Hoteller nær Al Salaam kjøpesenter

«.»

«Good service»

«Calm and cool hotel »

«Utmerket»

«Keep up the good work! »

«Fantastisch »

«Booked 2 family suites. They gave us one and we had to tell them to give us the suite we booked and changed rooms. Then we got to the rooms and no towels. Asked for 6 towels since there were 3 people staying in each room, and they only gave us 2 towels saying that they didn’t have enough so we had to share. There were stains on the bedsheets and floor. No shower curtains so water dripped everywhere»

«I had the worst customer service experience with Mbaat. I booked a property in mid-July and paid in full upfront through Expedia. On check-in day, we were left waiting a long time with my kids while the staff claimed no payment was made. Even after I sent proof via WhatsApp, I received no response for a while, then was told the payment was “not complete.” I had to call Expedia to resolve the issue. Because of this experience, I will never return to Mbaat or recommend them to family and friends.»

«The hotel staff are very helpful. The room is very spacious, clean and has all amenities. I didn’t eat at the hotel but they do offer a limited range of food and beverages. Albaik is across the road and a large mall is close by. I would recommend taking a cab to the mall although it is close because the roads are very busy. I would definitely recommend this hotel, it was a pleasing experience.»