2 restauranter, frokost, lunsj og middag serveres, etiopiske retter
Sjekk tilgjengelighet

Anmeldelser av Sarem International Hotel

4 out of 5
Sarem International Hotel
Belay Zeleke Street, around Semien Mazegaja, Addis Ababa

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 20 av totalt 61 anmeldelser." "
Rangering på 8 − Bra. 26 av totalt 61 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 61 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 61 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 61 anmeldelser." "

8,6/10

Renhold

8,2/10

Personale og service

7,6/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2019

2/10 – Forferdelig

Eyob

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The front desk employees and the manager are the worst i ever seen. The rooms are bad and no hot water in the room to shower. Food is bad. They advertise that they have a shuttle but they don't send any one to pick you up from the airport. I had to pay money and take a taxi to the hotel where i stayed only 1 day. Wat a disgusting place and managers. I don't know how this hotel got 4 star!
Bodde her 1 natt i november 2022

6/10 – Grei

kidane

Bodde her 1 natt i september 2022

8/10 – Bra

Gerhard

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were incredibly helpful and attentive. It was a convenient place to stay for work with a good restaurant and cafe in the hotel and plenty of places to eat nearby.
Bodde her 2 netter i mai 2022

10/10 – Utmerket

meron

Bodde her 1 natt i desember 2021

10/10 – Utmerket

Lance

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020

8/10 – Bra

joseph

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
nice time in addis
hotel was nice.
Bodde her 22 netter i februar 2020

8/10 – Bra

Sean

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Couple issues with the wifi and cable but for the price you expect some flaws. They made passwords required for wifi which made a huge difference in overall speed throughout the property. Still pleased with overall stay.
Bodde her 22 netter i februar 2020

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2020

2/10 – Forferdelig

Verifisert reisende

Bodde her 7 netter i november 2019

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
التقييم وعدد النجوم لاتتناسب ووضع الفندق الواقعيه
الفندق سئ لا يستحق النجوم المذكوره الصور الموضوعه على مواقع الحجز لا تعبر عن الحقيقه الانترنت متقطعه او غير متوفره في بعض الاماكن فيه موسيقى في غرفة الجم مزعجه من الصباح الباكر حتى المساء بعيد عن مركز المدينه والطريق مزدحم وتكلفة التاكسي مرتفعه السعر يتناسب مع وضعه لكن عدد النجوم وتقييمه غير صحيح فلا يعتبر صفقه رابحه
Bodde her 2 netter i juni 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 11 netter i juni 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
room safe was locked and could not be used. reported it but no one came to fix it.
Bodde her 1 natt i april 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good Enough
The hotel is clean, the staff are helpful, some even going above and beyond. The food is decent in price, taste, and wait time and the wifi is great when too many other people are not on it. The laundry service is good and you can efficiently change money. There are many staff who do not speak english fully, so sometimes things get lost in confusion. It was initially difficult to get in touch with the hotel to coordinate the airport shuttle, until I was at the airport and a local tried several numbers for me. There was an issue with their key card system so I did not have a personal key my entire stay and had to be let into my room. Since my second room was nice, and quieter than my first without a key, I was not interested in moving to a third room with a manual key. The location was close to what I needed to do, so overall I was pleased enough with my stay.
Bodde her 4 netter i april 2019

4/10 – Dårlig

Ash og Washington DC

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I paid for a suite and I was given a regular room with broken locks. I came back and asked for a suite, they gave me very reluctantly. Even the suite room has a lot of broken things---mold, broken curtains and so forth. The internet was horrible!
Bodde her 3 netter i februar 2019

8/10 – Bra

Rebecca

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not bad for the area, but I prefer Bole
Other reviewers have commented no shuttle was waiting for them upon arrival - I emailed and confirmed my airport shuttle several times, and it was indeed there when I arrived. I just didn’t know WHERE it was, and had to make several calls to find out. The poor driver was waiting for me for some time way outside the terminal. That being said, communication with the hotel via email was slow, if and when they actually responded to me. Staff were pleasant but speak only basic English. Currency exchange at the front desk is a bit below market rate. Rooms were clean and spacious (I had a twin) with a good view. Huge bathrooms and a fantastic shower/bath - hot with great pressure and lots of space. Free bottles of water left in the room every day. Restaurant food was mediocre and average prices for this kind of hotel - the breakfast was the exception (it was very good). Restaurant staff are super lovely, but don’t be afraid to check out some of the great little local restaurants just up the street to the left (25 birr injera meals). Cheap water is also sold at several shops nearby.
Bodde her 1 natt i desember 2018

10/10 – Utmerket

Dana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The staff here are top notch! The cleaning staff really made our room sparkling every time. The laundry service did a great job, and was fast. We ate the buffet many times and really enjoyed it. We would definitely stay here again. Only criticism is that the internet was slow. Other than that, really a great stay!
Bodde her 5 netter i desember 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very few negatives. Wi-fi had a tendency to conk out every once in a while. A bit far from the main city area. City noise was audible through window. Other than that, very good value. Make sure to have front desk arrange a van if you need a ride to airport.
Bodde her 4 netter i september 2018

10/10 – Utmerket

Lavelle og Chicago, IL

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel was located in the middle of the city. you had local transportation at your door step. "It was all good".
Bodde her 2 netter i juli 2018
Svar fra Yedne den 15. aug. 2018
Dear Lavelle. Thank you for choosing sarem international hotel. We hope to see you again.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mycket familjärt hotell och trevlig serviceinriktad personal. Men, jag blev inte hämtad på flygplatsen trots att jag mailat dem om det och fått det bekräftat, fick ringa från flygplatsen och vänta. Vid utcheckning krävdes jag på betalning av hotellnätterna jag redan betalat via hotels.com, de sa att de inte fått pengarna De la också på saker på min nota jag inte beställt. De bad inte om ursäkt när jag uppmärksammade dem på det. Synd, då hotellet i övrigt var mycket bra och framförallt trevlig personal.

10/10 – Utmerket

doreen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Excellent
Svar fra Sarem den 17. apr. 2018
We grateful for your comment 😀

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
This was a good location choice for us since it was by the orphanage. Room was clean and comfortable. The restaurant had great food! Hotel staff were helpful.
Svar fra Sarem hotel den 8. mai 2018
Thank you sir . The hotel location also give advantage for US embassy 1.1mile and located in center of Addis abeba (capital city)

10/10 – Utmerket

Catherine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly Staff
The staff at the Seram is very friendly and helpful. The gym music is a little too loud, we could hear it three floors up.
Svar fra Sarem hotel den 8. mai 2018
We have been working on the gym expansion project and one side of the wall were removed to add extra space and we will take care of gym music. Thank you for your comment.🇪🇹👌

8/10 – Bra

Faye

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
清潔感で使い勝手のよいホテル
これまでエチオピアでいくつかのホテルに泊まりましたが、部屋の清潔感、使い勝手、サービス、食事等、あらゆる面でコストパフォーマンスが一番高いホテルだったと思います。また、大きめのデスクがあったので、仕事もはかどりました。次回もぜひ利用したいと思います。

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
The staff was very helpful. It is a ways from the airport, but only about 20 minutes. They have a shuttle.
Svar fra Sarem hotel den 8. mai 2018
We are happy you choose our hotel. we will welcome you any time. thank you very much.

10/10 – Utmerket

Tori og Melbourne, AUSTRALIA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Really comfortable hotel in nice area
We had a great stay in Sarem. The staff were very friendly and always went out of their way to help. The facilities were great- good gym, nice rooms, the food at the bar and restaurant was fantastic. The area where the hotel is located was really great- away from most of the tourist traffic so it was nice to walk around the streets and experience authentic local culture. Felt very safe. I would stay here again and recommend it to anyone.
Svar fra Sarem hotel den 8. mai 2018
We are grateful you choose sarem hotel. Thank you. And come again 🇪🇹👌

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The staff is great

8/10 – Bra

Steven og Lewes, UK

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Decent hotel
Excelletn quality hotel by African standards, with a good restaurant and bar. Service can be slow and confused, but this is Africa so nothing unusual there. Location is a bit of out the way but cabs to the centre are easy to find.

8/10 – Bra

Dag

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
good
比較的新しいホテルなので設備は問題ありません。WIFIも問題なく繋がります。スタッフはとても親切で、レストランの食事も美味しい方だと思います。アジスのホテルは最近どこも高くなりましたが、一泊60ドルで泊まれるホテルとしてはお薦めできます。 ただし、ネット予約とホテルの間の連携がスムーズではなく、領収証は必ず持って行った方がいいでしょう。

8/10 – Bra

Tobias Alexander

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Acceptable services and friendly stuff
Good hotel which offers acceptable services for a fair price, especially if you compare the rates with other African hotels. Location is half an hour away from city centre, you can walk it in about 30 minutes or take a local bus (for about 10-20 Birr) or a taxi (for about 100-150 Birr). The hotel has a terrace on the roof which offers a nice view over the city and to Mount Entoto which is not far away from the hotel. There are some small shops arround were you can buy water or other fundamental things. The WLAN worked very stable, international phone calls were not possible due to unknown reasons. Staff is very friendly and tries to help in every situation.
Svar fra Sarem hotel den 8. mai 2018
Thank you. You give us a good comment on international call. And we have started the service at the reciption.

6/10 – Grei

Flavio og Verona

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Crafty
I chose this 4 star hotel to have connection with the airport included, including breakfast and wifi included. I booked for 2 nights and the cost of the room was immediately paid and confirmed. Upon my arrival at the hotel there was no car, I called and they told me to take a taxi which costs me would be refunded. Arrived at the hotel did not have a reservation and they wanted me pay even the price of the room. I rifiutto and the day after the reservation has jumped out. the departure would not reimburse the cost of the taxi, arguing that the service is only for bookings made with expedia, which is not true (see hotel site in hotel.com). I had the feeling that if they could trick you would. To avoid.

6/10 – Grei

birgitta og Stockholm

Ingen transfer trots bokning
Vi hade beställt transfer från flygplatsen,ingen kom.Vi hade betalt hotellet när vi bokade på hotel.com men blev tvingade att betala en gång till hotellet vid utcheck.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
ホテルズドットコムの領収書は持参しましょう。
都市の中心部まで遠いというコメントもありますが、アジスアベバ大学への用事やエチオピア北方へ車で移動するときには便利な立地にあります。空港からは400ブル(2015年11月の時点)。スタッフもフレンドリー、部屋も清潔です。ただし、ホテルズドットコムで予約、支払いを済ませていても、フロントのスタッフに理解されず、困りました。かならず、領収書を打ち出し、持参することをおすすめします。
Svar fra Sarem hotel den 28. mai 2018
私たちはあなたが私たちのホテルを選んで幸せです。 私たちはいつでもあなたを歓迎するでしょう。どうもありがとうございました

8/10 – Bra

Peter og Wollongong, Australia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A pleasant stay
Staff were always friendly and helpful. No problems with billing meals or currency exchange, and breakfast and dinner menus had enough variety to satisfy three fussy Western kids. While hotel front access was good including wheelchair ramp, surrounding street footpaths terribly broken up and would not be usable by folks with mobility constraints.

6/10 – Grei

Smizzo og USA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A bit far from...
This is a nice hotel. The staff was very, very, very friendly and helpful. The only problem I had was the distance to the "action". If you like to party and club and drink, not your kind of place. Bole is about 40$ (round trip). If you do the math, you may come out better by adding the extra money to a different hotel. Also, no AC! This is the only bad thing I can say about this place.
Svar fra Sarem hotel den 8. mai 2018
Thank you for the comment. The hotel have added traditional night club with good food with ethiopia music and optionally less than 1km there are night clubs around piassa and 4killo eg. (jolly bar) famous night club.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gutes Preis-Leistungs-Verhältnis
Relativ zentral in Addis Abeba ist das Sarem sicher eine gute Wahl gegenüber den in Bole gelegenen Hotels. Das Preis-Leistungs-Verhältnis stimmt für äthiopische Verhältnisse auf alle Fälle. Das Inklusive-Frühstück ist sicher kein Hit, aber das Restaurant schon ´mal ein Abendessen wert.

8/10 – Bra

Jocelyn og New Zealand

Likte: Romkomfort
Good value for money
The Sarem is well appointed for the price but it's quite a distance from the 'downtown' area.
Svar fra Sarem hotel den 8. mai 2018
We are happy you choose our hotel. The hotel is located center of the city. From ariport it takes around 15-20 min. And the metro station is about 0.5 km far and its better if you take taxi or metro vist site. We have a full guid at the recipton. Thank you

4/10 – Dårlig

Mohamed Elabbar og Libya

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
accomodations & brakfast
I have many trip on the world , 4 stars is approx. fully facilities , but in this hotel no condotioner no heating system ,also breakfast not as international demands I have to tell you this hotel only for 2 or 2.5 rates . one day I have to breakfast , when I n=wanted milk the staff told me the is finished , this reason why I can put in 2 star or less .
Svar fra Sarem hotel den 8. mai 2018
Thank you for the comment. I am hopeful this thing will not happen in the future. We improved by adding 25 new room with Heating equipment system , jacuzzi, kitchen in the room and more open space. Two Bank on the site and free parking.

4/10 – Dårlig

Russell og USA

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Terrible management
One day of Internet out of 8 days! Management wouldn't help restore the problem until I raised such a stink and then hey presto! It came back on. Phone didn't work in room and widow was broken along with brown water in shower. This is maybe a one star hotel. If it weren't for the other staff, it would have been a real disaster. There are way too many better hotels for the price in Addis. You have been warned!

10/10 – Utmerket

Robert og Calgary, Alberta, Canada

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A very nice hotel
We stayed at the Sarem International Hotel at the start of an organized tour. The tour company probably uses this hotel for a quick and easy departure out of Addis Ababa to the north. The hotel is a long way out of the downtown area, and not convenient to any of the major tourist attractions; but the attractions tend to be scattered around town, so that isn't a major drawback. The hotel seems more for business than for tourists. All the staff were incredibly friendly and very accommodating. A great buffet breakfast is included with the room.

8/10 – Bra

Andreas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Libell og Stockholm

Likte: Personale og service og romkomfort
Bra alternativ
Vill man inte bo mitt inne i centrum eller på någon av de riktigt stora hotellen är det här ett utmärkt alternativ. Nytt! ja absolut, men slutfinichen håller ju inte europa klass precis. Hotellet är riktigt fint på lite håll men syna inte nära för ofta. Bra personal också. Alltid hjälpsamma och trevliga. Utanför hotellet kommer du direkt ut i det riktiga addis med kötthandlare och bilverkstäder tätt inpå varandra. Klart mycekt trevligare att gå ut här än vid Hilton där man ska genom säkerhetskontrollet och grindar för att sedan inte komma ut till något alls om man inte går en bit.

8/10 – Bra

Sara og Sweden

Likte: Renhold og romkomfort
Nice hotel with the friendliest, best piccolo who took great care of us. However....front desk staff could use some lesspns in good service and customer care. The hotel itself was ok, we had a nice room with great view and it was clean and nice. Great shower!

6/10 – Grei

Анна, Татьяна, Ирина og Россия

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
разочарование в ожиданиях
неплохой отель, всего на 3 звезды. кухня отвратительная, используется много местных специй. Стафы дружелюбны, но за пределами гостиницы ходить страшновато, особенно когда встречаешь много нищих и убогих людей.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
zeer vriendelijk personeel en heel netjes
mensen zeer behulpzaam en vriendelijk, nette kamers
Svar fra Sarem hotel den 8. mai 2018
We are happy you choose our hotel. we will welcome you any time. Thank you

10/10 – Utmerket

Sieta og Amsterdam

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Een goed hotel met fantastisch personeel.
Uit de stad dus weg van de vieze uitlaat gassen, goed eten, mooi uitzicht.

8/10 – Bra

Iftikharul Amin og Kanpur, India

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good Service but NOT so good food & location
Although the staff is extremely courteous, i will not recommend this hotel to my fellow travelers because of location of the hotel and the quality of the food served in the room & the restaurant.

8/10 – Bra

C Fatch - Malawi og Ireland

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great service
I I had an interesting time. I will start with improvements that are needed in my eyes. The WIFI- at the hotel was down the two days i stayed there,i had read on reviews on this hotel that someone else had posted and they also mentioned that they didnt have Wifi available, so i was disappointed that it was down when i arrived, the tv in my room had only a few channels without the option to pay for additional channels. The hotel was slightly further away from the airport than i expected. BUT honestly i had a good time, the spa massage service thats available is great, the gym was exactly what i needed. The service was first class from the staff, everyone of them was helpfully and went beyond for me,I was very happy and felt welcomed. The receptionists really went out of there way for me, The shuttle service was great and honestly i would not mind going back there in August when i next pass by addis ababa, if they guaranteed me that the WIFI was going to be working, plzzzz fix it! Thanks you for looking after me very well