Utsikt fra overnattingsstedet

Anmeldelser av Kleopatra Life Hotel & SPA

4 out of 5
Kleopatra Life Hotel & SPA
Kizlarpinari Mah., Atatürk Blv. No:224, Alanya, Antalya

Anmeldelser

6,8
Rangering på 10 − Utmerket. 3 av totalt 11 anmeldelser." "
Rangering på 8 − Bra. 4 av totalt 11 anmeldelser." "
Rangering på 6 − Grei. 0 av totalt 11 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 11 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 11 anmeldelser." "

7,0/10

Renhold

7,8/10

Personale og service

7,6/10

Overnattingsstedets bygg og tilstand

10/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

DMITRII

Bodde her 1 natt i november 2022
Svar fra MURAT den 25. jan. 2023
Many thanks for your rating and recommendation! We are pleased that we could convince you with our service and you could spend a relaxing holiday. Thank you also for the words of praise about our staff. We will gladly share your positive feedback with our team. We would be very happy to see you again soon. Best regards Kleopatra Life Hotel

8/10 – Bra

Muhammed Zahid

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Güleryüzlü hizmet,Murat Bey'e teşekkürler.
Bodde her 1 natt i september 2022
Svar fra murat den 6. okt. 2022
Sayın Misafirimiz ,Değerlendirmeniz ve tavsiyeniz için çok teşekkür ederiz!Hizmetimizle sizi ikna edebildiğimiz ve dinlendirici bir tatil geçirebildiğiniz için mutluyuz. Personelimiz hakkındaki nazik sözleriniz için ayrıca teşekkür ederiz. Olumlu geri bildiriminizi ekibimizle paylaşmaktan mutluluk duyacağız.Sizi en kısa zamanda tekrar görmekten çok mutlu oluruz.SaygılarımlaKleopatra Life Otel

2/10 – Forferdelig

WorlTraveler04 og Anakara, Tr

Likte ikke: Personale og service
Bodde her 2 netter i november 2018
Svar fra murat den 9. jan. 2019
With great amazement we have read your review of our hotel. We are very disappointed and saddened that you can rate the Kleopatra Life Hotel so badly. We are glad that you care about the randomness of our guests. There is no reason for a bad recommendation and a warning for other guests. We offer our guests a new and stylishly modern furnished hotel with extremely high-quality equipment, in which much emphasis is placed on cleanliness and comfort. Be it with the warm color scheme or the beautiful decorations, it creates a wonderfully pleasant ambience for well-being. Our rooms are rendered by the team of Housekeeping daily and with the utmost care to a high gloss. As already mentioned, for us cleanliness and hygiene is the A and O in our work.You say we dont change you towel daily. if you read the info board in the hotel we have written that we change the towels and the linen 3. day once. But we have given you fresh towels at your request.After our research you have 1 day their stay extended. you say that your room is dirty,Not very good hotel. Receptionist was rude we dont understand why have you extended your stay with us? ,In addition, our entire staff will be trained and trained at certain intervals. That's you with our services. We think your review so not our hotel reflects. Finally we would like to offer you again a nice hotel with a first class price. Best regards

2/10 – Forferdelig

Erkan

Not very good hotel. Receptionist was rude, rooms were dirty, they dont change towels daily.
Bodde her 1 natt i november 2018
Svar fra murat den 7. des. 2018
With great amazement we have read your review of our hotel. We are very disappointed and saddened that you can rate the Kleopatra Life Hotel so badly. We are glad that you care about the randomness of our guests. There is no reason for a bad recommendation and a warning for other guests. We offer our guests a new and stylishly modern furnished hotel with extremely high-quality equipment, in which much emphasis is placed on cleanliness and comfort. Be it with the warm color scheme or the beautiful decorations, it creates a wonderfully pleasant ambience for well-being. Our rooms are rendered by the team of Housekeeping daily and with the utmost care to a high gloss. As already mentioned, for us cleanliness and hygiene is the A and O in our work.You say we dont change you towel daily. if you read the info board in the hotel we have written that we change the towels and the linen 3. day once. But we have given you fresh towels at your request.After our research you have 1 day their stay extended. you say that your room is dirty,Not very good hotel. Receptionist was rude we dont understand why have you extended your stay with us? ,In addition, our entire staff will be trained and trained at certain intervals. That's you with our services. We think your review so not our hotel reflects. Finally we would like to offer you again a nice hotel with a first class price. Best regards

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hotell nära stranden, dålig service,dåliga rum, dålig mat.
Bodde her 4 netter i september 2018
Svar fra murat den 3. okt. 2018
Kära gäst, Tack för ditt betyg på vårt hotell. Vi beklagar att vistelsen i vårt hus tyvärr inte kunde uppfylla dina förväntningar och du gav oss inte en rekommendation. Våra anställda är i tjänst dagligen för att ge den bästa servicen till våra gäster. Vi är väldigt ledsna eftersom vi inte kunde inspirera dig. Vi vill tacka dig för ditt besök och önskar dig det bästa för din nästa semester.

4/10 – Dårlig

Birgit og Berlin

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Es hat keine 4 Srerne verdient
Das Zimmer war sehr klein , Doppelzimmer war eigentlich ein Einzelzimmer Das Bad war in einem sehr schlechten Zustand Schimmel in der Dusche , Abstand der Toilette Löcher in den Handtüchern
Bodde her 9 netter i august 2018
Svar fra murat den 31. aug. 2018
Sehr geehrte Frau Birgit, vielen Dank für Ihre Bewertung unseres Hotels. Wir bedauern, dass der Aufenthalt in unserem Haus leider nicht Ihren Erwartungen entsprechen konnte und Sie uns keine Weiterempfehlung ausgesprochen haben. Unser Personal ist täglich im Einsatz nur den besten Service für unsere Gäste zu bieten. Wir bedauern es sehr, dass wir Sie nicht begeistern konnten. Trotzalldem bedanken wir uns für Ihren Besuch und wünschen Ihnen für Ihren nächsten Urlaub alles Gute. Mit freundlichen Grüssen,

8/10 – Bra

Mohammed

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2018
Svar fra murat den 25. aug. 2018
Many thanks for your rating and recommendation! We are pleased that we could convince you with our service and you could spend a relaxing holiday. Thank you also for the words of praise about our staff. We will gladly share your positive feedback with our team. We would be very happy to see you again soon. Best regards Kleopatra Life Hotel

10/10 – Utmerket

Peter og Darmstadt

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Jederzeit wieder!
Wir hatten einen super Urlaub mit tollem und freundlichen Personal, absolut zuvorkommend!! Essen abwechslungsreich und sehr lecker
Bodde her 7 netter i juli 2018
Svar fra Kleopatra Life Hotel den 26. juli 2018
Sehr geehrte Herr Peter , vielen lieben Dank für Ihr Bewertung und Weiterempfehlung! Wir freuen uns, dass wir Sie mit unserem Service überzeugen konnten und Sie einen erholsamen Urlaub verbringen konnten. Vielen Dank auch für die lobende Worte über unser Personal. Gerne werden wir Ihr positives Feedback mit unserem Team teilen. Auf ein baldiges Wiedersehen würden wir uns sehr freuen. Mit freundlichen Grüßen Kleopatra Life Hotel

10/10 – Utmerket

Mustaf

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel, fantastic staff, great food
After a long and exhausting time before the holiday this was exactly what we needed. A great stay, where we made friends and we will surely come back. The hotel staff was more than friendly, they did absolutely everything they could to make us happy, we were treated like good old friends which was an incredible experience. The beach is beautiful, close to the hotel. We enjoyed the kitchen way too much - we both gained weight. The hotel is close to the center and close to the beach, which is brilliant. Whatever we would write - it couldn't express how good we were treated there. We will never forget this. Thank you!
Bodde her 12 netter i juni 2018
Svar fra Kleopatra Life Hotel den 17. juli 2018
Sehr geehrte herr Mustafa , vielen lieben Dank für Ihr Bewertung und Weiterempfehlung! Wir freuen uns, dass wir Sie mit unserem Service überzeugen konnten und Sie einen erholsamen Urlaub verbringen konnten. Vielen Dank auch für die lobende Worte über unser Personal. Gerne werden wir Ihr positives Feedback mit unserem Team teilen. Auf ein baldiges Wiedersehen würden wir uns sehr freuen. Mit freundlichen Grüßen Kleopatra Life Hotel

10/10 – Utmerket

Daiana og Montreal

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My dream vacation .
Bodde her 5 netter i juni 2018
Svar fra Kleopatra Life Hotel den 21. juni 2018
Many thanks for your rating and recommendation! We are pleased that we could convince you with our service and you could spend a relaxing holiday. Thank you also for the words of praise about our staff. We will gladly share your positive feedback with our team. We would be very happy to see you again soon. Best regards