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Anmeldelser av Hilton Garden Inn Albany

3 out of 5
Hilton Garden Inn Albany
101 S Front St, Albany, GA

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 385 av totalt 717 anmeldelser." "
Rangering på 8 − Bra. 190 av totalt 717 anmeldelser." "
Rangering på 6 − Grei. 78 av totalt 717 anmeldelser." "
Rangering på 4 − Dårlig. 33 av totalt 717 anmeldelser." "
Rangering på 2 − Forferdelig. 31 av totalt 717 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ron

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jeff

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
River area across the street.
Bodde her 1 natt i mai 2024

8/10 – Bra

Trina

Likte: Overnattingsstedets bygg og tilstand
Love the professionalism of the staff
Bodde her 3 netter i mai 2024
Svar fra Sheila den 8. mai 2024
Thank you so much for your review. I am pleased to hear that you enjoyed your stay with us. Our staff takes great pride in creating memorable experiences for our guests, and we value your feedback. We want to continue to be your hotel of choice and look forward to the opportunity to serve you again.

8/10 – Bra

Strawberri

Likte: Renhold og personale og service
Carpet
Bodde her 1 natt i april 2024
Svar fra Guest Services den 2. mai 2024
Strawberri, Thank you for rating your experience with us. We appreciate the feedback and look forward to your next stay with us.

2/10 – Forferdelig

Anthony

It’s too much negativity to even share, but I will stay at that location again
Bodde her 1 natt i april 2024
Svar fra Sheila den 26. apr. 2024
We are disappointed to hear of your recent stay with us. This is certainly not the service that we want any guest to encounter, nor is it feedback that we hear often. Your experience was certainly not up to our normal standards. Please accept our sincere apologies for the inconvenience this has caused you. I hope that we will have the opportunity to serve you again and restore your faith in our service capabilities. Should you allow us the pleasure

10/10 – Utmerket

Louqasha

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was clean
Bodde her 2 netter i april 2024
Svar fra Sheila den 26. apr. 2024
Thank you so much for your wonderful review and taking the time to share your experience. It was our pleasure hosting you! We are delighted to hear you had an enjoyable stay and we very much look forward to welcoming you back for a future visit.

2/10 – Forferdelig

justin

Bodde her 1 natt i april 2024
Svar fra Guest Services den 14. mai 2024
Justin, I apologize for your experience, thank you for being our guest. We hope for an opportunity to better serve you in the future.

4/10 – Dårlig

ASHLEY

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Please choose an airbnb in lee county, you won't regret it! This hilton seriously need updates there is MOLD in the bathroom
Bodde her 2 netter i april 2024
Svar fra Sheila den 8. apr. 2024
We apologize for the inconvenience. Your survey is very important to us, and we will take measure to this matter immediately and thanks again this is not who we are.

10/10 – Utmerket

Bryan

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was excellent. Food was great, except for those sweet pickles on the burger, sweet pickles….. really?
Bodde her 4 netter i mars 2024
Svar fra Guest Services den 29. mars 2024
Bryan,Thank you for rating your experience with us. We appreciate the Feedback and look forward to your next stay with us.

10/10 – Utmerket

Richard

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was clean and comfortable and the staff was great, super friendly and helpful.
Bodde her 4 netter i mars 2024
Svar fra Guest Services den 25. mars 2024
Thank you for your review, Richard. It was our pleasure to host you and we certainly hope to welcome you again in the future!

2/10 – Forferdelig

Ramiro

Likte ikke: Personale og service og fasiliteter
Property sent an email requiring e check in with asked for time of arrival and room was not ready for arrival
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 25. mars 2024
Ramiro,Thank you for taking the time to provide us with valuable feedback on your experience. Your comments will be shared with our entire staff and will be used in our training efforts to continually improve the Guest Experience.

10/10 – Utmerket

KATIE

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
THE LOCATION WAS VERY CONVENIENT FOR ME. I REALLY ENJOYED MY STAY IN MY ROOM.
Bodde her 2 netter i mars 2024
Svar fra Sheila den 18. mars 2024
Thank you so much for your wonderful review! It was our pleasure hosting you. We are so pleased to hear you enjoyed your stay and our team will be delighted to know that you complimented their service. We truly appreciate your patronage and look forward to welcoming you back for a future stay.

4/10 – Dårlig

Christie

Reiste med partner
We liked the location as we were attending a show at the Civic Center. We were given an accessible room, which was right behind the elevators. You could hear them constantly. The sheets & towels did not feel fresh & crisp. The shower head in the accessible shower was broken and sprayed water everywhere. The lights were all a very yellow color and the bedside lamp light was so dull you couldn’t tell it was on.
Bodde her 1 natt i mars 2024
Svar fra Sheila den 18. mars 2024
Thank you so much for your review! I am sorry that your stay was impacted by some issues and while I am glad that we were able to rectify what we could, I am sorry that we were not timely enough. We are grateful for your feedback, and we hope for another opportunity to welcome you back for a more typical experience with us.

6/10 – Grei

Bill

Bodde her 6 netter i mars 2024
Svar fra Sheila den 18. mars 2024
Thank you so much for your wonderful review and taking the time to share your experience. It was our pleasure hosting you! We are delighted to hear you had an enjoyable stay and we very much look forward to welcoming you back for a future visit.

10/10 – Utmerket

Dennis

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
The area around the Flint river is beautiful.
Bodde her 1 natt i mars 2024
Svar fra Sheila den 18. mars 2024
Thank you SO much for your review! Our team works hard to ensure that all of our guests have a unique experience - we are thankful to continue to earn your patronage and we look forward to welcoming you both again later this year. Thank you so much for sharing your experience with our online community!

2/10 – Forferdelig

Larry

Bodde her 2 netter i mars 2024
Svar fra Guest Services den 3. apr. 2024
Larry,I apologize for your experience. We hope for an opportunity to better serve you in the future.

8/10 – Bra

Sharon

Forretningsreisende
Likte: Renhold og fasiliteter
I liked the convenience of not having to leave the building for meetings.
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 18. mars 2024
Sharon,Thank you so much for taking the time to rate your experience while staying with us. We hope to welcome you again in the future!

8/10 – Bra

Clay

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Enjoy led the convenience of check in and the drive through awning
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 4. mars 2024
Clay,Thank you for your review. We look forward to the opportunity to serve you again.

10/10 – Utmerket

delvin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The food was very good and the waiters was very nice and went over and beyond.
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 29. feb. 2024
Delvin,Thank you so much for taking the time to review your experience while staying with us. We hope to welcome you again in the future!

10/10 – Utmerket

Cheryl

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property near the PP Hospital. Staff was very accommodating. Room clean & comfortable.
Bodde her 1 natt i februar 2024
Svar fra Sheila den 19. feb. 2024
Thank you so much for your wonderful review and for choosing the Hilton Garden Inn, Albany GA! We are thrilled to hear that you loved your stay and our team will be honored that you took the time to compliment their service. Our team takes great pride in providing our guests with an exceptional stay and we are so pleased to know that we did so for you. We look forward to welcoming you back again in the near future!Sincerely,

2/10 – Forferdelig

Patrick

Bodde her 1 natt i februar 2024
Svar fra Guest Services den 25. mars 2024
Patrick,We hope for an opportunity to better serve you in the future.

8/10 – Bra

Marcus

Bodde her 1 natt i februar 2024
Svar fra Guest Services den 25. mars 2024
Marcus,We appreciate that you have taken the time to rate your recent stay!

8/10 – Bra

James Arthur

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff are super friendly and accommodating. Ann who runs the dining/bar is the best. Will definitely be staying there for all my upcoming business travel.
Bodde her 3 netter i februar 2024
Svar fra Sheila den 19. feb. 2024
Thank you so much for your wonderful review! It was our pleasure hosting you. We are so pleased to hear you enjoyed your stay and our team will be delighted to know that you complimented their service. We truly appreciate your patronage and look forward to welcoming you back for a future stay.

4/10 – Dårlig

Brandi

Forretningsreisende
Likte ikke: Renhold
Bodde her 5 netter i februar 2024
Svar fra Guest Services den 15. feb. 2024
Brandi,I apologize for your experience. We hope for an opportunity to better serve you in the future.

8/10 – Bra

Mona

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff property could use some updating.
Bodde her 3 netter i februar 2024
Svar fra Sheila den 11. feb. 2024
Thank you so much for your wonderful review and taking the time to share your experience. It was our pleasure hosting you! We are delighted to hear you had an enjoyable stay and we very much look forward to welcoming you back for a future visit.

2/10 – Forferdelig

Lilija

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Im dont sleep all night....air a/c soo loud and make some strange noises all night
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 9. feb. 2024
Lilija,We are so sorry to hear about these issues you had while with us. We'll keep your comments in mind so that in the future, we can make sure these issues are resolved. Thanks for taking the time to leave us your feedback. We hope for an opportunity to better serve you in the future.

10/10 – Utmerket

Stacey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff is amazing, so helpful and friendly
Bodde her 1 natt i januar 2024
Svar fra Guest Services den 9. feb. 2024
Stacey,Thank you so much for your review! It was our pleasure to host you and we certainly hope to welcome you again in the future!

4/10 – Dårlig

Alex

Reiste med familie og små barn
Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Guest Services den 5. feb. 2024
Alex,We are disappointed to hear of your recent stay with us. We appreciate your patronage and hope to have another opportunity to welcome you back in the future.

6/10 – Grei

Joyce

Forretningsreisende
Likte: Romkomfort
Likte ikke: Renhold
Bodde her 1 natt i januar 2024
Svar fra Guest Services den 5. feb. 2024
Joyce,Thank you for your rating, we hope to better serve you in the future.

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold og personale og service
The Bany
The location is great. Here are the issues I had with my sta —Hot water: While taking a shower the hot water was alternating from warm to SCALDING. This was very disappointing and dangerous and should be fixed immediately. —Parking: There is a daily parking fee but most of the parking spaces are on the street. Completely unprotected and away from the hotel.
Bodde her 1 natt i januar 2024
Svar fra Guest Services den 30. jan. 2024
Thank you so much for taking the time to let us know of your experience while staying with us. We strive to provide our guests with an exceptional stay and it seems that we failed to do so in your case. We hope to have an opportunity to make it up to you in the future. Again, thank you for sharing your experience so that we can learn and grow.

8/10 – Bra

LAJUAN

Likte: Renhold og personale og service
Bodde her 1 natt i januar 2024
Svar fra Guest Services den 30. jan. 2024
Lajuan,Thank you so much for your visit!

6/10 – Grei

Madglene

Reiste med familie
Likte: Personale og service og romkomfort
At my arrival to desk clerks, maybe in training one was very nice the other one what was training her maybe trying her maybe the maybe she was a manager stuck up attitude service was nice room tiles dirty in the bathroom she smelly carpet dirty overall we may do and we’re comfortable. I love for $200 past shoes in my room I called the hotel never received a call back from housekeeping no way, saying yes or no did they find them but again we made ourselves comfortable and we’re very happy and please until I realize my shoes were left in the room after my stay
Bodde her 1 natt i januar 2024
Svar fra Guest Services den 24. jan. 2024
We are disappointed to hear of your recent stay with us. This is certainly not the service that we want any guest to encounter, nor is it feedback that we hear often. Your experience was certainly not up to our normal standards. Please accept our sincere apologies for the inconvenience this has caused you. I have reached out to management to make sure this issue gets resolve quicky.We hope to better serve you in the future.

4/10 – Dårlig

Laura

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Air conditioner didnt work right, bed was uncomfortable, hotels need to bring back personal little bottles if personal hygienic items. As much as you pay for a room at a hilton, you have to pay for parting, pay for breakfast. They only give u 3 towels, 3 crappy pillows. Do better Hilton. You can go to other hotels and get free breakfast buffet and cheaper prices. Room was outdated also.
Bodde her 1 natt i desember 2023
Svar fra Guest Services den 3. jan. 2024
Laura,Thank you so much for taking the time to let us know of your experience while staying with us. I am so sincerely sorry that you were dissatisfied with your room and unable to relax. We strive to provide our guests with an exceptional stay and it seems that we failed to do so in your case. We hope to have an opportunity to make it up to you in the future. Again, thank you for sharing your experience so that we can learn and grow.

8/10 – Bra

lee

Bodde her 1 natt i desember 2023
Svar fra Guest Services den 18. jan. 2024
Lee,It was our pleasure to host you and we certainly hope to welcome you again in the future!

8/10 – Bra

Oliver

Likte: Renhold og personale og service
Very nice staff and very friendly
Bodde her 2 netter i desember 2023
Svar fra Guest Services den 27. des. 2023
It was our pleasure having you, Oliver!

10/10 – Utmerket

Anna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely building, great staff and wonderful tea in the restaurant.
Bodde her 1 natt i desember 2023
Svar fra Guest Services den 27. des. 2023
Anna,Thank you for your lovely review! It was our pleasure to host you.

8/10 – Bra

RONALD

Bodde her 1 natt i desember 2023
Svar fra Guest Services den 4. jan. 2024
Thank you so much for your rating!

10/10 – Utmerket

RHONDA FOSTER

Bodde her 2 netter i desember 2023
Svar fra Guest Services den 12. des. 2023
Rhonda, we appreciate your rating! Thank you for your visit!

6/10 – Grei

Geraldine

Reiste med partner
Likte: Renhold og personale og service
Service staff was exceptional.Food not good.Except for chickhen wings were great. bed was too hard to sleep on parking was not near doors no close disabled parking rooms were very clean surrounding area very nice good outward appearance
Bodde her 1 natt i november 2023
Svar fra Guest Services den 28. nov. 2023
Geraldine,Thank you so much for your review. We appreciate you letting us know what improvements and changes we could make to change your three-star review to a five-star review. We hope to welcome you back again in the future!

10/10 – Utmerket

Tony

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love everything about this hotel they really made me feel at home. If you want really good breakfast stop there make sure to get the grits 👨‍🍳 Tellis makes they were phenomenal
Bodde her 1 natt i november 2023
Svar fra Guest Services den 28. nov. 2023
Tony,Thank you so much for your rating! We are delighted that you enjoyed your time with us and we hope to have the pleasure of hosting you again!

10/10 – Utmerket

George

Bodde her 1 natt i november 2023
Svar fra Guest Services den 12. des. 2023
Thank you so much for your rating, George!

2/10 – Forferdelig

Anton

Reiste med familie
Bodde her 1 natt i november 2023
Svar fra Guest Services den 21. nov. 2023
Anton,Thank you so much for your visit!

10/10 – Utmerket

DEBRA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent Stay!
We stayed at this hotel because it was right across the street from the Civic Center where we went for a Blues Concert. The hotel staff were professional and friendly. They were helpful when we asked questions and giving us information regarding the hotel. We loved walking through the park (I believe it's called Riverfront Park), which is located directly across the street in front of the hotel. There is a statue of Ray Charles in the area directly as you enter the park. They play all his songs on stereo's which are located all around his statue. I recommend this hotel because it is convenient to drive to stores and restaurants. There is also a Waffle House right next door to the hotel if you want something quick to eat.
Bodde her 2 netter i november 2023
Svar fra Guest Services den 20. nov. 2023
Debra,Thank you so much for your review! It was our pleasure to host you and we are grateful for your insights. We are delighted to hear that you enjoyed your time with us and cannot wait to welcome you back in the future!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location for the Albany Civic Center
We walked right across the street to see King George and then had Waffle House in the morning. Great location,very clean, and excellent service.
Bodde her 1 natt i november 2023
Svar fra Guest Services den 20. nov. 2023
Thank you so much for taking the time to rate your experience while staying with us. We hope to welcome you again in the future!

10/10 – Utmerket

Janet

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Guest Services den 17. nov. 2023
Thank you for your rating, Janet!

6/10 – Grei

lee

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
the property need and upgrade.water running all night in bathroom when you turn the water the hole thing about to come outta the wall,smell mold or something on third floor ttv was not working.
Bodde her 4 netter i november 2023
Svar fra Guest Services den 15. nov. 2023
Lee,Thank you so much for your review. We appreciate you letting us know what improvements and changes we could make to change your three-star review to a five-star review. We hope to welcome you back again in the future!

6/10 – Grei

Lance

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Guest Services den 15. nov. 2023
Lance, thank you for your visit!

10/10 – Utmerket

Robert

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
room was old need redone was handcap shower was very slick almost sliped blind was broke
Bodde her 1 natt i november 2023
Svar fra Guest Services den 15. nov. 2023
Robert,Thank you for being our guest and for sharing your feedback!

10/10 – Utmerket

Shandora

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy parkiing and quiet.
Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 25. okt. 2023
Shandora,Thank you so much for rating your experience with us! We look forward to welcoming you back in the future.

6/10 – Grei

brian

Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 18. okt. 2023
Brian,Thank you for taking the time to submit a rating. We hope to better serve you in the future!