Rom – standard, 1 kingsize-seng | Utsikt fra rommet
Sjekk tilgjengelighet

Anmeldelser av San Mateo Inn

2.5 out of 5
San Mateo Inn
2424 San Mateo Blvd Ne, Albuquerque, NM

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 833 av totalt 1730 anmeldelser." "
Rangering på 8 − Bra. 506 av totalt 1730 anmeldelser." "
Rangering på 6 − Grei. 201 av totalt 1730 anmeldelser." "
Rangering på 4 − Dårlig. 96 av totalt 1730 anmeldelser." "
Rangering på 2 − Forferdelig. 94 av totalt 1730 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

7,4/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Carol og Magdalena

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Affordable. Comfortable. Convenient location.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Chun Hang

Bodde her 1 natt i april 2024

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet and close to the freeways and restaurants .
Bodde her 1 natt i april 2024

10/10 – Utmerket

Alex

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Older property but clean and well maintained!
Bodde her 1 natt i januar 2024

8/10 – Bra

Anja Karin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Das Zimmer war sauber und geräumig, da es auf der straßenabgewandten Seite lag, war es auch nicht sehr laut. Die Gegend wirkte etwas heruntergekommen, das Motel liegt an einer großen, rund um die Uhr stark befahrenen Straße. Der Pool war saisonbedingt (April) nicht nutzbar.

10/10 – Utmerket

Felicia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
2nd time staying here. Very clean room. No complaints here
Bodde her 1 natt i april 2024

8/10 – Bra

Greg

Likte: Renhold, personale og service og fasiliteter
This property is now closed for renovation and will remain so for 6-12 months I was told. Other than that, the property is somewhat difficult to get in to. The people there were very friendly and helpful, and my one night stay was completely fine.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Steven

Reiste med familie
Our air conditioner and heat did not work. Told the front desk was not fix. Then started to get charges on my card from hotel. Over $100
Bodde her 2 netter i april 2024

8/10 – Bra

Scott

Reiste med partner
Likte: Personale og service
An Okay place, but the building and the room itself was only a 6/10 at best . It was the staff and the cleanliness that shone.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Sheila A

Forretningsreisende
No hot water
Bodde her 4 netter i april 2024

10/10 – Utmerket

iran

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

8/10 – Bra

Shannon

Reiste med familie
Likte: Renhold
Fine place to stay. I’ve stayed here twice now and it’s not the Ritz but no bed bugs and reasonably priced. We had to wait about 15 minutes both times we needed the front desk because the attendant was on break. Close to the NM Expo though and good location.
Bodde her 4 netter i april 2024

2/10 – Forferdelig

Jeff

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service
Very clean and maintained property. The rating is because of the man that checked me in. That’s all I’m saying
Bodde her 3 netter i april 2024

6/10 – Grei

Sara

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter
It was clean and the location was great. The staff were not that friendly but it was OK. the room was OK but the bathroom was very small and really needed renovations. We had to ask for shampoo and soap from the beginning which was strange.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Larry

Bodde her 2 netter i april 2024

6/10 – Grei

Mark

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Friendly staff, but the property needs some maintenance upgrades. Room key would not work every evening when I came back to my room. Upon checking in, another guest experienced a similar issue. The worst part, however, was the lack of hot water in the location where I was staying. The staff explained that my room was furthest from the hot water heater and that I just needed to let it run for a “few minutes” to warm up. It took over 20 minutes for the water to turn hot.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Dorothy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is my go to place when I'm staying in Albuquerque. The staff is always friendly, the room is nice and comfortable, and it's comes at a great price!
Bodde her 1 natt i april 2024

8/10 – Bra

Brian og Orlando

Bodde her 1 natt i april 2024

10/10 – Utmerket

Hailey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
nice
Bodde her 2 netter i april 2024
Svar fra Yurissa den 25. apr. 2024
Thank you for staying with us Hailey!

8/10 – Bra

Fred

Very nice for the price!
Bodde her 1 natt i april 2024
Svar fra Yurissa den 25. apr. 2024
Thank you for staying with us Fred!

8/10 – Bra

Jeff

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Man at front desk is very unprofessional and rude.
Bodde her 6 netter i april 2024
Svar fra Yurissa den 25. apr. 2024
We're sorry you experienced unprofessional customer service Jeff, we hope you can give us another opportunity and we will share this with all our staff so they can understand how a bad customer service affects our reviews.

8/10 – Bra

Arielle

Reiste med familie, Reiste med kjæledyr
Likte: Overnattingsstedets bygg og tilstand
The rooms made you feel homey for us and check out was amazing, but checking out with the staff was terrible. I had to leave work early in the morning, but when the staffed called to ask if I was extending my staff. I apologized that I didn’t communicate that I wasn’t able to check out in person, but my guest was out right at 11am. Once I let them know, she said she would check. 15 mins had past and I haven’t heard back from the front desk. I called and she said she still hadn’t checked even though told me she would. The whole experience of talking with the front desk was unprofessional for me.
Bodde her 2 netter i april 2024
Svar fra Yurissa den 25. apr. 2024
Thank you for staying with us Arielle, we do apologize for the miscommunication. We understand during check out time it really gets busy in the lobby and new arrivals trying to check in early. We will make sure our staff knows communication is very important.

10/10 – Utmerket

thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Some of the facility is a little dated – slightly worn rugs, etc – but still very nice and a very good price for the quality. You even get a couple chocolate truffles on your pillow!
Bodde her 1 natt i april 2024
Svar fra Yurissa den 25. apr. 2024
Thank you for staying with us Thomas! We will look into the worn rugs to exchange them with new ones. We're happy you like the chocolates!

10/10 – Utmerket

Alyssa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Yurissa den 25. apr. 2024
Thank you for staying with us Alyssa!

8/10 – Bra

Donald

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No blow dryer
Bodde her 1 natt i april 2024
Svar fra Yurissa den 25. apr. 2024
Thank you for staying with us Donald, we sent maintenance to put a new hair dryer. Safe travels!

10/10 – Utmerket

Virgil

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great small spot
Bodde her 1 natt i april 2024
Svar fra Yurissa den 25. apr. 2024
Thank you for staying with us Virgil!

10/10 – Utmerket

Bo

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very clean and kept up. The room was veey clean. Juat wish more plugs where available especially around the bed
Bodde her 3 netter i april 2024

4/10 – Dårlig

Dave

Bodde her 1 natt i april 2024

10/10 – Utmerket

Lashica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Yurissa den 25. apr. 2024
Thank you for staying with us Lashica!

10/10 – Utmerket

Brandi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Yurissa den 25. apr. 2024
Thank you for staying with us Brandi!

8/10 – Bra

Peggy

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the room was.very clean the front desk was nice and very gelpful
Bodde her 1 natt i april 2024
Svar fra Owner den 8. apr. 2024
Thank you for mentioning our staff. We're truly grateful for your stay.

8/10 – Bra

Vicente

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Comfortable affordable hotel , a bit noisy from streets near the hotel and also not in the best neighborhood but other than that it the room was comfy and clean .
Bodde her 1 natt i april 2024
Svar fra Owner den 8. apr. 2024
Thank you for being so positive! We appreciate your stay,

8/10 – Bra

Norma og Pembroke

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Owner den 8. apr. 2024
Thank you for staying!

8/10 – Bra

Richard

Likte: Renhold og personale og service
Lotta construction around the building going on
Bodde her 1 natt i april 2024
Svar fra San Mateo Team den 8. apr. 2024
Thank you for staying.

10/10 – Utmerket

adriana

Bodde her 1 natt i april 2024
Svar fra Yurissa den 27. apr. 2024
Thank you for staying with us Adriana!

10/10 – Utmerket

Heidi

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was so nice and accommodated a last minute reservation with dogs. The room was very clean and the bathroom was huge. I highly recommend staying there.
Bodde her 1 natt i april 2024
Svar fra Yurissa den 9. apr. 2024
Thank you for staying with us Heidi! We're glad you enjoyed your stay with us. Come visit us again!

10/10 – Utmerket

Heather

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to spend the night on our road trip. Room was clean and comfortable. There’s a Denny’s next door which is convenient.
Bodde her 1 natt i mars 2024
Svar fra Yurissa den 9. apr. 2024
Thank you for staying with us Heather, we are happy you enjoyed your stay and our rooms met your expectations!

2/10 – Forferdelig

Beth

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I didn’t even stay here. It’s in a very dangerous area. Even their parking has barbed wire around it! Terrifying! I had to pay for it because it was non refundable 😩
Bodde her 1 natt i april 2024
Svar fra Yurissa den 9. apr. 2024
You didn't give us the opportunity, we have 3 benchmarks which are: Safety, Friendliness and Cleanliness. Our staff ensures to do their rounds to make sure everything is ok with the property.

2/10 – Forferdelig

LUIS

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
PERSON ON FRONT DESK WAS VERY UNPROFECIONAL PLACE LOOK DIRTY DID STAY AT THAT HOTEL
Bodde her 2 netter i mars 2024
Svar fra Yurissa den 9. apr. 2024
We do apologize for the unprofessional customer service you encounter Luis. Our rooms are clean our front desk check the rooms thoroughly to make sure rooms are good to go. We hope you can give us another opportunity Luis, safe travels!

6/10 – Grei

Nicole

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Fixtures were very loose. Didn’t want to move the shower head because I thought it was going to come out of the wall. Toilet moves every time we sat on it.
Bodde her 2 netter i mars 2024
Svar fra Yurissa den 9. apr. 2024
Thank you for staying with us Nicole, and for providing feedback we sent our maintenance to fix these details right away!

10/10 – Utmerket

Breanna

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
I enjoyed my stay
Bodde her 1 natt i mars 2024
Svar fra Yurissa den 9. apr. 2024
Thank you for staying with us Breanna!

8/10 – Bra

Peter

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice Motel, rooms had been renovated and look fresh and clean. Since it's been an older property, you can hear the people upstairs walking around. Couldn't find the ice machine.
Bodde her 1 natt i mars 2024
Svar fra Yurissa den 9. apr. 2024
Thank you for staying with us Peter; safe travels!

6/10 – Grei

Linda

Reiste med partner
Likte ikke: Personale og service
we are an elderly couple and had to drag our suitcases up two flights of stairs to the room. Looks are deceiving the front of the building is beautiful but when you go around the side it is an older motel type.
Bodde her 1 natt i mars 2024
Svar fra Yurissa den 9. apr. 2024
Thank you for staying with us Linda, we apologize for not being able to accommodate you to a ground floor. We appreciate your feedback, safe travels!

10/10 – Utmerket

Doug

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Yurissa den 9. apr. 2024
Thank you for staying with us Doug!

10/10 – Utmerket

Karl

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place great customer service.
Bodde her 1 natt i mars 2024
Svar fra Yurissa den 9. apr. 2024
Thank you for staying with us Karl, glad to know our staff are providing great customer service!

10/10 – Utmerket

Judy

Reiste med familie
Everything was clean and ready for checking in. Michael checked me in and was very helpful and courteous. Looks like rooms were updated recently. Parking was in a secure area. Beds were very comfortable. Checking out was simple.
Bodde her 1 natt i mars 2024
Svar fra Yurissa den 9. apr. 2024
Thank you for staying with us Judy, we truly appreciate your feedback. Will be sharing this with Michael glad to hear he provided great customer service. Safe travels!

10/10 – Utmerket

Nicole

Very nice place to stay.
Bodde her 1 natt i mars 2024
Svar fra Yurissa den 9. apr. 2024
Thank you for staying with us Nicole!

10/10 – Utmerket

Harmeet

Reiste med familie og små barn, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly all around. Lots of great food near by. It has a small area for pets. All in all, i would definitely stay there again.
Bodde her 1 natt i mars 2024
Svar fra lolita den 24. mars 2024
thank you for staying with us harmeet. we look forward to hosting you again

10/10 – Utmerket

Carlos

Bodde her 1 natt i mars 2024
Svar fra Yurissa den 25. apr. 2024
Thank you for staying with us Carlos!

10/10 – Utmerket

linda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a great stay and had a good nights rest. Thank you
Bodde her 1 natt i mars 2024
Svar fra lolita den 25. mars 2024
so happy you slept well. we do have super comfy mattresses and pillows.