingsstedets bygg og tilstand
Convenient
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Daniellee

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good as always
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Vanessa

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient andkid friendly
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Ron

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice hotel. Spacious room and comfortable beds. Highly recommend his hotel
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Heather og Wheaton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Mike

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

James

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i mai 2024
Svar fra Front Desk Shift Manager den 24. mai 2024
Dear James,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Utmerket

Maria Camille

Friendly staff, nice clean rooms and very quiet
Bodde her 1 natt i mai 2024
Svar fra Front Desk Shift Manager den 24. mai 2024
Dear Maria,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Utmerket

Christina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and service
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Donald

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a nice place and the slots paid
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Shari

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great room and very comfortable.
Bodde her 1 natt i mai 2024
Svar fra Front Desk Shift Manager den 24. mai 2024
Dear Shari,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Utmerket

Merton

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
nice place to stay
Bodde her 2 netter i mars 2024

10/10 – Utmerket

MyKala

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff
Bodde her 1 natt i mai 2024

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was clean, friendly at the front desk, food was good didn’t have to go out to eat had it all there. Love to stay there has been our 3rd time. What I didn’t like is that the elavater was broken and I get very nervous. Just think of having to walk down the stairs my knees. Had surgery on one.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Gilbert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Front Desk Shift Manager den 24. mai 2024
Dear Gilbert,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Utmerket

Richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Its beautiful place very calm beautiful clean ready to go back theur again here soon. This tome a family vacation we stayed theur because my daughter had her softball tournament..but really enjoy it . Only thing is im.still.waitin on my deposit u put its been a week and i still hsvent seen it back into.my.acxount . .
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Roger og Taos

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
it was convenient
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

David

Forretningsreisende, Reiste med familie
Had an intoxicated person past 10 pm who caused a disturbance in our hallway. Security was NOT helpful and rude. We will not be back!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

dennis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like it
Bodde her 2 netter i mai 2024

10/10 – Utmerket

William

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was a good stay, very clean and comfortable, event was close by.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Claudia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Service was great
Bodde her 1 natt i mai 2024

6/10 – Grei

Maria

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Tinisha og Land O Lakes

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Their service went above and beyond. Their rooms were beautiful.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Mike

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Ruby og Hernandez

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Tim

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would certainly stay here again! Very nice
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Craig og Albuquerque

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful Mountain View with easy parking. Everything shuts down way to early for any real late night fun n very limited on where to eat.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Emma

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i mai 2024

8/10 – Bra

Rebecca

Reiste med familie
It’s a nice hotel and good value. The casino is pretty large by Indian casino standards. Not a great selection for breakfast. The sports bar is the only sit-down restaurant with not a big selection. The Mesa Grille has some breakfast options but doesn’t open until 11 AM. The hot water in the room needs work. The sink “hot” water is very tepid. Same with the shower, and I had the shower temperature control lever set all the way to “hot” and it was only lukewarm. My brother’s room across the hall was the same way.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Carolina S.

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful big rooms , very comfortable bed and nice shower.
Bodde her 1 natt i mai 2024
Svar fra Front Desk Shift Manager den 16. mai 2024
Dear Carolina,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Bra

Rachele

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First time I stayed at this property for a wedding nearby. I liked my stay. The property was clean, conveniently located, and the staff friendly. I loved the fact that the casino is smoke free.
Bodde her 3 netter i mai 2024
Svar fra Front Desk Shift Manager den 16. mai 2024
Dear Rachele,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Utmerket

Terry

Reiste med partner
Likte: Fasiliteter
Very beautiful rooms. Great staff at check in and out. Definitely will stay here again.
Bodde her 1 natt i mai 2024
Svar fra Front Desk Shift Manager den 16. mai 2024
Dear Terry,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Front Desk Shift Manager den 16. mai 2024
Dear David,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly staff
Bodde her 1 natt i mai 2024
Svar fra Front Desk Shift Manager den 16. mai 2024
Dear David,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Bra

Wanda

Reiste med partner
Only negative is the shower was either scalding hot or ice cold…. Could not get it to stay a consistent temperature. Otherwise- we enjoyed the room and the hotel.
Bodde her 2 netter i mai 2024
Svar fra Front Desk Shift Manager den 16. mai 2024
Dear Wanda,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Bra

WILLA

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Only bad thing was gift shops were often closed/ no room service
Bodde her 1 natt i mai 2024
Svar fra Front Desk Shift Manager den 16. mai 2024
Dear Willa,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Bra

Susan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Second time I’ve stayed and elevators were not working.
Bodde her 2 netter i mai 2024
Svar fra Front Desk Shift Manager den 16. mai 2024
Dear Susan,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Know that we are staffed 24 hours a day and are available to respond to your requests always.Your candid review will be forwarded to proper departments and we thank you for your feedback.

6/10 – Grei

Avonne

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Check in was not great
Bodde her 1 natt i mai 2024
Svar fra Front Desk Shift Manager den 12. mai 2024
Dear Avonne,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Know that we are staffed 24 hours a day and are available to respond to your requests always.Your candid review will be forwarded to proper departments and we thank you for your feedback.

10/10 – Utmerket

Bennie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Food at this resort is excellent
Bodde her 1 natt i mai 2024
Svar fra Front Desk Shift Manager den 12. mai 2024
Dear Bennie,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Bra

Carl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy access to Rio Rancho
Bodde her 1 natt i mai 2024
Svar fra Front Desk Shift Manager den 11. mai 2024
Dear Carl,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Bra

Beverly A

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Everything went just perfect with our stay there. I believe really the only issues that we had were the elevators were broken there was only one working elevator and when we took a shower the water would roll out from underneath the showered glass door and get everywhere so we were constantly cleaning that up. But everybody there was fantastic and we just really liked it. Thank you so much.
Bodde her 2 netter i mai 2024
Svar fra Front Desk Shift Manager den 11. mai 2024
Dear Beverly,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Utmerket

Kelly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice stay! We loved the extra security measures taken in the parking lot and getting to the rooms! The room was very clean and the beds were comfortable! We would stay again
Bodde her 1 natt i mai 2024
Svar fra Front Desk Shift Manager den 12. mai 2024
Dear Kelly,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Utmerket

Miranda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Yay
Bodde her 1 natt i mai 2024
Svar fra Front Desk Shift Manager den 12. mai 2024
Dear Miranda,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Utmerket

Patrick

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was nice
Bodde her 2 netter i mai 2024
Svar fra Front Desk Shift Manager den 12. mai 2024
Dear Patrick,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Utmerket

Josie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wish we had more time to enjoy the property.
Bodde her 1 natt i mai 2024
Svar fra Front Desk Shift Manager den 11. mai 2024
Dear Josie,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Utmerket

Gabriel

Reiste med partner
Great Room
Bodde her 1 natt i mai 2024
Svar fra Front Desk Shift Manager den 9. mai 2024
Dear Gabriel,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Utmerket

Janelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location, the casino area was much larger than it looked upon walking in, food options aren’t fabulous, but the rooms were nice and spacious.
Bodde her 1 natt i mai 2024
Svar fra Front Desk Shift Manager den 9. mai 2024
Dear Janelle,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything has been good for my first stay here and comfortable
Bodde her 1 natt i mai 2024
Svar fra Front Desk Shift Manager den 9. mai 2024
Dear Andrew,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.