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Anmeldelser av Quality Inn & Suites Albuquerque Downtown - University

2.5 out of 5
Quality Inn & Suites Albuquerque Downtown - University
1315 Menaul Blvd Ne, Albuquerque, NM

Anmeldelser

6,6
Rangering på 10 − Utmerket. 261 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 236 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 168 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 152 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 184 av totalt 1001 anmeldelser." "

6,8/10

Renhold

7,2/10

Personale og service

6,2/10

Fasiliteter

6,2/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Graciela

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Diana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Trish den 7. mai 2024
Thank you for staying with us

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Trish den 4. mai 2024
Thank you Maria

8/10 – Bra

Julie

Reiste med partner
Likte: Renhold og personale og service
Inside was great and clean. Exit gate not working and anyone come in where the cars are parked and our window on the outside panel was broken and screen was missing
Bodde her 1 natt i mai 2024
Svar fra Trish den 4. mai 2024
Thank you Julie, we are constantly doing maintenance to provide better guest experience.

6/10 – Grei

Leslie S.

The room didn't feel clean. It smelled like cleaning products but didn't feel clean. Two of the four pillows didn't have pillow cases. The toilet seat was left up.
Bodde her 1 natt i april 2024
Svar fra Trisha den 26. apr. 2024
Leslie, I apologize about your stay.

6/10 – Grei

Kateri

!
Bodde her 1 natt i april 2024
Svar fra Trisha den 24. apr. 2024
Thank you for staying with us.

2/10 – Forferdelig

Paul

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Why can do the front waiting area? It smells like human urine then they shock you with $100 deposit. All of a sudden once you get up to the counter, which is BS got bug bites from the beds back door to get in and out of to get to the room is broken, great place if you’re a crackhead
Bodde her 2 netter i april 2024
Svar fra Trisha den 24. apr. 2024
Paul, I understand you were upset about the deposit. If you look on the Expedia web site it does tell you about the deposit. Please read all the print when making reservations. By the way we do not rent to crackheads.

6/10 – Grei

Leilani

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Trisha den 23. apr. 2024
Thank you for staying with us

8/10 – Bra

Vernon

Likte: Personale og service
Bodde her 2 netter i april 2024
Svar fra Trish den 16. apr. 2024
Thank you

2/10 – Forferdelig

Salvador Linares

Reiste med partner, Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
So checkout is at 11 am but they will bother you starting at 9 am. They knock and then they open the door. That’s unsafe. No staff member should open the door before 11 am. We don’t know their background or intentions. I would not suggest going there with children, child trafficking is very real. The staff gives me very that kind of vibe.
Bodde her 1 natt i april 2024
Svar fra Trish den 15. apr. 2024
Thank you Salvador, I can assure you staff does not knock on doors until 11:10am. All employees do a background check as well as random drug screens. The staff here is a great staff, I am sorry if you got a vibe.

8/10 – Bra

Gregory

Bodde her 1 natt i april 2024
Svar fra Trisha den 26. apr. 2024
Thank you Gregory

10/10 – Utmerket

Jhoan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Trisha den 8. apr. 2024
Thank you Jhoan

2/10 – Forferdelig

Street

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The couches are so dirty in the suite. Full of stains
Bodde her 1 natt i mars 2024
Svar fra Trish den 2. apr. 2024
Thank you Street, I apologize and will be looking into this.

10/10 – Utmerket

Christine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Reasonable price. Easy to fine location.
Bodde her 1 natt i mars 2024
Svar fra Trish den 1. apr. 2024
Thank you Christine.

8/10 – Bra

Joanna

Bodde her 1 natt i mars 2024
Svar fra Trisha den 22. apr. 2024
Thank you for staying with us.

6/10 – Grei

Nichole

Took 45 minutes to check in. Disappointed with the breakfast. Website said scrambled eggs and biscuits and gravy. None of that was offered. Ice machine did not work.
Bodde her 1 natt i mars 2024
Svar fra Trish den 28. mars 2024
Thank you Nicole, we have been trying to update the website with Expedia.

4/10 – Dårlig

kevin g

Likte ikke: Personale og service og fasiliteter
Internet was not available
Svar fra Trish den 28. mars 2024
Thank you kevin, i apologize Comcast had an outage.

10/10 – Utmerket

Ernest

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
comfortable beds
Bodde her 1 natt i mars 2024
Svar fra Trish den 20. mars 2024
Thank you Ernest

8/10 – Bra

Peter

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My stay here was pretty good. I was on a business trip and stayed in another hotel for the previous two days, but did not like my stay there, so when I had to extend my trip an extra night I chose this hotel and was pleased. The other hotel had a run down chair; this hotel had a nice, new-looking plush chair. The other hotel didn't set the clock; this hotel did. The other hotel had light fixtures that didn't work; all the fixtures in this hotel worked. The other hotel took the breakfast utensils away too fast and I had to eat yogurt with a fork; this hotel provided plenty of spoons for my yogurt. The other hotel gave no indication online that there was a $100 hold on the credit card; this hotel informed prospective customers right up front online about it so there were no surprises. The only thing I didn't like was that the check-in wait was too long. That's actually kind of a positive for this hotel because that means it's so popular, but I was tired when checking in, like most people are, and was sixth in line to check in. Not the hotel's fault, though, that they're popular. Overall I liked this hotel, their staff and their breakfast. I will stay there again when I return to Albuquerque, and would recommend it to others.
Bodde her 1 natt i mars 2024
Svar fra Trish den 19. mars 2024
Thank you Peter, I am glad you enjoyed your stay at our hotel.

2/10 – Forferdelig

Osmin

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Nec más atención y cuidado del onmueble
Bodde her 2 netter i mars 2024
Svar fra Trish den 18. mars 2024
I apologize, we are always trying to improve.

4/10 – Dårlig

Sydnee

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Staff was nice no issues there. When you walk in though there’s an overwhelming clean smell of bleach mixed with something else and that’s throughout the whole building. You have to get use to the smell for it to “go away”. I killed 3 cockroaches in my room. I know they are all over in general being New Mexico . But they highly need to spray or bomb the place. In the morning when I woke up and moved my covers there was a small one in my bed. I felt very dirty. I didn’t give a one star due to the staff.
Bodde her 1 natt i mars 2024
Svar fra Trish den 18. mars 2024
Thank you Sydnee, we have the hotel professionally sprayed 3 times a week.

8/10 – Bra

Gioacchino og pavia

Camere spaziose ceck-in troppo lungo per una notte va bene
Bodde her 1 natt i mars 2024
Svar fra Trish den 18. mars 2024
Thank you

10/10 – Utmerket

Loi og Milpitas

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel doesn't have the elevator, so it's hard to carry the luggages with seniors like us.
Bodde her 1 natt i mars 2024
Svar fra Trish den 18. mars 2024
Thank you Loi, I apologize about the steps.

2/10 – Forferdelig

Beverly og Lewisville

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
There is no elevator! I was on the second floor and had to drag a hundred pound suitcase upstairs! Once inside the room I found a floor that needed to be be swept and a broken mirror. I will NEVER use this hotel again!
Bodde her 1 natt i mars 2024
Svar fra Trish den 18. mars 2024
I apologize Beverly.

6/10 – Grei

Deyanira

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
I'm trying to be objective and not compare this to a better quality hotel. For the hotel category and area it's in, it's probably an average hotel. It was decently clean, and they had a few things for breakfast. The rate is super affordable so I get the no frills, but it desperately needs some updates. Everything looks ancient and dingy.
Bodde her 1 natt i mars 2024
Svar fra Trisha den 13. mars 2024
Thank, Deyanira, we are always improving the hotel.

8/10 – Bra

Beverly og Lewisville

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was clean and beds extremely comfortable. But the door clearly had been kicked in and poorly repaired. The neighborhood has a lot of homeless people and although the parking lot is gated, the gate was not closed. There are not a lot of choices for dinner close by.
Bodde her 1 natt i mars 2024
Svar fra Trish den 11. mars 2024
Thank you Beverly, we appreciate your comments.

10/10 – Utmerket

Bess

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was fabulous and the room was clean and relaxing
Bodde her 1 natt i mars 2024
Svar fra Trisha den 8. mars 2024
Thank you bess, I am happy to hear the staff took good care of you. Come see us again.

10/10 – Utmerket

Deanna

Reiste med partner, Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was friendly and helpful.!! Breakfast was good and the breakfast staff was greeting everyone ave made sure nothing ran out. I’ll will definitely stay again thanks. Rooms enter also clean environment was clean.
Bodde her 1 natt i mars 2024
Svar fra Trisha den 4. mars 2024
Thank you Deanna, I am glad everything went well with your stay. the staff here is the best.

8/10 – Bra

Peggy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Reasonable price and a spacious, clean room.
Bodde her 1 natt i februar 2024
Svar fra Trisha den 4. mars 2024
Thank you Peggy, come see us again.

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property needs a little maintenance
Bodde her 1 natt i februar 2024
Svar fra Trisha den 4. mars 2024
Thank you Robert, we are always working on maintenance.

10/10 – Utmerket

Koffi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place and well described
Bodde her 1 natt i februar 2024
Svar fra Trisha den 4. mars 2024
Thank you Koffi, i am glad to hear you enjoyed your stay with us.

10/10 – Utmerket

Raphaelita

Bodde her 1 natt i februar 2024
Svar fra Trisha den 20. feb. 2024
Thank you

6/10 – Grei

Stacy

Bodde her 2 netter i januar 2024
Svar fra Trisha den 20. feb. 2024
Thank you for staying with us

2/10 – Forferdelig

Matthew

Bodde her 1 natt i februar 2024
Svar fra Trish den 21. mars 2024
I apologize if your stay was not as expected.

10/10 – Utmerket

Jesus

Bodde her 1 natt i februar 2024
Svar fra Trisha den 20. feb. 2024
Thank you Jesus

2/10 – Forferdelig

David

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
don't pay attention to customers
Bodde her 1 natt i februar 2024
Svar fra Trish den 14. feb. 2024
David I can assure you customers are very important to us.

10/10 – Utmerket

Garry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Absolutely amazing for the price! The wonderful lady who checked my husband in was able to send us to the most amazing Authentic New Mexican Restaurant. Although it is tucked right next to a highway, there was little noise. We were in a unit facing the highway. The parking lot is fenced for security reasons but we did not feel uncomfortable with our surroundings. While this was perfect for an overnight stop or a couple of days for a work trip, it might not be the most family friendly stop. There are no restaurants or attractions within walking distance.
Bodde her 1 natt i desember 2023
Svar fra Trish den 14. feb. 2024
Thank you Garry, I am happy to hear how much you enjoyed your stay and the staff. I hope that if you are ever in Albuquerque you will come stay with us again.

10/10 – Utmerket

Samantha

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was great and will be back
Bodde her 2 netter i februar 2024
Svar fra Trish den 6. feb. 2024
Thank you Samantha, I am happy to hear you will be back.

10/10 – Utmerket

Hannah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was super clean and large. I felt very comfortable here and wanted to stay longer. Pleasantly surprised!
Bodde her 1 natt i januar 2024
Svar fra Trish den 4. feb. 2024
Thank you Hannah, I am happy to hear you enjoyed staying with us

8/10 – Bra

Nicole

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pros: The staff was pleasant, the breakfast was decent (loved the green chili), plenty of parking and was well lit, the room was clean and updated. Cons: The hallways were not updated and smelled like smoke, freeway noise could be heard in room along that side, deposit took too long to refund.
Bodde her 1 natt i januar 2024
Svar fra Trish den 4. feb. 2024
Thank you Nicole, I appreciate your comments

8/10 – Bra

Aaron

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Trish den 4. feb. 2024
Thank you Aaron

2/10 – Forferdelig

Christopher

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They refused my reservation. Need a refund
Bodde her 1 natt i januar 2024
Svar fra Trish den 4. feb. 2024
I appreciate your comments. You did receive your refund. You will need to get with Expedia for the refund, since they are the ones that charged your card

10/10 – Utmerket

Michelle

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I always stay here and it’s been always great! Staff and services are awesome!
Svar fra Trish den 29. jan. 2024
Thank you Michelle, I am glad that we are your place in Albuquerque.

8/10 – Bra

susan

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Trish den 29. jan. 2024
Thank you for staying with us.

10/10 – Utmerket

Aida

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent, everything was perfect
Bodde her 1 natt i januar 2024
Svar fra Trish den 29. jan. 2024
Thank you Aida, come see us again.

10/10 – Utmerket

Jerold

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Trish den 30. jan. 2024
Thank you Jerold

10/10 – Utmerket

Raymundo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Is excellent
Bodde her 1 natt i januar 2024
Svar fra Trish den 28. jan. 2024
Thank you

2/10 – Forferdelig

Shannon

Likte: Renhold
Likte ikke: Romkomfort
Bodde her 1 natt i januar 2024
Svar fra Trish den 29. jan. 2024
I apologize if your stay was not as expected.

10/10 – Utmerket

Yin

Bodde her 1 natt i januar 2024
Svar fra Trish den 20. mars 2024
Thank you Yin

8/10 – Bra

Raine

Bodde her 1 natt i januar 2024
Svar fra Trish den 20. mars 2024
Thank you Raine